MajorsJan 14, 2025
Edouard Schneider Joins Messika as Chief Brand OfficerGradingJan 14, 2025
GIA CEO, President Susan Jacques to Retire at the End of 2025
The grading lab said the search for her successor is underway.
Susan Jacques, who has served as GIA's CEO and president for more than a decade, is retiring.
Carlsbad, Calif.—The Gemological Institute of America has announced that president and CEO Susan Jacques will retire at the end of the year.
Jacques has headed the grading lab since Jan. 1, 2014, after serving as its interim CEO for six months.
She also has been a member of the GIA Board of Governors since 1996, chairing the board from 2008-2014 and remaining a member after being named CEO.
“Susan Jacques is an incredible leader for GIA and the global gem and jewelry industry,” said the board’s current chair, Lisa Locklear.
“Under her expert, compassionate and visionary leadership, GIA has achieved new heights of success in often challenging times. Susan’s dedicated service as president and CEO leaves GIA well positioned to continue to advance its important mission of ensuring the public trust in gems and jewelry.”
Jacques said, “At GIA, I have been fortunate to lead one of the industry’s most trusted organizations and our passionate teams around the world as we ensured the truth about gems through innovation, service, and knowledge.
“I am confident and optimistic about the future success of GIA and the gem and jewelry industry as I enter this next chapter of my life.”
Related stories will be right here …
Jacques has headed the grading lab since Jan. 1, 2014, after serving as its interim CEO for six months.
She also has been a member of the GIA Board of Governors since 1996, chairing the board from 2008-2014 and remaining a member after being named CEO.
“Susan Jacques is an incredible leader for GIA and the global gem and jewelry industry,” said the board’s current chair, Lisa Locklear.
“Under her expert, compassionate and visionary leadership, GIA has achieved new heights of success in often challenging times. Susan’s dedicated service as president and CEO leaves GIA well positioned to continue to advance its important mission of ensuring the public trust in gems and jewelry.”
Jacques said, “At GIA, I have been fortunate to lead one of the industry’s most trusted organizations and our passionate teams around the world as we ensured the truth about gems through innovation, service, and knowledge.
“I am confident and optimistic about the future success of GIA and the gem and jewelry industry as I enter this next chapter of my life.”
GIA said a committee comprised of GIA governors has begun the search for Jacques’ successor and the group will consider both internal and external candidates.
Jacques said she will assist with the transition of the new leader through the end of 2025.
Lorraine Lavet and Chris Von Der Ahe at consulting firm Korn Ferry will co-lead the search.
They can be contacted at Lorraine.Lavet@kornferry.com and Chris.Vonderahe@KornFerry.com.
More on Grading
The Latest
FinancialsNov 26, 2025
Movado CEO Talks Tariffs, Growing Interest in Accessible Luxury WatchesDuring its Q3 call, CEO Efraim Grinberg discussed the deal to lower tariffs on Swiss-made watches, watch market trends, and more.
TrendsNov 26, 2025
Piece of the Week: Rosior’s Pumpkin RingRosior’s high jewelry cocktail ring with orange sapphires and green diamonds is the perfect Thanksgiving accessory.
IndependentsNov 26, 2025
Greenwich St. Jewelers Launches Colorful Holiday CampaignThe “Embrace Your True Colors” campaign features jewels with a vibrant color palette and poetry by Grammy-nominated artist Aja Monet.
Brought to you by
Impacting Tomorrow TodayHow Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.
MajorsNov 26, 2025
Serafino Consoli Names New VP of Sales, Brand Development for the AmericasLuxury veteran Alejandro Cuellar has stepped into the role at the Italian fine jewelry brand.
Weekly QuizNov 20, 2025
This Week’s QuizTest your jewelry news knowledge by answering these questions.
Events & AwardsNov 26, 2025
Grandview Klein Presents 4 Scholarships in NamibiaThe company gave awards to four students at the Namibia University of Science & Technology, including one who is a Grandview Klein employee.
IndependentsNov 25, 2025
Pearl Stringer Margaret Hoisik DiesShe is remembered as an artist who loved her craft and was devoted to her faith, her friends, and her family.
Brought to you by
Roseco Releases New Full-Line CatalogRoseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.
SourcingNov 25, 2025
Finestar Opens Diamond Manufacturing Facility in JohannesburgIt joins the company’s other manufacturing facilities globally, including in India, Botswana, and Namibia.
TrendsNov 25, 2025
Amanda’s Style File: Polka DotsThe polka dot pattern transcends time and has re-emerged as a trend in jewelry through round-shaped gemstones.
CrimeNov 25, 2025
Former Arizona AG Official Charged With Trafficking Stolen JewelryVanessa Hickman, 49, allegedly sold a diamond bracelet that was mistakenly sent to her home.
Events & AwardsNov 25, 2025
GIA Awards Susan Jacques With Its Highest HonorGIA’s former president and CEO was presented with the Richard T. Liddicoat Award for Distinguished Achievement.
Recorded WebinarsNov 24, 2025
Watch: Top Tips for Social Media EtiquetteSocial media experts spoke about protecting brand reputation through behaving mindfully online.
WatchesNov 24, 2025
Breitling Reveals Plans for Gallet, Universal GenèveIn 2026, the three will come together as “House of Brands,” with Gallet sold in Breitling stores and Universal Genève sold separately.
CollectionsNov 24, 2025
Muse Debuts a Wicked 'Have a Heart x Cynthia Erivo' SequelThe second drop, which includes more Elphaba-inspired pieces from additional designers, will continue to benefit nonprofit Dreams of Hope.
IndependentsNov 24, 2025
J.R. Dunn Jewelers Names New PresidentSecond-generation jeweler Sean Dunn has taken on the role.
MajorsNov 21, 2025
Natural Diamond Council Names New CEOAmber Pepper’s main focus will be on digital innovation and engaging younger consumers.
SourcingNov 21, 2025
De Beers’ Branded, Traceable Diamonds Roll Out to 19 Retailers Called “Origin by De Beers Group,” the loose, polished diamonds are being sold in a total of 30 stores in the United States and Canada.
CollectionsNov 21, 2025
Piece of the Week: Melissa Kaye’s ‘Rocky Infinity’ NecklaceThe lariat necklace features a 4.88-carat oval-cut Zambian emerald in 18-karat yellow gold.
AuctionsNov 20, 2025
Vanderbilt Jewels Shine at Phillips Sale, Pink Diamond WithdrawnA 43-carat sapphire brooch from the Vanderbilt collection was the top lot of the Geneva sale.
CollectionsNov 20, 2025
Rebecca Rau Jewels Debuts With ‘Then & Now’ CollectionRau is a fourth-generation art and antique dealer from M.S. Rau gallery whose first jewelry collection merges artifacts with modern design.
Policies & IssuesNov 20, 2025
RJC Names New Executive DirectorFormer De Beers sustainability leader Purvi Shah will take over the role in February 2026.
WatchesNov 20, 2025
LVMH Takes Minority Stake in Citizen Group-Owned Movement Maker La Joux-Perret is based in La Chaux-de-Fonds, Switzerland, and makes solar quartz as well as mechanical watch movements.
CollectionsNov 19, 2025
Larkspur & Hawk Celebrates 25 Years With Helena Bonham Carter CampaignThe British actress and her daughter modeled pieces from the brand’s new “Palette” capsule for its “Once Upon a Time” holiday campaign.
TechnologyNov 19, 2025
Google Has a New Form for Reporting ‘Review Bombing’ Attacks Plus, the tech giant shares the steps retailers should take if they believe they’re a victim of a review extortion scam.
IndependentsNov 19, 2025
Houston Jeweler Keith Shaftel Retires, Next Generation Steps In Danny and Gaby Shaftel are now Shaftel Diamonds’ CEO and chief operating officer, respectively.
TrendsNov 19, 2025
Midas Chain Releases 2025 Holiday Style GuideThe jewelry manufacturer’s seasonal offering features its new “Melodie” bangles, as well as mini stud earrings and layering pieces.
