Majors

Unsealed Documents Paint Troubling Portrait of Sterling

MajorsMar 01, 2017

Unsealed Documents Paint Troubling Portrait of Sterling

The documents are connected to the ongoing gender discrimination case against Sterling Jewelers and detail a culture where women were objectified, disrespected and scared.

Washington--The Washington Post published a report Monday detailing accounts of sexual harassment and objectification of women at Sterling Jewelers Inc., operator of the Kay and Jared chains. 

The article was based on more than 1,000 pages of sworn statements submitted as part of the ongoing class-action arbitration that accuses Sterling of pay and promotion discrimination against women. 

The arbitration itself does not contain any allegations of sexual harassment or impropriety, which David Bouffard, spokesman for Sterling parent company Signet Jewelers Ltd., pointed out were never pursued by the claimants’ attorneys despite “years of litigation, millions of pages of documentation and numerous depositions.”

But the documents reported on by the Post were filed as part of the case and had remained under wraps, until now.

The documents consist of declarations from about 250 women and men and detail reports of mandatory company meetings where women were “aggressively pursued, grabbed and harassed,” the Post story states.

One former Sterling employee said she didn’t like being alone anywhere and dreaded going to these meetings where women “were meat, being shopped.”

One former male employee told the Post that he was troubled by the climate at the retailer, writing in his declaration: “This culture of sexism and womanizing was so prevalent that female management employees were pressured to acquiesce and participate.”

Bouffard said in his statement sent Monday night that these allegations present a “distorted and inaccurate” view of the company.

They involve a very small number of individuals who worked for Sterling during the period covered by the class arbitration (2004 to present) and many of the allegations go back decades, he said.

Bouffard also noted that complaints reported to the company were “thoroughly investigated, and action was taken where appropriate.”

The report is another blow for Signet Jewelers Ltd., which already is grappling with slow sales and fallout from last year’s allegations of stone-swapping at Kay Jewelers stores.

The gender discrimination case against Sterling Jewelers, which accuses the retailer of paying female employees less and passing them over for promotions in favor of men, was first filed by a group of about 12 women in 2008.

Though Signet Jewelers fought against it, arbitrator Kathleen A. Roberts ruled in February 2015 that the women could pursue their claims as a class, though she threw out claims that the alleged discrimination was intentional.

The case now includes 69,000 former and current Sterling employees.

The documents obtained by the Post were employee statements that

were submitted as part of the arbitration that had been designated as confidential.

Attorneys for the women fought to make these documents public, eventually reaching an agreement with Sterling’s lawyers that the documents could be released as long as the names of executives and managers accused of harassment or abuse were redacted.

In its story, the Post said it had been asking to review the employee statements submitted as part of arbitration since 2015. More than 1,300 pages of sworn statements from 250 men and women were released Sunday and were the basis for the story that the Post published on Monday.

Bouffard said the sexual harassment allegations “are being publicized by claimants’ counsel to present a distorted, negative view of the company.”

The lead counsel for the women, Joseph M. Sellers of the Washington, D.C. firm of Cohen Milstein, did not respond to request for comment on the story Tuesday.

The Equal Employment Opportunity Commission (EEOC) has a separate lawsuit against Sterling Jewelers alleging the same--pay and promotion discrimination. That lawsuit was filed in federal court in 2008 on behalf of 44,000 women and is ongoing.
Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Hiba Husayni, Jules Kim, Johnny Nelson, Dorian Webb, Lorraine West
Events & AwardsJan 20, 2026
These Are the 5 Finalists for the David Yurman Gem Awards Grant

The grant is in its first year and was created to recognize an exceptional fine jewelry designer whose star is on the rise.

Emmanuel Raheb, National Jeweler columnist and CEO of Smart Age Solutions
ColumnistsJan 20, 2026
First-Party Data Is the Most Valuable Asset Jewelers Have in 2026

Data built on trust, not tracking, will be key to success going forward, as the era of “borrowed attention” ends, Emmanuel Raheb writes.

Peter Yantzer at a diamond cutting machine
EditorsJan 16, 2026
Remembering Pete Yantzer for His Contributions and His Kindness

Pete’s boundless curiosity extended beyond diamond cut and he was always eager to share his knowledge with others, no matter the topic.

JamAlert 1872x1052.png
Brought to you by
How Jewelers Can Fight Back Against Cell Jammers

Criminals are using cell jammers to disable alarms, but new technology like JamAlert™ can stop them.

Buccellati Opera Tulle ring
FinancialsJan 16, 2026
Richemont’s Jewelry Brands Shine in Q3

Cartier, Van Cleef & Arpels, Buccellati, and Vhernier had another successful holiday season, Richemont reported this week.

Weekly QuizJan 15, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Lagos SML High Jewelry Bee Brooch
TrendsJan 16, 2026
Diane Lane's Brooch Buzzes at the 2026 Golden Globes

Our Piece of the Week is Lagos’ “Bee” brooch that was seen on the red carpet for the first time on Sunday.

Gavel
CrimeJan 15, 2026
D.C. Rapper ‘Taliban Glizzy’ Sentenced to 18+ Years for Jewelry Store Robberies

Trevor Jonathan Wright led a crew in a string of armed robberies targeting South Asian-owned jewelry stores on the East Coast.

Recipients Collage 2025 - NJ (1872 x 1050 px) (1872 x 1052 px).png
Brought to you by
Impacting Tomorrow Today

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

Jewelers of America 20 Under 40 Program
Events & AwardsJan 15, 2026
Jewelers of Americas’ ‘20 Under 40’ Nominations Now Open

The program recognizes rising professionals in the jewelry industry.

The Venetian Expo Las Vegas
Events & AwardsJan 15, 2026
Registration for JCK Las Vegas 2026 Is Now Open

A new lifestyle section and a watch showcase have been added to this year’s event.

Avocados From Mexico Golden Double Dip Chip
TrendsJan 15, 2026
Don’t Double-Dip With This Golden Chip

Avocados From Mexico is celebrating those who love to double-dip in game day guacamole with a 14-karat yellow gold tortilla chip necklace.

41.82-carat rough blue diamond recovered from the Cullinan Mine
SourcingJan 15, 2026
Nearly 42-Carat Blue Diamond Discovered in South Africa

Petra Diamonds unearthed the 41.82-carat, Type IIb blue diamond at the Cullinan Mine.

Marie Lichtenberg Lasso Locket Bracelets Campaign
CollectionsJan 14, 2026
Marie Lichtenberg Lassos Leather for New Bracelets

The brand is trading its colorful fabric cords for Italian leather in its “Lasso” baby locket bracelets.

“My Next Question: The Podcast” graphic featuring Amanda Gizzi and Michelle Graff
TechnologyJan 14, 2026
“My Next Question” Enters Its Podcast Era

National Jeweler and Jewelers of America’s popular webinar series is evolving in 2026.

Colman Domingo
CollectionsJan 14, 2026
Boucheron Names Colman Domingo as Brand Ambassador

The award-winning actor’s visionary approach and creativity echo the spirit of Boucheron, the brand said.

Burnell’s Fine Jewelry Kristi Regan, Nathan Regan, Sean Hamlin, Erin Carson
IndependentsJan 14, 2026
Kansas Jeweler Wins 2025 ‘Wag’ Award

Edge Retail Academy honored Burnell’s Fine Jewelry in Wichita, Kansas, with its annual award for business excellence.

National Jeweler columnist Sherry Smith, vice president of coaching strategy and development at the Edge Retail Academy
ColumnistsJan 13, 2026
2025 Was a ‘Price Up, Units Down’ Year, Here’s What That Signals for 2026

In a market defined by more selective consumers, Sherry Smith shares why execution will be independent jewelers’ key to growth this year.

Orr’s Jewelers David Gordon, Marcia Gordon, Aliza Gordon, Leslie Gordon
IndependentsJan 13, 2026
Orr’s Jewelers Opens New Location in Pittsburgh’s Strip District

The family-owned jeweler’s new space is in a former wholesale produce market.

Stock image of a gavel and books
CrimeJan 13, 2026
Alleged Getaway Driver Charged in Florida Jewelry Store Robbery

Ivel Sanchez Rivera, 52, has been arrested and charged in connection with the armed robbery of Tio Jewelers in Cape Coral, Florida.

Rio Grande diamonds
SourcingJan 13, 2026
Rio Grande To Offer Calibrated Diamond Melee

The supplier’s online program allows customers to search and buy calibrated natural and lab-grown diamond melee, including in fancy shapes.

Hana Kaneko rings
Events & AwardsJan 13, 2026
NYC Jewelry, Antique, & Object Show Announces Winter Event

The new show will take place Jan. 23-25, 2026.

MNQ FINAL - NJ web - 1872 x 1052 px.png
PodcastsJan 12, 2026
Introducing My Next Question, the Podcast

A monthly podcast series for jewelry professionals

Lisa Manobal, Priyanka Chopra Jonas
EditorsJan 12, 2026
Platinum, White Gold Rule the 2026 Golden Globes

Associate Editor Natalie Francisco highlights her favorite jewelry moments from the Golden Globes, and they are (mostly) white hot.

Peter Yanzter, former executive director of AGS Labs
GradingJan 12, 2026
Peter Yantzer, Former Executive Director of AGS Labs, Dies at 77

Yantzer is remembered for the profound influence he had on diamond cut grading as well as his contagious smile and quick wit.

Macy’s New York Herald Square
MajorsJan 12, 2026
These 14 Macy’s Locations Will Close This Year

The store closures are part of the retailer’s “Bold New Chapter” turnaround plan.

Jewelers Mutual logo
MajorsJan 12, 2026
Jewelers Mutual Acquires AI-Powered Event Insurance Program

Through EventGuard, the company will offer event liability and cancellation insurance, including wedding coverage.

Kendra Scott CEO Chris Blakeslee
MajorsJan 09, 2026
Kendra Scott Taps Activewear Exec as CEO

Chris Blakeslee has experience at Athleta and Alo Yoga. Kendra Scott will remain on board as executive chair and chief visionary officer.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy