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Green Lake Jewelry Works to Move to New Seattle Studio
Founder Jim Tuttle shared how a dedication to craftsmanship and meaningful custom jewelry fueled the retailer’s double-digit growth.
Green Lake Jewelry Works, which is turning 30 next year, is relocating later this month to a new location in Seattle.
Seattle—Green Lake Jewelry Works is kicking off its 30th anniversary celebration early with the opening of its new location in Seattle.
Set to open Nov. 20, the jeweler will relocate from its current Seattle location to a bigger space at Northgate Station.
The new 12,850-square-foot space is nearly double the size of its previous 7,500-square-foot location, and is located about a block away in a lifestyle center at the site of a former Simon mall.
In an interview with National Jeweler, founder Jim Tuttle shared why the jeweler decided to relocate and what makes the new space special.
“We were running out of space,” said Tuttle. “We’ve been in an unusually high growth mode for about five years now.”
The business, which first opened on Seattle’s Green Lake Drive in 1996, has seen growth nearly every year, except 2019, said Tuttle, and has posted double-digit growth since 2020, fueled in large part by custom design, the retailer’s specialty.
While custom jewelry has been growing in popularity for about two decades, he said, Green Lake Jewelry Works has been focused on custom from day one.
Word-of-mouth marketing has been crucial for its business, as was being an early adopter of online sales and not being afraid to share its jewelry creations.
“Everyone is always like, ‘Don’t [post] your stuff. People copy.’ We’re not going to make that again anyway,” said Tuttle.
The retailer crafts custom jewelry on site with its team of bench jewelers.
It employs about 90 people between its Seattle store and its other location in Bellevue, Washington.
The new Seattle store will employ about 65 people, with room to grow to 80 team members.
Related stories will be right here …
Set to open Nov. 20, the jeweler will relocate from its current Seattle location to a bigger space at Northgate Station.
The new 12,850-square-foot space is nearly double the size of its previous 7,500-square-foot location, and is located about a block away in a lifestyle center at the site of a former Simon mall.
In an interview with National Jeweler, founder Jim Tuttle shared why the jeweler decided to relocate and what makes the new space special.
“We were running out of space,” said Tuttle. “We’ve been in an unusually high growth mode for about five years now.”
The business, which first opened on Seattle’s Green Lake Drive in 1996, has seen growth nearly every year, except 2019, said Tuttle, and has posted double-digit growth since 2020, fueled in large part by custom design, the retailer’s specialty.
While custom jewelry has been growing in popularity for about two decades, he said, Green Lake Jewelry Works has been focused on custom from day one.
Word-of-mouth marketing has been crucial for its business, as was being an early adopter of online sales and not being afraid to share its jewelry creations.
“Everyone is always like, ‘Don’t [post] your stuff. People copy.’ We’re not going to make that again anyway,” said Tuttle.
The retailer crafts custom jewelry on site with its team of bench jewelers.
It employs about 90 people between its Seattle store and its other location in Bellevue, Washington.
The new Seattle store will employ about 65 people, with room to grow to 80 team members.
The space will feature 14 custom jewelry design stations, four private design rooms, and a gemstone bar that boasts one of the largest selections of Montana sapphires in the country.
Customers can browse through more than 30 display cases of gemstones and unique jewelry.
SEE: Take a Sneak Peek Inside the New Seattle Location
The new Green Lake Jewelry Works location will have 14 custom jewelry design stations.
A design highlight of the store is its hand-painted floors featuring designs painted by its employees.
The motifs on the floor are a great way to start a conversation about the importance of meaning in a jewelry piece, said founder Jim Tuttle.
The new Seattle location will hold its grand opening on Nov. 20.
Of all the features in the new location, the workshop is Tuttle’s favorite, outfitted with 32 work stations and two polishing rooms for custom work and repairs.
“I’m a bench jeweler from way back,” he said. “For me, that’s the heart of what we do.”
Visitors may be more impressed with the hand-painted floors.
For the last 25 years, Green Lake Jewelry Works stores have featured artwork painted by its employees from designers to jewelers to CAD modelers.
“We have a lot of very artistic people, and they’re on their hands and knees painting koi and dragons and bonsai trees and bumblebees,” said Tuttle, all motifs that can be incorporated into jewelry.
“They’re a conversation starter on why your piece should have meaning and how to add meaning to a piece of jewelry.”
From favorite flowers to Celtic knots, its jewelers can imbue meaning into a piece using a symbol that’s special to the wearer.
From the expansive workshop to the decorative floors, Tuttle wants to make a good impression on his customers.
“I want them to walk in and say ‘Okay, these people understand style and craftsmanship. I can trust them with my jewelry,’” he said.
Trust is a big deal, said Tuttle, especially when it comes to custom engagement rings.
“[They’re] trusting that we’re going to make it beautiful. They’re not picking something out of the case. They’re picking us to make them something,” he said.
In the artsy city of Seattle, jewelry shoppers have a bevy of options, from big-name retailers to independent creatives.
What sets Green Lake Jewelry Works apart, according to Tuttle, is its dedication to craftsmanship and creating unique, meaningful pieces.
“That turns a customer into an evangelist, versus a customer who got a great deal and loves their ring, but they could’ve gotten it anywhere,” he said.
“[Customers] go out of their way to tell people ‘Wow, this is special.’ Great reviews are the new word-of-mouth.”
As one may expect in Seattle, the new store will also have a full espresso bar.
The grand opening event will be held Nov. 20 at 401 NE Northgate Way, #915A, from 6 to 9 p.m.
“I’m a bench jeweler from way back,” he said. “For me, that’s the heart of what we do.”
Visitors may be more impressed with the hand-painted floors.
For the last 25 years, Green Lake Jewelry Works stores have featured artwork painted by its employees from designers to jewelers to CAD modelers.
“We have a lot of very artistic people, and they’re on their hands and knees painting koi and dragons and bonsai trees and bumblebees,” said Tuttle, all motifs that can be incorporated into jewelry.
“They’re a conversation starter on why your piece should have meaning and how to add meaning to a piece of jewelry.”
From favorite flowers to Celtic knots, its jewelers can imbue meaning into a piece using a symbol that’s special to the wearer.
From the expansive workshop to the decorative floors, Tuttle wants to make a good impression on his customers.
“I want them to walk in and say ‘Okay, these people understand style and craftsmanship. I can trust them with my jewelry,’” he said.
Trust is a big deal, said Tuttle, especially when it comes to custom engagement rings.
“[They’re] trusting that we’re going to make it beautiful. They’re not picking something out of the case. They’re picking us to make them something,” he said.
In the artsy city of Seattle, jewelry shoppers have a bevy of options, from big-name retailers to independent creatives.
What sets Green Lake Jewelry Works apart, according to Tuttle, is its dedication to craftsmanship and creating unique, meaningful pieces.
“That turns a customer into an evangelist, versus a customer who got a great deal and loves their ring, but they could’ve gotten it anywhere,” he said.
“[Customers] go out of their way to tell people ‘Wow, this is special.’ Great reviews are the new word-of-mouth.”
As one may expect in Seattle, the new store will also have a full espresso bar.
The grand opening event will be held Nov. 20 at 401 NE Northgate Way, #915A, from 6 to 9 p.m.
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