Smith details the types of store managers he’s encountered, with the goal of helping retailers find a person who’s a fit for their store.

Peter Smith

A group of creatives talked to Associate Editor Lauren McLemore about their approach to the annual Tucson gem, mineral, and fossil shows.

Lauren McLemore

Sherry Smith shares data on the year gone by, including the breakdown between natural and lab-grown diamond sales.

Sherry Smith

Bench jewelers spend years honing their skills, Jewelers of America’s Certification validates their talents.

Peter Smith pulls back the curtain on the often misinterpreted, and sometimes maligned, world of sales training.

Peter Smith

Associate Editor Natalie Francisco highlights her favorite fashion jewelry pieces from the upcoming “Unapologetically Iris” auction.

Natalie Francisco

In this special op-ed, designer Jules Kim calls on big brands to collaborate with independent creators instead of copying their designs.

Jules Kim

Supplier Spotlight Sponsored by GIA

Micro-influencers, customer reviews, and shoppable videos are going to be key to getting customers’ attention, Emmanuel Raheb writes.

Emmanuel Raheb

From Zendaya to Selena Gomez and Zoe Saldaña, many stars at the 82nd Golden Globes were wearing white gold or platinum jewelry.

Natalie Francisco

Associate Editor Lauren McLemore highlights pieces from the AGTA Spectrum & Cutting Edge Awards she’d be thrilled to unwrap on Christmas.

Lauren McLemore

Associate Editor Natalie Francisco chose her 12 favorite Piece of the Week picks from the year gone by.

Natalie Francisco

In his latest column, Smith provides a list of questions every business needs to be asking their next potential leader.

Peter Smith

Successful email marketing campaigns are all about timing, personalization, and compelling CTAs, Emmanuel Raheb writes.

Emmanuel Raheb

Step inside the nearly 21,000-square-foot suburban Chicago jewelry store with Editor-in-Chief Michelle Graff.

Michelle Graff

Hampton discussed how Helzberg is improving the customer experience and why it was inspired by the company formerly known as Dunkin’ Donuts.

Lenore Fedow

Senior Editor Lenore Fedow makes the case for why more jewelers should be appealing to nerds at the annual event.

Lenore Fedow

Whether you’re calming the jittery gentleman in seat 13B or selling a diamond ring to a hesitant customer, an empathetic approach is best.

Peter Smith

The jewelry designer discussed how she got into the jewelry industry, what she keeps in her favorite locket, and the future of her brand.

Natalie Francisco

For her annual Halloween story, Associate Editor Lenore Fedow pairs fine jewelry with classic and contemporary Halloween costumes.

Lenore Fedow

Editor Lauren McLemore immersed herself in New York Bridal Fashion Week to better understand the role fine jewelry plays on the big day.

Lauren McLemore

From prioritizing the customer experience to optimizing inventory, columnist Emmanuel Raheb shares the keys to a successful holiday season.

Emmanuel Raheb

Ahead of the holiday season, Smith delves into the often subconscious reasons people buy luxury products for themselves or their loved ones.

Peter Smith

“America Telling Time: 150 Years of Bulova” dives into the watchmaker’s storied past, from its ad campaigns to the first women’s wristwatch.

Lenore Fedow

Emmanuel Raheb says your website should be as elegant as your store, with high-quality images and a smooth and secure checkout process.

Emmanuel Raheb

Smith addresses fears about a plateaued market with a reminder that retailers who do it right always will have room to grow.

Peter Smith

Associate Editor Natalie Francisco highlights the best jewelry looks from the 76th Primetime Emmy Awards.

Natalie Francisco