Financials

Tiffany’s U.S. Sales Fall 45% in Q1

FinancialsJun 09, 2020

Tiffany’s U.S. Sales Fall 45% in Q1

The jeweler saw a steep decline in worldwide sales as the COVID-19 pandemic kept its stores shuttered.

20200609_Tiffany_Hong_Kong_Store.jpg
The redesigned Tiffany & Co. flagship store at Shanghai Hong Kong Plaza. The jeweler’s sales took a double-digit hit in the Asia-Pacific region, and in all regions, amid pandemic-related store closures. (Image courtesy of Tiffany & Co.)

New York—Tiffany & Co. posted a double-digit drop in worldwide sales as the luxury jeweler grapples with the closure of its stores amid the coronavirus pandemic.

Its fiscal year began Feb.1 and ended April 30, so the COVID-19 pandemic had an effect on the entire first quarter.

Worldwide net sales in the first quarter sank 45 percent to $556 million, compared with $1 billion a year ago. Same-store sales also plummeted 44 percent.

As of April 30, 70 percent of Tiffany’s stores worldwide remain closed, though reopenings are happening slowly.

CEO Alessandro Bogliolo described the first quarter as “very challenging,” in a press release, and said he expects the impact of COVID-19 to negatively affect the company’s full-year sales and earnings relative to 2019.

Though Tiffany did not provide guidance for the year ahead, Bogliolo said: “I am confident Tiffany’s best days remain in front of us because there is evidence that the strategic decisions we took to focus on our mainland China domestic business, global e-commerce, and new product innovation are paying off - even against the backdrop of a global pandemic.”

RELATED CONTENT: What Tiffany’s Acquisition Means for the Jewelry Industry

Tiffany’s online sales performed well, he said, noting sales were up 23 percent worldwide with the U.S. seeing a 14 percent increase. In May, online sales more than doubled those of last May with increases seen in every region.

Online sales now account for 15 percent of total sales, more than double the 6 percent posted in the last three fiscal years.

In the Americas, where the most Tiffany stores are located, net sales in the first quarter fell 45 percent to $225 million with same-store sales down 45 percent as nearly all stores in the region closed in mid-March and remained closed through the end of the quarter.

In the Asia-Pacific region, first-quarter net sales were down 46 percent to $174 million with same-store sales falling 45 percent, also due to store closures.

Stores in mainland China began to reopen in February with 85 percent of Tiffany’s locations partially or fully open by April 30.

Bogliolo said the jeweler’s performance in mainland China is a sign “that a robust recovery is underway.”

He noted that while retail sales in mainland China were down 85 percent in February and down 15 percent in March, they were up 30 percent by April, each as compared year-over-year.

By May, retail sales were up approximately 90 percent in spite of global sales being down 40 percent that month, compared with last May.

European sales fell 40 percent to $61 million in the first quarter with same-store sales down 42 percent.

Store closures were behind the decline in Europe as well, though stores began to slowly reopen around April with 15 percent of its locations partially or fully open by April 30.

In Japan, sales declined 40 percent in the quarter to $86 million with same-store sales down 41 percent, due to store closures combined with a drop in tourist traffic.

As of April 30, approximately 5 percent of its stores in the region were fully or partially open.

Sales from the “other” segment, which includes five Tiffany stores in the United Arab Emirates, sank 65 percent to $9 million due to the impact of the coronavirus and lower wholesale sales of diamonds.

By category, sales from Tiffany’s jewelry collections, which includes lines like “Paper Flowers,” fell 44 percent while engagement jewelry sales were down 49 percent.

The new Tiffany T1 collection is “off to a tremendous start,” said Bogliolo, noting its sales through May were in line with the company’s initial projections in spite of the store closures.

The company expects year one sales of the collection to eclipse year one sales of both the Tiffany HardWear and Paper Flowers collections combined.

It may even surpass sales of Tiffany T-color, said Bogliolo, which was launched last October and is often out-of-stock due to “overwhelming demand.”

