The pieces in “Animali Tarallo” portray animals from stingrays to elephants through portraits and interpretations of their patterns.
Coach’s Corner: Is Your Business Open to Change?
It’s not going to be business as usual when we open up, writes Pat Henneberry, and the jewelry industry will need to adapt.

How do we adopt new ways of, for example, buying from a vendor, selling to a retail customer, educating our staff and/or attending jewelry shows (or not)?
I would suggest that in order to confront the rapidly evolving world around us, you need to have a system in place to adapt with the changes.
And you need to be open to change like never before.
Look for new technologies and be open to new ways of selling and new products that work in this new place in which we find ourselves.
It’s not going to be business as usual when we “open up,” not for you or your customers.
You need to ask yourself: How are you going to attract your customers back in your store?
Your customers have gotten use to virtual meetings, working from home and buying everything online. So, what’s the pull going to be?
It’s no secret the world has been changing before our eyes. Our industry is a global industry and depends on worldwide business.
So, then, how do you find the best way to handle these changes? To make sure you, and your stores and businesses, can hit any curve balls that come their way?
As a marketing expert, coach and trainer for more than 30 years in the jewelry industry, I’ve witnessed the implementation of many frameworks, brands and sales methodologies to launch new products, expand or simply keep companies afloat during tough times.
I remember when ArtCarved sold the Keepsake name to Walmart and everyone thought that would kill the diamond business, when the big-box stores were going to take over the mom-and-pop shops and put them all out of business.
There are many more stories and industry events we have all endured.
What I’ve found is that those who approach their businesses with a rigid system often buckle under the shifting currents. They don’t last.
But there is one simple thing we can do, and it won’t cost you anything.
The best way to handle an evolving world in this unprecedented time is with a system built around just that: evolution, being open to new ideas and being flexible.
An agile approach is one designed to keep you limber and able to roll with the tides of
Yes, this might seem too simple in such a difficult time.
Trust me, I am presently looking for my next company to work with, and it’s been a challenge. Timing is everything, and now’s not the best time in our industry to be job hunting. It’s tough on everyone!
But there is not one person in our industry who’s not affected by our world right now. I would advise all of us to stay open to new possibilities.
Be ready to move quickly on new ideas; don’t wait for everyone to jump on board.
Be a trend-setter, be flexible and be open to new product.
Before I sign off, I want to leave you with this recap of the words I most want you to remember from this column. I hope they help.
Evolve, be flexible, stay open, pivot (one of my favorite words), be limber, roll with it, and stay agile.
Also, stay creative and open-minded, for new ideas will come from this.
We have been through tough times before. Our industry is going to get through this and rise up, just as we have so many times in the past.
If there is anything I can do for anyone, please email me at pat@pathenneberry.com.
Peace and prayers, my friends.
The Latest

Parent company Saks Global said the iconic location will be open through the holiday season as it decides what to do with the space.

Ronald Winston, son of Harry Winston, donated the diamonds to the Smithsonian National Museum of Natural History in Washington, D.C.

Bench jewelers spend years honing their skills, Jewelers of America’s Certification validates their talents.

The virtual event will take place April 7 at 3 p.m.


The educational event will take place in Charlotte, North Carolina, this May.

The layoffs come amid the TV shopping channel’s efforts to restructure and focus on live shopping through social media.

Natural diamonds mean more than lab-grown, but when every cut is ideal, they all look the same. Customers want more—Facets of Fire delivers.

The debut event will take place in Miami’s Coconut Grove neighborhood this fall.

The roundtable will take place May 17 ahead of the trade show’s welcome dinner.

The “Peanuts x Monica Rich Kosann” collection features the comic strip’s classic vocabulary across 10 bracelet designs.

Three industry experts dive into the complexities of the material often marketed as an “ethical” alternative for metal in jewelry.

Diamonds are not only one of the most prominent gemstones, but the birthstone for those born in April.

The Utah-based company known for making wedding bands has acquired Doubloon Golf.

The longtime luxury executive led one of LVMH’s watch brands, TAG Heuer, for 12 years before taking over Bulgari in 2013.

Authorities said the robbers fled with jewelry and 70 Rolex watches, later taking pictures of themselves posing with big stacks of cash.

Lotus Gemology founder Richard W. Hughes has translated Heinrich Fischer’s 1880 book “Nephrit und Jadeit” from its original German.

The ring's design features contrasting lines influenced by work from architecture-inspired photographer Nikola Olic.

The Conference Board’s index fell as consumers continued to worry about the impact of tariffs, the labor market, and the price of eggs.

However, two medieval jewels surpassed estimates at Noonans Mayfair’s recent jewelry auction in London.

The Oscar-nominated actor debuted in the campaign for the new “Top Time B31” collection, which introduced Breitling’s Caliber B31.

The Congress is scheduled to take place May 19-22 in Brasilia, Brazil.

The “150 Art Deco” collection features a Miss America timepiece and a pocket watch from the brand’s Archive Series.

Alex Wellen, formerly CEO and president of MotorTrend Group, has taken on the role.

The Impact Initiative is part of the nonprofit association’s new three-year strategic plan.

The ruby and the sapphire, which Christie’s calls a “once-in-a-generation masterpiece,” are part of the upcoming Hong Kong jewelry auction.

The two pairs of earrings, snatched from a Tiffany & Co. store in Orlando, Florida, are valued at a combined $769,500.