Financials

Signet’s Q2 Sales Double Year-Over-Year

FinancialsSep 02, 2021

Signet’s Q2 Sales Double Year-Over-Year

The jeweler upped its fiscal year guidance yet again, with the Delta variant delaying the return of spending on travel.

20210902_Signet header.jpg
Signet Jewelers’ second-quarter sales were up 101 percent year-over-year, bolstered by strong growth both online and in-store.
Akron, Ohio—Signet Jewelers Ltd. saw second-quarter sales more than double year-over-year, encouraging the jeweler to up its guidance for the fiscal year yet again.

In the second quarter ending July 31, total sales were up 101 percent to $1.79 billion, with same-store sales nearly doubling, up 97 percent.

Compared to second quarter of fiscal 2020, pre-pandemic, sales were up 31 percent with same-store sales rising 38 percent. 

Year-to-date, Signet’s sales have totaled $3.48 billion, up 100 percent year-over-year.

Quarterly brick-and-mortar sales more than doubled, up 131 percent year-over-year in the second quarter and up 28 percent compared to before the pandemic. 

Online sales were up 25 percent year-over-year to $336.2 million. When compared with pre-pandemic levels, online sales more than doubled, up 114 percent.

“Our performance this quarter demonstrates that our banner value propositions, product newness, always-on marketing and connected commerce experiences are resonating with new and loyal customers,” Signet Jewelers CEO Gina Drosos said in a press release on its results.

There has been a growing concern in the retail sector that as pandemic restrictions lift, consumers will shift their discretionary spending away from goods back to travel and experiences. 

The rise of the Delta variant may be delaying that shift, Drosos said on the company’s earnings call Thursday morning.

The company’s research noted a growing concern about the Delta variant among younger, unvaccinated consumers, ages 18 to 49.

This group of customers feels more comfortable in malls or shopping centers than being on a plane, visiting a concert venue, or going to the spa, she said.

“We’re preparing to meet them wherever and however they want to shop with us across our connected commerce ecosystem, including online, curbside pickup, and same-day concierge delivery,” said Drosos.

“With travel and experiences taking a back seat, we’re advancing our flexible fulfillment options while also meeting customers’ desires to celebrate those closest to them with gifts of significance and lasting value.”

In North America, where Signet’s banners include Kay, Jared and Zales, second-quarter same-store sales nearly doubled year-over-year, up 98 percent, and were up 40 percent compared with before COVID.

Brick-and-mortar same-store sales in the region were strong, up 130 percent compared with last year and 29 percent compared with pre-pandemic levels. 

Online sales in the region were up 26 percent compared with last year and more than doubled, up 117 percent, when compared with before COVID.

In the U.K., same-store sales were up 95 percent compared with last year and 18 percent compared with pre-pandemic levels.

Brick-and-mortar U.K. sales surged 136 percent year-over-year, up 10 percent when compared with before COVID. E-commerce sales were up 10 percent year-over-year and up 82 percent compared with pre-pandemic levels.

Average transaction value slipped 5 percent while the number of transactions climbed 90 percent year-over-year.

Looking at sales by category, bridal climbed 70 percent year-over-year, while fashion jewelry sales were up 128 percent and watch sales climbed 116 percent.

Sales in the “others” category, which includes repairs, gifts, and other non-jewelry items, were up 158 percent year-over-year.

By banner, Kay Jewelers posted quarterly sales of $673.7 million, up 107 percent year-over-year while Zale’s quarterly sales were up 98 percent to $367.3 million.

Jared’s quarterly sales were up 85 percent to $311.9 million while Piercing Pagoda’s sales grew 134 percent to $138.7 million.

The kiosk-centric brand recently underwent a name change, now called Banter by Piercing Pagoda. As of Aug. 2, there were 200 Banter by Piercing Pagoda stores.

E-tailer James Allen posted quarterly sales of $108.8 million, up 69 percent year-over-year.

Looking at its store count, Signet expects to close more than 100 stores this fiscal year and open up to 100 stores, particularly “highly efficient” Piercing Pagoda locations.

So far this fiscal year, 33 stores closed and 37 opened.

Signet said it does not expect to see large-scale store closures related to COVID-19 again, but said it would close stores if the health and safety of its employees and customers were at risk.

For the fiscal year ahead, Signet upped its financial guidance, expecting revenue to reach $6.80 billion to $6.95 billion, compared with its prior guidance of $6.50 billion-$6.65 billion. 

Same-store sales are expected to grow 30-33 percent, up from its prior guidance of 24-27 percent.

Looking to the third quarter, revenue is expected to be between $1.26 billion and $1.31 billion with same-store sales in the range of down 3 percent to up 1 percent.

Signet’s updated guidance depends on a variety of factors, including the “magnitude and duration of COVID-19,” particularly the rise of the Delta variant, and the degree of the shift of consumer discretionary spending away from jewelry to more experience-based purchases.

 Related stories will be right here … 

The Latest

Two of the three suspects in burglary at Queens jeweler’s home
CrimeNov 03, 2025
Men Dressed as Construction Workers Burglarize Jeweler’s Home

The NYPD is looking for three men who stole a safe and jewelry valued at $3.2 million from the home of a jeweler in Jamaica Hills, Queens.

Matthew Rosenheim
MajorsNov 03, 2025
Matthew Rosenheim Takes Over as JA Board Chair

The trade organization also announced its executive committee and five new directors.

Muse’s Have a Heart x Diamonds Do Good Collection on Flaviana Matata
CollectionsNov 03, 2025
Muse’s ‘Have a Heart’ Collab Returns, Now With DDG

The “Have a Heart x Diamonds Do Good” collection is championed by model and humanitarian Flaviana Matata and will benefit her foundation.

20-Under-40-2025-LV.png
Brought to you by
Jewelers of America Aligns New Mission to Create Meaningful Impact for Members

From educational programs, advocacy, and recent MJSA affiliation, Jewelers of America drives progress that elevates businesses of all sizes.

Christies Kashmir sapphire ring
AuctionsNov 03, 2025
Kashmir Sapphire Ring Tops Christie's Online Auction

The ring, set with a nearly 17-carat Kashmir cabochon sapphire, sold for $1 million.

Weekly QuizOct 30, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Heavenly Vices Mother Father Spinner Necklace
TrendsOct 31, 2025
Piece of the Week: A Spinner Fit for ‘Frankenstein’

This “Mother Father” spinner necklace from Heavenly Vices Fine Jewelry draws inspiration from Victorian Era jewelry.

Interpol Stolen Works of Art Database, The Louvre Museum Graphic
CrimeOct 31, 2025
5 More Arrested in Louvre Heist, Jewelry Still Missing

The suspects were rounded up in Paris and its suburbs on Wednesday night, but none of the stolen jewels were recovered with them.

Supplier Spotlight -Recorded-Webinar.png
Brought to you by
Watch: Introducing GIA Jewelry Services

Supplier Spotlight Sponsored by GIA

My Next Question webinar graphic
Recorded WebinarsOct 31, 2025
Watch: How to Master Google Reviews for Your Business

Experts share top tips on how to encourage positive reviews and handle negative feedback.

GIA iD100® Technology
Supplier BulletinOct 30, 2025
Protect Your Customers and Your Business

Sponsored by the Gemological Institute of America

Seattle PD image of Menashe & Sons Jewelers following Aug. 14 smash-and-grab robbery
CrimeOct 30, 2025
29-Year-Old Man Charged in Multiple Seattle-Area Smash and Grabs

The suspect faces charges in the August robbery of Menashe & Sons Jewelers and is accused of committing smash and grabs at two pawn shops.

Alison Lou Lumière Fine Collection On-Model
Lab-GrownOct 30, 2025
Alison Lou’s New Collection Uses Lab-Grown Diamonds and Resin

The “Lumière Fine” collection was born from designer Alison Chemla’s interest in the transformative power of light.

Buddha Mama gold skull pave huggies
TrendsOct 30, 2025
Amanda’s Style File: A Haunted Halloween

Show off your spooky side with these 12 festive jewels.

Is This Love That I’m Feeling event imagery
Events & AwardsOct 30, 2025
Jewelers Mutual to Host Jewelry Panel at Frazier History Museum

The “Brilliant & Beyond” panel coincides with the “Love & Marriage” exhibition curated by Davis Jewelers in Louisville, Kentucky.

Stock image of person holding shopping bags
Events & AwardsOct 29, 2025
October Brings Little Change to Consumer Confidence

Consumers are feeling more optimistic about their present situation while the short-term future remains a little scary.

Couture show
Events & AwardsOct 29, 2025
Couture Partners With Time to Watches

The company, which organizes a watch show in Geneva every spring, will bring a selection of watch brands to the 2026 Couture show in Vegas.

The Modern Guide to Vintage Jewelry by Beth Bernstein
TrendsOct 29, 2025
Beth Bernstein Releases Vintage Jewelry Guide

“The Modern Guide to Vintage Jewellery” follows the evolution of jewelry design from the ‘30s to the ‘80s with buying and styling advice.

Collage of bug jewelry
EditorsOct 29, 2025
Why Creepy, Crawly Bugs Inspire Beautiful Jewelry

For her annual Halloween story, Senior Editor Lenore Fedow explores the symbolism behind spiders, beetles, and other eerie insects.

Gem Awards 2025 at Cipriani New York
Events & AwardsOct 28, 2025
Meet the 2026 Gem Award Nominees

Notable jewelry designers, members of the press, and retailers are up for an award at next year’s gala.

Graphic for Jewelers of America’s 2025 State of the Industry webinar
Recorded WebinarsOct 28, 2025
Watch: The State of the Jewelry Industry

Leaders from Jewelers of America and National Jeweler discuss the gold price, tariffs, and more in this one-hour webinar.

Eriness One of One Collection Rings and Necklace
CollectionsOct 28, 2025
Eriness Reflects on Life in ‘One of One’ Collection

After experiencing motherhood, growth, and loss, founder and designer Erin Sachse has created 10 irreplaceable jewels.

Napoleon’s diamond brooch and a pearl and diamond hair ornament
AuctionsOct 27, 2025
Napoleon Left This Brooch Behind, And Now It’s Up For Auction

It is part of Sotheby’s “Royal & Noble Jewels” sale along with an ornate hair ornament and an old mine-cut light pink diamond ring.

Marie Louise’s emerald necklace and earrings stolen in the heist at the Louvre Museum
CrimeOct 27, 2025
Arrests Made in Louvre Jewel Heist

One of the individuals was apprehended at the airport as he was trying to flee the country.

Holiday shoppers in Target
MajorsOct 27, 2025
Target to Cut 1,800 Corporate Jobs

The retailer, which has faced struggling sales in recent quarters, is looking to streamline its operations.

Hill Management Group
Events & AwardsOct 27, 2025
Hill Management Group Hired to Help Atlanta Jewelry Show

Hill Management Group will oversee, market, and produce next year’s spring show.

Bonhams New Bond Street London flagship
AuctionsOct 24, 2025
Bonhams Under New Ownership, Top Executives Replaced

London-based investment firm Pemberton Asset Management acquired the auction house for an undisclosed amount.

De Beers Diamond View Zoom machine with monitor
GradingOct 24, 2025
DMIA to Hold Diamond Testing Instrument Demo

The workshop will give attendees the chance to try out and ask questions about three different diamond verification instruments.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy