Crime

What JSA’s Annual Report Tells Us About Jewelry Crime in 2021

CrimeJun 30, 2022

What JSA’s Annual Report Tells Us About Jewelry Crime in 2021

Plus, JSA President John Kennedy talks about the trajectory of industry crime over the last 20 years.

2021_Crime scene tape.png
New York—Last year was a “mixed picture” for jewelry crime in the United States, with the number of crimes increasing but dollars losses dropping when compared with pre-pandemic levels, the Jewelers’ Security Alliance’s annual report shows.

Released earlier this week, the report tracks crimes via specific case information reported to or obtained by JSA but excludes crimes the organization is unable to obtain a statistically valid sample for, such as internal theft, cyber-crime, and credit card fraud.

In 2021, the total number of crimes committed against U.S. jewelry firms was 1,687, down less than 2 percent from 1,718 in 2020.

Total dollar losses reached $70.1 million, also a decline from 2020, when dollar losses totaled $83.2 million.

However, 2020 was an anomaly for jewelry crime, with stores closed for months at a time followed by widespread civil unrest that caused the number of burglaries to spike that summer while not significantly impacting dollar losses. 

In an interview Wednesday, JSA President John Kennedy said comparing 2021 to 2019, pre-pandemic, paints a more accurate picture of the current trajectory of jewelry crime.

In 2021, there were more crimes than in 2019—1,687 vs. 1,438—but fewer dollar losses. Dollar losses decreased by 31 percent from $101 million in 2019 to $70.1 million in 2021.

Dollar losses were unusually high in 2019 due to a surge in the number of professional gangs cutting power to jewelry stores and then cleaning out the safes. 

In 2021, there were more crimes, but they were the types of incidences where dollars losses tend to be less significant. 

Grab-and-run thefts, for example, spiked last year, totaling 842, up from 616 in 2019 and 581 in 2020.

The average loss from a grab-and-run in 2021 was $7,953 compared with $693,000 for a safe attack, which numbered only 17 in 2021, JSA’s report states. 

Kennedy said the increase in grab-and-runs is due to the fact that people could, in many circumstances, conceal their faces with masks with few questions in 2021. 

It’s also a relatively easy crime to commit, appealing to people left in dire straits following the pandemic, he said. 

 Related stories will be right here … 

Only one member of the jewelry industry was killed while on the job in 2021, down from three in 2020 (two jewelers and one store guard) and three in 2019 (one customer and two bystanders).

Jamie Browning Iverson, 67, was shot and killed during an April 2021 armed robbery at the store she owned and operated with her husband in Indianola, Mississippi.

Two brothers were arrested in her murder. 

JSA’s 2021 crime report also shows the continuation of a trend that’s held for two decades—overall, the number of crimes perpetrated against members of the jewelry industry and the associated dollar losses continue to drop.

The report notes that over the last 20 years (2002-2022), dollar losses from U.S. jewelry crimes have totaled $2.2 billion, with the biggest years for losses largely contained to the early aughts. 

In 2002, losses totaled almost $190 million and peaked the following year at $195.5 million. This year’s dollar loss total, $70 million, is less than half that. (Historical losses are stated in inflation-adjusted dollars.) 

“A big driver of that, a huge driver of that, is the off-premises losses,” Kennedy said.  

“When I started here [in 1992], you would get one [off-premises incident] a day,” he said, noting that dollar losses from off-premises incidences, which include attacks against traveling salespeople and retailers at home as well as thefts at trade shows, used to total as much as all other crimes combined. 

In 2021, there were only 34 incidences of off-premises crimes totaling $13.1 million in losses, down from $16.1 million in 2020 and $14.5 million in 2019. 

Of the 34 off-premises crimes, 25 were robberies and nine were thefts. Seven of the nine thefts involved jewelry being stolen from unattended vehicles, a loss that is not generally covered by insurance, JSA noted. 

The change in the way jewelry is distributed and sold over the years is the main driver behind the drop in off-premises crimes. 

Companies of all sizes used to have multiple traveling salespeople on the road at all times. Now, there are only a handful of companies with employees going from store to store, and a lot of them aren’t even carrying product, Kennedy said.
So far in 2022, JSA has seen an increase in the violence and frequency of jewelry crimes across the board, with Kennedy noting upsurges in smash-and-grab robberies and assaults. 

The increase is due to in part to the lifting of travel restrictions, which has allowed international gangs to return. 

“The opportunity now presents itself, so now they are here,” he said. “Just like there is pent-up demand to buy jewelry, there is pent-up demand to steal jewelry.”

To read JSA’s 2021 Annual Crime Report in its entirety, visit JewelersSecurity.org

Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Watches on a table next to a coffee cup
WatchesApr 10, 2026
These Watches Have Increased in Value the Most Since 2018, Says Chrono24

The top-performing watch models may be surprising, with Rolex and several popular pandemic-era picks notably absent from the top 20.

Ophelia Eve Scroll Toggle Pendant
CollectionsApr 10, 2026
Ophelia Eve’s Toggle Pendant Holds Your Secrets

The “Scroll” toggle pendant, our Piece of the Week, opens to reveal a hidden message, mantra, or love letter written on washi paper.

National Jeweler columnist Sherry Smith, partner at The Retail Smiths
ColumnistsApr 09, 2026
Jewelry Demand Isn’t Stronger, Prices Are Just Higher

Jewelers who misinterpret the state of the jewelry market risk employing the wrong retail strategy, cautions columnist Sherry Smith.

GIA iD100®
Brought to you by
Protect Your Customers and Your Business

You deserve to know what you are selling–to protect your customers as well as your business and your reputation.

Tiffany & Co. Nathalie Verdeille
MajorsApr 09, 2026
Tiffany & Co. Promotes Nathalie Verdeille to SVP, Chief Artistic Officer

In her newly expanded role, she will continue to oversee the jewelry category, as well as watches, home, and accessories.

Weekly QuizApr 09, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Jacob & Co. The Godfather II Musical Watch
WatchesApr 09, 2026
Jacob & Co. Rolls Out Its Sequel to ‘The Godfather’ Musical Watch

“The Godfather II” watch plays two melodies from the mob film’s score, “The Godfather’s Waltz” and “The Godfather Love Theme.”

Jesse Itzler
Events & AwardsApr 09, 2026
JCK Announces Jesse Itzler as 2026 Keynote Speaker

Organizers have also introduced the new JCK Talks Signature Series, as well as an offering of watch-focused workshops and lectures.

TopImageCrop.jpg
Brought to you by
Is This You? Every Jeweler Has This Problem; We Have the Solution.

Every jeweler faces the same challenge: helping customers protect what they love. Here’s the solution designed for today’s jewelry business.

Alan Hodgkinson
SourcingApr 09, 2026
AGA To Honor ‘Quiet Leadership’ With New Award

The Alan Hodgkinson Medal recognizes gemologists who are consistently generous with their time and expertise.

Oris CEO Rolf Studer and Oris CFO Claudine Gertiser
WatchesApr 09, 2026
Oris Names New CEO, CFO

The Swiss watchmaker is changing up its executive leadership team as part of a restructuring.

Hearts On Fire What’s Your Signature Campaign Imagery
CollectionsApr 08, 2026
Hearts On Fire Celebrates 30 Years By Asking a Question

The “What’s Your Signature?” campaign invites women to think about how they see themselves.

41.82-carat Type IIb blue diamond recovered from Cullinan in January 2026
SourcingApr 08, 2026
Sale of 42-Carat Blue Diamond Gives Petra a Boost in Q3

The big diamond’s sale added to the company’s revenue though the market remains “challenging” overall, particularly for smaller goods.

