JA Partners with eBay on New Member Benefit
Members will now have access to “eBay Concierge,” a white-glove dedicated customer service team.

Members will now have access to “eBay Concierge,” a service that connects JA members to a dedicated customer service team, allowing for minimal wait times.
The white-glove service designed to help sellers is currently only available to select eBay users.
The service provides support for resolving issues with a buyer, analyzing sales data, and more.
Users of the service will have 48 hours to respond to any changes eBay needs made to a listing, so that listings won’t be removed.
“We are thrilled to give our Jewelers of America members access to eBay Concierge,” said Jewelers of America Membership Director Regina Ciarleglio.
“Not only does eBay provide jewelers an additional trusted and accessible selling platform for luxury goods, but it also provides a competitive advantage in today’s digital environment by providing access to eBay’s more than 132 million buyers worldwide.”
eBay has previously collaborated with the Gemological Institute of America (GIA) to expand its authenticity service to its fine jewelry offerings.
The authentication service was introduced in 2020, rolling out to watches, sneakers, handbags, and trading cards, then fine jewelry in 2022.
With the help of GIA experts and gemologists, eBay will authenticate new and pre-owned fine jewelry sold for $500 and above.
GIA professionals verify the fine jewelry, authenticating the metal type, purity, and gemstone quality.
For more information about Jewelers of America and eBay, visit the JA website.
The Latest

The supplier organization recently joined JA and JVC to have more input on political issues affecting the jewelry industry.

Blue Nile, a Signet Jewelers-owned brand, is now Royal Asscher’s exclusive licensed retailer in North America.

“Royal Oak” pays homage to the brand’s most popular watch model using 18-karat gold as well as diamonds, emeralds, and sapphires.

Experience gemstones with greater precision and comfort than ever before.

Participants now have until Oct. 14 to complete their submissions.


The alleged thieves used crow bars and sledgehammers to smash into jewelry stores across the state.

Ahead of the holidays, Smith urges jewelers to take a hard look at who’s buying jewelry, what they’re purchasing, and who’s stopped buying.

Submit your pieces for a chance to win in this year's competition.

In the new consumer-facing campaign, four fashion and lifestyle creators share the stories behind their natural diamond pieces.

The 2026 edition will feature presentations on alternative materials and design trends, as well as pop-up activations on the show floor.

It is the last fully operational diamond mine in Canada following the recent closures of Ekati and Diavik.

These jewels stood out at Bonhams’ sale of the cat-loving tech entrepreneur’s collection of objects depicting the feline form.

The fine jewelry brand has expanded the collection that debuted at Couture with four new designs based on its most popular styles.

The AGTA president was elected for a two-year term on the board of directors.

The partnership, a pledge to protect Africa’s Okavango River Basin, has been extended for an additional five years.

The new facility, its first outside of Thailand, will boost its manufacturing capacity by 50 percent.

The special-edition “Dream” pendant, our Piece of the Week, was created to mark Hearts On Fire’s 30-year milestone with 30 diamonds.

Dubai Jewelers in Springfield, Virginia, was once again the target of an armed robbery.

YouGov’s 2026 U.S. Most Recommended Brands report’s out, and a fast-fashion giant is sitting at No. 1 while Rolex is just shy of the top 5.

Proceeds from its jewelry raffle will benefit an organization working in India to combat silicosis, a lung disease affecting stone cutters.

The rings, crafted by Jason of Beverly Hills, celebrate the hockey team’s Stanley Cup win with design elements that honor its traditions.

This roundup of birthstone jewelry for October features vibrant tourmalines and opals with personality.

President Duma Boko spoke at back-to-back events in the city last week, touting Botswana’s stability and the diamond “bounceback.”

The catalog showcases 112 new, one-of-a-kind pieces amid highlights from the jeweler’s historic archive.

Its Montepuez Ruby Mining operation in Mozambique, which is not yielding enough high-quality rubies, has taken a $125 million hit.

Those surveyed were worried about the present and the future, with write-in responses mentioning high oil and gas prices.

The event will take place on the evening of Oct. 26 in New York City.

























