MajorsJan 14, 2025
Edouard Schneider Joins Messika as Chief Brand OfficerGradingJan 14, 2025
GIA CEO, President Susan Jacques to Retire at the End of 2025
The grading lab said the search for her successor is underway.
Susan Jacques, who has served as GIA's CEO and president for more than a decade, is retiring.
Carlsbad, Calif.—The Gemological Institute of America has announced that president and CEO Susan Jacques will retire at the end of the year.
Jacques has headed the grading lab since Jan. 1, 2014, after serving as its interim CEO for six months.
She also has been a member of the GIA Board of Governors since 1996, chairing the board from 2008-2014 and remaining a member after being named CEO.
“Susan Jacques is an incredible leader for GIA and the global gem and jewelry industry,” said the board’s current chair, Lisa Locklear.
“Under her expert, compassionate and visionary leadership, GIA has achieved new heights of success in often challenging times. Susan’s dedicated service as president and CEO leaves GIA well positioned to continue to advance its important mission of ensuring the public trust in gems and jewelry.”
Jacques said, “At GIA, I have been fortunate to lead one of the industry’s most trusted organizations and our passionate teams around the world as we ensured the truth about gems through innovation, service, and knowledge.
“I am confident and optimistic about the future success of GIA and the gem and jewelry industry as I enter this next chapter of my life.”
Related stories will be right here …
Jacques has headed the grading lab since Jan. 1, 2014, after serving as its interim CEO for six months.
She also has been a member of the GIA Board of Governors since 1996, chairing the board from 2008-2014 and remaining a member after being named CEO.
“Susan Jacques is an incredible leader for GIA and the global gem and jewelry industry,” said the board’s current chair, Lisa Locklear.
“Under her expert, compassionate and visionary leadership, GIA has achieved new heights of success in often challenging times. Susan’s dedicated service as president and CEO leaves GIA well positioned to continue to advance its important mission of ensuring the public trust in gems and jewelry.”
Jacques said, “At GIA, I have been fortunate to lead one of the industry’s most trusted organizations and our passionate teams around the world as we ensured the truth about gems through innovation, service, and knowledge.
“I am confident and optimistic about the future success of GIA and the gem and jewelry industry as I enter this next chapter of my life.”
GIA said a committee comprised of GIA governors has begun the search for Jacques’ successor and the group will consider both internal and external candidates.
Jacques said she will assist with the transition of the new leader through the end of 2025.
Lorraine Lavet and Chris Von Der Ahe at consulting firm Korn Ferry will co-lead the search.
They can be contacted at Lorraine.Lavet@kornferry.com and Chris.Vonderahe@KornFerry.com.
More on Grading
The Latest
WatchesJun 30, 2026
Pokémon Fans Will Want to Catch This New G-Shock WatchThe new watch commemorates Pokémon’s 30th anniversary.
MajorsJun 30, 2026
Saks Global Emerges From Bankruptcy With New NameThe luxury retailer is now called Exemplar Luxury Group.
CollectionsJun 30, 2026
Jade Ruzzo’s New Collection Embodies the Art of Being a LadyThe “Lady” collection is a new take on old beauty standards with gemstone-adorned hair pins and combs, a compact mirror necklace, and more.
Brought to you by
Wedding Band Trends 2026: Personalization Takes Center StageColored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.
SourcingJun 30, 2026
Blue Nile Introduces Montana Sapphire CollectionThe new line is included in the e-tailer’s curation of jewelry celebrating America’s 250th anniversary.
Weekly QuizJun 25, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
CollectionsJun 29, 2026
Briony Raymond’s New Collection Is a ‘Carousel’ of Hard StonesThe new jewelry collection uses a colorful palette of onyx, malachite, tiger’s eye, mother-of-pearl, lapis, turquoise, and coral.
IndependentsJun 29, 2026
Look Inside Lee Michaels’ Revamped Mississippi FlagshipLee Michaels Fine Jewelry is celebrating 30 years in the Ridgeland, Mississippi community.
Brought to you by
Building the Future of Jewelry Retail: DCA Expands Education, Leadership Development, and Workforce SolutionsDCA is preparing the next generation of professionals by supporting workforce development, leadership growth, and career advancement.
GradingJun 29, 2026
GIA to Open New London CampusClasses will begin in August at GIA’s new Canary Wharf location.
AuctionsJun 26, 2026
‘Hogback’ Diamond Ring Finds a New Home A ring set with “hogback” diamonds, an early stone cut dating to around the 16th century, sold for more than $20,000 at a U.K. auction.
CollectionsJun 26, 2026
Strength Is Sharpened Into Beauty in Kris Averi’s ‘Prism Thorn’ RingThe rainbow version of the ring, our Piece of the Week, features angel-cut, octahedral lab-grown sapphires designed to be worn as armor.
MajorsJun 26, 2026
Rembrandt Charms Debuts ‘Charms That Give Back’The new initiative donates a portion of the proceeds from select charms to charitable causes.
TrendsJun 26, 2026
Bernard James Celebrates Knicks’ Win with RingThe Brooklyn-based jeweler created a limited-edition version of its “Aura” eternity band, set with gemstones in the team’s colors.
SourcingJun 25, 2026
ICA Names Brandee Dallow as CEODallow will lead the International Colored Gemstone Association, effective July 6.
EditorsJun 25, 2026
Out & About: How Jewelers Mutual, SCAD Are Tackling the Bench Jeweler ShortageSenior Editor Lenore Fedow headed to Savannah to learn more about the 10-year, $10 million partnership between JM and the art school.
CollectionsJun 25, 2026
Mejuri Experiments With SteelIts new capsule jewelry collection features gold-finished stainless steel pieces designed for a maximalist look without a luxury price tag.
Events & AwardsJun 25, 2026
Watches & Wonders Announces 2027 DatesThe week-long event in Geneva is slated for April 2027.
SourcingJun 25, 2026
Annie Doresca, Mark Smelzer, Sara Yood Join Gem Legacy BoardThe three industry leaders bring financial, communications, and legal expertise to the nonprofit’s board of directors.
ColumnistsJun 24, 2026
The Revenue Hiding Between Your Counter and Your Online CartJewelers are missing out by not offering this one key add-on at the online point of sale, Emmanuel Raheb writes.
CollectionsJun 24, 2026
Greenwich St. Jewelers, Jewel Boxing’s Latest Drop Is On-TrendThe fourth collaborative collection from the retailer and jewelry content creator focuses on gemstone charms and strands of colorful beads.
Events & AwardsJun 24, 2026
AGTA Accepting Entries for Spectrum 2026This year’s AGTA Spectrum & Cutting Edge Awards will feature two new categories.
SourcingJun 24, 2026
Columbia Gem House To Offer Alexandrite Melee OnlineThe collection features traceable alexandrite from Brazil in calibrated sizes that is sorted by grade.
MajorsJun 24, 2026
CaratLane Names New Chief Sales OfficerDhaval Raja has been appointed to the role.
CollectionsJun 23, 2026
Francesca Villa Goes ‘On the Road’The capsule collection looks to vintage trunk pins that echo the spirit of speed, freedom, and the mythology of the American road trip.
SourcingJun 23, 2026
New Paraíba Tourmaline Source Reportedly Discovered in EthiopiaSSEF issued a notice about the potential new source of the sought-after gemstone, citing “credible reports” from trade sources.
MajorsJun 23, 2026
Etsy Says ‘Shop Other Jeffs’ This Prime DayAs Amazon Prime Day kicks off, Etsy is encouraging shoppers to support small businesses.
Events & AwardsJun 23, 2026
AGA Announces 2026 Scholarship WinnerCole Winward is the recipient of 2026 AGA Gemological Scholarship.