American Gem Society Confluence Logo
Events & AwardsApr 08, 2026
AGS Confluence Returns with AI, Sustainability Sessions

Rob Bates of The Jewelry Wire will also moderate a panel on the state of the jewelry industry during the virtual event.

Dennis Buzz Busby and Randy Welch
Events & AwardsApr 08, 2026
TJS to Honor 2 Longtime Former Stuller Employees

The Jewelry Symposium will honor two industry veterans with lifetime achievement awards at its upcoming May event.

Isabel Delgado A necklace
TrendsApr 08, 2026
Amanda’s Style File: April’s Brilliant Birthstone

With their durability, brilliance, and beauty, diamonds are the perfect stone for everyday birthstone jewelry.

QVC Group logo
MajorsApr 07, 2026
QVC Group’s Latest Filing Calls Its Future Into Question

The retailer failed to file its annual report on time and said it may issue a going concern warning.

Headshot of National Jeweler columnist Peter Smith
ColumnistsApr 07, 2026
Peter Smith: A Tip to the Post Office on Workplace Culture

Smith recounts a recent trip to the post office that included an uncomfortable, embarrassing, and public exchange between two employees.

Retiring GIA CFO David Tearle and new GIA CFO John Cowley
GradingApr 07, 2026
GIA CFO David Tearle to Retire in June

John Cowley, who has more than 30 years of experience, is succeeding Tearle as the lab’s chief financial officer.

Gemology Geek Ignite collection tourmaline ring
CollectionsApr 07, 2026
Nerd Out Over Gemology Geek’s First Jewelry Collection

Founder Erica Silverglide has designed 35 colorful pieces set with fluorescing gemstones for the brand's first finished jewelry offering.

Ukrainian Jewelry | Contemporary Jewelry and Art Jewelry from Ukraine
CollectionsApr 07, 2026
Ukrainian Jewelers Highlighted In New Book

“Ukrainian Jewelry | Contemporary Jewelry and Art Jewelry from Ukraine” features 33 contemporary Ukrainian designers and studios.

Fope Golden Now Campaign Imagery
CollectionsApr 06, 2026
Fope’s New Jewelry Debuts Are Golden

“The Golden Now” campaign celebrates the here and now with the brand’s signature styles and a selection of its new pieces.

Former Signet executive Kecia Caffie
MajorsApr 06, 2026
Kecia Caffie, Corinne Bentzen No Longer With Signet Jewelers

Signet confirmed that Caffie, president of Zales and Banter, and Bentzen, who headed Blue Nile, have left the company.

Author Tanzy Ward and her book Precious Black Jewels The Bijou Material Culture of Black Victorians & Edwardians
CollectionsApr 06, 2026
Historian Tanzy Ward Pens Book on Black Victorians’ Jewelry

The antique jewelry dealer talks about the importance of including Black Americans in jewelry history and preserving their stories.

Gemfields emeralds
SourcingApr 06, 2026
Gemfields Reports $51M Loss in 2025

Both its mines faced challenges last year, from operational issues to disruptions in the market.

Screenshot of Taylor Swift's "Elizabeth Taylor" music video
CollectionsApr 03, 2026
Taylor Swift’s ‘Elizabeth Taylor’ Video Puts Jewelry Front and Center

Iconic pieces, like the Mike Todd Diamond Tiara, appear in the superstar’s new music video for her song inspired by the actress.

Neiman Marcus store in Fort Worth, Texas
MajorsApr 03, 2026
Saks Global Says It Will Emerge From Bankruptcy This Summer

The luxury retailer, which went Chapter 11 in January, announced Thursday that it has secured $500 million in exit financing.

NouvelleBox logo
Events & AwardsApr 03, 2026
JCK Luxury, NouvelleBox Partner on New Designer Ballroom

The NouvelleBox ballroom will feature independent jewelry designers, including Lene Vibe, Wyld Box Jewelry, and Kiaia Limited.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy