Majors

Unsealed Documents Paint Troubling Portrait of Sterling

MajorsMar 01, 2017

Unsealed Documents Paint Troubling Portrait of Sterling

The documents are connected to the ongoing gender discrimination case against Sterling Jewelers and detail a culture where women were objectified, disrespected and scared.

Washington--The Washington Post published a report Monday detailing accounts of sexual harassment and objectification of women at Sterling Jewelers Inc., operator of the Kay and Jared chains. 

The article was based on more than 1,000 pages of sworn statements submitted as part of the ongoing class-action arbitration that accuses Sterling of pay and promotion discrimination against women. 

The arbitration itself does not contain any allegations of sexual harassment or impropriety, which David Bouffard, spokesman for Sterling parent company Signet Jewelers Ltd., pointed out were never pursued by the claimants’ attorneys despite “years of litigation, millions of pages of documentation and numerous depositions.”

But the documents reported on by the Post were filed as part of the case and had remained under wraps, until now.

The documents consist of declarations from about 250 women and men and detail reports of mandatory company meetings where women were “aggressively pursued, grabbed and harassed,” the Post story states.

One former Sterling employee said she didn’t like being alone anywhere and dreaded going to these meetings where women “were meat, being shopped.”

One former male employee told the Post that he was troubled by the climate at the retailer, writing in his declaration: “This culture of sexism and womanizing was so prevalent that female management employees were pressured to acquiesce and participate.”

Bouffard said in his statement sent Monday night that these allegations present a “distorted and inaccurate” view of the company.

They involve a very small number of individuals who worked for Sterling during the period covered by the class arbitration (2004 to present) and many of the allegations go back decades, he said.

Bouffard also noted that complaints reported to the company were “thoroughly investigated, and action was taken where appropriate.”

The report is another blow for Signet Jewelers Ltd., which already is grappling with slow sales and fallout from last year’s allegations of stone-swapping at Kay Jewelers stores.

The gender discrimination case against Sterling Jewelers, which accuses the retailer of paying female employees less and passing them over for promotions in favor of men, was first filed by a group of about 12 women in 2008.

Though Signet Jewelers fought against it, arbitrator Kathleen A. Roberts ruled in February 2015 that the women could pursue their claims as a class, though she threw out claims that the alleged discrimination was intentional.

The case now includes 69,000 former and current Sterling employees.

The documents obtained by the Post were employee statements that

were submitted as part of the arbitration that had been designated as confidential.

Attorneys for the women fought to make these documents public, eventually reaching an agreement with Sterling’s lawyers that the documents could be released as long as the names of executives and managers accused of harassment or abuse were redacted.

In its story, the Post said it had been asking to review the employee statements submitted as part of arbitration since 2015. More than 1,300 pages of sworn statements from 250 men and women were released Sunday and were the basis for the story that the Post published on Monday.

Bouffard said the sexual harassment allegations “are being publicized by claimants’ counsel to present a distorted, negative view of the company.”

The lead counsel for the women, Joseph M. Sellers of the Washington, D.C. firm of Cohen Milstein, did not respond to request for comment on the story Tuesday.

The Equal Employment Opportunity Commission (EEOC) has a separate lawsuit against Sterling Jewelers alleging the same--pay and promotion discrimination. That lawsuit was filed in federal court in 2008 on behalf of 44,000 women and is ongoing.
Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Gold bracelets and bangles
SurveysJul 16, 2025
Signet Jewelers Falls Lower on NRF’s ‘Top 100’ Retailers List

The middle class is changing its approach to buying jewelry and affordable luxury goods, the NRF said.

Buccellati Opera high jewelry bracelet
FinancialsJul 16, 2025
Richemont’s Jewelry Sales Up 7% in Q1

It marks the third consecutive quarter of growth for Cartier, Van Cleef & Arpels, Buccellati, and Vhernier.

Rolex Datejust ref. 16233
WatchesJul 16, 2025
The Top-Selling Rolex Models of the Last 15 Years, According to Bob’s Watches

The reseller’s market trends report, based on its sales data, also shows exactly how much Rolex prices have jumped since 2010.

an instructor and a student in a bench jewelry classroom
Brought to you by
Investing in the Next Generation of Bench Jewelers

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

Jean Dinh Van Orgue Ring
AuctionsJul 16, 2025
Christie’s To Honor Dinh Van With Exhibition

The auction house will be hosting a retrospective paying tribute to jeweler Jean Dinh Van and his company’s 60th anniversary.

Weekly QuizJul 10, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Jake Duneier and Danielle Duneier
IndependentsJul 16, 2025
Clyde Duneier Ushers In Fourth Generation

Jake Duneier and Danielle Duneier-Goldberg have stepped into the roles of CEO and president, respectively.

Boucheron Impermanence Boucheron Dragonfly Earrings and Wisteria Hair Piece
CollectionsJul 15, 2025
Boucheron’s New High Jewelry Calls Attention to Nature’s Impermanence

The “Impermanence” collection contemplates nature through the Japanese art of Ikebana (flower arranging) and philosophy of wabi-sabi.

Jewelers of America logo with meetup, State of the Majors, giveaway and massages
Brought to you by
Jewelers of America is Headed to Las Vegas for JCK 2025

The countdown is on for the JCK Las Vegas Show and JA is pulling out all the stops.

Eric Ford, Couture’s new brand director and former fine jewelry buyer at Neiman Marcus
Events & AwardsJul 15, 2025
Neiman Marcus Vet Joins Couture as Brand Director

Eric Ford will step into the role, bringing with him decades of experience.

Bench jeweler holding a ring and a tool
IndependentsJul 15, 2025
Ben Bridge Jeweler Acquires Olympic Manufacturing

In addition to improved capabilities, the acquisition will allow the jeweler to offer support to other independent jewelers.

Guzema Celestial Blue
CollectionsJul 15, 2025
Guzema Debuts First Colored Gemstone Jewelry

The “Celestial Blue” capsule collection campaign features Olympian Kateryna Sadurska.

Long’s Jewelers Summer of Love promo
IndependentsJul 14, 2025
It’s the Summer of Love at Long’s Jewelers

The New England jeweler is hosting a bridal event for the month of August.

Ethical Gem Fair
SourcingJul 14, 2025
Ethical Gem Fair Heads to Seattle

The trade-only event will host its debut fair in the Emerald City later this month.

The Edge and The Edge Retail Academy Logos
Events & AwardsJul 11, 2025
The Edge’s Annual Conference Returns in September

Its sessions will focus on inventory strategies, staff performance, retention and acquisition, emerging market trends, and more.

Miseno Arco Earrings
CollectionsJul 11, 2025
Piece of the Week: Miseno’s ‘Arco’ Earrings

For its 10th anniversary, Miseno designed the “Arco” earrings based on the Arco Felice, an arch conceptualized in A.D. 95 in Miseno, Italy.

James Avery Texas charm
Policies & IssuesJul 11, 2025
James Avery to Donate $1M to Texas Hill Country Relief Efforts

The jewelry company is one of several contributing to relief efforts in the region after the recent floods.

Kelly Osbourne Engagement Ring
TrendsJul 11, 2025
Kelly Osbourne’s Engagement Ring Is Sweet as Honey

Inspired by fiancé Sid Wilson’s nickname for her, the white and yellow diamond ring features a unique honeycomb design.

Penny Preville Anniversary Bangles and Penny Preville
CollectionsJul 10, 2025
Penny Preville Celebrates 5 Decades of Jewelry Design

The brand is marking its 50th anniversary with a limited-edition bangle, high jewelry suites, new collections, and more.

Exterior shot of Alvin Goldfarb Jeweler in Bellevue, Washington
IndependentsJul 10, 2025
Steven Goldfarb to Retire, Close Alvin Goldfarb Jeweler

Goldfarb said changes in the industry, coupled with his age and the updates needed to modernize his business, drove his decision.

LVMH chairman and CEO of the Americas Michael Burke
MajorsJul 10, 2025
LVMH Names New Chairman, CEO of the Americas

Longtime LVMH executive Michael Burke has stepped into the role.

A calligraphy sculptural ring made in 18-karat Fairtrade gold (Photo by: Jamie Trounce)
Events & AwardsJul 10, 2025
IAC Gold and Diamond Conference Returns to NYC

Central topics of next week’s event include climate action, labor rights, artisan preservation, and value retention in producing countries.

Vickie Rokkos
MajorsJul 10, 2025
Hearts On Fire Appoints New Sales Director

Vickie Rokkos has joined the jewelry company as its new national sales director of North America.

Mikimoto The Bows high jewelry necklace
SurveysJul 09, 2025
Jewelry Stays Strong as Luxury Market Slows, Bain & Co. Says

Turbulence will be the new baseline for luxury as it faces its biggest potential setbacks in 15 years, a recent report said.

1 NJ-Supplier-Bulletin-Snake-One.jpg
Supplier BulletinJul 09, 2025
JCK Unwrapped: Trends, Insights & Post-Show Tips

Sponsored by Rio Grande Jewelry Supply

Cece Jewellery For the Love of Fruits Pendants
CollectionsJul 09, 2025
Cece Jewellery’s New Fruit Jewels Celebrate Life’s Sweetness

The “For the Love of Fruits” collection features five fruit pendants, each holding a different meaning.

Graphic showing images from National Jeweler’s top 5 stories 2025
EditorsJul 09, 2025
The Most-Read Stories of 2025, So Far

Diamonds and crimes (some involving diamonds) top the list of National Jeweler’s most popular stories halfway through the year.

 The Dash Diamond Crater of Diamonds State Park
SourcingJul 09, 2025
Florida Couple Finds 3-Carat Diamond in Arkansas

They discovered “The Dash Diamond,” named for their dog, at the Crater of Diamonds State Park earlier this month.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy