IndependentsJul 16, 2025
Clyde Duneier Ushers In Fourth GenerationTechnologyJul 18, 2025
Brad Campbell, John Liebler Join Clientbook’s Executive Team
Campbell joins the company as vice president of business development while Liebler is the new vice president of operations.
Jewelry industry veterans Brad Campbell, left, and John Liebler have joined Clientbook, a digital clienteling platform built specifically for the jewelry industry. (Photos courtesy of Clientbook)
Lehi, Utah—Clientbook is adding to its executive team with the hire of two jewelry industry veterans who both have decades of retail experience.
Brad Campbell will serve as vice president of business development while John Liebler joins Clientbook as vice president of operations.
Campbell has a background in both retail operations and vendor partnerships. He most recently served as chief operating officer at Harry Ritchies, where he led a full Clientbook rollout across the chain’s stores.
He also has held leadership positions at IDD and Gabriel & Co., giving him perspective on how retailers and brands can work together effectively.
In his new job as Clientbook’s vice president of business development, Campbell will aim to expand the company’s brand partnership program and work directly with large retailers and jewelry brands to drive successful relationships between brands and sales associates.
“Clientbook sits at the intersection of two worlds I care deeply about—brand storytelling and relationship-based selling,” he said. “I’m thrilled to help more brands and retailers partner with Clientbook to elevate the in-store experience and drive long-term customer loyalty.”
Related stories will be right here …
Brad Campbell will serve as vice president of business development while John Liebler joins Clientbook as vice president of operations.
Campbell has a background in both retail operations and vendor partnerships. He most recently served as chief operating officer at Harry Ritchies, where he led a full Clientbook rollout across the chain’s stores.
He also has held leadership positions at IDD and Gabriel & Co., giving him perspective on how retailers and brands can work together effectively.
In his new job as Clientbook’s vice president of business development, Campbell will aim to expand the company’s brand partnership program and work directly with large retailers and jewelry brands to drive successful relationships between brands and sales associates.
“Clientbook sits at the intersection of two worlds I care deeply about—brand storytelling and relationship-based selling,” he said. “I’m thrilled to help more brands and retailers partner with Clientbook to elevate the in-store experience and drive long-term customer loyalty.”
Liebler is a retail operations leader with more than 35 years of experience in the jewelry industry.
He has spent his career optimizing in-store processes, empowering sales associates, and improving clienteling performance at scale.
As Clientbook’s vice president of operations, he will oversee operational efficiency and customer success, ensuring that jewelers adopt the platform and fully leverage it to build lifelong client relationships and drive repeat business.
“Clienteling isn’t just a trend. It’s a business model,” Liebler said. “Clientbook gives jewelers the structure and tools to deliver personalized service every day. I’ve seen firsthand how transformational it can be, and I’m excited to help more jewelers tap into that potential.”
Clientbook CEO Brandon Wright called the addition of Campbell and Liebler “critical” to the future of the company, which includes the launch of managed services, a hands-on offering that will provide jewelers with on-site visits, best-practice playbooks, and training modules to help their sales teams get the most out of the platform.
They both will play a key role in shaping this new program, ensuring that stores have the tools, support, and expertise they need to succeed, Clientbook said.
Editors' Picks
Sponsored by
More on Technology
The Latest
Lab-GrownMay 08, 2026
NDC Publicly Criticizes Pandora Over ‘Misleading’ Natural Diamond ClaimsNDC said in an open letter that Pandora’s statements about the carbon footprint of lab grown versus natural diamonds are inaccurate.
SourcingMay 08, 2026
Ronnie VanderLinden Takes Over as WDC President The diamantaire and industry leader succeeds Feriel Zerouki and said he will focus on being a “champion” for natural diamonds.
TrendsMay 08, 2026
Rihanna Chooses ‘Desert Diamonds’ for 2026 Met GalaShe wore our Piece of the Week, Glenn Spiro’s “Old Moghul Golconda” earrings, featuring fancy brown-yellow diamonds totaling 51.90 carats.
Brought to you by
Discover Timeless Treasures: A Showcase of Antique Jewelry & Timepieces in Las VegasGain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.
Events & AwardsMay 08, 2026
JA Announces 2026 CASE Award WinnersTwo pieces were named “Best in Show,” one from the retail category and one from the supplier category.
Weekly QuizMay 07, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
FinancialsMay 07, 2026
Brilliant Earth Appeals to Higher-Income Shoppers in Q1The jewelry retailer noted resilience among its higher-end customers while demand softened for its lower-priced offerings.
AuctionsMay 07, 2026
‘Spectacular’ Kashmir Sapphire Headlines Heritage Spring Jewelry SaleLed by the 6.59-carat sapphire, the sale garnered $9.7 million, a record total for a Heritage jewelry auction.
Brought to you by
Las Vegas Antique Jewelry & Watch Show: Showcasing the Most Collectible Merchandise from Across the GlobeGain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.
MajorsMay 07, 2026
Gannon & Scott Names New Regional Account ExecutiveIn his new role, sales specialist Billy Welshoff will focus on the eastern United States.
WatchesMay 07, 2026
Chrono24 Names New CEOJosé Gaztelu has been promoted to the role, which has been vacant since last year.
Events & AwardsMay 07, 2026
JA Accepting Applications for 2026 Scholarship ProgramIt has also opened the application period for the Seymour & Evelyn Holtzman Bench Scholarship through June 30.
SourcingMay 06, 2026
Canada’s Oldest Diamond Mine Faces Uncertain FutureThe owner of the Ekati mine, which opened in 1998, has filed for insolvency protection amid the significant decline in diamond prices.
FinancialsMay 06, 2026
Pandora to Add Carbon Footprint Info to Lab-Grown DiamondsThe company announced the change alongside its Q1 results, which showed that the jewelry brand’s year is off to a shaky start.
MajorsMay 06, 2026
Saks Global Begins Layoffs, Reorganization Plans Closer to ApprovalThe retailer will cut 16 percent of its corporate workforce as part of its plan to exit bankruptcy.
AuctionsMay 06, 2026
Steve McQueen’s Heuer Monaco Watch Heads to Sotheby'sOf the many examples used in the filming of “Le Mans,” this one is believed to have spent the most time on Steve McQueen’s wrist.
EditorsMay 05, 2026
This Ohio Designer’s Jewelry Made It to the Met GalaMegan Piccione dressed Lauren Wasser in layers of diamond jewelry, making her stand out in a crowd that included celebrities like Beyoncé.
SourcingMay 05, 2026
Doug Hucker Returns to His RootsFollowing decades of association leadership, the “semi-retired” colored gemstone expert is turning his focus to gemstone education.
Events & AwardsMay 05, 2026
AMNH to Showcase Famous Jewelry, Trophies in Sports HistoryThe museum’s new exhibition will feature one of Jesse Owen’s Olympic medals, Yogi Berra’s crown, Super Bowl rings, and more.
Events & AwardsMay 05, 2026
JIS Launches Brand Exposure ProgramThe new program provides access to media exposure and editorial opportunities for exhibitors and retailers.
CollectionsMay 04, 2026
Melanie Georgacopoulos Turns Pearls Into Light for ‘Eclipse’ CollectionThe “Eclipse” jewelry collection captures the fleeting moment where light and shadow align though onyx, diamonds, and freshwater pearls.
ColumnistsMay 04, 2026
The Key Mindset for Better Trade Show BuyingBuying discipline at trade shows starts with clarity about your inventory levels, Smith writes.
CrimeMay 04, 2026
Pawn Shop Manager Shot, Killed in FloridaLazaro Rodriguez Vega was murdered inside Cash Out Gold and Silver in Fort Pierce. A 20-year-old man has been charged in the case.
IndependentsMay 04, 2026
Zadok Jewelers, Austin Parks Foundation Support Wildflower PreservationA portion of every engagement ring sold in its Austin showroom will support the care and preservation of Austin’s wildflowers and green spaces.
SurveysMay 01, 2026
Consumer Confidence Inches Up in April Despite Rising Gas PricesRespondents were concerned about the Middle East conflict and how it will impact their finances.
CollectionsMay 01, 2026
A ‘Hidden Garden’ Emerges in Tiffany & Co.’s 2026 Blue BookOur Piece of the Week, the “Butterfly” necklace, showcases a 7.02-carat oval diamond set between diamond, platinum, and 18-karat gold wings.
ColumnistsApr 30, 2026
Peter Smith: A Sleazy Salesman and the Case for Regret Avoidance Smith uses a comment he overheard in the grocery store to remind retailers that their job is to inspire buying behavior, not just sell.
MajorsApr 30, 2026
Claire’s New Summer Campaign Is a Sensory Wonderland for Gen Alpha“A Girl SMR at Claire’s” celebrates girlhood through the five senses with stacked jewelry, slime toys, scented accessories, and ASMR.
