Financials

Signet’s Q2 Sales Double Year-Over-Year

FinancialsSep 02, 2021

Signet’s Q2 Sales Double Year-Over-Year

The jeweler upped its fiscal year guidance yet again, with the Delta variant delaying the return of spending on travel.

20210902_Signet header.jpg
Signet Jewelers’ second-quarter sales were up 101 percent year-over-year, bolstered by strong growth both online and in-store.
Akron, Ohio—Signet Jewelers Ltd. saw second-quarter sales more than double year-over-year, encouraging the jeweler to up its guidance for the fiscal year yet again.

In the second quarter ending July 31, total sales were up 101 percent to $1.79 billion, with same-store sales nearly doubling, up 97 percent.

Compared to second quarter of fiscal 2020, pre-pandemic, sales were up 31 percent with same-store sales rising 38 percent. 

Year-to-date, Signet’s sales have totaled $3.48 billion, up 100 percent year-over-year.

Quarterly brick-and-mortar sales more than doubled, up 131 percent year-over-year in the second quarter and up 28 percent compared to before the pandemic. 

Online sales were up 25 percent year-over-year to $336.2 million. When compared with pre-pandemic levels, online sales more than doubled, up 114 percent.

“Our performance this quarter demonstrates that our banner value propositions, product newness, always-on marketing and connected commerce experiences are resonating with new and loyal customers,” Signet Jewelers CEO Gina Drosos said in a press release on its results.

There has been a growing concern in the retail sector that as pandemic restrictions lift, consumers will shift their discretionary spending away from goods back to travel and experiences. 

The rise of the Delta variant may be delaying that shift, Drosos said on the company’s earnings call Thursday morning.

The company’s research noted a growing concern about the Delta variant among younger, unvaccinated consumers, ages 18 to 49.

This group of customers feels more comfortable in malls or shopping centers than being on a plane, visiting a concert venue, or going to the spa, she said.

“We’re preparing to meet them wherever and however they want to shop with us across our connected commerce ecosystem, including online, curbside pickup, and same-day concierge delivery,” said Drosos.

“With travel and experiences taking a back seat, we’re advancing our flexible fulfillment options while also meeting customers’ desires to celebrate those closest to them with gifts of significance and lasting value.”

In North America, where Signet’s banners include Kay, Jared and Zales, second-quarter same-store sales nearly doubled year-over-year, up 98 percent, and were up 40 percent compared with before COVID.

Brick-and-mortar same-store sales in the region were strong, up 130 percent compared with last year and 29 percent compared with pre-pandemic levels. 

Online sales in the region were up 26 percent compared with last year and more than doubled, up 117 percent, when compared with before COVID.

In the U.K., same-store sales were up 95 percent compared with last year and 18 percent compared with pre-pandemic levels.

Brick-and-mortar U.K. sales surged 136 percent year-over-year, up 10 percent when compared with before COVID. E-commerce sales were up 10 percent year-over-year and up 82 percent compared with pre-pandemic levels.

Average transaction value slipped 5 percent while the number of transactions climbed 90 percent year-over-year.

Looking at sales by category, bridal climbed 70 percent year-over-year, while fashion jewelry sales were up 128 percent and watch sales climbed 116 percent.

Sales in the “others” category, which includes repairs, gifts, and other non-jewelry items, were up 158 percent year-over-year.

By banner, Kay Jewelers posted quarterly sales of $673.7 million, up 107 percent year-over-year while Zale’s quarterly sales were up 98 percent to $367.3 million.

Jared’s quarterly sales were up 85 percent to $311.9 million while Piercing Pagoda’s sales grew 134 percent to $138.7 million.

The kiosk-centric brand recently underwent a name change, now called Banter by Piercing Pagoda. As of Aug. 2, there were 200 Banter by Piercing Pagoda stores.

E-tailer James Allen posted quarterly sales of $108.8 million, up 69 percent year-over-year.

Looking at its store count, Signet expects to close more than 100 stores this fiscal year and open up to 100 stores, particularly “highly efficient” Piercing Pagoda locations.

So far this fiscal year, 33 stores closed and 37 opened.

Signet said it does not expect to see large-scale store closures related to COVID-19 again, but said it would close stores if the health and safety of its employees and customers were at risk.

For the fiscal year ahead, Signet upped its financial guidance, expecting revenue to reach $6.80 billion to $6.95 billion, compared with its prior guidance of $6.50 billion-$6.65 billion. 

Same-store sales are expected to grow 30-33 percent, up from its prior guidance of 24-27 percent.

Looking to the third quarter, revenue is expected to be between $1.26 billion and $1.31 billion with same-store sales in the range of down 3 percent to up 1 percent.

Signet’s updated guidance depends on a variety of factors, including the “magnitude and duration of COVID-19,” particularly the rise of the Delta variant, and the degree of the shift of consumer discretionary spending away from jewelry to more experience-based purchases.

 Related stories will be right here … 

The Latest

Pair of Ippolita Lollatini earrings
MajorsDec 19, 2025
MadaLuxe Group Acquires Ippolita

The luxury goods company said founder Ippolita Rostagno will remain at the brand’s helm.

Bulgari CEO Laura Burdese
MajorsDec 19, 2025
LVMH Names New Bulgari CEO

Laura Burdese, who joined the Italian luxury brand in 2022, will take on the role in July.

Harwell Godfrey Lil Buddies
EditorsDec 19, 2025
2025 Jewelry Superlatives: A Yearbook-Style Year in Review

The National Jeweler editors revisit the most noteworthy industry happenings and design trends from 2025.

Recipients Collage 2025 - NJ (1872 x 1050 px) (1872 x 1052 px).png
Brought to you by
Impacting Tomorrow Today

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

Front of Jean Schlumberger’s ‘African Cat’ brooch
AuctionsDec 19, 2025
Jean Schlumberger’s ‘African Cat’ Is Purr-Fection

Need a gift for the cat lover who has everything? Look no further than our latest Piece of the Week.

Weekly QuizDec 18, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Audemars Piguet Grosse Pièce
AuctionsDec 18, 2025
Audemars Piguet Reclaims Historic Pocket Watch at Auction

It purchased the “Grosse Pièce,” an ultra-complicated Audemars Piguet pocket watch from the ‘20s, for a record-breaking price at Sotheby’s.

Diamond ring in parts
Lab-GrownDec 18, 2025
Kira Jewels Debuts Custom Lab-Grown Diamond Jewelry Service

The lab-grown diamond grower now offers custom engagement and fashion jewelry through its Kira Custom Lab Jewelry service.

roseco-catalog.png
Brought to you by
Roseco Releases New Full-Line Catalog

Roseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.

Terry and Cindy Chandler at AGS Conclave
EditorsDec 18, 2025
Terry Chandler Looks Back on 40 Years of Opportunity, Change, and Friends

Chandler got his start at Michelson Jewelers and has served as DCA president and CEO since 2001. He will retire at the end of the month.

Rendering of Bob’s Watches JFK airport store
WatchesDec 18, 2025
Bob’s Watches to Open Store in New York’s JFK Airport

The boutique is slated to open this week inside Terminal 8, offering pre-owned Rolex watches and more to international travelers.

JamAlert 1872x1052.png
Supplier BulletinDec 18, 2025
Cell Jammers Are Targeting Your Business. Here's How to Beat Them

Sponsored by Digital Monitoring Products

Fabergé egg pendant near gloved hand
CrimeDec 17, 2025
Man Pleads Not Guilty to Swallowing Fabergé Pendant

The special-edition egg pendant ingested in a New Zealand jewelry store was recovered after a six-day wait.

Ashley Zhang Jewelry Snake Necklace, Renato Cipullo Hematite Blaze Necklace, Vanessa Fernandez Studio Curva Wrap Hoops, Hernsdorf Tears of Aphrodite Necklace, Robinson Pelham Tsar Star Earrings, Marla Aaron Nymphenburg Lock, Lof The Valentine Ring
EditorsDec 17, 2025
2025 Jewelry Rewind: The Best Piece of the Week Picks

Associate Editor Natalie Francisco plays favorites with Piece of the Week, selecting a standout piece of jewelry from each month of 2025.

Lucy Hale in Jacquie Aiche’s Love and Desire Campaign
CollectionsDec 17, 2025
Lucy Hale Stars in Jacquie Aiche’s Holiday Campaign

The “Love and Desire” campaign is inspired by the magic that follows when one’s heart leads the way, said the brand.

SSEF logo
GradingDec 17, 2025
SSEF Announces 2025 Scholarship Winners

Two awardees will receive free tuition for an educational course at the Swiss lab, with flights and lodging included.

Pandora Alexander Lacik and Berta de Pablos-Barbier
MajorsDec 16, 2025
Pandora’s New CEO Will Step Up Early

Berta de Pablos-Barbier will replace Alexander Lacik at the start of January, two months earlier than expected.

JAR pendant brooch, fancy intense blue diamond
AuctionsDec 16, 2025
Suzanne Belperron, JAR Shine in Sotheby’s First Auctions at New HQ

Sotheby’s held its first two jewelry sales at the Breuer building last week, and they totaled nearly $44 million.

The Jewelry Symposium logo
Events & AwardsDec 16, 2025
TJS Now Accepting Scholarship Applications for 2026

Winners will receive free registration and lodging for its fourth annual event in Detroit.

National Jeweler columnists and PR professionals Duvall O’Steen and Jen Cullen Williams
ColumnistsDec 16, 2025
Beyond Unboxing: Creative Reveals to Drive Reach and Engagement

Here are six ideas for making more engaging content for Instagram Reels and TikTok, courtesy of Duvall O’Steen and Jen Cullen Williams.

Tiffany & Co. logo, Anna Martin, CD Peacock logo
Events & AwardsDec 16, 2025
Diamonds Do Good Names 2026 Award Recipients

The honorees include a notable jewelry brand, an industry veteran, and an independent retailer.

Stock image of gavel
CrimeDec 15, 2025
Men Receive Life Sentences in Home Invasion Murder of Jeweler

Carlos Jose Hernandez and Joshua Zuazo were sentenced to life without the possibility of parole in the 2024 murder of Hussein “Sam” Murray.

Eduard Stefanescu, left, and Sara Yood, right
Policies & IssuesDec 15, 2025
Sara Yood Named Co-Chair of RJC Standards Committee

Yood will serve alongside Eduard Stefanescu, the sustainability manager for C.Hafner, a precious metals refiner in Germany.

MS Rau Aspen rendering
IndependentsDec 15, 2025
M.S. Rau to Open Store in Aspen

The New Orleans jeweler is also hosting pop-up jewelry boutiques in New York City and Dallas.

Tiffany & Co. Paraíba tourmaline jewelry
AuctionsDec 12, 2025
13.54-Carat Paraíba Tourmaline Sets Records at Christie’s

Set in a Tiffany & Co. necklace, it sold for $4.2 million, the highest price and price per carat paid for a Paraíba tourmaline at auction.

David Webb holiday window
MajorsDec 12, 2025
David Webb Reveals Ice-Cold Holiday Window Display

The jeweler’s “Deep Freeze” display showcases its iconic jewelry designs frozen in a vintage icebox.

Oscar Heyman Yellow Green Sphene and Diamond Ring
CollectionsDec 12, 2025
Piece of the Week: Oscar Heyman’s Sphene Ring

Take luxury gifting to new heights this holiday season with the jeweler’s showstopping 12-carat sphene ring.

IGI Design Contest Graphic
Events & AwardsDec 12, 2025
IGI Jewelry Design Contest Now Accepting Submissions

This year's theme is “Unveiling the Depths of the Ocean.”

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy