SourcingAug 19, 2025
Dubai’s Jemora Group Buys Diamond Miner LucapaThe investment company, founded by Dev Shetty, has acquired the struggling miner and its assets, including the Lulo mine in Angola.
MajorsFeb 08, 2018
2018 Retailer Hall of Fame Inductees Announced
Dror Zadok, Cathy Tivol and Pam Mortensen are the jewelers in this year’s class of inductees.
The 2018 inductees into National Jeweler’s Retailer Hall of Fame are, from left to right, Dror Zadok, Cathy Tivol and Pam Mortensen.
New York--National Jeweler’s Retailer Hall of Fame is back, and the 2018 inductees have been announced.
The publication first introduced the Retailer Hall of Fame in 1989 as a way to recognize jewelers who have made significant contributions to jewelry retailing and inspired their peers.
Each year between 1989 and 2012, National Jeweler inducted retailers in three categories based on their store’s size: single-store independent, multi-store independent and major corporations.
After a short hiatus, the Hall of Fame returned last year with a new set of winners.
For 2018, the inductees are as follows.
Single-store Independent: Dror Zadok of Zadok Jewelers in Houston
Multi-store Independent: Cathy Tivol of Tivol in Kansas City, Missouri
Majors: Pam Mortensen of J.C. Penney in Plano, Texas
Dror Zadok of is the president of Zadok Jewelers, a company he started with his wife more than four decades ago after a visit to the United States from Israel inspired them to start a new business here.
The sixth and seventh generation family-run business is located in The Galleria/Uptown area of Houston. Now encompassing more than 12,000 square feet—10 times its original size—their Houston showroom is among the largest in the country and serves customers across the world.
Zadok Jewelers is thought of as one of the city’s premier luxury jewelers.
Cathy Tivol serves as CEO of Tivol, a retail store started by her grandfather, Charles, more than a century ago and in which her father, Harold, also played a vital role in helping to build.
Under her leadership, Tivol has continued to flourish. She has helped the business grow to include two 6,000-square-foot locations in Kansas City, Missouri and Overland Park, Kansas by ensuring that both stores offer consistency, high quality product and customer service for her clients.
With her son Hunter Tivol McGrath joining the family company in 2011, there are now four generations of family involved.
Cathy Tivol also serves on the board of Jewelers of America.
Pam Mortensen is the senior vice president and general merchandise manager for J.C. Penney. She joined the company in 2009 to support its jewelry, watches and fashion accessories.
Mortensen has been integral in implementing popular customer concepts for the retailer like its “Modern Bride” and “Bijoux Bar” lines to provide a fashion and style destination appealing to consumers.
Prior to her position at J.C. Penney, Mortensen held senior roles at Walmart, including vice president and divisional
Editors' Picks
Sponsored by
merchandise manager of fine jewelry and watches and vice president and divisional merchandise manager for service merchandise.
Mortensen also serves on the board of Jewelers for Children.
Mortensen also serves on the board of Jewelers for Children.
More on Majors
The Latest
ColumnistsAug 19, 2025
Peter Smith: The Arrival Fallacy and Jewelry RetailSmith shares wisdom he gleaned from a podcast he was listening to one morning while being walked by his dog, a Malshi named Sophie.
CrimeAug 19, 2025
Customs Seizes 7,300 Pairs of Fake ‘Alhambra’ EarringsThe counterfeit Van Cleef & Arpels jewels would have been worth more than $30 million if genuine.
Brought to you by
Rallying Call for the Jewelry Industry on Tariffs and Other Key IssuesJewelers of America is leading the charge to protect the industry amidst rising economic threats.
WatchesAug 19, 2025
Casio America Names New Timepiece Division ManagerCasio executive and watch enthusiast Masaki Obu is the new general manager of its U.S. timepiece division.
Weekly QuizAug 15, 2025
This Week’s QuizTest your jewelry news knowledge by answering these questions.
CollectionsAug 18, 2025
John Hardy’s New ‘Dot’ Collection Is on PointOriginally introduced in 1992, the “Dot” collection is back with a capsule featuring five archival designs and three new creations.
Events & AwardsAug 18, 2025
IJO Announces 2025 Vendor of the YearAllison-Kaufman has received the honor for the fourth year in a row.
Brought to you by
Taking the Moment Head On: How Rio Grande Champions the Present & Future of Fine JewelryAs a leading global jewelry supplier, Rio Grande is rapidly expanding and developing new solutions to meet the needs of jewelers worldwide.
FinancialsAug 15, 2025
In Q2 Results, Pandora Talks Tariffs, Q4 Plans The company had a solid second quarter, with sales of non-charm jewelry outpacing sales of pieces in its core collections.
EditorsAug 15, 2025
Piece of the Week: Etho Maria’s Showgirl-Approved Ruby Drop Earrings Taylor Swift dons the vibrant pair in new promotional imagery for her upcoming album, “The Life of a Showgirl,” set to release in October.
WatchesAug 15, 2025
Audemars Piguet Acquires Majority Stake in ManufacturerIts investment in micromechanics expert Inhotec will preserve skills essential to the watchmaking industry as a whole, said the company.
MajorsAug 15, 2025
Rio Grande Names New Marketing DirectorNicolette Bianchi joins the wholesale provider with more than 15 years of cross-industry experience in marketing and product development.
CollectionsAug 14, 2025
In Midst of ‘Sardine Girl Summer,’ Pippa Small Looks to ‘Flounder Fall’Her new “Ocean” collection was inspired by Myanmar’s traditional articulated fish jewelry, with depictions of flounder, catfish, and more.
MajorsAug 14, 2025
Casio America Names New CEOLongtime Casio executive Yusuke Suzuki is the new president and CEO of Casio’s U.S. subsidiary.
SourcingAug 14, 2025
West Coast Orgs to Host Trading Event, Mixer in LAThe full-day sourcing and networking event, slated for Aug. 18, will be followed by the fifth annual Mega Mixer Summer Soirée.
TrendsAug 13, 2025
Cristiano Ronaldo Proposes With Gigantic Oval-Cut DiamondModel Georgina Rodríguez received a rock of an engagement ring, with her diamond estimated to be 35 carats, experts say.
SourcingAug 13, 2025
ICA Names 2025 Board of DirectorsThe board elected 9 new directors at its recent ICA Congress in Brazil.
TrendsAug 13, 2025
Colorado Jeweler, Whiskey Maker Collab on Ring GiveawayThree winners will receive a custom ring from Honest Hands Ring Co. inlaid with a piece of history from Denver-based distillery Stranahan’s.
SurveysAug 13, 2025
These Are The 25 Hottest Retailers, Says NRFJD Sports and Wawa were among the fastest-growing retail companies in the U.S. last year.
SourcingAug 13, 2025
Columbia Gem House Launches Winza Sapphires, RubiesThe new inventory, all untreated, features vibrant hues and unique bicolor combinations.
SourcingAug 12, 2025
Gemfields Sells Fabergé for $50MAcquired by a tech investor, the historic brand will continue to focus on jewelry, accessories, and timepieces.
Policies & IssuesAug 12, 2025
Higher Tariff on Chinese Imports Paused for 90 Days, Trump SaysPresident Donald Trump issued an executive order extending the pause on higher tariffs to November as negotiations with China continue.
CollectionsAug 12, 2025
Jacquie Aiche’s New Collection Harnesses the Energy of the ThunderbirdThe “Thunderbird Slab” collection features a thunderbird motif as a symbol of power, protection, and boundless possibility.
ColumnistsAug 12, 2025
Creative Connecting: How to Take a Better HeadshotColumnists Jen Cullen Williams and Duvall O’Steen share tips on how to elevate your professional image.
CrimeAug 11, 2025
Man Convicted of First-Degree Murder in Death of Colorado JewelerPeter Damian Arguello, a jeweler in the Denver suburb of Wheat Ridge, was found dead inside his store in November 2023.
IndependentsAug 11, 2025
Lisa Bridge to Depart Ben Bridge JewelerThe retailer, owned by Berkshire Hathaway, is becoming part of the Berkshire Hathaway Jewelry Group with Helzberg.
Events & AwardsAug 11, 2025
Bethenny Frankel to Give Keynote at CBG’s Experience ShowThe Continental Buying Group’s 2025 Tampa Experience Show is slated for Sept. 8-10.
