Columnists

The Smart Lab: Building a Seasonal Marketing Strategy for Mother’s Day and Beyond

ColumnistsMay 07, 2025

The Smart Lab: Building a Seasonal Marketing Strategy for Mother’s Day and Beyond

Connecting with your customers throughout the year is key to a successful holiday marketing push.

Headshot of Smart Age Solutions CEO Emmanuel Raheb
Emmanuel Raheb is the CEO of Smart Age Solutions, a digital ad agency and coveted Premier Google Partner. Contact him at eraheb@smartagesolutions.com.
Mother’s Day is one of the biggest jewelry-selling holidays of the year, second only to Black Friday and the holidays. It’s the perfect time to capture new customers.   

But here’s the part most retailers don’t think about: what happens after Mother's Day ends? How do you keep that momentum going when the sales fade and the foot traffic quiets down? The secret to success is building a seasonal marketing strategy that doesn’t stop when the flowers wilt. 

Seasonal marketing isn’t just about big campaigns and flashy promotions. It’s about showing up consistently and being there when your customer is ready to buy, connecting with them throughout the year. You want to always stay top-of-mind, showing customers that you care.  This is important for any business but for jewelers, this matters even more.   

Jewelry is personal. It marks milestones such as Mother’s Day, Valentine’s Day, Christmas, anniversaries, birthdays, graduations, and other events. Every moment can be an opportunity if you pay enough attention.

To win on the big day, you need to think beyond the occasion itself and the initial sale. Start early. Begin building a campaign that teases and excites people weeks ahead of time.

Social media isn’t just a “nice-to-have,” it’s the new storefront window. Your customers are scrolling, but are they seeing you? Post behind-the-scenes content. Show the craftsmanship of your jewelry. Tell the story of your favorite pieces, who they’re for and why your jewelry is the perfect choice.

Also, be sure to use email marketing. It's your direct line, don’t waste it. Send countdown reminders as the date approaches. Suggest gifts by budget and price points. Offer something exclusive for your VIP customers on your mailing list. 

Remember, a person's greatest desire is to feel seen. They want to be heard and feel assured that they've made the right decision. They want jewelry that means something to them as well as their loved ones. 

As the date approaches, continue to push across every marketing channel and when Mother’s Day week actually hits, it's go time. Push harder. Promote last-minute gift ideas. Make it easy to buy. Remind customers you offer express shipping or in-store pickup. People forget, so keep reminding them. 

 Related stories will be right here … 

Once Mother's Day is over and the dust settles, don’t disappear. That’s where most jewelers drop the ball. They let momentum die the second the day ends. 

Remember, you’ve just had dozens, maybe hundreds, of customers walk through your door or click “add to cart.” That’s not the end of the transaction. That’s the beginning of a new relationship. Think about how much this customer is potentially worth over their lifetime.   

Follow up. Send thank you notes (actual handwritten ones if you can) or a well-crafted email that doesn’t just say “thanks,” but offers something else, such as a suggestion for Father’s Day, graduation, or another jewelry piece that pairs beautifully with what they just bought. You should always be upselling. 

Show customers that you’re paying attention. Introduce your loyalty program if you have one or start one if you don’t. Give them a reason to come back to your store (points, perks, early access, exclusive designs). Make it feel personal, because when people feel valued, they return. 

Most importantly, learn from what just happened after the occasion. Pull your numbers. What styles sold well? What emails got clicks? What social media posts got engagement? What didn’t move at all? Don’t guess when you can know.  

Ask your customers for feedback. You’ll be amazed what they'll tell you when you simply reach out. Then apply that knowledge to the next occasion. Maybe it’s Father’s Day, maybe a graduation push, or even a summer “just because” campaign. Keep the rhythm going.  

Seasonal marketing isn't a one-time thing. It's a continuous cycle.   

The jewelers who succeed aren’t just the ones with the flashiest ads or biggest budgets. They’re the ones who plan ahead, adapt quickly, and know how to connect with their customers, continuing to do so even after big sales events. 

You need a strategy that sees beyond the spikes and builds year-round loyalty. Marketing isn’t about getting it right the first time, it’s about improving things every time.   

Remember, you don’t need to be perfect to win, just persistent.  

The Latest

instappraise-1.png
Supplier BulletinMay 07, 2025
Instappraise Introduces Game-Changing Trifold Appraisal Format

Sponsored by Instappraise

Pandora gold and silver charm bracelet
FinancialsMay 07, 2025
Pandora Posts Strong Q1, Plans for Tariffs

The company has multiple strategies for dealing with tariffs, though its CEO said moving manufacturing to the U.S. is not one of them.

Gemfields rough emeralds
SourcingMay 07, 2025
Gemfields Says Emerald Sales Improved in Latest Auction

Its commercial-quality emerald sale held last month totaled more than $16 million, up from about $11 million in September 2024.

antique_Vegas_2024_by_headshot_stories_9454.jpg
Brought to you by
Las Vegas Antique Jewelry & Watch Show: Showcasing the Most Collectible Merchandise from Across the Globe

Gain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.

Logo for “In the Loupe,” Punchmark’s podcast
TechnologyMay 07, 2025
Punchmark’s Latest Podcast Features a Very Special Guest

National Jeweler Editor-in-Chief Michelle Graff joined Michael Burpoe to talk tariffs, consumer confidence, and the sky-high price of gold.

Weekly QuizMay 01, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Harwell Godfrey Met Gala brooch with Mediterranean Blue diamond
AuctionsMay 06, 2025
Harwell Godfrey Reimagines 10-Carat Blue Diamond for Met Gala-Ready Brooch

Designer Lauren Harwell Godfrey made the piece as an homage to the 2025 gala’s theme, “Superfine: Tailoring Black Style.”

Jewelers of America 20 Under 40 for 2025
Events & AwardsMay 06, 2025
Here’s Who Made Jewelers of America’s New ‘20 Under 40’ List

Expanded this year to include suppliers, JA’s 2025 list honors 40 up-and-coming professionals in the jewelry industry.

Supplier Spotlight -Recorded-Webinar.png
Brought to you by
Watch: The Winston Red: GIA Examines the Smithsonian’s Newest Addition

Supplier Spotlight Sponsored by GIA

Sissys Log Cabin Fort Smith Arkansas
IndependentsMay 06, 2025
Sissy's Log Cabin Opens New Store

Located in Fort Smith, it’s the Mid-South jeweler’s first store in Northwest Arkansas.

Gunderson’s Jewelers
IndependentsMay 06, 2025
Gunderson’s Jewelers to Be Featured on ‘World’s Greatest’ TV Series

The episode about the family-owned jeweler will premiere May 17.

Zadok Jewelers Austin store
IndependentsMay 05, 2025
Zadok Jewelers Opens Store in Austin

The Houston-based jeweler’s new 11,000-square-foot showroom will include a Rolex boutique.

Nancy Astor Cartier turquoise and diamond tiara
AuctionsMay 05, 2025
Nancy Astor’s Cartier Tiara Heads to Auction

The turquoise and diamond tiara hasn’t been on the market since it was purchased by Lord Astor in 1930.

David DeCook Crater of Diamonds State Park 3.81-carat brown Duke Diamond
SourcingMay 05, 2025
Crater of Diamonds Yields 4-Carat Brown Diamond

“The Duke Diamond” is the largest diamond registered at the Arkansas park so far this year.

Kraft Mac & Cheese x Ring Concierge Forever Macaroni Necklace
TrendsMay 02, 2025
Ring Concierge, Kraft Partner on Mother’s Day Macaroni Necklace

The childhood craft of making dried pasta necklaces for Mother’s Day is all grown up as the 14-karat gold “Forever Macaroni” necklace.

Angely Martinez emerald Promise ring
CollectionsMay 02, 2025
Piece of the Week: Angely Martinez’s Emerald Promise Ring

Set with May’s birthstone and featuring an earthworm, this ring is a perfect celebration of spring.

Stuller 2025-2026 bridal catalog
MajorsMay 02, 2025
Stuller’s New Bridal Catalog Is Here

“Bridal 2025–2026” includes popular styles and a dedicated section for quick pricing references of lab-grown diamond bridal jewelry.

Americut Gems
SourcingMay 01, 2025
Tariffs & Colored Gemstones: Relying on Stock, Considering the Ripple Effect

Though currently paused, high tariffs threaten many countries where gemstones are mined. Dealers are taking measures now to prepare.

Exterior of new David Yurman store in the Miami Design District
MajorsMay 01, 2025
Peek Inside David Yurman’s New Miami Flagship Store

Located in Miami’s Design District, the 4,000-square-foot store is an homage to David and Sybil Yurman’s artistic roots.

Oscar Heyman emerald and diamond necklace
TrendsMay 01, 2025
Amanda’s Style File: 20 Pieces of Emerald Jewelry for May

May babies are lucky indeed, born in a month awash with fresh colors and celebrated with one of the most coveted colored gemstones.

Jewelers of America logo
MajorsMay 01, 2025
Jewelers of America Opens Applications for 2025 Scholarships

The deadline to apply for the Seymour & Evelyn Holtzman Bench Scholarship is June 12.

Stock image of an empty clothing store
SurveysApr 30, 2025
Consumer Confidence Hits Pandemic-Level Low Amid Tariff Concerns

What’s really worrying U.S. consumers isn’t the present situation; it’s what the economy is going to look like six months from now.

2025 Instore Jewelry Show Graphic
Events & AwardsApr 30, 2025
Instore Show Debuts New Name, Look, and Focus

Now called The Instore Jewelry Show, it will include holiday-focused education, interactive workshops, and a window display contest.

GemWorld GemGuide logo
SourcingApr 30, 2025
GemGuide Has a New Pricing Chart for Colombian Emeralds

It includes pricing for unenhanced Colombian emeralds in the fine to extra fine range.

Tiffany & Co. Sea Turtle Ring
CollectionsApr 30, 2025
Tiffany & Co. Goes Deep-Sea Diving in New Blue Book

The “Sea of Wonder” collection features pieces inspired by the ocean, from its waves to flora and creatures like urchins and sea turtles.

Golconda Blue
AuctionsApr 29, 2025
‘Golconda Blue’ Diamond Pulled From Auction

The 23-carat fancy vivid blue diamond, set to headline Christie’s May jewelry auction, was expected to sell for as much as $50 million.

G.B. Heron Jewelers sign
IndependentsApr 29, 2025
Maryland Jeweler to Close After 36 Years

G.B. Heron Jewelers in Salisbury, Maryland, is set to close as its owner, Jeff Cassels, retires.

Gemfields rough rubies
SourcingApr 29, 2025
Gemfields Mini Ruby Auction Achieves $7M

The miner said its April sale featured a mix of commercial-quality primary rubies and secondary rubies of varying quality.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy