EditorsNov 07, 2025
Piece of the Week: An MVP’s Sapphire Tennis Necklace At the 2025 World Series, the Los Angeles Dodgers’ Yoshinobu Yamamoto sported a custom necklace made by California retailer Happy Jewelers.
MajorsFeb 08, 2018
2018 Retailer Hall of Fame Inductees Announced
Dror Zadok, Cathy Tivol and Pam Mortensen are the jewelers in this year’s class of inductees.
The 2018 inductees into National Jeweler’s Retailer Hall of Fame are, from left to right, Dror Zadok, Cathy Tivol and Pam Mortensen.
New York--National Jeweler’s Retailer Hall of Fame is back, and the 2018 inductees have been announced.
The publication first introduced the Retailer Hall of Fame in 1989 as a way to recognize jewelers who have made significant contributions to jewelry retailing and inspired their peers.
Each year between 1989 and 2012, National Jeweler inducted retailers in three categories based on their store’s size: single-store independent, multi-store independent and major corporations.
After a short hiatus, the Hall of Fame returned last year with a new set of winners.
For 2018, the inductees are as follows.
Single-store Independent: Dror Zadok of Zadok Jewelers in Houston
Multi-store Independent: Cathy Tivol of Tivol in Kansas City, Missouri
Majors: Pam Mortensen of J.C. Penney in Plano, Texas
Dror Zadok of is the president of Zadok Jewelers, a company he started with his wife more than four decades ago after a visit to the United States from Israel inspired them to start a new business here.
The sixth and seventh generation family-run business is located in The Galleria/Uptown area of Houston. Now encompassing more than 12,000 square feet—10 times its original size—their Houston showroom is among the largest in the country and serves customers across the world.
Zadok Jewelers is thought of as one of the city’s premier luxury jewelers.
Cathy Tivol serves as CEO of Tivol, a retail store started by her grandfather, Charles, more than a century ago and in which her father, Harold, also played a vital role in helping to build.
Under her leadership, Tivol has continued to flourish. She has helped the business grow to include two 6,000-square-foot locations in Kansas City, Missouri and Overland Park, Kansas by ensuring that both stores offer consistency, high quality product and customer service for her clients.
With her son Hunter Tivol McGrath joining the family company in 2011, there are now four generations of family involved.
Cathy Tivol also serves on the board of Jewelers of America.
Pam Mortensen is the senior vice president and general merchandise manager for J.C. Penney. She joined the company in 2009 to support its jewelry, watches and fashion accessories.
Mortensen has been integral in implementing popular customer concepts for the retailer like its “Modern Bride” and “Bijoux Bar” lines to provide a fashion and style destination appealing to consumers.
Prior to her position at J.C. Penney, Mortensen held senior roles at Walmart, including vice president and divisional
merchandise manager of fine jewelry and watches and vice president and divisional merchandise manager for service merchandise.
Mortensen also serves on the board of Jewelers for Children.
Mortensen also serves on the board of Jewelers for Children.
More on Majors
The Latest
IndependentsNov 07, 2025
Foundrae’s New Palm Beach Location Is a ‘Golden Solarium’The brand’s seventh location combines Foundrae’s symbolic vocabulary with motifs from Florida’s natural surroundings.
FinancialsNov 07, 2025
Watches of Switzerland’s H1 Sales Up 8%The retailer also shared an update on the impact of tariffs on watch customers.
Brought to you by
Roseco Releases New Full-Line CatalogRoseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.
SourcingNov 06, 2025
Pink Tourmaline Bracelet, Emerald Suite Take Top Spectrum Honors Pink and purple stones were popular in the AGTA’s design competition this year, as were cameos and ocean themes.
Weekly QuizNov 06, 2025
This Week’s QuizTest your jewelry news knowledge by answering these questions.
IndependentsNov 06, 2025
Greenwich St. Jewelers Hosts Raffle Supporting Food RescueAll proceeds from the G. St x Jewel Boxing raffle will go to City Harvest, which works to end hunger in New York City.
IndependentsNov 06, 2025
Cornell’s Jewelers Names New PresidentCourtney Cornell is part of the third generation to lead the Rochester, New York-based jeweler.
