Financials

Watches of Switzerland’s Fiscal-Year Sales Flat

FinancialsMay 17, 2024

Watches of Switzerland’s Fiscal-Year Sales Flat

Looking ahead, the retailer said it sees “enormous potential” in Roberto Coin’s ability to boost its branded jewelry business.

Watches of Switzerland Mall of America store
Watches of Switzerland’s full-year revenue was flat, though its U.S. sales were up 6 percent. As of April 28, the retailer had 223 stores across the U.S., U.K., and Europe; pictured here is its store in the Mall of America in Bloomington, Minnesota.
London—Watches of Switzerland ended its fiscal year on a solid note with U.S. sales up double-digits in the fourth quarter, though overall sales fell flat for the full year.

“We finished the year strongly, with Q4 sales in line with guidance and ahead of consensus,” CEO Brian Duffy said.

“We are confident that our strategy, exceptional client service and strong brand relationships enables us to continue to drive growth and gain market share.”
 
The company recently announced its $130 million acquisition of the North American arm of Roberto Coin, making it the brand’s exclusive distributor in the United States, Canada, Central America, and the Caribbean.

“Our acquisition of Roberto Coin Inc. dramatically accelerates our luxury branded jewelry strategy, and we see enormous potential in bringing together this iconic brand with our retailing expertise,” said Duffy.

For the fourth quarter ended April 28, Watches of Switzerland posted £380 million ($481.5 million) in total revenue, up 3 percent year-over-year (4 percent at constant currency rates).

In the U.S., revenue climbed 10 percent in Q4 (14 percent at constant currency rates), totaling £190 million ($240.7 million).

For the fiscal year, revenue totaled £1.54 billion ($1.95 billion), flat year-over-year (up 2 percent at constant currency rates).

Full-year revenue in the U.S. was up 6 percent (11 percent at constant currency rates) to £692 million ($876.8 million).

Revenue from sales of luxury watches rose 3 percent in the fourth quarter (5 percent at constant currency rates), buoyed by a strong performance in the U.S.

Full-year watch revenue ticked up 1 percent (3 percent at constant currency rates), with demand outweighing supply for key brands.

Its Rolex Certified Pre-Owned (CPO) watches performed better than expected in Q4, said the company. It plans to roll out the Rolex CPO program to more locations in fiscal 2025 as U.K. supply conditions improve. 

Revenue from sales of pre-owned and vintage watches, including sales of pre-owned Rolexes through this program, doubled year-over-year in the fourth quarter.

Jewelry sales were flat in the quarter (up 1 percent at constant currency rates), marking an improvement from Q3 when jewelry sales sank 18 percent year-over-year (16 percent at constant currency rates).

For the full year, jewelry revenue was down 14 percent (13 percent at constant currency rates), with Q4 posting the best performance for the segment.

Branded jewelry significantly outperformed in the category in the quarter and for the full year, Watches of Switzerland noted. 

The company has added new brands to its jewelry offerings, including Pomellato, Fred, Pasquale Bruni, and Fabergé.

Watches of Switzerland also has continued to develop its store network, opening a new Watches of Switzerland location at One Vanderbilt in New York City in March.

The company has several projects in the works for fiscal 2025.

A new Rolex boutique is set to open in Atlanta, replacing an existing multi-brand Mayors store.

Mayors’ Tampa, St. Johns, and Sarasota, Florida, stores will be relocated or expanded.

A new Watches of Switzerland store is planned for Pittsburgh, while the location in Plano, Texas, will be relocated, adding a Rolex boutique.

The Betteridge store in Greenwich, Connecticut, will be expanded to include an enhanced Patek Philippe space, while the location in Vail, Colorado, also will undergo an expansion.

In the U.K., the company is expanding its Patek Philippe space in a Watches of Switzerland London location and opening TAG Heuer and Tudor boutiques in Gatwick Airport, as well as other projects.

