MajorsJan 14, 2025
Edouard Schneider Joins Messika as Chief Brand OfficerGradingJan 14, 2025
GIA CEO, President Susan Jacques to Retire at the End of 2025
The grading lab said the search for her successor is underway.
Susan Jacques, who has served as GIA's CEO and president for more than a decade, is retiring.
Carlsbad, Calif.—The Gemological Institute of America has announced that president and CEO Susan Jacques will retire at the end of the year.
Jacques has headed the grading lab since Jan. 1, 2014, after serving as its interim CEO for six months.
She also has been a member of the GIA Board of Governors since 1996, chairing the board from 2008-2014 and remaining a member after being named CEO.
“Susan Jacques is an incredible leader for GIA and the global gem and jewelry industry,” said the board’s current chair, Lisa Locklear.
“Under her expert, compassionate and visionary leadership, GIA has achieved new heights of success in often challenging times. Susan’s dedicated service as president and CEO leaves GIA well positioned to continue to advance its important mission of ensuring the public trust in gems and jewelry.”
Jacques said, “At GIA, I have been fortunate to lead one of the industry’s most trusted organizations and our passionate teams around the world as we ensured the truth about gems through innovation, service, and knowledge.
“I am confident and optimistic about the future success of GIA and the gem and jewelry industry as I enter this next chapter of my life.”
Related stories will be right here …
Jacques has headed the grading lab since Jan. 1, 2014, after serving as its interim CEO for six months.
She also has been a member of the GIA Board of Governors since 1996, chairing the board from 2008-2014 and remaining a member after being named CEO.
“Susan Jacques is an incredible leader for GIA and the global gem and jewelry industry,” said the board’s current chair, Lisa Locklear.
“Under her expert, compassionate and visionary leadership, GIA has achieved new heights of success in often challenging times. Susan’s dedicated service as president and CEO leaves GIA well positioned to continue to advance its important mission of ensuring the public trust in gems and jewelry.”
Jacques said, “At GIA, I have been fortunate to lead one of the industry’s most trusted organizations and our passionate teams around the world as we ensured the truth about gems through innovation, service, and knowledge.
“I am confident and optimistic about the future success of GIA and the gem and jewelry industry as I enter this next chapter of my life.”
GIA said a committee comprised of GIA governors has begun the search for Jacques’ successor and the group will consider both internal and external candidates.
Jacques said she will assist with the transition of the new leader through the end of 2025.
Lorraine Lavet and Chris Von Der Ahe at consulting firm Korn Ferry will co-lead the search.
They can be contacted at Lorraine.Lavet@kornferry.com and Chris.Vonderahe@KornFerry.com.
More on Grading
The Latest
CollectionsNov 19, 2025
Larkspur & Hawk Celebrates 25 Years With Helena Bonham Carter CampaignThe British actress and her daughter modeled pieces from the brand’s new “Palette” capsule for its “Once Upon a Time” holiday campaign.
TechnologyNov 19, 2025
Google Has a New Form for Reporting ‘Review Bombing’ Attacks Plus, the tech giant shares the steps retailers should take if they believe they’re a victim of a review extortion scam.
IndependentsNov 19, 2025
Houston Jeweler Keith Shaftel Retires, Next Generation Steps In Danny and Gaby Shaftel are now Shaftel Diamonds’ CEO and chief operating officer, respectively.
Brought to you by
Impacting Tomorrow TodayHow Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.
TrendsNov 19, 2025
Midas Chain Releases 2025 Holiday Style GuideThe jewelry manufacturer’s seasonal offering features its new “Melodie” bangles, as well as mini stud earrings and layering pieces.
Weekly QuizNov 13, 2025
This Week’s QuizTest your jewelry news knowledge by answering these questions.
Events & AwardsNov 18, 2025
NYC Jewelry Week 2025: 12 Must-See EventsWith more than 140 activations taking place in New York City now through Nov. 23, these 12 events are can’t-miss moments.
MajorsNov 18, 2025
Lugano Diamonds Files for Bankruptcy, Looking for BuyerThe Chapter 11 filing follows the resignation of CEO Moti Ferder, who stepped down after an investigation into the company’s finances.
Brought to you by
Roseco Releases New Full-Line CatalogRoseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.
