65 results for “Peter Smith”
Squirrel Spotting: Price Has Nothing to Do With Value
Price is a number written on a tag while value is how good a customer feels when they leave your store, Peter Smith writes.
Squirrel Spotting: The Travails of Attracting and Retaining Talent
The job market is tight, making it paramount for employers to have the type of culture employees really crave, Peter Smith writes.
Why Passing on Lab-Grown Diamonds Might Be a Risky Bet
Retailers would be wise to embrace this growing segment of the market instead of shunning it, Peter Smith writes.
Navigating the Headwinds: Is Your Business Ready?
Columnist Peter Smith shares a prediction for the year ahead as the jewelry industry faces a possible slowdown.
State of the Majors 2022: Reflections on Resilience
After suffering a professional setback, columnist Peter Smith reflects on our ability to bounce back even when the hits keep on coming.
Squirrel Spotting: Growing Your Business When Unit Sales Peak
Discount less and sell more expensive products, Peter Smith writes.
Squirrel Spotting: A View From a ‘Between-Jobs Guy’
Peter Smith reflects on the connections he’s made during his time off and explains why change is so hard for everyone.
Squirrel Spotting: Leadership, and Why We Might Be Getting It Wrong
Peter Smith shares thoughts on the importance of empathy, being honest, investing in employees, and avoiding groupthink.
Squirrel Spotting: Johnny Cash Was a Salesman
Peter Smith charts the singer’s unlikely path to sales excellence as a reminder of what jewelers need to look for when hiring salespeople.
Squirrel Spotting: Whiteboarding—A Love Affair
Peter Smith shares how a whiteboard can transform a team.
Squirrel Spotting: The Sales Boom Has Been a Blast, Now What?
What changes did you make that are going to help your business endure beyond the current surge in jewelry sales? Peter Smith wants to know.
When Did You Know You Wanted To Be in Sales?
A question from an astute young relative has Peter Smith pondering this question in his latest column.
Squirrel Spotting: It’s a Diamond Moment!
It’s no doubt diamond sales are booming, but why? Peter Smith explores the complicated reasons why consumers want the stones right now.
Squirrel Spotting: 5 More Pointers From ‘The Sales Minute’
Peter Smith shares additional tips from his new book, which include thoughts on avoiding negative people and using hand gestures.
Squirrel Spotting: 5 Pointers From ‘The Sales Minute’
Peter Smith shares a handful of tips from his latest book that will, hopefully, make you want to read the other 96.
Squirrel Spotting: The Art and Science of Customer Budgets
Peter Smith says customer budgets are rarely a true indicator of what they are willing to, or likely will, spend.
Squirrel Spotting: 7 Tips for Salespeople This Holiday Season
Peter Smith winds down the year with lessons on smizing, the importance of body language and closing the sale.
Squirrel Spotting: Why I Don’t Worry About Brick-and-Mortar Retail
Peter Smith says the idea that people will want to continue to do everything online post-pandemic is “complete and utter rubbish.”
Squirrel Spotting: 10 Things Not To Do To Your Salespeople
From not micro-managing to not making them managers, Peter Smith lists 10 things retailers should avoid if they want to hold onto their top salespeople.
Squirrel Spotting: The Need for an Early Christmas
With COVID-19 creating so much uncertainty, retailers need to get in the Christmas spirit sooner rather than later this year, Peter Smith writes.
Squirrel Spotting: 20 Songs for Sanity’s Sake
Seventy-plus days into isolation, Peter Smith takes a break from sharing reopening tips to give us his ultimate lockdown playlist.
Squirrel Spotting: Life in Lockdown
In his latest column, Peter Smith muses about “Taxi Driver,” a condescending conversation, and what jewelers can learn from his dentist.
Squirrel Spotting: What Will Retail Look Like After COVID-19?
Consumers will return to physical stores, writes Peter Smith, and jewelers need to be ready for them.
Squirrel Spotting: Why Some Salespeople Avoid Asking for the Sale
It might be because they have a fear of rejection, and Peter Smith might have a solution for you.
Squirrel Spotting: Tim Ell and His Wedding Bells
Peter Smith tells the tale of how a retailer overcame the odds to realize his dream.