As of April 28, Watches of Switzerland had 223 stores across the U.K., U.S., and Europe, including 99 mono-brand boutiques with Rolex, Omega, TAG Heuer, Breitling, Tudor, Audemars Piguet, Grand Seiko, Hublot, Bulgari, and Fope, as well as its e-commerce presence and locations in Heathrow Airport.

 Related stories will be right here … 
 
Watches of Switzerland said it’s looking to the fiscal year ahead with cautious optimism given the “more challenging trading conditions of FY24.”

“The industry as a whole is being more conservative on production given the current volatility in the market, which we believe is a responsible approach to the long-term stability of the luxury watch market,” said the company.

For fiscal 2024, Watches of Switzerland is forecasting revenue growth of 9-12 percent at constant currency to between £1.67 billion and £1.73 billion ($2.12 billion to $2.19 billion), with EBIT margin expanding 0.2 to 0.6 percent year-over-year.

“The inherent strength of the categories we operate in, coupled with our superior business model and retail expertise continues to set us apart. We remain focused on executing our long-range plan and are committed to the targets to more than double sales and adjusted EBIT by the end of FY28,” said Duffy.

The Latest

John Wayne Signet Ring
AuctionsMay 15, 2026
American Collector Ponies Up Almost $17K for John Wayne’s Ring

The Western star’s 14-karat gold signet ring sold for six times its low estimate following a bidding war at U.K. auction house Elmwood’s.

MJSA Education Foundation and Jewelers of America
Events & AwardsMay 15, 2026
JA, MJSA To Sponsor Roundtable at TJS

The discussion, "Rebuilding the Jewelry Workforce," will take place on Saturday, May 16, in Troy, Michigan.

Three gold rings set with yellow- and brown-hued diamonds
SourcingMay 15, 2026
State of Diamonds: The Way Forward for Natural Diamonds

The jewelry industry is reassessing its positioning as Gen Z reshapes the retail landscape and lab grown continues to gain market share.

1872x1052-NextGem-2026-National-Jeweler-Advertorial.jpg
Brought to you by
How Modern Training Is Becoming a Competitive Advantage for Jewelry Retailers

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

Matching pair of Type IIa, D-color diamonds
AuctionsMay 14, 2026
White Diamonds Lead Sotheby’s Auction, Blue Diamond Does Not Sell

A matching pair of 18.38-carat, D-color diamonds from Botswana’s Jwaneng mine sold for $3.3 million, the top lot of the jewelry auction.

Weekly QuizMay 14, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
DeBeeers_Bridal_Display_Dune_1872x1052.jpg
Supplier BulletinMay 14, 2026
A Diamond Is Forever Continues Desert Diamonds – Bridal Reinvigorated

Sponsored by A Diamond Is Forever

Faceting Apprentice gem cutting school
SourcingMay 14, 2026
State of Colored Stones: The Spirit of Young American Gemstone Cutters

The next generation of lapidarists are entrepreneurial, engaged online, and see the craft as a means for artistic expression.

Antique Jewelry & Watch Show
Brought to you by
Discover Timeless Treasures: A Showcase of Antique Jewelry & Timepieces in Las Vegas

Gain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.

Ocean Dream diamond
AuctionsMay 14, 2026
‘Ocean Dream’ Makes Waves at Christie’s, Fetching $17M

It was the second auction appearance for the fancy vivid blue-green diamond, which sold for $7.8 million at Christie’s Geneva 12 years ago.

Stock image of police cars with their lights on
CrimeMay 14, 2026
Second Man Arrested in Florida Pawn Shop Shooting

Members of the U.S. Marshals Task Force took a 22-year-old man into custody. He was charged with tampering with evidence.

Stock image of crime scene with police cars and crime scene tape
CrimeMay 13, 2026
JSA’s 2025 Crime Report Shows ‘Concerning’ Rise in Violence

While the overall number of crimes was down, there were more incidences in which robbers pulled out guns, mace, or rammed cars into stores.

Jack Sutton Jewelers
IndependentsMay 13, 2026
New Orleans Jeweler Closing Canal Place Store

Jack Sutton Fine Jewelry is closing its store inside the downtown shopping center after 40 years in business.

