Financials

Tiffany’s U.S. Sales Fall 45% in Q1

FinancialsJun 09, 2020

Tiffany’s U.S. Sales Fall 45% in Q1

The jeweler saw a steep decline in worldwide sales as the COVID-19 pandemic kept its stores shuttered.

20200609_Tiffany_Hong_Kong_Store.jpg
The redesigned Tiffany & Co. flagship store at Shanghai Hong Kong Plaza. The jeweler’s sales took a double-digit hit in the Asia-Pacific region, and in all regions, amid pandemic-related store closures. (Image courtesy of Tiffany & Co.)

New York—Tiffany & Co. posted a double-digit drop in worldwide sales as the luxury jeweler grapples with the closure of its stores amid the coronavirus pandemic.

Its fiscal year began Feb.1 and ended April 30, so the COVID-19 pandemic had an effect on the entire first quarter.

Worldwide net sales in the first quarter sank 45 percent to $556 million, compared with $1 billion a year ago. Same-store sales also plummeted 44 percent.

As of April 30, 70 percent of Tiffany’s stores worldwide remain closed, though reopenings are happening slowly.

CEO Alessandro Bogliolo described the first quarter as “very challenging,” in a press release, and said he expects the impact of COVID-19 to negatively affect the company’s full-year sales and earnings relative to 2019.

Though Tiffany did not provide guidance for the year ahead, Bogliolo said: “I am confident Tiffany’s best days remain in front of us because there is evidence that the strategic decisions we took to focus on our mainland China domestic business, global e-commerce, and new product innovation are paying off - even against the backdrop of a global pandemic.”

RELATED CONTENT: What Tiffany’s Acquisition Means for the Jewelry Industry

Tiffany’s online sales performed well, he said, noting sales were up 23 percent worldwide with the U.S. seeing a 14 percent increase. In May, online sales more than doubled those of last May with increases seen in every region.

Online sales now account for 15 percent of total sales, more than double the 6 percent posted in the last three fiscal years.

In the Americas, where the most Tiffany stores are located, net sales in the first quarter fell 45 percent to $225 million with same-store sales down 45 percent as nearly all stores in the region closed in mid-March and remained closed through the end of the quarter.

In the Asia-Pacific region, first-quarter net sales were down 46 percent to $174 million with same-store sales falling 45 percent, also due to store closures.

Stores in mainland China began to reopen in February with 85 percent of Tiffany’s locations partially or fully open by April 30.

Bogliolo said the jeweler’s performance in mainland China is a sign “that a robust recovery is underway.”

He noted that while retail sales in mainland China were down 85 percent in February and down 15 percent in March, they were up 30 percent by April, each as compared year-over-year.

By May, retail sales were up approximately 90 percent in spite of global sales being down 40 percent that month, compared with last May.

European sales fell 40 percent to $61 million in the first quarter with same-store sales down 42 percent.

Store closures were behind the decline in Europe as well, though stores began to slowly reopen around April with 15 percent of its locations partially or fully open by April 30.

In Japan, sales declined 40 percent in the quarter to $86 million with same-store sales down 41 percent, due to store closures combined with a drop in tourist traffic.

As of April 30, approximately 5 percent of its stores in the region were fully or partially open.

Sales from the “other” segment, which includes five Tiffany stores in the United Arab Emirates, sank 65 percent to $9 million due to the impact of the coronavirus and lower wholesale sales of diamonds.

By category, sales from Tiffany’s jewelry collections, which includes lines like “Paper Flowers,” fell 44 percent while engagement jewelry sales were down 49 percent.

The new Tiffany T1 collection is “off to a tremendous start,” said Bogliolo, noting its sales through May were in line with the company’s initial projections in spite of the store closures.

The company expects year one sales of the collection to eclipse year one sales of both the Tiffany HardWear and Paper Flowers collections combined.

It may even surpass sales of Tiffany T-color, said Bogliolo, which was launched last October and is often out-of-stock due to “overwhelming demand.”

