The GIA Jewelry Report helps retailers answer customer questions with independent, science-based information from GIA—all in one report.
Pandora launching e-commerce site in Q4
I wanted to circle back around to an item in Pandora’s rather lengthy 2011 Annual Report that caught my attention and certainly seems to be a piece of information that would interest retailers that carry the brand. Pandora disclosed plans...
I wanted to circle back around to an item in Pandora’s rather lengthy 2011 Annual Report that caught my attention and certainly seems to be a piece of information that would interest retailers that carry the brand.
Pandora disclosed plans to launch an e-commerce site in an undisclosed test market in the fourth quarter, an item mentioned briefly in our story on the report.
While I wasn’t able to obtain many more specifics, Pandora spokesman Kasper Riis did tell National Jeweler that, “An action plan has been put in place to ensure that Pandora will deliver on its long-term strategy. One of the specific actions identified is to outsource an e-commerce site, which is being launched in a test market by Q4 this year. We have not yet disclosed in which market this is planned to take place.”
Now, I know this is not the first we’ve heard about this popular jewelry brand potentially selling online, but it certainly will be interesting to see how the site fares.
Riis said that Pandora did conduct an e-commerce pilot project in Germany and Poland for a limited amount of time, and the company will use what it learned from that experience when it launches its next e-commerce site later this year. Tuesday marked the first time publicly that the brand disclosed specifics on this fourth-quarter test market launch, he said.
I remember when I started here four years ago that the mention of brands even considering selling online rankled jewelers.
Now I think many retailers, though not exactly pleased, are no longer as shocked and angered by announcements such as this. They have come to expect it and have adjusted their business plans accordingly.
To jewelers that carry Pandora, and even those that don’t, what do you think of this latest announcement of a brand going direct to consumers online?
The Latest

Groundbreaking New Mexico Governor-elect Deb Haaland wore the earrings, our Piece of the Week, when she declared victory on Tuesday.

Jost goes on an epic journey, traversing rough seas and encountering a cyclops, to discover the perfect holiday gift.

With customization becoming more expected in engagement ring shopping, the Bridal Builder makes the process tangible.

Sponsored by GCAL by Sarine


From shrinking budgets to AI elves, here are five takeaways from holiday reports by Bain, Adobe, Mastercard, NRF, and insights from YouGov.

The designers combined their talents for Little Pet Portraits, hand-painted miniatures of our best friends set in a piece of jewelry.

A Diamond Is Forever's holiday campaign reimagines natural diamond icons for a new generation celebrating individuality.

Its non-bridal fine jewelry remains the star of the show, recently launching new collections inspired by Elizabeth Taylor and Jane Goodall.

“Joy: The Swarovski Musical” features Ariana Grande as the leading lady in scenes inspired by classic musical montages.

The lab will bring back its complimentary next-day service for some reports starting next week.

A Pennsylvania woman failed to declare a ring and a bracelet, discarding the boxes and receipts to conceal the purchases, officials said.

New collections and relevant marketing pushed the company forward, while Pandora’s lab-grown diamond sales continue to lag.

The citywide celebration, slated for Nov. 16-22, is set to host more than 175 events, including live jewelry-making demos.

Lanessa Elrod, former president and CEO of Louis Vuitton Americas, has stepped into the role as the retailer celebrates 125 years.

A replica of one of the most powerful objects in the Marvel Cinematic Universe, the glove is heading to auction next month in Abu Dhabi.

Klein, who had his own marketing agency and worked for Gabriel & Co. and Trans American Diamond, is remembered as a kind man.

To enter the giveaway, locals can purchase a featured beverage from one of eight participating restaurants in Houston and Austin, Texas.

The grant recipient will be awarded $50,000 as well as mentoring meetings with executives at David Yurman and other industry executives.

The winners include a non-NAJA member seeking training, a member beginning NAJA courses, and a member becoming a Certified Master Appraiser.

The rare jewel, which has links to Russia’s Romanov dynasty, is estimated to fetch up to $2 million.

It is one of several seizures of counterfeit jewelry and watches by U.S. Customs and Border Protection officials in Louisville this year.

Jewelers of America announced the additions to its board of directors following its annual general meeting, held last week.

The jewelry collection supports Yamaguchi’s Always Dream foundation, which provides reading and educational resources to families in need.

Spectrum’s “Best of Show” honors went to a 101-carat Paraiba carved to look like Medusa that has a magnet-activated LED light.

Our Halloween Pieces of the Week are four “Eye” pendants, each set with colorful gemstones.

Alexis Hoopes expanded eBay’s “Authenticity Guarantee” program during her tenure.






















