Policies & IssuesJun 17, 2026
Community for Ethical Jewelry Names New Executive DirectorMajorsJun 24, 2026
CaratLane Names New Chief Sales Officer
Dhaval Raja has been appointed to the role.
CaratLane’s new chief sales officer is Dhaval Raja.
Mumbai, India—Indian jewelry retailer CaratLane has named Dhaval Raja as its new chief sales officer.
In his new role, Raja will lead the company’s sales function across channels and markets, driving business growth, retail excellence, customer experience transformation, and network expansion to continue to strengthen the company’s presence across India.
He will be responsible for driving sales growth, accelerating new store expansion, strengthening retail execution, and leading customer experience transformation initiatives across the network.
He will also work with the leadership team to align sales strategy with CaratLane’s long-term growth ambitions, while enhancing productivity and delivering consistent business performance across channels.
“CaratLane has built a strong reputation for redefining the jewelry-buying experience through innovation, accessibility, and a customer-first approach,” said Raja.
“I look forward to working closely with the leadership team to strengthen sales excellence, expand our retail footprint, enhance customer experience, and contribute to the brand’s next phase of growth.”
Raja brings extensive experience in sales leadership, business expansion, and retail operations to the role.
He is known for his structured leadership style and strong executive organization, CaratLane said, as he brings a sharp focus on building accountable, high-performing teams and fostering collaboration across functions.
Previously, he held the position of chief sales and business officer at Senco Gold & Diamonds, an Indian jewelry retail company.
There, he led the retail, online, corporate, and digital business verticals.
During his tenure, the company achieved rapid growth and a successful public listing.
Raja has also held leadership roles at Raymond Ltd., Raymond Apparel Ltd., and Aditya Birla Fashion & Retail Ltd.
Throughout his career, he has worked closely with cross-functional teams to drive market expansion, improve productivity, and build scalable operating structures that support sustainable business growth.
CaratLane said Raja’s ability to combine commercial insight with operational discipline has enabled organizations to scale effectively while maintaining consistency in execution.
CaratLane operates more than 375 stores internationally, with two locations in the United States—one in New Jersey and another in Texas.
It is owned by The Tata Group, a Mumbai-based multinational conglomerate that owns 30 companies across 10 categories, including Tata Motors, Tata Consultancy Services, Air India, and Jaguar Land Rover.
The Tata Group also owns watch, jewelry, and eyewear brand Titan Company Limited, which is the parent company of CaratLane and Tanishq, among others.
Related stories will be right here …
In his new role, Raja will lead the company’s sales function across channels and markets, driving business growth, retail excellence, customer experience transformation, and network expansion to continue to strengthen the company’s presence across India.
He will be responsible for driving sales growth, accelerating new store expansion, strengthening retail execution, and leading customer experience transformation initiatives across the network.
He will also work with the leadership team to align sales strategy with CaratLane’s long-term growth ambitions, while enhancing productivity and delivering consistent business performance across channels.
“CaratLane has built a strong reputation for redefining the jewelry-buying experience through innovation, accessibility, and a customer-first approach,” said Raja.
“I look forward to working closely with the leadership team to strengthen sales excellence, expand our retail footprint, enhance customer experience, and contribute to the brand’s next phase of growth.”
Raja brings extensive experience in sales leadership, business expansion, and retail operations to the role.
He is known for his structured leadership style and strong executive organization, CaratLane said, as he brings a sharp focus on building accountable, high-performing teams and fostering collaboration across functions.
Previously, he held the position of chief sales and business officer at Senco Gold & Diamonds, an Indian jewelry retail company.
There, he led the retail, online, corporate, and digital business verticals.
During his tenure, the company achieved rapid growth and a successful public listing.
Raja has also held leadership roles at Raymond Ltd., Raymond Apparel Ltd., and Aditya Birla Fashion & Retail Ltd.
Throughout his career, he has worked closely with cross-functional teams to drive market expansion, improve productivity, and build scalable operating structures that support sustainable business growth.
CaratLane said Raja’s ability to combine commercial insight with operational discipline has enabled organizations to scale effectively while maintaining consistency in execution.
CaratLane operates more than 375 stores internationally, with two locations in the United States—one in New Jersey and another in Texas.
It is owned by The Tata Group, a Mumbai-based multinational conglomerate that owns 30 companies across 10 categories, including Tata Motors, Tata Consultancy Services, Air India, and Jaguar Land Rover.
The Tata Group also owns watch, jewelry, and eyewear brand Titan Company Limited, which is the parent company of CaratLane and Tanishq, among others.
More on Majors
The Latest
TechnologyJul 10, 2026
There’s a New Blind Box for Luxury Watches Collectibles platform Arena Club’s new Time Boxes could contain a Rolex or Patek Philippe watch.
TrendsJul 10, 2026
Jade Trau Creates a Constellation of DiamondsThe “Constellation Plié” collar, our Piece of the Week, features diamonds arranged in a constellation of shining stars.
SourcingJul 10, 2026
CFO of De Beers’ Consumer-Facing Division Leaves Company Shaun Wills joined the company in 2024 and was chief financial officer of the De Beers Brands and Consumer Markets division.
Brought to you by
Wedding Band Trends 2026: Personalization Takes Center StageColored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.
WatchesJul 10, 2026
Brilliant Earth Expands Into WatchesIn honor of its 20th anniversary, the jewelry brand has released a limited-edition collection of Swiss-made timepieces.
Weekly QuizJul 09, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
CollectionsJul 09, 2026
Boucheron’s New High Jewelry Collection Is an Ode to the Human Touch“Human Being” highlights the similarities and differences between us through five sets of jewelry that celebrate fine craftsmanship.
WatchesJul 09, 2026
Damiani Group Finalizes Acquisition of Baume & MercierRichemont will continue to provide operational services for the watch brand for a period while the group prepares to integrate it.
Brought to you by
Building the Future of Jewelry Retail: DCA Expands Education, Leadership Development, and Workforce SolutionsDCA is preparing the next generation of professionals by supporting workforce development, leadership growth, and career advancement.
AuctionsJul 09, 2026
Pharrell Williams’ Joopiter Hires Former Bonhams Exec to Head New Watch DivisionNate Borgelt will lead the digital auction house and content platform’s new division as head of watches.
Events & AwardsJul 09, 2026
Halstead Names 2026 Grant WinnerEnoch Platero, founder and designer behind Enoch Michael, is the first Native American jeweler to win the award.
Events & AwardsJul 09, 2026
AGS, GIA Name 2026 Beatrice Shipley Scholarship WinnerAGS also announced the recipient of its “Women in Leadership” scholarship.
SurveysJul 08, 2026
Signet Jewelers Falls 5 Spots on NRF’s ‘Top 100’ Retailers ListPlus, why retailers should be ready to adjust as the U.S. population may decline this year for the first time since the Great Depression.
CrimeJul 08, 2026
Here’s What Thieves Stole From the Lalique Museum René Lalique’s “Woman Dragonfly With Open Wings” pendant, the first piece the museum acquired, was one of the jewels taken.
ColumnistsJul 07, 2026
Peter Smith: Diamond Branding and the Origin ParadoxA podcast prompted Smith to share his views on where origin fits into the natural diamond story and the viability of branded diamonds.
Events & AwardsJul 07, 2026
JA Announces 2026 Impact Initiative RecipientsThe association selected eight recipients for the funding program, which is in its second year.
TrendsJul 07, 2026
Amanda’s Style File: Ruby, White and Blue Whether celebrating America’s 250th birthday or the USA’s World Cup run, July birthstone jewelry can double as a patriotic accessory.
CrimeJul 07, 2026
Thieves Steal Millions in Jewels From France’s Musée LaliqueAround 20 pieces of jewelry were stolen from the museum dedicated to French jeweler and glassmaker René Lalique.
CollectionsJul 07, 2026
Robinson Pelham Is Partying Like It’s 1996The “Summer of ’96” campaign and collection celebrate the year the brand was founded for its 30th anniversary.
SourcingJul 06, 2026
Gemfields CEO Sean Gilbertson Steps DownAfter eight years, Gilbertson is leaving his post at the mining company, which is currently facing a slew of operational challenges.
IndependentsJul 06, 2026
Bachendorf’s To Open Fifth Store In DallasThe new location is set to open this winter, featuring the retailer’s first rotating jewelry designer residency.
MajorsJul 06, 2026
Graff Names BTS Star Jung Kook as New AmbassadorThe pop artist appears in the latest campaign for the “Laurence Graff Signature” collection.
CollectionsJul 06, 2026
Pandora’s New Baroque Pearl Collection Is a Whimsical ‘Wonder’One-of-a-kind pearls take the shape of ice cream cones, frogs, submarines, and other imaginative charms.
SourcingJul 02, 2026
London Diamond Bourse Elects First Female PresidentCharlotte Rose said her election is “a sign that this is an industry capable of change.”
Supplier BulletinJul 02, 2026
Elevating Retail Showcases with Today's Necklace & Bracelet TrendsSponsored by Rio Grande Jewelry Supply
TrendsJul 02, 2026
Oscar Heyman’s Flag Brooch Celebrates AmericaThe American jewelry house, founded by Latvian immigrants, has been creating American flag brooches since 1917.
IndependentsJul 02, 2026
D. Geller & Son Partners with KSU Art Students on Store MuralThe artwork celebrates the Atlanta jeweler’s legacy and symbolizes its commitment to supporting local artists and its community.
Events & AwardsJul 02, 2026
Stratus Estate Buyers Offers Jewelers Turnkey Buying EventsIts team can evaluate jewelry and watches, as well as luxury handbags, artwork, and collectibles.
