High-end fashion houses know how to emotionally connect with customers online. Retail jewelers should take note, Emmanuel Raheb writes.
What You Might Have Missed
Our two stories about the sudden passing of Cindy Edelstein were the most-read articles on National Jeweler last week.

New York--Here are the top five stories on NationalJeweler.com from Jan. 24 to 30, according to Google Analytics.
1. Cindy Edelstein, a ‘Rare Gem’ in the Industry, Dies
The longtime jewelry industry consultant, entrepreneur, author and editor died unexpectedly last Sunday. She was 51.
2. Saying Goodbye to Cindy
Editor-in-Chief Michelle Graff shared her thoughts, and others’ memories, of Cindy Edelstein in this post on the National Jeweler 10X Blog.
3. Gold, Platinum and Silver Price Predictions for ‘16
Among the prognostications: the price of platinum will remain lower than gold for the entire year, which is “unprecedented.”
4. Helzberg Gives Customer 48 Hours to Propose
As part of its “We Propose You Propose” Valentine’s Day promotion, Helzberg Diamonds told one man that he could have his engagement ring for free if he popped the question within 48 hours.
5. Live from Italy: Roberto Coin
Exhibiting in the city where he was born, Roberto Coin unveiled both new collections and additions to existing lines at the Vicenzaoro Winter show last week.
The Latest

Buying discipline at trade shows starts with clarity about your inventory levels, Smith writes.

The trade show’s education series returns, with sessions on retail trends, AI, watches, marketing, corporate responsibility, and more.

As gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.

The Curated Designer Project has expanded to highlight eight independent jewelry designers during CBG’s Las Vegas show.


Bring a cool tone to your summer jewelry with these white metal pieces.

The deal closed this week, which means Instore will produce the JA NY show slated to take place this fall.

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

The company’s jewelry sales were up in Q4 and the fiscal year, with Richemont raising prices in part because of the cost of gold.

The “Bauble” capsule collection of colorful one-of-a-kinds includes our Piece of the Week, the “Bauble” earrings, featuring rose zircon.

The updated catalog has a newly dedicated section for gift wrapping.

Everett covers colored stones’ surging popularity, the mellow return of the “Mellon Blue,” and his “The Devil Wears Prada” doppelgänger.

Fourth-generation CEO Lilly Mullen wants to emphasize experience, connection, and personalized service.

The new award, created in partnership with Henne Jewelers, honors the late designer’s legacy through supporting jewelry education.

The addition of the diamond-producing countries as nation affiliated members broadens the federation’s global representation, WFDB said.

The NYPD is warning elderly New Yorkers to keep their jewelry hidden when walking outside to avoid being a target.

Designer Viviana Langhoff has realized her dream of owning a space for her Chicago jewelry store that looks and feels like her brand.

The sessions will run from Friday, May 29, to Sunday, May 31, with one being a live taping of an episode of Couture’s podcast.

Former Stephanie Gottlieb Fine Jewelry executive Morgan P. Richardson is joining the lab-grown diamond jewelry brand.

The $400 pocket watch is a blend of Audemars Piguet’s iconic eight-sided Royal Oak and Swatch’s unserious Pop watches from the ‘80s.

With gold prices on the rise, the “Modern Electrum” collection uses an alternative, non-tarnishing metal alloy composed of gold and silver.

Fruchtman Marketing has new owners, Erin Moyer-Carballea and Manuel Carballea, and will relocate to Miami.

In a column for the 2026 State of the Majors issue, Smith lists 10 time-tested principles about sales that still ring true.

In a column for the 2026 State of the Majors issue, Golan spells out how the growing economic divide in the U.S. is reshaping the market.

The “Limitless Expansion of Joy and Hope” collection evokes summer through colored gemstones and motifs of butterflies and florals.

The jewel, circa 1890, is from the late Victorian era and was owned by descendants of the last high king of Ireland.

This is what the nine recipients plan to do with the funds.

