Sales of jewelry from designers Elsa Peretti, Paloma Picasso and Tiffany & Co. Schlumberger fell 39 percent in the first quarter.

As of April 30, there were 324 Tiffany stores in operation worldwide, including 123 in the Americas, one fewer than in the fourth quarter. Two stores closed and two relocated.

Tiffany did not hold an earnings call or provide fiscal guidance due to its pending acquisition by LVMH.

The deal was said to be on thin ice due to the deteriorating situation in the U.S. market, but Bogliolo stated that Tiffany will continue on its “journey with LVMH by our side.”

The merger also received regulatory approval from Russia and Mexico as it looks to clear antitrust/competition barriers.

Tiffany has also amended its debt agreements to give itself “ample headroom” to remain in compliance with its financial agreements, said CFO Mark Erceg in a press release, though he noted the company is in compliance with all debt covenants as of April 30.

The company plans to “significantly” reduce costs and lower its capital expenditures by postponing select projects for the year, though it did not get into specifics, as a way to protect its earnings and preserve cash.

Lenore Fedowis the senior editor, news at National Jeweler, covering the retail beat and the business side of jewelry.

The Latest

Shot of one of the pools at the Omni La Costa Resort & Spa in Carlsbad, California
EditorsSep 16, 2025
Out & About: 7 Great Quotes From Converge in Carlsbad

At Converge 2025, Editor-in-Chief Michelle Graff attended sessions on DEI, tariffs, security, and more. Here are her top takeaways.

Crime police cars
CrimeSep 16, 2025
2 Robbery Suspects Killed in California Pawn Shop Shootout

Six people were shot last week at an Oakland cash-for-gold shop as employees exchanged gunfire with individuals trying to rob the store.

Chopard Ice Cube Modular Necklace
CollectionsSep 16, 2025
Chopard Adds New Designs to Its ‘Ice Cube’ Capsule Collection

The jeweler has expanded its high jewelry offering, which launched last year, with new pieces featuring its cube motif that debuted in 1999.

reDollar-fine-jewelry-department.jpg
Brought to you by
reDollar.com Is Rolling Out the Next Level Jewelry, Diamond & Watch Consignment Program

With their unmatched services and low fees, reDollar.com is challenging some big names in the online consignment world.

Natural Diamond Council Retailer Accreditation Program seal
SourcingSep 16, 2025
Natural Diamond Council Launches Retailer Accreditation Program

Ben Bridge Jeweler and Lux Bond & Green were a part of the pilot program. 

Weekly QuizSep 12, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Kristen Bell, Angela Bassett, Lisa Manobal
EditorsSep 15, 2025
Skipping the Necklace, Embracing Snakes: The Best Jewelry From the 2025 Emmy Awards

Associate Editor Natalie Francisco shares eight of her favorite jewelry looks from the 77th annual Primetime Emmy Awards, held Sunday night.

Holiday presents in gift boxes
SurveysSep 15, 2025
Resilient Shoppers to Boost Holiday Retail Sales, Says Deloitte

It’s predicting a rise in retail sales this holiday season despite economic uncertainty and elevated inflation.

japac-btyb.png
Brought to you by
Rallying Call for the Jewelry Industry on Tariffs and Other Key Issues

Jewelers of America is leading the charge to protect the industry amidst rising economic threats.

Buffalo Emerald
SourcingSep 15, 2025
Gemfields Achieves $32M at High-Quality Emerald Auction

It included the sale of the 11,685-carat “Imboo” emerald that was recently discovered at Kagem.

8.33-carat emerald-cut no-oil Brazilian emerald, A. Kleiman & Co.
SourcingSep 15, 2025
AGTA Elects 8 Members to Board of Directors

The newly elected directors will officially take office in February 2026 and will be introduced at the organization’s membership meeting.

Rough montana sapphire
EditorsSep 12, 2025
Out & About: Mining Sapphires in Rock Creek, Montana

Associate Editor Lauren McLemore headed out West for a visit to Potentate Mining’s operation hosted by gemstone wholesaler Parlé Gems.

Arunashi Fordite and Rhodolite Earrings
TrendsSep 12, 2025
Piece of the Week: Arunashi’s Fordite and Rhodolite Earrings

Fordite is a man-made material created from the layers of dried enamel paint that dripped onto the floors of automotive factories.

Susan Jacques and Al Gilbertson
Events & AwardsSep 12, 2025
Al Gilbertson Wins 2025 Robert M. Shipley Award

Gilbertson has worked as a researcher, jeweler, lapidary artist, appraiser, and business owner throughout his decades in the industry.

Supreme Court stock image
Policies & IssuesSep 11, 2025
Supreme Court to Hear Tariffs Case in November

A decision likely won’t come until January 2026 at the earliest, and the tariffs remain in effect until then.

Tabayer’s Nordstrom Shop-in-Shop
MajorsSep 11, 2025
Tabayer Opens Nordstrom Shop-In-Shop

Located in the revamped jewelry hall at the retailer’s New York City flagship, this opening is Tabayer’s first shop-in-shop.

De Beers education app on mobile phone
SourcingSep 11, 2025
Need to Sell More Natural Diamonds? De Beers Has an App for That

The new, free app offers accessible educational content, like games and podcasts, for U.S. retailers.

Gold jewelry on a scale
MajorsSep 10, 2025
Stuller to Swap Gold Scrap for Full Credit to Account

As the gold price rises, the manufacturer is offering a 100 percent payout through Sept. 30 for gold clean scrap.

Jacob and Co Loewe headphones
SourcingSep 10, 2025
Tech Meets Style in the New Loewe x Jacob & Co. Headphones

Jacob & Co. partnered with the German technology company on two pairs of headphones, one set with diamonds and the other with sapphires.

Tiffany & Co Favrile Beetle Necklace in Frankenstein
TrendsSep 10, 2025
Tiffany & Co. Archival Jewels Bring Life to ‘Frankenstein’

Guillermo del Toro’s 2025 “Frankenstein” will feature 27 jewels and objects from the storied brand, including pieces from its archives.

24 Karat Club banquet
MajorsSep 10, 2025
24 Karat Club of New York’s Banquet to Return to Waldorf Astoria

The Waldorf Astoria New York’s grand reopening this past summer means a homecoming for the industry group’s annual event.

Anglo American’s Quellaveco copper mine in Peru
SourcingSep 09, 2025
Anglo American to Merge With Canadian Copper Miner

Anglo plans to merge with Teck Resources Ltd. to form Anglo Teck. The deal changes nothing about its plans to offload De Beers.

The Mellon Blue diamond
AuctionsSep 09, 2025
‘The Mellon Blue’ to Return to Auction, This Time at Christie’s

The 9.51-carat fancy vivid blue diamond, which set two world auction records at Sotheby’s in 2014, is estimated to fetch up to $30 million.

Dianne Batista Phillips Auctions
AuctionsSep 09, 2025
Phillips Names Dianne Batista Head of Jewels, New York

The industry veteran joins the auction house as it looks to solidify its footprint in the jewelry market.

Anastacia Lauren, Elle Jerge, Logan Nye
MajorsSep 09, 2025
MJSA Education Foundation Announces 2025 Scholarship Winners

The nonprofit awarded four students pursuing a professional career in jewelry making and design with $2,250 each.

Korman jewelry store Austin
IndependentsSep 08, 2025
Take a Look Inside the New Korman Store in Austin

The Texas-based jeweler has also undergone a brand refresh, debuting a new website and logo.

Logos for Manufacturing Jewelers & Suppliers of America and Jewelers of America
MajorsSep 08, 2025
MJSA Is Officially Now Under JA’s Umbrella

The two organizations have finalized and signed the affiliation agreement announced in May.

Sothebys JAR and Suzanne Belperron jewels
AuctionsSep 08, 2025
Sotheby’s To Auction ‘Exceptional’ Collection of JAR, Suzanne Belperron Jewels

The single-owner sale will headline Sotheby's inaugural jewelry auction at the Breuer building, its new global headquarters, this December.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy