Technology

Reshyne Aims to Put Modern Shine on Jewelry Repairs

TechnologyJan 24, 2022

Reshyne Aims to Put Modern Shine on Jewelry Repairs

The platform helps jewelers manage and track repairs via their website and allows customers to place orders online.

20220124_Reshyne header.jpg
Developed by MJJ Brilliant Chief Operating Officer Jason Yakubovich, Reshyne is a repair service management platform that helps jewelers and designers track, manage, and process jewelry and watch repairs.
New York—A new service aims to make the process of selling, processing, and tracking jewelry and watch repairs easier and more efficient for both retailers and their customers. 
 
Launched earlier this month, Reshyne (pronounced reshine) is a repair management service platform that is fully customizable and integrates with any website.

It has three components.
 
The consumer-facing component—which can be branded with a store’s colors, logos, fonts, etc., to match the rest of the website—allows customers to order and pay for repairs online and track them .to completion. 
 
Customers can also print out pre-paid shipping labels so they can send in a piece for repair or resizing without having to come into the store.
 
Meanwhile, the jeweler’s management portal side of the platform provides the retailer with a dashboard so they can track sales, tailor their menu of services, assign repairs either in-house or to vendors, and manage workflows. 
 
It also can be used as a POS system so sales associates can check out customers who come into the store with their jewelry or watch repair.  
 
The third component is the vendor component for jewelers who don’t handle repairs in-house. 
 
Retailers can allow their repair vendor, or vendors, to access the platform. There, the vendor can upload their pricing, provide updates on the status of repairs for customers, provide before and after photos of work, and invoice retailers for work completed. 
 
Reshyne also offers order fulfillment, completing and delivering fine jewelry repairs via two facilities in New York.
 
 Related stories will be right here … 
 
Jason Yakubovich, chief operating officer of manufacturer MJJ Brilliant, developed the platform. It’s been in use at MJJ sister company Quick Jewelry Repairs for six years, where they have been testing and refining it, he said. 

 Yakubovich developed Reshyne to help push the repair sector of the industry, which still relies on paper order forms in some cases, into the future. He noted the jewelry industry is sometimes “lagging” when it comes to embracing technology. 
 
“Reshyne delivers much-needed innovation to an industry that has been stuck in the dark ages for decades,” he said. “Contemporary consumers are increasingly digital. They expect and demand tech-enabled experiences from the brands they do business with.” 
 
For information on pricing, contact Yakubovich at jason@quickjewelryrepairs.com
 
To schedule a demo, visit the Reshyne website.

The Latest

Susan M. Jacques
Events & AwardsOct 03, 2023
Gem Awards to Honor Susan Jacques

The GIA president and CEO will receive the 2024 Gem Award for Lifetime Achievement.

De Beers new CFO Richard Lawson
SourcingOct 03, 2023
De Beers CFO Steps Down

Sarah Kuijlaars is leaving the company and will be replaced internally by Head of Planning and Business Development Richard Lawson.

Pandora Game of Thrones Jewelry
CollectionsOct 03, 2023
Pandora’s New Game of Thrones Collection Is Here

Fans of the series can shop for direwolf charms, dragon earrings, and more.

BroughtToYou_Image_R02_V02_LK-01.jpg
Brought to you by
Top 5 Ways to Promote Safety and Security Awareness Among Your Staff

Awareness is essential to proactive protection. Learn how to promote and maintain safety and security awareness in your business.

SourcingOct 03, 2023
2 Lucara Execs to Step Down in Wake of CEO Change

Chief Financial Officer Zara Boldt and Vice President of Technical Services John Armstrong will leave the company later this year.

Weekly QuizSep 29, 2023
This Week’s Quiz
Test your jewelry news knowledge with this short test.
Take the Quiz
Entrance to Jwaneng diamond mine in Botswana
SourcingOct 02, 2023
De Beers, Botswana One Step Closer to Finalizing Agreement

The two have signed “heads of terms” for the tentative 10-year sales agreement they reached in June.

Ali Weiss jewelry store and piercing studio in Roslyn, New York
IndependentsOct 02, 2023
There’s a New Piercing Studio on Long Island

Ali Weiss Jewelry has opened its second store in Roslyn, New York.

Dialog Solutions
Brought to you by
A Conversation with Dialog Solutions

Do you always want the right diamonds at the right price in your store? Introducing Dialog, the world’s first diamond subscription service.

Ashley Kets
Events & AwardsOct 02, 2023
WJA Foundation Awards First Helene Fortunoff Scholarship

A New Hampshire store manager is the inaugural recipient of the grant for up-and-coming women in retail.

Lorraine West Nipple Collection jewelry
CollectionsOct 02, 2023
Lorraine West’s New Collection Points to the Power of Women

Available exclusively at Greenwich St. Jewelers, the “Nipple Collection” will benefit Living Beyond Breast Cancer.

Graphic for My Next Question episode on lab-grown diamonds
Recorded WebinarsSep 29, 2023
The Lab-Grown Diamond Market: Where Are We Now?

Watch as Edahn Golan, Sherry Smith and Avi Levy join Michelle Graff to talk pricing and trends in this controversial corner of the market.

692-carat rough diamond from the Karowe Mine
SourcingSep 29, 2023
Lucara Severs Ties With HB Antwerp

The two companies initially partnered during the pandemic and had just signed a 10-year sales agreement in November 2022.

Sonya K. Taylor diamond tennis necklace with tourmaline drop
CollectionsSep 29, 2023
Piece of the Week: Sonya K’s Versatile Necklace

A classic diamond tennis necklace gets a whole lot cooler with a removable pendant.

Columbia Gem House Woz Cuts
EditorsSep 28, 2023
The Gemstone World Is In Its Unique Cut Era

Associate Editor Lauren McLemore recently spoke with Columbia Gem House’s Eric Braunwart about the uptick in non-traditional gemstone cuts.

Pre-Owned Luxury by Rocksbox logo
MajorsSep 28, 2023
Signet-Owned Rocksbox Now Sells Pre-Owned Fine Jewelry

“Pre-Owned Luxury by Rocksbox” offers secondhand jewelry from Kay, Zales, and Jared to members and non-members.

Gold Roman Bracelet from the British Museum
CrimeSep 28, 2023
Have You Seen Jewels Like These? The British Museum Wants to Know

The museum is asking for the public’s help in finding thousands of pieces of ancient gold jewelry and gemstones stolen from a storeroom.

Pam Waclawski The Kingswood Company
MajorsSep 28, 2023
The Kingswood Co. Names New VP, Wins Award

The company was recognized for one of its private-label, consumer-focused jewelry care lines.

Chaumet diamond necklace, circa 1900
AuctionsSep 27, 2023
Antique Jewels Shine at Bonhams London

A rare Chaumet necklace and 20th-century sapphire ring sold for double their estimates.

Stock image of rough diamonds from De Beers
SourcingSep 27, 2023
India Calls for 2-Month Moratorium on Rough Diamond Imports

The plea comes against a backdrop of declining demand and falling prices.

Hands pushing a shopping cart
SurveysSep 27, 2023
Consumer Confidence Falls in September Amid Rising Recession Fears

Shoppers also expressed concern about rising prices, higher interest rates, and political uncertainty.

   Platinum Guild International logo
Events & AwardsSep 27, 2023
PGI to Dole Out $500K in Business Grant Program

Participants from the first round of grants saw up to a 900 percent increase in their platinum sales.

Citizen Tsuki-yomi A-T moon phase watch
WatchesSep 26, 2023
Citizen Launches the Tsuki-Yomi A-T Timepiece

According to the watchmaker, it features the first light-powered atomic timekeeping moon phase movement.

Sally Nelson Exclusively Diamonds
IndependentsSep 26, 2023
Sally Nelson, Founder of Exclusively Diamonds, Dies at 86

The former teacher, described as “a pioneer for women-owned businesses,” opened her own jewelry store in 1980.

Crescendo, a 147.96-carat golden citrine by John Dyer for Somewhere In The Rainbow
Events & AwardsSep 26, 2023
2023 Spectrum Awards Entry Deadline Extended

The contest is now open for submissions until Oct. 10.

Instore show logo
Events & AwardsSep 26, 2023
Instore Announces Dates for 2024 Show

The annual event will return to Rosemont, Illinois next August.

Gold holiday gift boxes
SurveysSep 26, 2023
Mastercard Makes Its 2023 Holiday Prediction

According to SpendingPulse, retail sales will increase in November and December but not necessarily for jewelers.

Stock image of hands in handcuffs
CrimeSep 25, 2023
Oregon Jeweler Accused of Selling Lab-Grown Diamonds as Natural

Police say Douglas Wayne Gamble also swapped natural diamonds for synthetic stones and failed to return customers’ repairs.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy

Additionally, paste this code immediately after the opening  tag: