The Plumb Club’s New Consumer Survey Shows What Motivates Jewelry Purchases
It gives insight into the importance of retailer websites and fine jewelry quality.

Executed in conjunction with trend forecaster Paola DeLuca, head of The Futurist, and survey firm Qualtrics, The Plumb Club Industry & Market Insights 2021 surveyed 1,000 men and women in 10 test markets across the United States.
Participants were aged 25 to 60, had attended at least some college, had combined household income of $75,000 or greater, and had either purchased jewelry in the past year or were intending to purchase jewelry within the next year.
Asked what influenced their jewelry purchases the most, 33 percent said retailer websites; 30 percent said family and friends; 14 percent said magazines, whether print or digital; 7 percent said influencers; and 7 percent said celebrities.
When it came to the reason for buying new jewelry, 48 percent of respondents cited occasions as their purchase reason, such as birthdays, anniversaries, and other holiday celebrations; 23 percent said no reason was needed; 12 percent said their purchase was for a personal reward like a promotion or weight loss; 8 percent said they were influenced by jewelry seen on celebrities; 8 percent by jewelry seen on friends; and 1 percent responded “Other.”
The Plumb Club noted the wide array of reasons for purchases without occasion pointed to the relevance of shoppers buying for themselves. According to the organization, when shoppers were asked about jewelry purchase motivations, self-purchase was the No. 1 response, accounting for 40 percent.
Quality (31 percent), design (23 percent), and uniqueness (17 percent) were the most important factors in a jewelry purchase. Price ranked behind those, cited by 16 percent of respondents.
For purchase location, 63 percent of survey-takers said they prefer to purchase in store, with 25 percent citing independent jewelry stores specifically. Twenty-eight percent said they prefer to purchase online.
The survey also asked respondents to rank the importance of jewelry being responsibly sourced, sustainable, and ethical on a scale from 1-10, with 10 being most important.
A total 20 percent said such factors were a 10 in importance, while 6.5 was the average ranking. Seventy-two percent said they would pay more for a piece that was sustainably sourced, and 26 percent said they would pay “a great deal more.”
The average dollar amount spent on a new jewelry purchase was $1,207.
Fifty-seven percent said financing availability would affect their purchase decision.
The Plumb Club said it will release additional survey information in the coming weeks. The survey was conducted in the first half of 2021.
The Latest

During its Q3 call, CEO Efraim Grinberg discussed the deal to lower tariffs on Swiss-made watches, watch market trends, and more.

Rosior’s high jewelry cocktail ring with orange sapphires and green diamonds is the perfect Thanksgiving accessory.

The “Embrace Your True Colors” campaign features jewels with a vibrant color palette and poetry by Grammy-nominated artist Aja Monet.

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

Luxury veteran Alejandro Cuellar has stepped into the role at the Italian fine jewelry brand.


The company gave awards to four students at the Namibia University of Science & Technology, including one who is a Grandview Klein employee.

She is remembered as an artist who loved her craft and was devoted to her faith, her friends, and her family.

Roseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.

It joins the company’s other manufacturing facilities globally, including in India, Botswana, and Namibia.

The polka dot pattern transcends time and has re-emerged as a trend in jewelry through round-shaped gemstones.

Vanessa Hickman, 49, allegedly sold a diamond bracelet that was mistakenly sent to her home.

GIA’s former president and CEO was presented with the Richard T. Liddicoat Award for Distinguished Achievement.

Social media experts spoke about protecting brand reputation through behaving mindfully online.

In 2026, the three will come together as “House of Brands,” with Gallet sold in Breitling stores and Universal Genève sold separately.

The second drop, which includes more Elphaba-inspired pieces from additional designers, will continue to benefit nonprofit Dreams of Hope.

Second-generation jeweler Sean Dunn has taken on the role.

Amber Pepper’s main focus will be on digital innovation and engaging younger consumers.

Called “Origin by De Beers Group,” the loose, polished diamonds are being sold in a total of 30 stores in the United States and Canada.

The lariat necklace features a 4.88-carat oval-cut Zambian emerald in 18-karat yellow gold.

A 43-carat sapphire brooch from the Vanderbilt collection was the top lot of the Geneva sale.

Rau is a fourth-generation art and antique dealer from M.S. Rau gallery whose first jewelry collection merges artifacts with modern design.

Former De Beers sustainability leader Purvi Shah will take over the role in February 2026.

La Joux-Perret is based in La Chaux-de-Fonds, Switzerland, and makes solar quartz as well as mechanical watch movements.

She previously taught at Gem-A and is the founder of The Gem Academy.

The British actress and her daughter modeled pieces from the brand’s new “Palette” capsule for its “Once Upon a Time” holiday campaign.

Plus, the tech giant shares the steps retailers should take if they believe they’re a victim of a review extortion scam.

Danny and Gaby Shaftel are now Shaftel Diamonds’ CEO and chief operating officer, respectively.
























