IndependentsJul 16, 2025
Clyde Duneier Ushers In Fourth GenerationTechnologyJul 18, 2025
Brad Campbell, John Liebler Join Clientbook’s Executive Team
Campbell joins the company as vice president of business development while Liebler is the new vice president of operations.
Jewelry industry veterans Brad Campbell, left, and John Liebler have joined Clientbook, a digital clienteling platform built specifically for the jewelry industry. (Photos courtesy of Clientbook)
Lehi, Utah—Clientbook is adding to its executive team with the hire of two jewelry industry veterans who both have decades of retail experience.
Brad Campbell will serve as vice president of business development while John Liebler joins Clientbook as vice president of operations.
Campbell has a background in both retail operations and vendor partnerships. He most recently served as chief operating officer at Harry Ritchies, where he led a full Clientbook rollout across the chain’s stores.
He also has held leadership positions at IDD and Gabriel & Co., giving him perspective on how retailers and brands can work together effectively.
In his new job as Clientbook’s vice president of business development, Campbell will aim to expand the company’s brand partnership program and work directly with large retailers and jewelry brands to drive successful relationships between brands and sales associates.
“Clientbook sits at the intersection of two worlds I care deeply about—brand storytelling and relationship-based selling,” he said. “I’m thrilled to help more brands and retailers partner with Clientbook to elevate the in-store experience and drive long-term customer loyalty.”
Related stories will be right here …
Brad Campbell will serve as vice president of business development while John Liebler joins Clientbook as vice president of operations.
Campbell has a background in both retail operations and vendor partnerships. He most recently served as chief operating officer at Harry Ritchies, where he led a full Clientbook rollout across the chain’s stores.
He also has held leadership positions at IDD and Gabriel & Co., giving him perspective on how retailers and brands can work together effectively.
In his new job as Clientbook’s vice president of business development, Campbell will aim to expand the company’s brand partnership program and work directly with large retailers and jewelry brands to drive successful relationships between brands and sales associates.
“Clientbook sits at the intersection of two worlds I care deeply about—brand storytelling and relationship-based selling,” he said. “I’m thrilled to help more brands and retailers partner with Clientbook to elevate the in-store experience and drive long-term customer loyalty.”
Liebler is a retail operations leader with more than 35 years of experience in the jewelry industry.
He has spent his career optimizing in-store processes, empowering sales associates, and improving clienteling performance at scale.
As Clientbook’s vice president of operations, he will oversee operational efficiency and customer success, ensuring that jewelers adopt the platform and fully leverage it to build lifelong client relationships and drive repeat business.
“Clienteling isn’t just a trend. It’s a business model,” Liebler said. “Clientbook gives jewelers the structure and tools to deliver personalized service every day. I’ve seen firsthand how transformational it can be, and I’m excited to help more jewelers tap into that potential.”
Clientbook CEO Brandon Wright called the addition of Campbell and Liebler “critical” to the future of the company, which includes the launch of managed services, a hands-on offering that will provide jewelers with on-site visits, best-practice playbooks, and training modules to help their sales teams get the most out of the platform.
They both will play a key role in shaping this new program, ensuring that stores have the tools, support, and expertise they need to succeed, Clientbook said.
More on Technology
The Latest
CollectionsMay 29, 2026
Cultus Artem’s Necklace Is the Oasis in Las Vegas’ DesertThe “River of Heaven” necklace, our Piece of the Week debuting at Couture, combines 26 salt and pepper diamonds spaced by Tahitian pearls.
IndependentsMay 29, 2026
Meet the 2026 Retailer Hall of Fame InducteesThis year’s inductees include second-, third-, and fourth-generation jewelers.
Events & AwardsMay 28, 2026
JCK Announces Jesse Itzler as 2026 Keynote SpeakerThe author, speaker, and entrepreneur will give his presentation, “Spiritual Billionaire,” on Saturday morning.
Brought to you by
All Eyes on Gold Prices. Alternatives to Look For. And What to BEWARE of in VegasAs gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.
Events & AwardsMay 28, 2026
JCK Rocks To Ride With NellyThree-time Grammy award-winning artist Nelly is set to perform at the annual event at Tao Beach on Sunday night.
Weekly QuizMay 28, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
MajorsMay 28, 2026
Signet Jewelers to Buy The Clear Cut Signet will integrate the online-only, natural diamond-focused jeweler into Blue Nile, which it wants to position as a higher-end retailer.
