JA Partners with eBay on New Member Benefit
Members will now have access to “eBay Concierge,” a white-glove dedicated customer service team.

Members will now have access to “eBay Concierge,” a service that connects JA members to a dedicated customer service team, allowing for minimal wait times.
The white-glove service designed to help sellers is currently only available to select eBay users.
The service provides support for resolving issues with a buyer, analyzing sales data, and more.
Users of the service will have 48 hours to respond to any changes eBay needs made to a listing, so that listings won’t be removed.
“We are thrilled to give our Jewelers of America members access to eBay Concierge,” said Jewelers of America Membership Director Regina Ciarleglio.
“Not only does eBay provide jewelers an additional trusted and accessible selling platform for luxury goods, but it also provides a competitive advantage in today’s digital environment by providing access to eBay’s more than 132 million buyers worldwide.”
eBay has previously collaborated with the Gemological Institute of America (GIA) to expand its authenticity service to its fine jewelry offerings.
The authentication service was introduced in 2020, rolling out to watches, sneakers, handbags, and trading cards, then fine jewelry in 2022.
With the help of GIA experts and gemologists, eBay will authenticate new and pre-owned fine jewelry sold for $500 and above.
GIA professionals verify the fine jewelry, authenticating the metal type, purity, and gemstone quality.
For more information about Jewelers of America and eBay, visit the JA website.
The Latest

Anne Hathaway was seen wearing the toggle necklace three times while filming scenes for “The Devil Wears Prada 2.”

Jewellery & Gem World Hong Kong is scheduled for Sept. 15 to 21, and buyer pre-registration will be available until Sept. 7.

Renovations at Tiffany & Co. stores ate into profits in the company’s watch and jewelry division.

As a leading global jewelry supplier, Rio Grande is rapidly expanding and developing new solutions to meet the needs of jewelers worldwide.

Mark and Candy Udell of London Jewelers will receive the honor at the 24th annual Gem Awards next March.


While struggles continue at the mining and trading end of the pipeline, consumer demand for diamond jewelry is holding steady.

The “Fantasia” jewelry collection turns the intaglio animals from her “Close Encounters” collection into 3D characters.

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

The special Classic Avi Chronograph 42 with an Eagles-green dial is limited to 59 pieces, a nod to the Super Bowl Philadelphia just won.

JSA has received reports of mobs swarming jewelry stores, driving cars into the storefront or smashing through the windows.

The “Kashmir” collection features centuries-old craft techniques made in collaboration with the region’s master papier-mâché artisans.

Creative Director Erica Bianchini shared why the jeweler is looking to expand into the U.S. and how it’s putting Canadian craftsmanship on the map.

Two Los Angeles Fire Department stations plan to use the donations to upgrade their equipment and tools.

Next week, the auction house will kick off a selling exhibition of jewelry by British artist Hannah Martin and Coldplay’s Guy Berryman.

“Stolen: Heist of the Century” is based on “Flawless,” the book about the middle-of-the-night theft, and will debut on Netflix in August.

Emmanuel Raheb shares the top five gifting moments outside of major holidays that jewelers should build marketing campaigns around.

The wholesale trade show’s Luxury Lifestyle section will showcase established and emerging jewelry designers.

The mid-year conference for jewelry and watch appraisers is slated for Aug. 9 to 10 on Zoom.

Graduated stones make for elevated tennis-style pieces and dramatic statement necklaces.

Nominations in the categories of Jewelry Design, Media Excellence, and Retail Innovation will be accepted through July 30.

The charm necklace features six nautical charms of shells and coral that founder Christina Puchi collected on Florida’s beaches.

The organization elected its youngest vice president as it looks to draw in fresh talent.

Campbell joins the company as vice president of business development while Liebler is the new vice president of operations.

The medals feature a split-texture design highlighting the Games’ first time being hosted by two cities and the athletes’ journeys.

Sponsored by The INSTORE Jewelry Show 2025

Globally, travel and transportation brands reigned, while in the U.S., alcoholic beverage companies and a lingerie brand took the top spots.

The Brooklyn-based jewelry designer is remembered as a true artist and a rare talent.