Sales of jewelry from designers Elsa Peretti, Paloma Picasso and Tiffany & Co. Schlumberger fell 39 percent in the first quarter.

As of April 30, there were 324 Tiffany stores in operation worldwide, including 123 in the Americas, one fewer than in the fourth quarter. Two stores closed and two relocated.

Tiffany did not hold an earnings call or provide fiscal guidance due to its pending acquisition by LVMH.

The deal was said to be on thin ice due to the deteriorating situation in the U.S. market, but Bogliolo stated that Tiffany will continue on its “journey with LVMH by our side.”

The merger also received regulatory approval from Russia and Mexico as it looks to clear antitrust/competition barriers.

Tiffany has also amended its debt agreements to give itself “ample headroom” to remain in compliance with its financial agreements, said CFO Mark Erceg in a press release, though he noted the company is in compliance with all debt covenants as of April 30.

The company plans to “significantly” reduce costs and lower its capital expenditures by postponing select projects for the year, though it did not get into specifics, as a way to protect its earnings and preserve cash.

Lenore Fedowis the senior editor, news at National Jeweler, covering the retail beat and the business side of jewelry.

The Latest

Mike Alexander
MajorsAug 01, 2025
Jewelers Mutual Names Mike Alexander as President

The insurance company’s previous president and CEO, Scott Murphy, has split his role and will continue as CEO.

 Gemfields rough rubies
SourcingAug 01, 2025
Gemfields’ Auction Revenue Drops 50% in H1

The nearly six-month pause of operations at its Kagem emerald mine earlier this year impacted the miner’s first-half results.

Signet Jewelers logo
MajorsAug 01, 2025
Helzberg President Julie Yoakum Moves Over to Signet Jewelers

The addition of Yoakum, who will lead Kay and Peoples, was one of three executive appointments Signet announced Thursday.

rio-article photo-diamond.jpg
Brought to you by
Taking the Moment Head On: How Rio Grande Champions the Present & Future of Fine Jewelry

As a leading global jewelry supplier, Rio Grande is rapidly expanding and developing new solutions to meet the needs of jewelers worldwide.

Hernsdorf Tears of Aphrodite Necklace
CollectionsAug 01, 2025
Piece of the Week: Hernsdorf’s ‘Tears of Aphrodite’ Necklace

The necklace uses spinel drops to immortalize the moment Aphrodite’s tears mixed with her lover Adonis’ blood after he was fatally wounded.

Weekly QuizJul 31, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Stock image of a polished diamonds being held by tweezers
SourcingJul 31, 2025
De Beers Records $189M First-Half Loss

The diamond miner and marketer warned last week that it expected to be in the red after significantly cutting prices in Q2.

Lindsey Scoggins Studio convertible flower earrings
Events & AwardsJul 31, 2025
These Are the 2025 CASE Award Winners

Jewelers of America’s 35th annual design contest recognized creativity, artistry, style, and excellence.

an instructor and a student in a bench jewelry classroom
Brought to you by
Investing in the Next Generation of Bench Jewelers

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

Matthew Tratner, new president of Continental Buying Group
IndependentsJul 31, 2025
Matthew Tratner Takes Over as CBG President

Tratner succeeds Andie Weinman, who will begin stepping back from the buying group’s day-to-day operations.

Stock image of rough diamonds from the Kimberley mine
Policies & IssuesJul 30, 2025
Tariff on India Will Be 25%, Trump Says

The president made the announcement via Truth Social Wednesday, adding that India also will face a penalty for its dealings with Russia.

Zadok Rolex Austin
WatchesJul 30, 2025
Peek Inside Zadok Jewelers’ New Rolex Showroom in Austin

Its opening marks the completion of the retailer’s new 11,000-square-foot store in the Texas capital.

Crowd of people in a shopping mall
SurveysJul 30, 2025
Consumer Confidence Ticks Up in July

Respondents shared concerns about tariffs and commentary on the “Big Beautiful Bill.”

Making a Killing in Diamonds by Rob Bates
SourcingJul 30, 2025
Rob Bates to Release Latest Book in His ‘Diamond District Mystery’ Series

“Making a Killing in Diamonds” tells the story of Mimi Rosen, the disappearance of a scientist, and the murder of lab-grown diamond CEO.

