Crime

What JSA’s Annual Report Tells Us About Jewelry Crime in 2021

CrimeJun 30, 2022

What JSA’s Annual Report Tells Us About Jewelry Crime in 2021

Plus, JSA President John Kennedy talks about the trajectory of industry crime over the last 20 years.

2021_Crime scene tape.png
New York—Last year was a “mixed picture” for jewelry crime in the United States, with the number of crimes increasing but dollars losses dropping when compared with pre-pandemic levels, the Jewelers’ Security Alliance’s annual report shows.

Released earlier this week, the report tracks crimes via specific case information reported to or obtained by JSA but excludes crimes the organization is unable to obtain a statistically valid sample for, such as internal theft, cyber-crime, and credit card fraud.

In 2021, the total number of crimes committed against U.S. jewelry firms was 1,687, down less than 2 percent from 1,718 in 2020.

Total dollar losses reached $70.1 million, also a decline from 2020, when dollar losses totaled $83.2 million.

However, 2020 was an anomaly for jewelry crime, with stores closed for months at a time followed by widespread civil unrest that caused the number of burglaries to spike that summer while not significantly impacting dollar losses. 

In an interview Wednesday, JSA President John Kennedy said comparing 2021 to 2019, pre-pandemic, paints a more accurate picture of the current trajectory of jewelry crime.

In 2021, there were more crimes than in 2019—1,687 vs. 1,438—but fewer dollar losses. Dollar losses decreased by 31 percent from $101 million in 2019 to $70.1 million in 2021.

Dollar losses were unusually high in 2019 due to a surge in the number of professional gangs cutting power to jewelry stores and then cleaning out the safes. 

In 2021, there were more crimes, but they were the types of incidences where dollars losses tend to be less significant. 

Grab-and-run thefts, for example, spiked last year, totaling 842, up from 616 in 2019 and 581 in 2020.

The average loss from a grab-and-run in 2021 was $7,953 compared with $693,000 for a safe attack, which numbered only 17 in 2021, JSA’s report states. 

Kennedy said the increase in grab-and-runs is due to the fact that people could, in many circumstances, conceal their faces with masks with few questions in 2021. 

It’s also a relatively easy crime to commit, appealing to people left in dire straits following the pandemic, he said. 

 Related stories will be right here … 

Only one member of the jewelry industry was killed while on the job in 2021, down from three in 2020 (two jewelers and one store guard) and three in 2019 (one customer and two bystanders).

Jamie Browning Iverson, 67, was shot and killed during an April 2021 armed robbery at the store she owned and operated with her husband in Indianola, Mississippi.

Two brothers were arrested in her murder. 

JSA’s 2021 crime report also shows the continuation of a trend that’s held for two decades—overall, the number of crimes perpetrated against members of the jewelry industry and the associated dollar losses continue to drop.

The report notes that over the last 20 years (2002-2022), dollar losses from U.S. jewelry crimes have totaled $2.2 billion, with the biggest years for losses largely contained to the early aughts. 

In 2002, losses totaled almost $190 million and peaked the following year at $195.5 million. This year’s dollar loss total, $70 million, is less than half that. (Historical losses are stated in inflation-adjusted dollars.) 

“A big driver of that, a huge driver of that, is the off-premises losses,” Kennedy said.  

“When I started here [in 1992], you would get one [off-premises incident] a day,” he said, noting that dollar losses from off-premises incidences, which include attacks against traveling salespeople and retailers at home as well as thefts at trade shows, used to total as much as all other crimes combined. 

In 2021, there were only 34 incidences of off-premises crimes totaling $13.1 million in losses, down from $16.1 million in 2020 and $14.5 million in 2019. 

Of the 34 off-premises crimes, 25 were robberies and nine were thefts. Seven of the nine thefts involved jewelry being stolen from unattended vehicles, a loss that is not generally covered by insurance, JSA noted. 

The change in the way jewelry is distributed and sold over the years is the main driver behind the drop in off-premises crimes. 

Companies of all sizes used to have multiple traveling salespeople on the road at all times. Now, there are only a handful of companies with employees going from store to store, and a lot of them aren’t even carrying product, Kennedy said.
So far in 2022, JSA has seen an increase in the violence and frequency of jewelry crimes across the board, with Kennedy noting upsurges in smash-and-grab robberies and assaults. 

The increase is due to in part to the lifting of travel restrictions, which has allowed international gangs to return. 

“The opportunity now presents itself, so now they are here,” he said. “Just like there is pent-up demand to buy jewelry, there is pent-up demand to steal jewelry.”

To read JSA’s 2021 Annual Crime Report in its entirety, visit JewelersSecurity.org

Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Tom Moses examining the “Motswedi” diamond
EditorsMar 30, 2026
Tom Moses Looks Back on His Decades at GIA

Moses, who will leave the lab in May after nearly 50 years, discusses his start in the business, gemstones that stand out, and what’s next.

Oscar Heyman Spring Catalog Aquamarine and Diamond Necklace and Platinum Opal, Sapphire, Emerald, Diamond Bracelet
TrendsMar 30, 2026
Oscar Heyman Debuts First Spring Catalog

The new catalog, which showcases 35 one-of-a-kind pieces of jewelry, is a compliment to the company’s popular holiday catalog.

Diavik Diamond Mine winter aerial shot
SourcingMar 30, 2026
Rio Tinto Hauls Last Load from Diavik

Production has ceased at the Canadian diamond mine, which has yielded more than 150 million carats of rough diamonds in its 23-year run.

GIA iD100®
Brought to you by
Protect Your Customers and Your Business

You deserve to know what you are selling–to protect your customers as well as your business and your reputation.

Tanishq Westborough Massachusetts store
MajorsMar 30, 2026
Tanishq Opens First New England Location

The store opening marks the 10th United States location for the India-based jewelry retailer.

Weekly QuizMar 26, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Saks Fifth Avenue door sign
MajorsMar 27, 2026
Saks Global Has Changed Its Mind About Closing These 3 Stores

Two Saks Fifth Avenue locations, one in Florida and one in California, and one Neiman Marcus store are off the chopping block.

Jimmy West celebrating 40 years with Leading Jewelers Guild
IndependentsMar 27, 2026
Jimmy West, Longtime LJG Executive Director, Dies at 72

West, who started in the art department at the Leading Jewelers Guild in 1979, is remembered for his patience, kindness, and dedication.

TopImageCrop.jpg
Brought to you by
Is This You? Every Jeweler Has This Problem; We Have the Solution.

Every jeweler faces the same challenge: helping customers protect what they love. Here’s the solution designed for today’s jewelry business.

Itä Yari Whirl Ring Tesoro
CollectionsMar 27, 2026
Itä’s ‘Yarí Whirl’ Ring Tells Every Side of the Story

In the “Tesoro” version of the ring, our Piece of the Week, each side of the gold hexagonal nugget has a unique colored gemstone design.

Citizen Watch America President Jeffrey Cohen
WatchesMar 26, 2026
Q&A: Citizen Watch America President Jeffrey Cohen on Eco-Drive’s 50th Anniversary

Cohen discusses the evolution of Citizen’s light-powered technology, the brand’s cross-generational appeal, and tariffs.

Peter Smith Essentially Human: On Sales and Salespeople
IndependentsMar 26, 2026
Peter Smith Pens Book on Human Behavior in Sales

“Essentially Human: On Sales and Salespeople" reveals the underlying human traits and behaviors of the most successful sales professionals.

Lionheart Cassandane Collection Campaign
CollectionsMar 26, 2026
Lionheart Celebrates 13 Years of ‘Cassandane’

The collection features symbols of love, luck, and light, based on the story of Queen Cassandane and Cyrus the Great of Persia.

Instappraise NAJA
Events & AwardsMar 26, 2026
NAJA, Instappraise Introduce New Scholarship

It’s the third scholarship to be launched as part of the partnership to help appraisers advance their professional credentials.

CASE Awards Graphic
Events & AwardsMar 26, 2026
JA Still Accepting Entries for 2026 CASE Awards

The deadline for entries in the jewelry design competition has been extended to April 3.

Industry journalist Rob Bates
SourcingMar 25, 2026
Rob Bates Steps Down as JCK News Director

After 28 years with JCK, the veteran industry journalist is launching his own publication on Substack called The Jewelry Wire.

AMNH Beryl
GradingMar 25, 2026
New York’s Natural History Museum, Wiley To Build Minerals Database

Wiley said the project will give scientists worldwide access to the American Museum of Natural’s History renowned mineral collection.

Boochier Flower Puff Campaign
CollectionsMar 25, 2026
Boochier Turns Flower Friendship Bracelets Into Fine Jewelry

The “Flower Puff” collection looks to beaded flower friendship bracelets from childhood, turning the silhouette into nostalgic fine jewelry.

Community for Ethical Jewelry logo
Policies & IssuesMar 25, 2026
Community for Ethical Jewelry to Host Bench Jeweler Shortage Webinar

Set for April 2, the webinar will discuss how the jewelry industry can address the workforce gap.

Lisa Bayer
IndependentsMar 24, 2026
Lisa Bayer, Illustrator and Beloved Member of the Muse Family, Dies at 64

Bayer, founder of Lisa Bayer Designs, is remembered as “a bright light in every room.”

Tiffany & co diamond ring
AuctionsMar 24, 2026
White Diamonds Shine In Christie's Jewels Online Sale

The highest-grossing lot was a Tiffany & Co. ring set with a flawless, emerald-cut diamond of 10 carats.

AGTA GemFair Tucson
SourcingMar 24, 2026
AGTA Solidifies Tucson Dates For 2027-2029

The next three editions of AGTA GemFair Tucson will feature a five-day show that includes Sunday.

Tom Heap
WatchesMar 24, 2026
Christie’s Names New Senior Specialist, Watches

Former Sotheby’s executive Tom Heap has taken on the London-based role.

Georgia May Jagger in Tommy Hilfiger campaign
FinancialsMar 23, 2026
Movado’s Q4 Sales Rise As Demand Grows From Younger Shoppers, Women

Movado CEO Efraim Grinberg noted continued strength in the fashion watch and accessible luxury segments in the U.S.

Marco Bicego Art of Craft Campaign Imagery
TrendsMar 23, 2026
Marco Bicego’s New Campaign Showcases ‘The Art of Craft’

After celebrating 25 years in 2025, the campaign marks a new chapter for the jewelry brand with the message that “Identity Creates Value.”

Couture Time to Watches logo
Events & AwardsMar 23, 2026
These Watch Brands Are Heading to Couture This Year

Couture and Time to Watches announced the watch brands, from big names to independents, attendees will see at the show.

Macy’s New York City Herald Square flagship
FinancialsMar 20, 2026
Macy’s Turnaround Plans Shows Promise, Boosted by Bloomingdale’s

Plus, why Saks Global’s bankruptcy may have given Bloomingdale’s an edge.

Jwaneng Diamond
AuctionsMar 20, 2026
Sotheby's, De Beers Unveil ‘Jwaneng 28.88’ Diamond

The flawless, Type IIa stone is estimated to achieve up to $2.8 million at the auction house’s high jewelry sale in April.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy