On the verge of retirement, Kennedy recounts the most stressful stretch of his time at JSA and reveals what he’ll miss about the industry.
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Signet Jewelers CEO Gina Drosos’ secrets to success are listening to her team and leaning on data to make decisions.
Though they didn’t grow up together, siblings Ronald Leitzel and Tonia Leitzel Ulsh have grown together as co-owners of Mountz Jewelers.
The pair of brothers, each with his own strengths, takes a divide-and-conquer approach to bettering the stores they grew up working in.
From customers being robbed to post-pandemic trends, National Jeweler polled jewelers to find out what’s worrying them most.
From fine jewelry to fashion, luxury retailers’ size inclusivity endeavors are lacking, costing them sales and hindering diversity efforts.
Stan and Ingrid Razny have built an enviable business through hard work, dedication to customer service, and passion for the product.
A devoted animal rescue advocate, Candy Udell’s work as head of London Jewelers is only part of her important legacy.
The third-generation owner of Wesche Jewelers is a devoted team player, a faithful servant of her community, and the picture of resilience.
Many stores share a name with their owner, but these retailers looked elsewhere for inspiration, from ancient Egypt to the heavens.
The husband-and-wife duo behind Twist have earned their reputation for excellent curation and unwavering designer support.
The sisters have a symbiotic relationship that serves them and their New York City store well.
Even as the store celebrates 60 years in business, the owners of Bernie Robbins Jewelers aren’t satisfied with the status quo.
Fifth-generation jewelry retailer Marc Bridge and business partner Monica Chambers unwrap their new digital venture.
The much-loved and well-respected jeweler has an unparalleled eye for talent and the ability to see failure as an opportunity to grow.
Terry Betteridge descends from a long line of jewelers, but he’s put his own hallmark on the family business.
The first-generation jewelers have seen their biggest jewelry aspirations fulfilled.
The Padises have created a thriving, multi-generational family business completely on their own terms.
The couple has utilized their complementary skill sets to carve out a niche in College Station. Here’s how they did it.
The Royersford, Pennsylvania jeweler known as “The Queen” opens her vault of incredible stories and expertly selected antique jewelry. Come inside with us.
This jewelry executive works hard but never loses sight of what’s important, and she makes sure her employees do the same.
The second-generation jeweler has navigated the trials and tribulations that come with a family-run business.
The Houston jewelers put customer service, integrity and honesty before the sale.
Bédos, who is this year’s inductee in the Majors category, brought fresh ideas across the Atlantic when he left Boucheron for Birks.
A woman of deep faith, vision and purpose, her business acumen and passion for jewelry has built Sissy’s Log Cabin into Arkansas’ largest independent jeweler.