Events & AwardsNov 18, 2025
A Giant, Bejeweled Moldy Berry Is on Display in LAThe artwork is part of an exhibition featuring works by Kathleen Ryan, an artist known for her gemstone-studded rotting fruit sculptures.
SourcingNov 18, 2025
Another Diamond Company CEO Steps DownMark Wall, president and CEO of Canadian mining company Mountain Province Diamonds, will vacate his position next month.
CrimeNov 17, 2025
Police Searching for 2 Suspects in Murder of Father, Son Jewelers Faustino Alamo Dominguez and his son, 25-year-old Luis Angel Alamo, were gunned down following an armed robbery at their jewelry store.
MajorsNov 17, 2025
Look Inside Robbins Brothers Fine Jewelers’ New Pasadena FlagshipThe showroom is located in a historic 1920s building in the Playhouse District.
Policies & IssuesNov 14, 2025
U.S., Switzerland Reach Deal That Drops Tariff to 15%The Swiss government announced the deal, which cuts the tax on Swiss imports by more than half, on social media Friday morning.
AuctionsNov 14, 2025
Napoleon’s Diamond Brooch Blows Away Auction Estimates A buyer paid $4.4 million for the piece, which Napoleon wore on his hat for special occasions and left behind when he fled Waterloo.
FinancialsNov 14, 2025
Richemont’s Q2 Jewelry Sales Up 12%Plus, how tariffs and the rising price of gold are affecting its watch and jewelry brands.
CollectionsNov 14, 2025
Piece of the Week: Silvia Furmanovich’s ‘Butterflies in Flight’ Jewelry BoxFurmanovich designed the box to hold Mellerio’s “Color Queen,” a high jewelry collection consisting of 10 rings.
Events & AwardsNov 14, 2025
JCK Names New Event DirectorJennifer Hopf, who has been with JCK since 2022, will lead the execution of the long-running jewelry trade show.
IndependentsNov 13, 2025
127-Year-Old New Orleans Jeweler to CloseAdler’s Jewelry is set to close its two stores as 82-year-old owner Coleman E. Adler II retires.
IndependentsNov 13, 2025
Green Lake Jewelry Works to Move to New Seattle StudioFounder Jim Tuttle shared how a dedication to craftsmanship and meaningful custom jewelry fueled the retailer’s double-digit growth.
MajorsNov 13, 2025
Vahan Jewelry Founder Leon ‘Sacha’ Der Calousdian Dies at 85The third-generation jeweler is remembered as a passionate creative with a love of art, traveling and sailboat racing.
CrimeNov 12, 2025
Father, Son Jewelers in Chicago Victims in Double Homicide JSA and Cook County Crime Stoppers are both offering rewards for information leading to the arrest of the suspect or suspects involved.
AuctionsNov 12, 2025
‘Mellon Blue’ Diamond Sells for $7M Less Than It Did a Decade AgoA buyer paid $25.6 million for the diamond at Christie’s on Tuesday. In 2014, Sotheby’s sold the same stone for $32.6 million.
AuctionsNov 12, 2025
Historic Rolex Oyster Fetches $1.7M at Sotheby’sMercedes Gleitze famously wore the watch in her 1927 swim across the English Channel, a pivotal credibility moment for the watchmaker.
MajorsNov 10, 2025
Jewelers Focus on Love, Joy In 2025 Holiday Campaigns Tiffany & Co., David Yurman, and Pandora have launched holiday campaigns depicting their jewelry as symbols of affection and happiness.
SurveysNov 10, 2025
5 Things Retailers Should Know About Holiday Shoppers This YearThe National Retail Federation is bullish on the holidays, forecasting retail sales to exceed $1 trillion this year.
AuctionsNov 10, 2025
300+ Colored Diamonds Up for Auction at Christie’sLate collector Eddy Elzas assembled “The Rainbow Collection,” which is offered as a single lot and estimated to fetch up to $3 million.
EditorsNov 07, 2025
Piece of the Week: An MVP’s Sapphire Tennis Necklace At the 2025 World Series, the Los Angeles Dodgers’ Yoshinobu Yamamoto sported a custom necklace made by California retailer Happy Jewelers.
