Editors

My 12 Favorite Quotes From All Those Conversations in Park City

EditorsOct 26, 2022

My 12 Favorite Quotes From All Those Conversations in Park City

Editor-in-Chief Michelle Graff shares some verbal highlights from Jewelers Mutual’s inaugural “Conversations” event in Park City, Utah.

20221026_Conversations in Park City header.jpg
Milk Bar President Keith Levy was among the speakers at “Conversations in Park City,” Jewelers Mutual’s recent two-day conference. He spoke about how Milk Bar, which started out with a single, small shop in New York City and has expanded nationwide, differentiates itself from other bakeries.
There is a lot to digest from Jewelers Mutual Group’s recent two-day “Conversations in Park City” event, too much to fit into a single opinion piece or article.

But, before the event gets too far behind me, I wanted to share some of my favorite quotes from the two-day event, held over the weekend of Oct. 14 at the Deer Valley Resort in Park City, Utah.

These quotes are not presented in chronological order but, rather, in order of interest to me.

Hopefully, you will find them interesting too.

On ‘genderless’ jewelry
“Men have been wearing jewelry since ancient times, and they were comfortable with that.”
— Paola De Luca, CEO, The Futurist

“I think we are moving to a place where gender will not be a distinction in anything we make. ‘Men’s jewelry,’ I don’t think, will be a thing.”
— Victoria Gomelsky, editor-in-chief, JCK magazine 

De Luca and Gomelsky spoke on the same panel on Sunday afternoon about fashion and trends. The topic of brands moving away from labeling collections as “men’s” and “women’s” came up more than once during the discussion.

We see it all the time now among the big watch and jewelry players, though as Paola so astutely noted, gender fluidity in jewelry is not new; it’s just new to us right now. 

On the metaverse
“It’s super-early. Lean in; don’t run from it.”

“Chinese consumers are the most advanced in the world. They don’t call NFTs, ‘NFTs.’ They call them digital collectibles, because that’s what it is.”
— Liz Bacelar, global executive director of innovation, Estée Lauder Companies

In my opinion, Bacelar was the best speaker of the weekend—energetic, engaging and beyond knowledgeable about Web 3.0, the next iteration of the internet that will be decentralized and powered by AI and machine learning.  

Bacelar broke down the esoteric topics of the metaverse and NFTs—both expected to be key parts of Web3—in such a way that they would be understandable to anyone.

She also gave some of the best advice of the entire conference in telling retailers that, unless they plan to retire in the next six years, they need to embrace it. 

 Related stories will be right here … 

On sustainability
“In 2020, everything changed. Everything changed for all of us forever.”

“I think it’s about not getting discouraged but going one step at a time toward very lofty goals.”
— Sally Morrison, director of PR for natural diamonds, De Beers Group

Morrison spoke on the last panel of the weekend, a Sunday afternoon session about sustainability.

Her first remark referenced the way we all came to realize the impact our constant consumption has on the Earth when the pandemic forced billions of people to stay home and the smoke literally cleared.

The context of her second remark had to do with De Beers’ ambitious plan to be carbon neutral by 2030.

Both she and fellow panelist Johanna Levy, GIA’s first vice president whose role focuses on sustainability, made the point that for smaller players in the jewelry industry, being more sustainable doesn’t have to be a massive, expensive, and intimidating undertaking. 

It can start with small things, like reducing energy consumption in your stores, getting involved with a local environmental group, or not handing out plastic water bottles to customers all the time (I think the elimination of plastic water bottles is also a good note for all future conference organizers to take.)

On overlooked generations 
“Millennials are not dead. For some reason, I have not heard anyone talking about millennials.”

“Boomers and Gen Xers are not dead.”

— Paola De Luca, CEO, The Futurist

True to form, De Luca was one of the most quotable speakers of the weekend.

While there was a lot of talk over the weekend about Gen Z and their social media platform of choice, TikTok, De Luca astutely pointed out that older generations—the millennials, the baby boomers and, yes, even the lonely and forgotten latchkey kids of Generation X—still have a lot of buying power and many years left ahead of them.

It reminded me of the talk De Luca gave a couple years ago in Vicenza on the “midult,” which our Senior Editor Ashley Davis covered in an article that generated a lot of buzz. 


On ‘micro-influencers’
“The days of overly curated Instagram accounts, I think, are almost gone.”

“As a brand, I’d be cautious about sending out too much free stuff.”

— Jessica Quillin, co-founder and principal, It’s a Working Title

Quillin’s presentation on Saturday afternoon focused on the shift from macro-influencers—meaning major public figures like Kim Kardashian—to micro-influencers in the world of marketing, something National Jeweler columnist Lilian Raji explored for us a couple years ago.

Consumers today want authenticity. They want to feel like the influencer genuinely cares about the product they promote, and is a real person like them, with flaws and vulnerabilities.

(For those interested in pursuing a relationship with an influencer, micro or otherwise, the Jewelers Vigilance Committee provides a free “Disclosures 101” guide on its website; scroll down on this page to find it.)


On diversity and inclusion
“Diversity and inclusion is a very important aspect of marketing today.”
— Paola De Luca, CEO, The Futurist

It is also an important aspect of staffing, and organizing events like conferences and trade shows.  

De Luca’s quote came after Elyssa Jenkins-Pérez, director of membership and digital content at JVC, commented during the Q&A portion of De Luca’s panel that she will immediately leave a brand’s Instagram page if she’s scrolling through and sees no diversity.

And she’s not the only one.

“That is really important and a lot of my friends are like that,” Jenkins-Pérez said.

On not diluting your brand
“We don’t have to be all things to all people. When you do that, as a brand you get into difficult territory.”
— Keith Levy, president, Milk Bar 

Milk Bar is the now-huge chain of bakeries that pastry chef Christina Tosi started with one tiny shop in the East Village in New York. I remember going in there for a slice of crack pie (delicious) and cup of coffee when I lived in the East Village and drank coffee, both a number of years ago now. 

Levy is the chain’s president and an operating partner at Sonoma Brands, one of the private equity firms pouring money into Milk Bar so it can expand.   

A lot of people seemed impressed with Milk Bar’s growth and really enjoyed Levy’s presentation. 

I have other thoughts about private equity firms in retail (and in general) but I liked Levy’s quote and I thought it summed up what a lot of other speakers were saying over the weekend.

You don’t have to try everything—TikTok, the metaverse, influencers, etc.—but you do have to define your brand and be able to answer these two questions. 

What makes your jewelry brand or store unique? Why should people buy from you instead of from one of your competitors?  

Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Bergman Jewelers family
IndependentsApr 01, 2025
Bergman Jewelers in Omaha Closing After 137 Years

The independent jeweler first opened its doors in 1888.

QVC Group Inc. logo
MajorsApr 01, 2025
QVC Group to Cut 900 Jobs in the U.S.

The layoffs come amid the TV shopping channel’s efforts to restructure and focus on live shopping through social media.

Coconut Grove Jewelry & Watch Show
Events & AwardsApr 01, 2025
U.S. Antique Shows Adds Fall Show in Florida

The debut event will take place in Miami’s Coconut Grove neighborhood this fall.

bench jeweler 1872x1052.png
Brought to you by
The Heart of the Industry: Giving Bench Jewelers the Recognition They Deserve

Bench jewelers spend years honing their skills, Jewelers of America’s Certification validates their talents.

The Jewelry Symposium (TJS)
Events & AwardsApr 01, 2025
TJS to Host Discussion on Jewelry Industry’s Labor Shortage

The roundtable will take place May 17 ahead of the trade show’s welcome dinner.

Weekly QuizMar 27, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Peanuts x Monica Rich Kosann Collection Bracelets
CollectionsApr 01, 2025
Monica Rich Kosann Says ‘Good Grief’ in Peanuts Jewelry Collection

The “Peanuts x Monica Rich Kosann” collection features the comic strip’s classic vocabulary across 10 bracelet designs.

Graphic for What Do We Mean When We Say “Recycled” Gold webinar
Recorded WebinarsMar 31, 2025
Watch: What Do We Mean When We Say ‘Recycled’ Gold?

Three industry experts dive into the complexities of the material often marketed as an “ethical” alternative for metal in jewelry.

Facets-of-Fire-Difference-You-Can-See.jpg
Brought to you by
Natural Diamonds Should Mean More

Natural diamonds mean more than lab-grown, but when every cut is ideal, they all look the same. Customers want more—Facets of Fire delivers.

Mindi Mond Clarity Earrings
TrendsMar 31, 2025
Amanda’s Style File: Dripping in Diamonds

Diamonds are not only one of the most prominent gemstones, but the birthstone for those born in April.

Lashbrook ring
MajorsMar 31, 2025
Lashbrook Expands Into Luxury Golf Gifts With Acquisition

The Utah-based company known for making wedding bands has acquired Doubloon Golf.

