The company also announced a new partnership with GemGuide and the pending launch of an education-focused membership program.

Lauren McLemore

The new tool can assign the appropriate associate based on the client or appointment type and automate personalized text message follow-ups.

Lauren McLemore

Sponsored by RapNet

Data built on trust, not tracking, will be key to success going forward, as the era of “borrowed attention” ends, Emmanuel Raheb writes.

Emmanuel Raheb

Pete’s boundless curiosity extended beyond diamond cut and he was always eager to share his knowledge with others, no matter the topic.

Michelle Graff

Through EventGuard, the company will offer event liability and cancellation insurance, including wedding coverage.

Lauren McLemore

The supplier has a curated list of must-have tools for jewelers doing in-house custom work this year.

Lauren McLemore

Sponsored by Digital Monitoring Products

Here are six ideas for making more engaging content for Instagram Reels and TikTok, courtesy of Duvall O’Steen and Jen Cullen Williams.

MatrixGold 3.11, the newest version of the jewelry design program, offers more flexibility, precision, and creative control.

Natalie Francisco

Billed as the world’s smallest wearable, Lumia Health’s new smart earrings have a health tracker subtly embedded in the back.

Lauren McLemore

Social media experts spoke about protecting brand reputation through behaving mindfully online.

Lauren McLemore

Called “Origin by De Beers Group,” the loose, polished diamonds are being sold in a total of 30 stores in the United States and Canada.

Michelle Graff

La Joux-Perret is based in La Chaux-de-Fonds, Switzerland, and makes solar quartz as well as mechanical watch movements.

Michelle Graff

Plus, the tech giant shares the steps retailers should take if they believe they’re a victim of a review extortion scam.

Lenore Fedow

Experts share top tips on how to encourage positive reviews and handle negative feedback.

Sponsored by the Gemological Institute of America

The workshop will give attendees the chance to try out and ask questions about three different diamond verification instruments.

The retailer’s new collection of engagement rings and fashion jewelry is set with natural diamonds that are traceable via blockchain.

Michelle Graff

The stone’s two zones, one pink and one colorless, may have formed at two different times, the lab said.

Lauren McLemore

Its “Quatre Sand” capsule was made using a 3D sand printing technique borrowed from the automotive and aeronautics industries.

Natalie Francisco

Four social media marketing experts discuss their go-to methods and favorite tools for making high-quality short-form video content.

Lauren McLemore

The 21-day program was designed to help jewelry retailers identify opportunities and eliminate inefficiencies with AI.

Natalie Francisco

The new integration allows users to manage shipments directly from the Shopify dashboard.

Michelle Graff

The new, free app offers accessible educational content, like games and podcasts, for U.S. retailers.

Lenore Fedow