IndependentsOct 23, 2023
Retailer Hall of Fame 2023: Stan and Ingrid RaznyIndependentsOct 31, 2023
Retailer Hall of Fame: The Issues Keeping Jewelers Up at Night
From customers being robbed to post-pandemic trends, National Jeweler polled jewelers to find out what’s worrying them most.
Editor’s Note: This story first appeared in the print edition of the 2023 Retailer Hall of Fame. Click here to see the full issue.
For the “Final Thoughts” feature in the 2023 Retailer Hall of Fame issue, National Jeweler polled past inductees to find out what about the jewelry business currently has them wide awake at 3 a.m.
Here’s what they had to say.
For the “Final Thoughts” feature in the 2023 Retailer Hall of Fame issue, National Jeweler polled past inductees to find out what about the jewelry business currently has them wide awake at 3 a.m.
Here’s what they had to say.
“The alarming increase in attacks on shoppers in the mall, indoor or out, and being followed while driving home, then attacked. It’s happening more and more [and it’s] very concerning that clients will stop buying due to fear.”
— Lawrence Bock, Bachendorf’s Jewelers
“There’s been a trend of higher-price-point sales, which of course sounds like a great problem to have; the concern is that it’s been coupled with lower unit sales and fewer transactions overall. Thinking about how this will play out in the future should higher-ticket sales start to slip is on my mind quite a bit.”
— Christina Gandia Gambale, Greenwich St. Jewelers
“The access to view things online, yes, it’s wonderful, it’s great for learning and inspiration and for people who don’t have great places to see things. But it does take away the, ‘Oh my God, I’ve never seen anything like that before ever,’ [reaction] in person when you go to see it.”
— Lauren Kulchinsky Levison, Mayfair Rocks
“Highly sought, premium product remains [hard to get] and the scarcity of experienced goldsmiths is being felt across the industry. We are not losing sleep over it … [but] we may toss and turn a little trying to figure out how to be first in line when new items become available.”
— Larry Pelzel, Neiman Marcus
“The most important challenge for our business is the utilization of technology to personalize and enhance our customer’s experience without being intrusive or annoying.”
— Jeff Corey, Day’s Jewelers
“As technology is evolving so quickly with new platforms every few months, we continue to think about how to ensure our current in-store culture translates to these new ways of communicating. Reinhold Jewelers is rooted in relationships, creating an intimacy between ourselves, our clients, and our designers and we want to ensure this core piece of our identity is not lost in the digital world.”
— Marie Helene Reinhold, Reinhold Jewelers
“During the past several years, COVID has caused some of the most dramatic lifestyle changes I’ve ever witnessed. Initially, we spent little on travel, big parties and the accessories needed for them. People had lots of unspent income, which led to a boom in sales. We are now [experiencing] a slowdown in sales, with the exception of luxury watches. This has left me to constantly ponder the issues of the level of inventory needed as well as matching it to how people are living their lives. The question remains as to what the lifestyles of the consumers will look like in the near future and how to remain relevant to them.”
— Jim Rosenheim, Tiny Jewel Box
More on Independents
The Latest
Recorded WebinarsDec 13, 2024
Watch: The Highs and Lows of 2024The National Jeweler editors recap the top news, the best jewels, and their favorite stories of the year.
AuctionsDec 12, 2024
Tom Brady’s Watches Top $4M at Sotheby’s AuctionThe highest-grossing lot of the sale was the retired QB’s Rolex Paul Newman Daytona “John Player Special.”
SourcingDec 12, 2024
Grizzly Emerald Auction Garners $22.4MRecent expansion initiatives at the Zambian emerald mine have shown strong production numbers, said Grizzly founder Abdoulaye Ndiaye.
Brought to you by
Advocacy and Excellence: How Jewelers of America Is Committed to Elevating Our Industry For over a century, Jewelers of America has been the voice of the industry and valuable resource to jewelers across the country.
MajorsDec 12, 2024
Mark Henry Appoints New Director of SalesCarrie Forman joins the brand to guide it into the next phase of growth with major and independent retailers in the U.S. and abroad.
Weekly QuizDec 12, 2024
This Week’s QuizTest your jewelry news knowledge by answering these questions.
SourcingDec 12, 2024
De Beers Announces 2024 ‘Shining Light’ Award WinnersThe competition awarded 12 designers, each from a country where De Beers recovers diamonds, with business support and tuition assistance.
CollectionsDec 12, 2024
The Jared Atelier x Vera Wang Collection Emphasizes EleganceThe high jewelry collection features 14 one-of-a-kind pieces, with serpent and ribbon motifs winding their way through the collection.
Brought to you by
Protecting Your Sparkle: Why Screening Has Become Essential While no reputable jeweler would knowingly sell lab-grown stones as natural, it's a growing possibility.
CrimeDec 11, 2024
Former Tiffany & Co. Factory Supervisor Sentenced for Stealing Precious Metals A federal judge gave Benjamin Preacher 59 days in jail, plus 10 months of home confinement and two years of supervised release.
GradingDec 11, 2024
IGI Set to Go Public Next WeekIn a CNBC interview, CEO Tehmasp Printer discussed the IPO in India and what declining lab-grown diamond prices mean for the company.
AuctionsDec 11, 2024
Sotheby’s Important Watches Sale Fetches $16.6MThe offering included vintage Rolexes, timepieces worn in “Titanic,” Steve McQueen's watch, and a special Citizen pocket watch.
CollectionsDec 11, 2024
Stephanie Gottlieb Brings Natural Diamonds to StudsThe 13-piece “Stephanie Gottlieb x Studs” collection is the piercing studio’s first fine jewelry offering to feature the gemstone.
SurveysDec 10, 2024
Jewelry Among Top Sellers on Cyber Monday, Says AdobeAn Adobe Analytics report explored the rise in mobile shopping, the popularity of Buy Now Pay Later options, and peak shopping hours.
Events & AwardsDec 10, 2024
AGTA Launches Scholarship for University of Arizona Geosciences StudentsThe inaugural Dick Greenwood Memorial Scholarship in Gems Science will cover the fall 2025 and spring 2026 semesters.
Events & AwardsDec 10, 2024
JA New York To Debut 2 New Pavilions at Spring 2025 ShowA Piazza Italia pavilion will feature Italian designers and manufacturers while “MJSA Showcase” brings over a piece of the MJSA Expo.
CollectionsDec 09, 2024
Ray Griffiths’ First Coffee Table Book Spans 5 Decades of Design“Ray Griffiths: The Works” tells the story of the master jeweler’s career, which started with an apprenticeship in Australia at age 15.
MajorsDec 09, 2024
Thomas Davis, Grant Mobley Join WJA Foundation Board Davis is the director of business development at Select Jewelry Inc., and Mobley is the jewelry and watch editor at the Natural Diamond Council.
FinancialsDec 09, 2024
Movado’s Q3 Sales Down 3% Amid ‘Challenging’ EnvironmentThe retailer has been upping its marketing spend to drive revenue growth and brand awareness.
TrendsDec 06, 2024
Pantone’s Color of the Year Is a Delicious MousseThe color for 2025, “Mocha Mousse,” embodies thoughtful indulgences and everyday pleasures.
CollectionsDec 06, 2024
Piece of the Week: Cocoerow Fine Jewelry’s ‘Kokoro’ PendantThe Yoruba word for ant, “Kokoro” embodies the strength of womanhood in ant society while highlighting responsible sourcing.
FinancialsDec 06, 2024
Roberto Coin Acquisition Gives Watches of Switzerland a Boost in H1The retailer’s jewelry sales doubled, with branded jewelry performing especially well.
FinancialsDec 05, 2024
Signet Jewelers’ Q3 Sales Slide Amid Slow Engagement Ring Sales, Tech IssuesThe jewelry retailer addressed the lab-grown diamond “disruption,” the price of gold, and its holiday weekend performance.
SurveysDec 05, 2024
Consumer Confidence Rises Again in NovemberA more positive view of the current labor market boosted the Conference Board’s index last month.
Events & AwardsDec 05, 2024
Michael S. Krzemnicki to Receive 2024 Bonanno AwardThe director of the Swiss Gemmological Institute (SSEF) will be honored for his impact on gemology and dedication to advancing the science.
Supplier BulletinDec 05, 2024
Join Us For Color's Premier Show: 2025 AGTA GemFair TucsonSponsored by 2025 AGTA GemFair Tucson
Events & AwardsDec 05, 2024
BIJC Announces 2024 ‘Rock the Jewels’ Awards WinnersAt the annual event, in its second year, the organization honored those making remarkable contributions to the jewelry industry.
TrendsDec 05, 2024
Amanda’s Style File: A Blue, Blue, Blue Month Celebrate December babies with 20 pieces of jewelry featuring this month’s birthstones—turquoise, tanzanite, and zircon.