Tacori bezel-set diamond bands
EditorsJul 29, 2025
Out & About: Visiting Tacori’s Design Studio in LA

Senior Editor Lenore Fedow learned a lot when she took a behind-the-scenes factory tour with the jewelry brand earlier this year.

Mighty Fierce Audacious Necklace, Sandy Rubin Aziza Necklace, Koulianos Designs Illuminations Shield Pendant
Events & AwardsJul 29, 2025
Melee The Show Welcomes 15 New Designers

The first-time exhibitors, set to debut at the New York City show, share a devotion to craftsmanship, storytelling, and material integrity.

Auctim emerald auction
SourcingJul 29, 2025
Auctim to Offer 7.3M+ Carats of Rough Emeralds

The online auction house’s September sale will feature rough Brazilian emeralds of various qualities.

AGS Board President for 2025-2026 Alexis Padis
MajorsJul 29, 2025
Alexis Padis Re-Elected AGS Board President

She’ll lead an executive committee consisting of President-Elect Bryan Moeller, Mitchell Clark, Bill Farmer, and Larry Rickert.

Stock image of shipping containers
Policies & IssuesJul 28, 2025
U.S.-EU Come to Agreement on Tariffs

Announced Sunday, the deal will set the tax on goods imported into the United States from the European Union at 15 percent.

Nanis Ipanema Collection Campaign
CollectionsJul 28, 2025
Nanis Brings a New Palette to ‘Ipanema’

A new edition of the Italian brand’s “Ipanema” collection has debuted with gemstones that evoke Brazil’s breathtaking views.

Kevin O’ Leary and George Mayer of The 1916 Company
MajorsJul 28, 2025
The 1916 Company Partners with ‘Shark Tank’ Star’s Watch Insurance Platform

The retailer will refer its customers to WonderCare, founded by venture capitalist and watch collector Kevin O’Leary.

Sissy’s new Little Rock store
IndependentsJul 28, 2025
Sissy’s Log Cabin to Open Flagship in Arkansas

The jeweler’s largest store yet is set to open in Little Rock next fall.

Jemma Wynne Forme Toggle Necklace
CollectionsJul 25, 2025
Piece of the Week: Jemma Wynne’s ‘Forme’ Necklace

Anne Hathaway was seen wearing the toggle necklace three times while filming scenes for “The Devil Wears Prada 2.”

September Hong Kong jewelry show
Events & AwardsJul 25, 2025
Pre-Registration Open for September Hong Kong Show

Jewellery & Gem World Hong Kong is scheduled for Sept. 15 to 21, and buyer pre-registration will be available until Sept. 7.

Mark and Candy Udell
Events & AwardsJul 24, 2025
2 Retailers to Receive 2026 Gem Award for Lifetime Achievement

Mark and Candy Udell of London Jewelers will receive the honor at the 24th annual Gem Awards next March.

De Beers marine mining vessel the SS Nujoma
SourcingJul 24, 2025
De Beers Sees Diamond Production Sink 36% in Q2

While struggles continue at the mining and trading end of the pipeline, consumer demand for diamond jewelry is holding steady.

Francesca Villa Fantasia Collection The Crab Pendant, The Mermaid Pendant, Keep Dancing Seahorse Pendant, Keep Dancing Ladybug Pendant, Secret Dreams Pendant, The Puffer Fish Takes Flight Pendant
CollectionsJul 24, 2025
Francesca Villa Adds Dimension to Her Intaglio Characters

The “Fantasia” jewelry collection turns the intaglio animals from her “Close Encounters” collection into 3D characters.

Breitling’s special Eagles Super Bowl watch on gold bracelet
WatchesJul 24, 2025
Breitling Drops Super Bowl Watch Honoring the Philadelphia Eagles

The special Classic Avi Chronograph 42 with an Eagles-green dial is limited to 59 pieces, a nod to the Super Bowl Philadelphia just won.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy