Lilian Raji offers advice to a “small brand with big dreams” that is unsure of what its next step should be.
Columnists
Peter Smith shares advice from independent jewelers who used losing this cornerstone brand as a catalyst for reinvention.
Sherry Smith dishes on the month’s highs and lows and the two categories consumers were loving ahead of Valentine’s Day.
Latest in Columnists
Lilian Raji offers advice to a business owner who is having trouble crossing the finish line with customers.
Emmanuel Raheb gives tips on fine-tuning your SEO and shares why finding the right influencer is “pure gold.”
From personalization to consistency, Pat Henneberry breaks down the keys to keeping high-end clients coming back.
For over 30 years, JA has advocated for the industry, fought against harmful legislation and backed measures that help jewelry businesses.
True evolution often involves taking a leap of faith, Lilian Raji writes upon her return after a personally challenging year.
Peter Smith is optimistic, particularly for jewelers who do these three things well.
Sherry Smith breaks down the final results for the month of December as well as for the full year.
Ho Brothers offers scalable solutions for the future of custom jewelry.
Peter Smith has picked a dozen of his favorite expressions to help readers start the new year off right.
The first 21 days of the month revealed surprising shifts in consumer behavior, Sherry Smith says.
Independent jewelers’ sales increased 1 percent from Dec. 7-14 and some interesting trends emerged, Sherry Smith writes.
Sherry Smith dishes on bridal versus fashion diamond jewelry sales and the “unexpected heroes” of the first week of the month.
Sherry Smith breaks down the numbers on jewelry sales in November and reveals the category that “emerged as a standout.”
Emmanuel Raheb outlines three reasons why Hulu advertising and football can be a game changer for your jewelry store’s marketing.
From showing three items to asking the big question, Peter Smith gives tips for promoting a positive sales atmosphere this holiday season.
Does having salespeople take turns waiting on customers make sense for jewelers, their employees, or their customers? Peter Smith opines.
Peter Smith mines the psychology of disgust for insight on the messages we communicate through body language.
Will Meta’s new app move the needle for fine jewelry? It’s too soon to tell but still worth trying, say Duvall O’Steen and Jen Cullen Williams.
Peter Smith can’t understand why retailers don’t want to know when people are coming into their store and if they are buying.
When something goes wrong, fix the problem instead of blaming your employer or a fellow employee, Peter Smith writes.
Many times, customers walk away without buying because of this one thing salespeople neglect to do, Peter Smith writes.
When it comes to pricing jewelry repairs, you should start by asking a simple question about the piece at hand, Peter Smith writes.
Duvall O’Steen and Jen Cullen Williams outline best practices for brands to share their work with journalists, editors, and influencers.
Creative displays and memorable packages tend to catch retailers’ attention while cold calls, emails and rude behavior should be avoided.
Peter Smith shares some misconceptions about consumers as well as his belief that product information should be treated like a condiment.
Emmanuel Raheb advises on creating compelling subject lines, using urgency responsibly in jewelry marketing, and more for Mother’s Day 2023.
Duvall O’Steen and Jen Cullen Williams share expert advice on how to avoid misleading consumers when it comes to more nuanced topics.
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