Holiday Shoppers Broke a Record This Weekend, Says NRF
From Thanksgiving through Cyber Monday, 200.4 million consumers shopped online and in stores.
From Thanksgiving through Cyber Monday, 200.4 million consumers went shopping, exceeding the organization’s expectation of 182 million and surpassing last year’s 196.7 million shoppers.
“We had a very big weekend,” said NRF CEO Matthew Shay on a media call Tuesday morning, adding that NRF “continues to expect a healthy, strong holiday season.”
NRF, in partnership with Prosper Insights & Analytics, surveyed 3,498 adult consumers from Nov. 22-26 about their holiday weekend spending.
Here are five key takeaways from the annual survey.
Black Friday reigns supreme.
Black Friday is still the king of shopping days with 76.2 million shoppers heading to brick-and-mortar stores, up from 72.9 million in 2022.
Fewer shoppers were in stores on Saturday, down to 59 million from 63.4 million last year.
Similar to last year, 78 percent of Saturday shoppers shopped specifically for Small Business Saturday.
Online shopping gained even more popularity.
Throughout the five-day period, online shopping was the most popular option, chosen by 134.2 million shoppers, up from 130.2 million last year.
Fewer people opted for in-store shopping this year, down to 121.4 million from 122.7 million in 2022.
Black Friday was the most popular day for online shopping, as it has been since 2019, said NRF.
Around 90.6 million consumers shopped online on Black Friday, up from 87.2 million in 2022.
Cyber Monday, the day known for its online deals, saw 73 million online shoppers, down from 77 million last year.
Fewer people shopped on their mobile devices, down to 40.5 million from the record of 45.7 million in 2022, though still above the pre-pandemic level.
About 44 million consumers used their home desktop or laptop to shop online on Cyber Monday, in line with last year’s figures.
The top destinations for holiday shoppers were online (44 percent) followed by grocery stores and supermarkets (42 percent), department stores (40 percent), clothing and accessories stores (36 percent) and electronics stores (29 percent).
Shoppers spent less on average this year.
Shoppers spent an average of $321.41 on holiday-related purchases this weekend, down from $325.44 last year. Of this spending, 70 percent went to gifts.
NRF does not adjust its calculations for inflation.
Through the weekend, 95 percent of shoppers made holiday-related purchases, down from 97 percent last year, but in line with historical levels, said NRF.
NRF said it does not include purchases made over the long weekend that are not holiday related, like home goods.
The organization expects overall holiday spending to reach record levels in 2023, with year-over-year growth of 3 to 4 percent, pushing the sales total to $957.3 billion to $966.6 billion.
While that’s a slower growth rate than it’s seen in recent years, it is consistent with the average annual holiday increase of 3.6 percent seen each year from 2010 to 2019, said NRF CEO Shay during the holiday forecast call earlier this month, adding that trillions of dollars in stimulus sparked “unprecedented” rates of retail spending from 2020 to 2022.
The numbers are still good “on a historic basis,” he said on Tuesday’s call, adding “there’s a difference between moderation and bleak.”
Consumers have been “more intentional and deliberate” with purchases in recent quarters, said Shay.
Clothing and accessories were the most popular gifts.
As for what people were buying, clothing and accessories were in the top spot at 49 percent.
Toys came in second (31 percent), followed by gift cards (25 percent), books, video games and other media (23 percent), and personal care or beauty items (23 percent).
This year was the first time personal care or beauty items made the top five list.
Holiday sales were persuasive.
More than half (55 percent) of holiday weekend shoppers said their purchases were driven by sales and promotions, up from 52 percent last year.
Thirty-one percent said a limited-time sale or promotion “convinced them to make a purchase they were hesitant about,” up from 29 percent in 2022.
Retailers have been responding to the demand for earlier holiday shopping with sales and promotions this season, said NRF.
More than half (55 percent) said they took advantage of these early sales, with 35 percent shopping the week before Thanksgiving (Nov. 16-22).
As of Thanksgiving weekend, most consumers (85 percent) had started holiday shopping.
Nearly half of consumers (48 percent) said they were halfway done with their shopping, leaving opportunity for retailers in the weeks ahead.
NRF defines the holiday season as Nov. 1 through Dec. 31 and has forecast that holiday spending is expected to reach record levels, growing between 3 percent and 4 percent, totaling $957.3 billion to $966.6 billion.
The Latest
Starboard Luxury is bringing the Italian brand aboard The Ritz-Carlton Yacht Collection’s newest yacht.
The pendant, circa the late 1700s, likely was commissioned to remember a loved one who died young.
It features the brand’s products in the precious color, semi-precious color, pearl, diamond, gold, and sterling silver categories.
From protecting customer data to safeguarding inventory records, it's crucial to learn how to tackle cybersecurity challenges.
For her annual Halloween story, Associate Editor Lenore Fedow pairs fine jewelry with classic and contemporary Halloween costumes.
Sales fell 15 percent for the luxury conglomerate in the third quarter, led by a 26 percent drop in sales for flagship brand Gucci.
The education offerings include a diamond cutting demonstration, a session with JVC President Sara Yood, and a seminar on AI.
This fall, sharpen your skills in jewelry grading, quality control and diamond assessment.
The book features new styles and revived favorites.
Aimed at a generation that emphasizes self-care and mental health, “Worth the Wait” breaks new ground in the world of diamond advertising.
Editor Lauren McLemore immersed herself in New York Bridal Fashion Week to better understand the role fine jewelry plays on the big day.
The jeweler shared her change of heart on lab-grown diamonds and why she keeps them separate from natural diamonds in her business ventures.
The New York-based brand is expanding outside of the U.S., with a pop-up shop in London and plans to distribute internationally.
They’re available through a retailer that sells luxury products inspired by the lifestyle of Batman’s billionaire civilian persona.
The watchmaker is selling 1,000 “Waterbury” watches for $1 each in celebration of its 170th anniversary.
Launched by De Beers in 2018, the program aims to develop a responsible sourcing model for the artisanal/small-scale diamond mining sector.
The new “Ouche” collection brings sculptural designs to the brand, while the expanded “Daystar” collection brings a rainbow of colors.
The auction house said the gemstone could fetch up to $5.5 million at next month’s sale.
From prioritizing the customer experience to optimizing inventory, columnist Emmanuel Raheb shares the keys to a successful holiday season.
Journalist Priya Raj plans to use the scholarship funds to further her media qualifications and amplify marginalized communities.
It marks the first championship win in the team’s 28-year history.
The Arkansas-based jeweler’s first store in the state’s northwest region is set to open next year.
It will start with rough diamonds that are larger than 1.25 carats and later expand to rough diamonds that are above 1 carat.
The capsule collection is inspired by friendship and connection, with a nod to ‘80s fashion.
The New York socialite’s elegant, transformable piece from the 1960s is headed to auction later this month.
Texas jeweler Susan Eisen and NAJA’s Gail Brett Levine discuss how lab-grown diamonds have altered the landscape for jewelry appraisers.
On the verge of retirement, Kennedy recounts the most stressful stretch of his time at JSA and reveals what he’ll miss about the industry.