CollectionsMay 28, 2026
Meet The 17 Newcomers to Couture’s Design AtelierThese up-and-coming jewelry brands are bringing their distinct aesthetic and unique point-of-view to the Design Atelier for the first time.
Brought to you by
How Modern Training Is Becoming a Competitive Advantage for Jewelry RetailersWith the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.
GradingMay 28, 2026
GCAL By Sarine Launches 8X Cushion CutThe lab’s proprietary diamond cut grade has been expanded to include the popular fancy shape.
Events & AwardsMay 27, 2026
5 Security Tips for Las Vegas Jewelry Market Week 2026This year, it’s what could happen outside of show hours that worries JSA Executive Vice President Scott Guginsky.
ColumnistsMay 27, 2026
What Jewelers Can Learn From Luxury Fashion’s Digital PlaybookHigh-end fashion houses know how to emotionally connect with customers online. Retail jewelers should take note, Emmanuel Raheb writes.
Events & AwardsMay 27, 2026
Couture’s ‘The Iridescence’ Will Showcase 7 Emerging Jewelry DesignersThe designers are the third cohort of mentees from the show’s Belonging @ Couture mentorship program.
ColumnistsMay 26, 2026
The Key Mindset for Better Trade Show BuyingBuying discipline at trade shows starts with clarity about your inventory levels, Smith writes.
Events & AwardsMay 26, 2026
12 JCK Talks Sessions to Add to Your Las Vegas ScheduleThe trade show’s education series returns, with sessions on retail trends, AI, watches, marketing, corporate responsibility, and more.
Events & AwardsMay 26, 2026
CBG Brings Its Curated Designer Project to Las Vegas ShowThe Curated Designer Project has expanded to highlight eight independent jewelry designers during CBG’s Las Vegas show.
TrendsMay 26, 2026
Amanda’s Style File: A Cooldown Is ComingBring a cool tone to your summer jewelry with these white metal pieces.
Events & AwardsMay 22, 2026
Instore Buys JA New York ShowThe deal closed this week, which means Instore will produce the JA NY show slated to take place this fall.
FinancialsMay 22, 2026
Richemont’s Jewelry Brands Lead the Charge in Q4The company’s jewelry sales were up in Q4 and the fiscal year, with Richemont raising prices in part because of the cost of gold.
CollectionsMay 22, 2026
Leigh Maxwell Celebrates 5 Years at Couture With ‘Bauble’ CollectionThe “Bauble” capsule collection of colorful one-of-a-kinds includes our Piece of the Week, the “Bauble” earrings, featuring rose zircon.
MajorsMay 22, 2026
Stuller’s New Packaging, Display Catalog Is Out The updated catalog has a newly dedicated section for gift wrapping.
PodcastsMay 21, 2026
Episode 5: Sotheby’s Frank Everett Puts the Auction Market in PerspectiveEverett covers colored stones’ surging popularity, the mellow return of the “Mellon Blue,” and his “The Devil Wears Prada” doppelgänger.
IndependentsMay 21, 2026
Springer’s Jewelers’ New Flagship Will Serve Next-Gen Luxury ShoppersFourth-generation CEO Lilly Mullen wants to emphasize experience, connection, and personalized service.
Events & AwardsMay 21, 2026
JA Announces Nina Pugliese Memorial ScholarshipThe new award, created in partnership with Henne Jewelers, honors the late designer’s legacy through supporting jewelry education.
SourcingMay 21, 2026
Botswana, Angola Join WFDBThe addition of the diamond-producing countries as nation affiliated members broadens the federation’s global representation, WFDB said.
CrimeMay 20, 2026
NYPD Warns of Jewelry Swap Scams Targeting SeniorsThe NYPD is warning elderly New Yorkers to keep their jewelry hidden when walking outside to avoid being a target.
IndependentsMay 20, 2026
Adornment & Theory’s New Store Feels Like Home Designer Viviana Langhoff has realized her dream of owning a space for her Chicago jewelry store that looks and feels like her brand.
Events & AwardsMay 20, 2026
Here Is Couture’s 2026 Education Lineup The sessions will run from Friday, May 29, to Sunday, May 31, with one being a live taping of an episode of Couture’s podcast.