Winston Red Diamond painting by Reena Ahluwalia
SourcingMay 13, 2026
Smithsonian Acquires ‘Winston Red’ Diamond Painting

Reena Ahluwalia’s painting of the rare red diamond is the first contemporary painting to join the National Gem Collection.

Anna Maccieri Rossi Ora Wood Sunrise Cuff, Marie Lichtenberg High Jewelry Bandana, Anna Maccieri Rossi Carpe Diem Pendant
TrendsMay 13, 2026
State of Design: Only the Innovative Will Survive

The price of gold has risen, affecting the number of pieces designers make, the materials they use, and how they position themselves.

The Retail Smiths founder and National Jeweler columnist Peter Smith
ColumnistsMay 12, 2026
It’s Official: We’re Getting ‘Brain Rot’ From Watching Short-Form Videos

Peter Smith gives tips on leading meetings, developing marketing, and making trade show appointments in the age of short attention spans.

Jessica McCormack Medallion Capsule Collection Campaign
CollectionsMay 12, 2026
Jessica McCormack Debuts Antique Coin-Inspired Medallions for Summer

The 11-piece “Medallions” capsule collection features five motifs: a crying eye, a heart on fire, a spiral, a flower, and a swallow.

People shopping in a jewelry store
IndependentsMay 12, 2026
State of Retail: 6 Things Retailers Should Know About Consumers Today

From Gen Z’s view of luxury to “doom spending,” these are the six consumer trends to note this year.

Tiffany & Co. x CFDA Jewelry Designer Award
Events & AwardsMay 12, 2026
The Tiffany & Co. x CFDA Jewelry Designer Award Is Back

The partners have announced the second cycle of the program, which has expanded to include a $25,000 student scholarship.

Merle, Juanita, and Brent Staats of Staats Jewelers
IndependentsMay 11, 2026
Kansas Jeweler Closing After 70 Years

The owners of Staats Jewelers are heading into retirement.

Former Macy’s CEO Jeffrey Gennette
TrendsMay 11, 2026
Former Macy’s CEO Joins Signet Jewelers Board

Jeffrey Gennette, who retired in 2024 after 41 years with Macy’s, is the newest member of the jewelry retailer’s board of directors.

Buddha Mama gold earrings hexagon emerald
TrendsMay 11, 2026
Amanda’s Style File: Lucky May

May babies are lucky to have emeralds, a gemstone admired for centuries, as their birthstone, writes Amanda Gizzi.

Clientbook Logo
TechnologyMay 11, 2026
Clientbook’s New Tool Helps Jewelers Plan In-Store Events

The new module allows retailers to plan, promote, and measure the success of events from a single dashboard.

Pandora lab grown diamond necklace
Lab-GrownMay 08, 2026
NDC Publicly Criticizes Pandora Over ‘Misleading’ Natural Diamond Claims

NDC said in an open letter that Pandora’s statements about the carbon footprint of lab grown versus natural diamonds are inaccurate.

Ronnie VanderLinden and Feriel Zerouki
SourcingMay 08, 2026
Ronnie VanderLinden Takes Over as WDC President

The diamantaire and industry leader succeeds Feriel Zerouki and said he will focus on being a “champion” for natural diamonds.

Glenn Spiro Old Moghul Golconda Earrings
TrendsMay 08, 2026
Rihanna Chooses ‘Desert Diamonds’ for 2026 Met Gala

She wore our Piece of the Week, Glenn Spiro’s “Old Moghul Golconda” earrings, featuring fancy brown-yellow diamonds totaling 51.90 carats.

Kennedy’s Jewelers tourmaline necklace
Events & AwardsMay 08, 2026
JA Announces 2026 CASE Award Winners

Two pieces were named “Best in Show,” one from the retail category and one from the supplier category.

Kashmir sapphire ring
AuctionsMay 07, 2026
‘Spectacular’ Kashmir Sapphire Headlines Heritage Spring Jewelry Sale

Led by the 6.59-carat sapphire, the sale garnered $9.7 million, a record total for a Heritage jewelry auction.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy