Macy’s Longtime CEO to Retire Next Year
Jeff Gennette will step down in February 2024, passing the torch to the CEO of another notable retailer.

Gennette said it has been “a privilege” to work with Macy’s for the last 40 years.
He was appointed CEO in 2017 but got his start at the retailer in 1983 as an executive trainee at a Macy’s store in San Francisco, as per his LinkedIn profile.
“I’m proud of the exceptional work of our colleagues to strengthen Macy’s by successfully executing our winning ‘Polaris’ strategy,” he said, referring to the company’s turnaround plan.
“We’ve done so during profound industry changes and economic challenges,” he added.
The company’s board chose from within to replace Gennette, appointing Tony Spring, an executive vice president at Macy’s and Bloomingdale’s chairman and chief executive officer, as CEO-elect.
Spring also was appointed to be president and a member of the board of directors.

Spring has been with the Bloomingdale’s brand, which is under the Macy’s umbrella, for 36 years and was at the helm last year when the brand reached its highest ever sales volume and record customer engagement.
He serves on several boards in and out of the retail world, including on the National Retail Federation’s executive committee and board.
“Having worked closely with Jeff throughout our transformation, I see tremendous opportunity to build upon the storied reputation of each of our nameplates. We are further strengthening relationships with our customers through compelling merchandise, partnering with the best brands, and delivering great shopping experiences,” said Spring.
In his role as president, for the time being, Spring will be responsible for Macy’s digital, customer, merchandising, and brand teams, while also overseeing Bloomingdale’s and cosmetics company bluemercury.
“[Spring] has delivered strong results at Bloomingdale’s and has been an ally and trusted partner in advancing Macy’s strategies,” said Gennette. “Tony consistently innovates for the customer, is an exceptional brand builder and an excellent talent developer who has strengthened our culture through his leadership.”
As part of the leadership change, Chief Financial Officer Adrian Mitchell will take on an additional role, also serving as chief operating officer.

In the combined role, he will oversee the stores, technology and supply chain teams, as well as his existing finance and real estate oversight.
Gennette said, “I’m delighted Adrian’s role has greatly expanded, leveraging his deep strategic expertise, commitment to omnichannel operational excellence and strong financial discipline.”
Mitchell has served as CFO since November 2020, playing an important role in the retailer’s Polaris transformation plan.
Prior to joining Macy’s, he was a managing director and partner in the digital and consumer practices division of Boston Consulting Group. He was also the CEO of furniture company Arhaus and held executive roles at Crate and Barrel.
“I am excited to take on this new role to ensure that we further strengthen the disciplines that are modernizing Macy’s,” he said.
Gennette said Spring and Mitchell are “an ideal team to build on our momentum and propel Macy’s into the future.”
The Latest

Jacob & Co. partnered with the German technology company on two pairs of headphones, one set with diamonds and the other with sapphires.

Guillermo del Toro’s 2025 “Frankenstein” will feature 27 jewels and objects from the storied brand, including pieces from its archives.

Anglo plans to merge with Teck Resources Ltd. to form Anglo Teck. The deal changes nothing about its plans to offload De Beers.

With their unmatched services and low fees, reDollar.com is challenging some big names in the online consignment world.

The 9.51-carat fancy vivid blue diamond, which set two world auction records at Sotheby’s in 2014, is estimated to fetch up to $30 million.


The industry veteran joins the auction house as it looks to solidify its footprint in the jewelry market.

The nonprofit awarded four students pursuing a professional career in jewelry making and design with $2,250 each.

Jewelers of America is leading the charge to protect the industry amidst rising economic threats.

The Texas-based jeweler has also undergone a brand refresh, debuting a new website and logo.

The two organizations have finalized and signed the affiliation agreement announced in May.

The single-owner sale will headline Sotheby's inaugural jewelry auction at the Breuer building, its new global headquarters, this December.

From sunrise yoga to tariffs talks, these are some events to check out at the upcoming inaugural event.

Smith recalls a bit of wisdom the industry leader, who died last week, shared at a diamond conference years ago.

The “Victoria” necklace features a labradorite hugged by diamond accents in 18-karat yellow gold.

Two lower courts have moved to block the import taxes, which will remain in place as the legal battle continues.

The Kansas City Chiefs quarterback shares Hublot’s dedication to pursuing greatness, the Swiss watchmaker said.

The Type IIa stone, recovered from Botswana’s Karowe diamond mine last month, features unique coloration.

Breitling is now the NFL’s official timepiece partner, a move that puts the brand in front of the millions of Americans who watch football.

NYCJAOS is set for Nov. 21-23 in New York City’s Chelsea neighborhood.

U.S.-based investment company SMG Capital LLC is the new owner of the luxury brand.

A new court filing details the locations of the stores that will close, as well as the 830 that will remain open.

The new catalogs are “Tools, Equipment, & Metals” and “Findings & Metals.”

Sapphire’s variety of colors make it the perfect birthstone for September.

The retailer has raised its guidance after seeing total sales increase 3 percent in the second quarter, beating expectations.

Niccolò Rossi di Montelera, executive chairman of the board, was appointed as interim CEO.

The three-floor space also features the jeweler’s largest VIP salon in Japan and offers an exclusive diamond pendant.