Technology

Meta, the Company Formerly Known as Facebook, Opens its First Store

TechnologyMay 11, 2022

Meta, the Company Formerly Known as Facebook, Opens its First Store

The tech giant’s store will introduce shoppers to the metaverse.

20220511_3-Meta.jpg
Meta, formerly known as Facebook, opened its first store in Burlingame, California, stocking hardware that can introduce shoppers to the metaverse. (Image courtesy of Meta)
Burlingame, Calif.—Meta, the tech company formerly known as Facebook, opened its first physical retail space Monday on its Burlingame, California campus.

The new store gives customers hands-on experience with hardware that can bring them into the metaverse, as well as a virtual space where users can interact with a computer-generated environment and socialize with other users.

“We’re not selling the metaverse in our store, but hopefully people will come in and walk out knowing a little bit more about how our products will help connect them to it,” said Martin Gilliard, head of Meta Store, in a post on Meta’s blog announcing the new store.

“Once people experience the technology, they can gain a better appreciation for it.”

Customers will be able to purchase Meta Quest 2, the second iteration of the company’s virtual reality headset, which retails for $299, and accessories for the headset, like a carrying case.

There’s an interactive display wall and a demo area where visitors can play a variety of games, like golf or fishing, on wall-to-wall curved LED screens that display what they’re seeing in the headset to other customers.

When the demo is over, users will get a 30-second clip of the experience to share with friends.

Meta Portal video-calling devices, which feature AI-powered smart cameras, are also available for purchase at the store.

There’s a demo area for Portal devices as well, letting visitors place a video call to a retail associate who can walk them through all the features.

Visitors can also test out Ray-Ban Stories, the sunglasses brands’ first smart glasses, though they have to be purchased directly from Ray-Ban. 

The smart specs allow wearers to take photos and videos from a first-person perspective and share them through Meta-owned Facebook, Instagram, and WhatsApp.

 Related stories will be right here … 

Meta’s 1,550-square-foot store is strategically located near Reality Labs HQ, the home base of the research teams behind Meta’s augmented and virtual reality technologies. Meta operates 12 research facilities worldwide.

“Having the store here in Burlingame gives us more opportunity to experiment and keep the customer experience core to our development. What we learn here will help define our future retail strategy,” said Gilliard.

“Ultimately, our goal with the Meta Store is to show people what’s possible with our products today, while giving a glimpse into the future as the metaverse comes to life—and hopefully demystifying that concept a bit in the process,” said Meta.

SEE: Take a Look Inside the Meta Store
Facebook renamed itself Meta in November 2021 at a time when it was in the spotlight for its role in spreading misinformation. The company attributed the change to its “all-in” attitude on the metaverse.

The metaverse revenue opportunity was valued at $500 billion in 2020, according to a 2021 Bloomberg report, and could grow to $800 billion by 2024.

With such a lucrative, relatively untapped market up for grabs, luxury brands have been staking their claim in the metaverse, looking to capture the attention of tech-savvy Gen Z shoppers.

Last May, Gucci and Roblox, a popular metaverse platform, teamed up on the Gucci Garden experience in honor of the brand’s 100th anniversary. For two weeks only, visitors could walk through the garden, and try on and purchase digital products for their avatars.

In September 2021, Balenciaga partnered with video game Fortnite to create digital merchandise inspired by real-life designs.

National Jeweler columnists Duvall O’Steen and Jen Cullen Williams took a deep dive into the metaverse in their latest column, highlighting what jewelers should know and how they can be a part of it.

“Jewelry is the perfect category for the metaverse,” Syama Meagher, CEO and chief retail strategist at Scaling Retail, is quoted in the column as saying.

“It is collectible by nature, perfect for collaborations, and carries more brand loyalty than clothing. We have to ask ourselves, how do our brands create meaning in a virtual world where people are congregating and socializing?”

During the annual Jewelry Market Week in Las Vegas in June, the JCK Show will feature an opening keynote on the topic by Swan Sit, former global head of digital marketing at Nike, Estée Lauder, and Revlon.

Called “Web3 Is Coming—Navigating the Past, Present, and Future of Retail,” the talk is scheduled for Friday, June 10 at 8:30 a.m. at The Venetian and is open to all registered badge holders.

The Latest

Rolex Miami store
MajorsDec 10, 2025
There’s A New Rolex Boutique in Miami

The new location in the Design District pays homage to Miami’s Art Deco heritage and its connection to the ocean.

National Association of Jewelry Appraisers logo
SourcingDec 10, 2025
NAJA Announces Details for 2026 ‘Ace It’ Winter Conference

“Longtime favorite” presenters, as well as first-time speakers, will lead talks and workshops at the annual event in Tucson next year.

Sothebys orangy pink The Desert Rose diamond
AuctionsDec 09, 2025
‘Desert Rose’ Diamond Sells for $8.8M in Abu Dhabi

The sale of the 31.68-carat, sunset-hued stone was part of Sotheby’s first series of events and auctions in Abu Dhabi.

Recipients Collage 2025 - NJ (1872 x 1050 px) (1872 x 1052 px).png
Brought to you by
Impacting Tomorrow Today

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

National Jeweler columnist and Smart Age Solutions CEO Emmanuel Raheb
ColumnistsDec 09, 2025
Holiday Sales Happen in December, Most Decisions Don’t

Most customers who walk into your store this month have made up their minds. Your job is to validate their choice, Emmanuel Raheb writes.

Weekly QuizDec 04, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Guzema Once Upon a Time Collection Campaign
TrendsDec 09, 2025
‘Once Upon a Time,’ Guzema Debuted Its Holiday Collection

The collection features characters and motifs from Ukrainian folklore, including an enchanted mirror and a magic egg.

Sign at the JA New York jewelry trade show
Events & AwardsDec 09, 2025
MJSA Showcase Pavilion Returning to JA New York

The pavilion will be part of the 2026 JA New York Spring show, scheduled for March 15 to 17.

roseco-catalog.png
Brought to you by
Roseco Releases New Full-Line Catalog

Roseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.

Juell Kadet, former executive vice president of Rogers & Hollands
MajorsDec 08, 2025
Juell Kadet, a ‘Lifelong Pillar’ of Rogers & Hollands, Dies at 96

Kadet, a 1994 National Jeweler Retailer Hall of Fame inductee, helped grow the family-owned retailer in the Chicago area and beyond.

Lionheart Wildflower Double Cocktail Ring
TrendsDec 08, 2025
Amanda’s Style File: Celebrating December’s Birthstones

Don’t let those with December birthdays feel blue. Help them celebrate their month with blue zircon, turquoise, and tanzanite.

Robinson Pelham Tsar Star Earrings in Blaze
CollectionsDec 05, 2025
Piece of the Week: Robinson Pelham’s ‘Tsar Star’ Earrings

The new pink sapphire version of the piece dances with its wearer in the brand’s “Icons After Dark” holiday campaign.

Pantone 11-4201 Cloud Dancer
TrendsDec 05, 2025
Pantone’s Color of the Year for 2026 Is … White

A choice that’s generated a lot of commentary, Pantone says “Cloud Dancer” marks a fresh start and encourages relaxation and creativity.

Stuller holiday 2025
MajorsDec 05, 2025
Stuller Releases ‘Wrapped in Wonder’ Campaign

The manufacturer’s holiday campaign features a gift guide filled with trending designs and jewelry that can be personalized.

Fabergé x 007 Octopussy egg and pendant
CrimeDec 04, 2025
Man Arrested After Allegedly Swallowing Fabergé Egg Pendant

The man was charged with theft, accused of ingesting the necklace while in a jewelry store in Auckland, New Zealand.

Exterior of renovated and expanded J.R. Dunn Jewelers
IndependentsDec 04, 2025
Step Inside JR Dunn Jewelers’ Giant New Store

The Florida independent expanded its store from 8,000 to 14,000 square feet, fulfilling the vision of its late co-founder, Jim Dunn.

DD-Email-Image-1872x1052 (1).jpg
Supplier BulletinDec 04, 2025
Introducing Shop Natural Day: A New Movement Celebrating Natural Diamonds

Sponsored by De Beers Group

G-Shock DWN5600 Ring
WatchesDec 04, 2025
Casio Shrinks its G-Shock Watch

The classic 5600 series G-Shock has been scaled down to about a tenth of its size, becoming a fully functioning watch ring.

Accredited Gemologists Association logo
Events & AwardsDec 04, 2025
AGA Announces 2026 Tucson Speaker Lineup

The association’s annual conference and gala will take place Feb. 4, 2026, during the Tucson gem shows.

 CBG logo
Events & AwardsDec 04, 2025
CBG Announces Speaker Lineup for 2026 Miami Event

The January show will include a workshop for jewelry retailers on implementing AI to strengthen their businesses.

Miley Cyrus and Maxx Morando Engagement Ring
TrendsDec 03, 2025
Miley Cyrus Debuts Edgy Engagement Ring

Fellow musician Maxx Morando proposed to the star with a chunky, cushion-cut diamond ring designed by Jacquie Aiche.

Costco store
Policies & IssuesDec 03, 2025
Costco Joins Growing Wave of Retailers Suing for Tariff Refunds

The retailer, which sells billions in fine jewelry and watches, is suing the Trump administration and U.S. Customs and Border Patrol.

Shoppers in a mall
SurveysDec 03, 2025
A Record 202.9M Shoppers Turned Out Thanksgiving Weekend

Black Friday is still the most popular shopping day over the five-day holiday weekend, as per the National Retail Federation’s survey.

Faberge The Winter Egg
AuctionsDec 03, 2025
Fabergé’s 'The Winter Egg' Achieves Record $30M

The historic egg, crafted for Russia's ruling family prior to the revolution, was the star of Christie’s recent auction of works by Fabergé.

Vera Wang Love lab grown diamond engagement ring
FinancialsDec 02, 2025
Signet Jewelers’ Q3 Sales Up Amid Continued Focus on Lower Price Points

The retailer offered more fashion jewelry priced under $1,000, including lab-grown diamond and men’s jewelry.

Briony Raymond holding Briony Raymond Eau De Parfum
CollectionsDec 02, 2025
Briony Raymond Introduces First Fragrance

The eau de parfum is held in a fluted glass bottle that mirrors the decor of the brand’s atelier, and its cap is a nod to its “Sloan” ring.

The Finsch diamond mine in South Africa, owned by Petra Diamonds Ltd.
SourcingDec 02, 2025
Petra Diamonds Elevates Interim CEOs to Permanent Status

Vivek Gadodia and Juan Kemp, who’ve been serving as interim co-CEOs since February, will continue to lead the diamond mining company.

Lee Krombholz, Michael Coan, Donna DeLucia, Joanna Joy Seetoo
MajorsDec 02, 2025
Lee Krombholz Takes Over as Chair of MJSA Education Foundation

In addition, a slate of new officers and trustees were appointed to the board.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy