Salesfloor CEO Oscar Sachs shares how to implement virtual selling and how customers prefer to connect.

Jewelry’s reigning Instagram queen shares her personal career trajectory and social media tips and tricks.

National Jeweler chatted with expert Çiğdem Lüle about the discipline and its benefits, how they study it, and projects she’s worked on.

Olark CEO Ben Congleton explains how a chat feature can improve the overall customer experience.

National Jeweler’s four editors reflect on how the industry has adapted and what they’ve learned over the last 12 months.

The second-generation business owner shares her insights on retail innovation.

Ashley Davis

National Jeweler asked a lapidary, retailer and social media expert what users should know as they dive into the video platform.

Brecken Branstrator

From moonstone to rose quartz, gemologist Isabelle Corvin shares love stone lore just in time for Valentine’s Day.

Lenore Fedow

Bill Boyajian and Glenn Ballard discuss putting aside egos, financial preparedness, managing expectations and more.

Michelle Graff

Beanie Major, Randi Molofsky and Jen Cullen Williams opine on the styles to look out for in 2021.

Ashley Davis

Take a virtual trip to the University of Arizona in Tucson with Museum Manager Eric Fritz in National Jeweler’s latest webinar.

Brecken Branstrator

Not every holiday gift hits the mark, which is why retailers must have a seamless process in place for accepting returns and exchanges.

Lenore Fedow

Sherry Smith, Peter Smith and Edahn Golan talk about how the industry ended 2020 and where it is, potentially, headed in the new year.

Michelle Graff

In the latest webinar, the editorial team talks about their favorite stories and highlights from the year.

Brecken Branstrator

Severine Ferrari of Engagement 101 and The Knot’s Shelley Brown talk trending shapes, pandemic shopping, and the average cost of an engagement ring right now.

Michelle Graff

Derek Katzenbach, Jeff Hapeman and Nolan Sponsler discuss what sets them apart, how social media has changed the game and sourcing during the pandemic.

Brecken Branstrator

Annie Doresca and Elyssa Jenkins discuss how the organization got started and where it’s headed in the latest episode of “My Next Question.”

Michelle Graff

From Black Friday to consumer insights, retail expert Nicole Leinbach Reyhle shares her predictions for the holiday season.

Lenore Fedow

Two leading fine jewelry publicists weigh in on how to speak with customers during a global health crisis, and in times of social and political turmoil.

Ashley Davis

National Jeweler chats with two experts about how jewelers and designers can best connect with clients during the season ahead.

Brecken Branstrator