IndependentsJul 16, 2025
Clyde Duneier Ushers In Fourth GenerationTechnologyJul 18, 2025
Brad Campbell, John Liebler Join Clientbook’s Executive Team
Campbell joins the company as vice president of business development while Liebler is the new vice president of operations.
Jewelry industry veterans Brad Campbell, left, and John Liebler have joined Clientbook, a digital clienteling platform built specifically for the jewelry industry. (Photos courtesy of Clientbook)
Lehi, Utah—Clientbook is adding to its executive team with the hire of two jewelry industry veterans who both have decades of retail experience.
Brad Campbell will serve as vice president of business development while John Liebler joins Clientbook as vice president of operations.
Campbell has a background in both retail operations and vendor partnerships. He most recently served as chief operating officer at Harry Ritchies, where he led a full Clientbook rollout across the chain’s stores.
He also has held leadership positions at IDD and Gabriel & Co., giving him perspective on how retailers and brands can work together effectively.
In his new job as Clientbook’s vice president of business development, Campbell will aim to expand the company’s brand partnership program and work directly with large retailers and jewelry brands to drive successful relationships between brands and sales associates.
“Clientbook sits at the intersection of two worlds I care deeply about—brand storytelling and relationship-based selling,” he said. “I’m thrilled to help more brands and retailers partner with Clientbook to elevate the in-store experience and drive long-term customer loyalty.”
Related stories will be right here …
Brad Campbell will serve as vice president of business development while John Liebler joins Clientbook as vice president of operations.
Campbell has a background in both retail operations and vendor partnerships. He most recently served as chief operating officer at Harry Ritchies, where he led a full Clientbook rollout across the chain’s stores.
He also has held leadership positions at IDD and Gabriel & Co., giving him perspective on how retailers and brands can work together effectively.
In his new job as Clientbook’s vice president of business development, Campbell will aim to expand the company’s brand partnership program and work directly with large retailers and jewelry brands to drive successful relationships between brands and sales associates.
“Clientbook sits at the intersection of two worlds I care deeply about—brand storytelling and relationship-based selling,” he said. “I’m thrilled to help more brands and retailers partner with Clientbook to elevate the in-store experience and drive long-term customer loyalty.”
Liebler is a retail operations leader with more than 35 years of experience in the jewelry industry.
He has spent his career optimizing in-store processes, empowering sales associates, and improving clienteling performance at scale.
As Clientbook’s vice president of operations, he will oversee operational efficiency and customer success, ensuring that jewelers adopt the platform and fully leverage it to build lifelong client relationships and drive repeat business.
“Clienteling isn’t just a trend. It’s a business model,” Liebler said. “Clientbook gives jewelers the structure and tools to deliver personalized service every day. I’ve seen firsthand how transformational it can be, and I’m excited to help more jewelers tap into that potential.”
Clientbook CEO Brandon Wright called the addition of Campbell and Liebler “critical” to the future of the company, which includes the launch of managed services, a hands-on offering that will provide jewelers with on-site visits, best-practice playbooks, and training modules to help their sales teams get the most out of the platform.
They both will play a key role in shaping this new program, ensuring that stores have the tools, support, and expertise they need to succeed, Clientbook said.
More on Technology
The Latest
Policies & IssuesNov 14, 2025
U.S., Switzerland Reach Deal That Drops Tariff to 15%The Swiss government announced the deal, which cuts the tax on Swiss imports by more than half, on social media Friday morning.
AuctionsNov 14, 2025
Napoleon’s Diamond Brooch Blows Away Auction Estimates A buyer paid $4.4 million for the piece, which Napoleon wore on his hat for special occasions and left behind when he fled Waterloo.
FinancialsNov 14, 2025
Richemont’s Q2 Jewelry Sales Up 12%Plus, how tariffs and the rising price of gold are affecting its watch and jewelry brands.
Brought to you by
Roseco Releases New Full-Line CatalogRoseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.
CollectionsNov 14, 2025
Piece of the Week: Silvia Furmanovich’s ‘Butterflies in Flight’ Jewelry BoxFurmanovich designed the box to hold Mellerio’s “Color Queen,” a high jewelry collection consisting of 10 rings.
Weekly QuizNov 13, 2025
This Week’s QuizTest your jewelry news knowledge by answering these questions.
Events & AwardsNov 14, 2025
JCK Names New Event DirectorJennifer Hopf, who has been with JCK since 2022, will lead the execution of the long-running jewelry trade show.
IndependentsNov 13, 2025
127-Year-Old New Orleans Jeweler to CloseAdler’s Jewelry is set to close its two stores as 82-year-old owner Coleman E. Adler II retires.
Brought to you by
Jewelers of America Aligns New Mission to Create Meaningful Impact for MembersFrom educational programs, advocacy, and recent MJSA affiliation, Jewelers of America drives progress that elevates businesses of all sizes.
IndependentsNov 13, 2025
Green Lake Jewelry Works to Move to New Seattle StudioFounder Jim Tuttle shared how a dedication to craftsmanship and meaningful custom jewelry fueled the retailer’s double-digit growth.
MajorsNov 13, 2025
Vahan Jewelry Founder Leon ‘Sacha’ Der Calousdian Dies at 85The third-generation jeweler is remembered as a passionate creative with a love of art, traveling and sailboat racing.
CrimeNov 12, 2025
Father, Son Jewelers in Chicago Victims in Double Homicide JSA and Cook County Crime Stoppers are both offering rewards for information leading to the arrest of the suspect or suspects involved.
AuctionsNov 12, 2025
‘Mellon Blue’ Diamond Sells for $7M Less Than It Did a Decade AgoA buyer paid $25.6 million for the diamond at Christie’s on Tuesday. In 2014, Sotheby’s sold the same stone for $32.6 million.
AuctionsNov 12, 2025
Historic Rolex Oyster Fetches $1.7M at Sotheby’sMercedes Gleitze famously wore the watch in her 1927 swim across the English Channel, a pivotal credibility moment for the watchmaker.
GradingNov 12, 2025
It’s Time: GIA’s Express Holiday Service Is Back GIA is offering next-day services for natural, colorless diamonds submitted to its labs in New York and Carlsbad.
MajorsNov 10, 2025
Jewelers Focus on Love, Joy In 2025 Holiday Campaigns Tiffany & Co., David Yurman, and Pandora have launched holiday campaigns depicting their jewelry as symbols of affection and happiness.
SurveysNov 10, 2025
5 Things Retailers Should Know About Holiday Shoppers This YearThe National Retail Federation is bullish on the holidays, forecasting retail sales to exceed $1 trillion this year.
AuctionsNov 10, 2025
300+ Colored Diamonds Up for Auction at Christie’sLate collector Eddy Elzas assembled “The Rainbow Collection,” which is offered as a single lot and estimated to fetch up to $3 million.
EditorsNov 07, 2025
Piece of the Week: An MVP’s Sapphire Tennis Necklace At the 2025 World Series, the Los Angeles Dodgers’ Yoshinobu Yamamoto sported a custom necklace made by California retailer Happy Jewelers.
IndependentsNov 07, 2025
Foundrae’s New Palm Beach Location Is a ‘Golden Solarium’The brand’s seventh location combines Foundrae’s symbolic vocabulary with motifs from Florida’s natural surroundings.
FinancialsNov 07, 2025
Watches of Switzerland’s H1 Sales Up 8%The retailer also shared an update on the impact of tariffs on watch customers.
SourcingNov 06, 2025
Pink Tourmaline Bracelet, Emerald Suite Take Top Spectrum Honors Pink and purple stones were popular in the AGTA’s design competition this year, as were cameos and ocean themes.
IndependentsNov 06, 2025
Greenwich St. Jewelers Hosts Raffle Supporting Food RescueAll proceeds from the G. St x Jewel Boxing raffle will go to City Harvest, which works to end hunger in New York City.
IndependentsNov 06, 2025
Cornell’s Jewelers Names New PresidentCourtney Cornell is part of the third generation to lead the Rochester, New York-based jeweler.
SourcingNov 06, 2025
De Beers’ Production, Sales Increase in Q3 De Beers also announced more changes in its upper ranks ahead of parent company Anglo American’s pending sale of the company.
WatchesNov 05, 2025
Shinola President Steps Down Just as He Starts Former Signet CEO Mark Light will remain president of Shinola until a replacement for Ulrich Wohn is found.
AuctionsNov 05, 2025
Taylor Swift’s Engagement Ring Designer Makes Her Auction DebutKindred Lubeck of Artifex has three rings she designed with Anup Jogani in Sotheby’s upcoming Gem Drop sale.
FinancialsNov 05, 2025
Pandora Posts Modest Q3 Sales Growth Amid ‘Weak’ Consumer Sentiment The company focused on marketing in the third quarter and introduced two new charm collections, “Pandora Talisman” and “Pandora Minis.”
