TechnologyMar 19, 2013
Amazon, Sam’s Club top retail customer ratingsSam’s Club and Amazon remain the top companies for customer experience, according to research recently released by the Temkin Group.
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5176 results for “Michelle Graff”
EditorsMar 13, 2013
Undisclosed and still unpunishedThe lawsuit filed by one-time Gemesis CEO Stephen Lux against his former company in U.S. Circuit Court in Florida is ongoing, with the latest filing in the case coming earlier this month.
EditorsJan 29, 2013
Are you ready for some ads?For me, the current NFL season drew to a pitiful close on Dec. 23, when Pittsburgh Steelers quarterback Ben Roethlisberger threw the interception that ultimately ended the Steelers season.
EditorsJan 14, 2013
Making sense of Christmas just pastThe results are in and frankly I have no idea who, if anyone, has won.
EditorsJan 10, 2013
De Beers executives in America For the first time in 70 years, De Beers’ executives entered the United States this week to conduct business, something they had been unable to do for the past seven decades due to anti-trust issues.
EditorsJan 04, 2013
The droids they’re looking for What do you create for a man who proposed to his girlfriend with an R2-D2 engagement ring around Halloween while dressed as Charlie Brown from the Peanuts? The answer is simple: a C-3PO wedding band.
EditorsDec 27, 2012
What you liked this yearIt’s always interesting to compare the list of what we deemed to be the “biggest” news stories of the year to the hard numbers--the stories that were the most read on NationalJeweler.com.
EditorsDec 17, 2012
Leaving a mark Much to the delight of retailers, De Beers is back on the airwaves this holiday season with this nationwide commercial that seems to be one of the favored spots among the jewelry set.
EditorsDec 05, 2012
Is Zimbabwe poised for bigger role in the KP?As a journalist with experience in both the consumer and trade press, it’s always interesting to me what gets reported, and what doesn’t make the cut, following the industry’s more widely followed events, such as the recently concluded Kimberley Process plenary in Washington, D.C.
EditorsNov 29, 2012
Whose failure is it anyway? In these modern, social-media crazed times, the word “fail” has taken on a new life.
EditorsNov 09, 2012
The storms have passed Thursday (Nov. 8) was the first day back in the office for most of the National Jeweler team following Superstorm Sandy, and we are doing our best to try to get back into the groove.
EditorsOct 31, 2012
Victoria’s not-so-secret 2012 FantasyEvery year, lingerie lord Victoria’s Secret unveils a multi-million dollar bra set with an astounding number of diamonds and colored gemstones that one lucky model gets to wear down the runway at the brand’s annual fashion show.
EditorsOct 28, 2012
The power of off-priceDuring the summer, I wrote a story about the re-launch of the Bailey Banks & Biddle chain. One of main points imparted on me during the interview by Paul Leonard, part of the team of executives who attempted to re-boot the brand, was the chain’s focus on expanding into outlets.
EditorsOct 23, 2012
Getting it doneAs has already been widely reported, the newly introduced Diamond Source Warranty Protocol (which I assume eventually we’ll call the DSWP) wasn’t exactly met with widespread applause at the recent World Diamond Congress held in Mumbai.
EditorsOct 16, 2012
The astounding ‘Archduke’ diamondAs I’ve noted in this blog before, getting the chance to view some of the world’s most spectacular gemstones in person at Christie’s is and always has been one of my favorite aspects of this job.
EditorsOct 04, 2012
What’s in a name (change)?Earlier this week, news broke of a renaming and corporate identity consolidation underway at De Beers, a company in the midst of a major transition as the Oppenheimer family exits the diamond business and Anglo American ups its stake. The...
EditorsSep 20, 2012
Leaping beauties from LondonI don’t usually have the opportunity to blog about jewelry I like. I am usually, as the English would say, banging on about generic diamond marketing or social media law. Recently, though, I received an email from a jeweler I...
EditorsSep 19, 2012
The future of generic diamond promotionThe absence of De Beers as the driving force behind the promotion of diamonds has been described as a void, a vacancy and a vacuum, one the industry has not been able to cohesively fill. A couple of years ago,...
EditorsAug 28, 2012
Saving legal FaceI feel the need to confess something right here and now. I personally don’t like Facebook. I just can’t delude myself into thinking that anybody actually cares what brand of syrup I bought at the store this morning (yes, this...
EditorsAug 24, 2012
Sterling’s seeing blue, and brownSterling Jewelers made a number of big announcements during its conference call on Thursday, not the least of which is that it is now a “Select Diamantaire” of mining giant Rio Tinto, and that it's making a bigger push into...
EditorsJul 25, 2012
Olympic melt sessionOn my trip to London last month, I learned an interesting piece of Olympic history, one that I thought would be good to share as the Summer Games kick off this Friday in London. So, here’s my trivia question: The...
EditorsJul 17, 2012
Consider a good causeWhen you’re a member of the media you receive many emails, particularly from people and companies you may not know looking to introduce themselves and, hopefully, garner a little press. In the midst of this digital crush, it takes something...
EditorsJul 17, 2012
Putting the ‘pen’ to the testA few weeks after news surfaced that hundreds of synthetic diamonds were submitted to the International Gemological Institute (IGI) in Antwerp without proper disclosure, a press release began circulating about a $199 lab-grown diamond detection device. The DiamaPen, a laser...
