Two suspects have been arrested in connection with the complex phone scam.
Jewelers Mutual Plans Transition to Mutual Holding Company
The Wisconsin insurance commissioner and company policyholders must approve the plan in order for it to move forward.
Neenah, Wis.—Jewelers Mutual Insurance Company is planning to transition to a mutual holding company, it announced last week, as it looks to extend the scope of its operations beyond insurance.
The company currently is organized as a mutual insurance company, meaning it’s an insurer owned by its policyholders, rather than stockholders.
Changing to a mutual holding company, or MHC, would allow Jewelers Mutual to become a wholly-owned stock subsidiary of the new MHC while preserving mutual policyholder rights, Mark Willson, vice president and general counsel at Jewelers Mutual, explained to National Jeweler.
The company does not plan to go public and will leave ultimate control of the company in the hands of member policyholders, he said.
The plan is subject to approval by both the insurance commissioner in Wisconsin, where Jewelers Mutual is based, and policyholders.
In a press release announcing the planned transition, CEO Scott Murphy noted that Jewelers Mutual, which has been in business since 1913, has to evolve in order to better serve its policyholders, who are adjusting to the changing needs of the industry.
Transitioning to an MHC will allow for more flexibility, enabling the company to better operate its current business as well as pursue other opportunities in the future, he said.
For example, Willson said the company currently faces limitations on its ancillary operations—divisions like JM Shipping Solution and JM Care Plan, the service contract and extended warranty product jewelers can offer to customers—even if they benefit its core insurance operations.
Becoming a mutual holding company would remove those limitations while still giving the company board oversight and control.
The change will also allow the company to extend membership rights to policyholders of current and future subsidiaries of Jewelers Mutual who would not have them otherwise.
“A tangible example of another component of this additional flexibility is that JM Specialty policyholders would become MHC members under the filed plan and be able to vote for members of the board of directors, extending the company’s ‘mutuality’ to more members than is possible today,” Willson said.
JM Specialty Insurance Company, an insurance underwriting company within Jewelers Mutual, is a new insurer that is set to begin writing business later this year.
The planned transition will not affect any of the current coverages, premium rates, loss prevention or claims-handling processes, the company confirmed.
Jewelers Mutual also noted that its board of directors and officers would remain the same and would not receive any additional compensation because of the transition.
And,
The company’s board of directors already has unanimously approved the change and the plan has since been filed with the Wisconsin Office of the Commissioner of Insurance.
If approved by the commissioner’s office, it then goes to existing and eligible policyholders for a vote.
Policyholders will be able to vote by proxy via mail or email, or can choose to attend a special policyholders meeting.
Dates have not been set for the administrative hearing, proxy mailing or policyholder meeting, but the company said it hopes to complete the transition by the end of 2019.
For more information on the plan, policyholders can call 888-884-2424 or visit JewelersMutual.com.
The Latest

In her first column for National Jeweler, Jennifer Shaheen asks jewelers if they know how to connect with the next generation of consumers.

The annual awards cover tuition for an on-site educational course at the Swiss lab, as well as flights and lodging.

Submit your pieces for a chance to win in this year's competition.

The jeweler partnered with the Tennessee resort to honor its 50th anniversary with limited-edition blackberry pendants and earrings.


The third-generation jeweler shared how the North Carolina retailer is celebrating this milestone and the love story that started it all.

The class, led by renowned metalsmith Cynthia Eid, highlighted Argentium silver as an alternative to gold amid high prices.

Retailers are seeking new ways to attract customers, increase traffic, and create revenue – Estate buying events are a popular solution.

The show is slated for Oct. 16-19 at the Miami Beach Convention Center.

The “Empresses” capsule uses 19th-century medals depicting Napoleon, Joséphine, and Marie-Louise across five one-of-a-kind pieces.

The retailers at the top of the list offer affordable products and fun, discovery-fueled experiences.

Daniel Bing was formerly the marketing director for the Americas at Vacheron Constantin.

In our Piece of the Week, the designers reimagine the tennis bracelet with green enamel wrapped around a strand of “Desert Diamonds.”

The industry veterans join the podcast to discuss diamond marketing, the FTC Jewelry Guides, and lobbying for lower tariffs.

Founder Vik Westermann said the app is a “starting point” to inspire people to work with appraisers and gem labs, not replace them.

The Verdura brooch, which belonged to the late Virginia Fortune Ryan Ogilvy, was sold to a private collector in Asia.

The five students were awarded a total of $10,000 through the nonprofit’s 2026 “Future of Jewelry Making” scholarship.

The jeweler is encouraging customers who own lookalike rings to come into the store and trade them for credit towards an authentic piece.

The new campaign, “You Are The Occasion,” discourages shoppers from saving their fine jewelry for special occasions only.

Mehta led India’s GJEPC through the 2008 financial crisis and was respected worldwide for his wisdom, integrity, and knowledge.

One is the driver who allegedly crashed a car into a Sacramento jewelry store in April, striking a 71-year-old employee who later died.

In a new column, Peter Smith posits that people actually enjoy putting together IKEA furniture, and the same is true for engagement rings.

9lakha Jewelers in Iselin, New Jersey, was the target of a smash-and-grab robbery on Aug. 8.

The jeweler has partnered with 818 Tequila to gift lab-grown diamond studs to a bride-to-be and their bridal party.

The exhibition will feature more than 100 drawings of stained-glass lampshades, windows, and more, many created by women and émigrés.

Marquise-cut diamonds in drop charms are the center of the new collection, reflecting the movement of a dancer in modular styles.

The inaugural Fort Lauderdale Jewelry, Antique, & Object Show will be held from Jan. 28 through Feb. 1, 2027.






