Brought to you by
Jewelers of America Aligns New Mission to Create Meaningful Impact for MembersFrom educational programs, advocacy, and recent MJSA affiliation, Jewelers of America drives progress that elevates businesses of all sizes.
SourcingNov 06, 2025
De Beers’ Production, Sales Increase in Q3 De Beers also announced more changes in its upper ranks ahead of parent company Anglo American’s pending sale of the company.
WatchesNov 05, 2025
Shinola President Steps Down Just as He Starts Former Signet CEO Mark Light will remain president of Shinola until a replacement for Ulrich Wohn is found.
AuctionsNov 05, 2025
Taylor Swift’s Engagement Ring Designer Makes Her Auction DebutKindred Lubeck of Artifex has three rings she designed with Anup Jogani in Sotheby’s upcoming Gem Drop sale.
FinancialsNov 05, 2025
Pandora Posts Modest Q3 Sales Growth Amid ‘Weak’ Consumer Sentiment The company focused on marketing in the third quarter and introduced two new charm collections, “Pandora Talisman” and “Pandora Minis.”
FinancialsNov 05, 2025
Brilliant Earth’s Q3 Sales Climb 10%The jewelry retailer raised its full-year guidance, with CFO Jeff Kuo describing the company as “very well positioned” for the holidays.
Policies & IssuesNov 04, 2025
Supreme Court to Hear Tariffs Case WednesdayAhead of the hearing, two industry organizations co-signed an amicus brief urging the court to declare Trump’s tariffs unlawful.
ColumnistsNov 04, 2025
Peter Smith: What Do Birds Have to Do With the Price of Gold? Smith cautions retailers against expending too much energy on things they can’t control, like the rising price of gold.
TrendsNov 04, 2025
Amanda’s Style File: Fall Colors for November BirthdaysCitrine and topaz are birthstones fit for fall as the leaves change color and the holiday season approaches.
IndependentsNov 04, 2025
Weston Jewelers Heads to Fort LauderdaleThe family-owned jeweler will open its fourth store in Florida in late 2027.
CrimeNov 03, 2025
Men Dressed as Construction Workers Burglarize Jeweler’s Home The NYPD is looking for three men who stole a safe and jewelry valued at $3.2 million from the home of a jeweler in Jamaica Hills, Queens.
CollectionsNov 03, 2025
Muse’s ‘Have a Heart’ Collab Returns, Now With DDGThe “Have a Heart x Diamonds Do Good” collection is championed by model and humanitarian Flaviana Matata and will benefit her foundation.
AuctionsNov 03, 2025
Kashmir Sapphire Ring Tops Christie's Online AuctionThe ring, set with a nearly 17-carat Kashmir cabochon sapphire, sold for $1 million.
TrendsOct 31, 2025
Piece of the Week: A Spinner Fit for ‘Frankenstein’This “Mother Father” spinner necklace from Heavenly Vices Fine Jewelry draws inspiration from Victorian Era jewelry.
CrimeOct 31, 2025
5 More Arrested in Louvre Heist, Jewelry Still Missing The suspects were rounded up in Paris and its suburbs on Wednesday night, but none of the stolen jewels were recovered with them.
Recorded WebinarsOct 31, 2025
Watch: How to Master Google Reviews for Your BusinessExperts share top tips on how to encourage positive reviews and handle negative feedback.
Supplier BulletinOct 30, 2025
Protect Your Customers and Your BusinessSponsored by the Gemological Institute of America
CrimeOct 30, 2025
29-Year-Old Man Charged in Multiple Seattle-Area Smash and Grabs The suspect faces charges in the August robbery of Menashe & Sons Jewelers and is accused of committing smash and grabs at two pawn shops.
Lab-GrownOct 30, 2025
Alison Lou’s New Collection Uses Lab-Grown Diamonds and ResinThe “Lumière Fine” collection was born from designer Alison Chemla’s interest in the transformative power of light.
TrendsOct 30, 2025
Amanda’s Style File: A Haunted HalloweenShow off your spooky side with these 12 festive jewels.
