Here’s What NRF Is Forecasting for the Holiday Season
Sales will increase compared with last year, though the rate of growth is expected to slow.

Holiday spending is expected to reach record levels in 2023, with year-over-year growth of 3 to 4 percent pushing the sales total to $957.3 billion to $966.6 billion, the organization announced during its annual holiday sales forecast media call.
The year-over-year growth rate is expected to be lower than in recent years, with 2022 holiday sales up 5 percent, 2021 sales up 13 percent, and 2020 sales up 9 percent.
However, the 2023 spending forecast is consistent with the average annual holiday increase of 3.6 percent from 2010 to 2019, said NRF, adding that trillions of dollars in stimulus sparked “unprecedented” rates of retail spending from 2020 to 2022.
NRF defines the holiday season as Nov. 1 through Dec. 31, and focuses on core retail, excluding automobile dealers, gasoline stations, and restaurants.
NRF CEO Matthew Shay opened the holiday sales call on a positive note.
“In spite of the uncertainty of the economy and the challenges households are facing, we’ve seen strength and resilience across the consumer sector,” he said.
Consumers are grappling with inflation, rising interest rates, and higher gas prices, yet they’ve continued to spend.
“Consumer spending, which makes up approximately 70 percent of our economic activity, has kept the economic expansion on a steady and solid path forward,” said Shay.
NRF Chief Economist Jack Kleinhenz noted the rise in spending on services.
“For all that the consumer has kept the economy afloat, the composition of spending from goods to services will also define holiday sales trends,” he said in a press release.
“Service spending growth is strong and is growing faster than goods spending. The amount of spending on services is back in line with pre-pandemic trends.”
As for where consumers will shop, online will remain a popular option. Online and other non-store sales, which are included in the total, are expected to increase between 7 and 9 percent to $273.7 billion to $278.8 billion, up from $255.8 billion last year.
To meet the holiday demand, retailers are expected to hire between 345,000 and 450,000 seasonal workers, in line with 391,000 seasonal hires in 2022.
As holiday shopping begins earlier, a trend in recent years, some of this hiring may have been pulled into October, noted NRF.
A recent NRF holiday survey found that 43 percent of holiday shoppers planned to make purchases before November.
“We see this every year in the work we do looking at consumer behavior. There are consumer attitudes and then there are consumer actions, and inflation impacts their attitudes.”— Matthew Shay, National Retail Federation
During the call, Shay and Kleinhenz also shed light on why consumer spending is up despite the fact that consumer confidence is down.
“This disconnect has been going on all year where consumer confidence and sentiment have been at very low levels that don’t seem consistent with what consumers are doing,” said Kleinhenz.
Though consumers are still positive about their household finances and job security, he said, inflation is taking its toll on their outlooks.
“We were in a period of time for almost 10 years where there was zero inflation. I think there are many households, probably young households, that have no recollection of what it was like.”
He also added that people’s political views can inform how they view the economy’s performance.
If, for example, the party you identify with is in power, you may view the economy more favorably, while those in the opposing party may take a more negative view.
Shay echoed Kleinhenz’s take on the impact of inflation.
“We see this every year in the work we do looking at consumer behavior. There are consumer attitudes and then there are consumer actions, and inflation impacts their attitudes.”
He said consumers still will go out and spend money if they have jobs and receive pay increases.
“As long as the job market is as strong as it is, the actions are going to continue to power the economy,” said Shay.
Though some headwinds retailers and shoppers alike can foresee, there may be some “unpredictable impacts” from winter weather on the way.
“This year, holiday retail spending may experience residual effects from El Niño, depending on the strength and persistence of the weather phenomena,” NRF noted.
NRF will conduct a separate survey about the holiday weekend forecast that will include Black Friday sales predictions.
The Latest

From lions and hippos to snails and fish, Senior Editor Lenore Fedow wrangles her picks for cutest jewelry critters in Las Vegas.

The big stone will be fashioned into a 20.26-carat diamond in celebration of the retailer’s 100th anniversary this year.

Marie-Laure Cérède will join Chanel as the new director of its jewelry creation studio, starting in October.

As gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.

At the JCK show, the lab-grown diamond brand teamed up with Jewelers for Children to support Make-A-Wish India.


Ilana McCabe is Signet’s vice president of public relations and brand communications.

It was a banner day for blue gemstones, with another blue diamond topping $8 million and a 41-carat sapphire going for $2.3 million.

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

The approval means the retailer is on track to exit bankruptcy proceedings this summer.

The men are believed to be part of the group of several masked suspects that robbed Marc Robinson Jewelers in April.

The bridal-focused brand is also launching its Custom Atelier this summer, a digital custom design tool for its authorized retailers.

The De Beers Group CEO also discussed tariffs, Desert Diamonds, and the pending sale of De Beers in an interview with Michelle Graff.

The industry veteran is bringing his 56-year run in the fine jewelry sector to an end.

The panel discussion will feature LGBTQ+ leaders across the jewelry, luxury, and creative industries.

Inspired by a locket that got run over, the “Smash” capsule collection reimagines the shape of Lichtenberg’s signature style.

The company has promoted Katherine Whitacre to the role.

The jewelry manufacturer has added Taylor Swift-esque diamond shapes, and more silver, gold vermeil, and gold-plated jewelry.

Morrison has been marketing diamonds on and off since the early 2000s and said she is leaving to “pursue new projects.”

Those born in June can celebrate with pearl, alexandrite, and moonstone jewelry.

The platform allows retailers to guide clients through a customizable engagement ring buying experience in a branded interface.

Jim Springer, owner of Dunkelberger’s Fine Jewelry, is heading into retirement.

The “Tunnel” charm, our Piece of the Week, celebrates Pride Month with its design inspired by hope and the light at the end of the tunnel.

The jewelry industry is reassessing its positioning as Gen Z reshapes the retail landscape and lab grown continues to gain market share.

Up for auction at Sotheby’s, the collection of Tempelsman’s personal effects includes a Cartier Tank watch Jackie O. gifted him.

The Miami-based fine jewelry brand will host its first summer residency in the Colorado mountain town from June 5 to Aug. 23.

The organization also announced its international board of directors for the 2026-2027 term.

Saks Global confirmed the closure this week, spelling the end for a store that’s been part of downtown Dallas for more than 100 years.
