Bulgari and LVMH Watches CEO Jean-Christophe Babin
WatchesMar 31, 2025
Bulgari CEO Jean-Christophe Babin Will Also Head LVMH Watches

The longtime luxury executive led one of LVMH’s watch brands, TAG Heuer, for 12 years before taking over Bulgari in 2013.

Surveillance footage of robbery
CrimeMar 28, 2025
2 Suspects Arrested in $1.7M Smash-and-Grab Robbery of NY Jewelry Store

Authorities said the robbers fled with jewelry and 70 Rolex watches, later taking pictures of themselves posing with big stacks of cash.

Nephrite and Jadeite by Heinrich Fischer, Richard W. Hughes
SourcingMar 28, 2025
19th-Century Jade Book Now Available in English

Lotus Gemology founder Richard W. Hughes has translated Heinrich Fischer’s 1880 book “Nephrit und Jadeit” from its original German.

LÖF The Valentine Ring
CollectionsMar 28, 2025
Piece of the Week: Löf’s ‘The Valentine’ Ring

The ring's design features contrasting lines influenced by work from architecture-inspired photographer Nikola Olic.

Eggs on a shelf
SurveysMar 27, 2025
Consumer Confidence Falls in March Amid ‘Gloomy’ Outlook

The Conference Board’s index fell as consumers continued to worry about the impact of tariffs, the labor market, and the price of eggs.

Richard Rainsford memorial ring
AuctionsMar 27, 2025
300-Year-Old Ring Linked to Witch Trial Judge Goes Unsold at Auction

However, two medieval jewels surpassed estimates at Noonans Mayfair’s recent jewelry auction in London.

Austin Butler
WatchesMar 27, 2025
Austin Butler Joins Breitling as Brand Ambassador

The Oscar-nominated actor debuted in the campaign for the new “Top Time B31” collection, which introduced Breitling’s Caliber B31.

ICA Congress Brazil 2025
SourcingMar 27, 2025
Susan Jacques, Gaetano Cavalieri to Headline 2025 ICA Congress

The Congress is scheduled to take place May 19-22 in Brasilia, Brazil.

Bailey’s Fine Jewelry storefront
IndependentsMar 26, 2025
Bailey’s Fine Jewelry Acquires Fellow NC Independent Jeweler

The family-owned retailer is the new owner of Morrison Smith Jewelers in Charlotte, North Carolina.

Bulova 150 Art Deco Miss America Watch, 150 Art Deco Pocket Watch
WatchesMar 26, 2025
Bulova Celebrates 150th Anniversary With Art Deco Watches

The “150 Art Deco” collection features a Miss America timepiece and a pocket watch from the brand’s Archive Series.

Alex Wellen
MajorsMar 26, 2025
QVC Group Appoints New President

Alex Wellen, formerly CEO and president of MotorTrend Group, has taken on the role.

Jewelers of America’s new logo
Events & AwardsMar 26, 2025
Jewelers of America Announces New Funding Initiative

The Impact Initiative is part of the nonprofit association’s new three-year strategic plan.

Christies regent kashmir sapphire and regal Burmese ruby
AuctionsMar 25, 2025
Christie’s To Auction 35-Carat Sapphire, 13-Carat Ruby

The ruby and the sapphire, which Christie’s calls a “once-in-a-generation masterpiece,” are part of the upcoming Hong Kong jewelry auction.

Diamond earrings held in gloved hand
CrimeMar 25, 2025
Tiffany & Co. Earrings Swallowed Following Grab-and-Run Theft Recovered

The two pairs of earrings, snatched from a Tiffany & Co. store in Orlando, Florida, are valued at a combined $769,500.

Emmanuel Raheb CEO of Smart Age Solutions
ColumnistsMar 25, 2025
The Smart Lab: Using Short-Form Videos to Sell More Jewelry

The time to start experimenting with video content is now, writes columnist Emmanuel Raheb.

Pomellato Nudo High Jewelry Campaign
CollectionsMar 24, 2025
Pomellato’s Latest ‘Nudo’ Collections Revamp its Classic Design

From striking high jewelry to miniature fine jewelry, the new chapter continues to highlight gemstones featuring its signature 57-facet cut.

Jamie Singleton, Bill Brace, Rebecca Wooters, Bill Luth
MajorsMar 24, 2025
4 Top Executives to Depart Signet Jewelers Amid Turnaround

The jewelry giant is reducing its senior leadership by 30 percent as part of its new turnaround strategy.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy