Independents

Coach’s Corner: Good Days and Bad Days

IndependentsAug 09, 2018

Coach’s Corner: Good Days and Bad Days

Pat Henneberry recently found herself in a dark place. She shares five tips on how she pulled herself out of her funk.

2016_Pat-Henneberry-NEW.jpg
Pat Henneberry is vice president of global learning and development at Hearts On Fire. She also is founder of The Jewelry Coach, a sales training community for jewelers. Reach her at pat@thejewelrycoach.com.

Let’s get real: You can’t always put on a smile, and sometimes you have bad days.

However if you’re in sales, you need to stay confident even in low times. Being confident is the most important thing you can do, yet sometimes is the most difficult. But one thing I know to be true is once you believe in what you’re doing, you focus and dig deep, you can find the confidence.

For some people, that’s easier said than done.

I recently had a setback with my health. I went from playing tennis every day, riding my bike, doing stand-up paddle boarding and trail running to an unexpected back surgery that landed me literally on my back, with a long recovery. My life as I knew it changed in a matter of moments, and I found myself slipping down a dark rabbit hole (yes, me, Pat Henneberry the inspirational speaker, was at a low point trying to dig out.)

Please understand I am not comparing my situation with the acute suffering of others; things could’ve been a lot worse and I realize how lucky I am. But let’s face it—there are times that suck in our lives and from which it is difficult to recover. It’s times like these that make it hard to believe in our skills and abilities, that can mess with you quickly before you know what’s happening.

So, here are five scientifically proven and Pat-backed ways that have helped me recover and can help you be more confident at work and in life.

Dress for Success
It’s easy to underestimate the effect of clothing.

You shower and get dressed every day, but you might not realize that your wardrobe could be influencing your confidence and mindset. A new pair of running shoes always make me run faster. A new pair of socks are miracle workers on the tennis court.

One study found that wearing formal attire changes people’s thought processes, stating: “Putting on formal clothes makes us feel powerful, and that changes the basic way we see the world.”

In short, dress to impress. Revamp and rework outfits you already have, purchase the better-quality dress or suit, and make sure you feel like the best version of yourself in your new threads.

Even when I was on in the hospital on my back, I wanted to dress in clothes every day. No dresses, but a T-shirt

and shorts made me feel better than a hospital gown. I would try to pick a funny T-shirt for the day. My favorite had, “I am only talking to my dog today” printed on it, which leads me to my next point.

Find Humor
Trust me, finding humor when you are in pain is no fun.

I believe I did get some humor DNA from my mother. My mom is the funniest person I know and I’ve seen her in some pretty bad situations through my life.

When I asked her how she pulled out of them and what the secret was to her 60-year marriage with my dad, humor was her answer. If you can find a moment to be funny in a not-so-good time it will help.

I remember in the hospital there was a Dry-Erase board with all kinds of nurse lingo and different letters that meant nothing to me, so I had a friend write in big letters BYOB. Every nurse who came in would look at it and laugh. It made me laugh too and for a moment it gave me confidence.

Learn from Constructive Criticism
Criticism can be tough if you focus on the negatives and get caught up in your missteps rather than focusing on your accomplishments over your entire career.

So, what can you do to remain positive? Filter criticism and remind yourself that it can help you improve your skills, work and relationships over time. Thank the person for their feedback and seek solutions to address it and remember, not all criticism is true. Take it in and move on.

Listen to Music
You already know that music can affect your mood, but did you know that certain kinds of music can influence your self-esteem too? A study from the Kellogg School of Management at Northwestern University found that different types of songs impact confidence.

Listening to one of my up-tempo running playlists gets me going and helps me complete a task more successfully. The songs I find to be my most empowering including “Happy” by Pharrell; “September” by Earth Wind and Fire; “Get Ready for This” by 2 Unlimited; and “In Da Club” by 50 Cent (researchers attribute this song’s ability to motivate to heavier bass levels.)

The next time you’re getting ready for a job interview or a big presentation, just queue up Spotify, Amazon Music or Pandora.

Sit Up Straight
Your posture is important for more than just your physical health; it can also affect your confidence, according to researchers. According to my mom, you need to sit up straight and stop slouching or you will have back issues later in life (she was right; see above.)

We tend to assume our confidence is coming from own thoughts; we don’t realize our posture is affecting how much they believe in what we’re thinking and how people perceive us.

Everyone experiences periods of insecurity and anxiety, but allowing it to run your life will only hurt you in the workplace. Be confident in who you are and your ability to accomplish goals.

Conclusion
When I was at my lowest, lying on the bed in my doctor’s office, the pain was so bad that I couldn’t sit up. I was going down a dark hole fast.

My doctor looked at me and said, “Pat, you will have good days and bad days, but you will be OK.”

You too will have good days and bad days, and my hope for you is that you find your way back after a bad day.

So, put on a great outfit, tell a joke, turn up the volume on one of your favorite songs and stand up straight.

Pat Henneberry is vice president of global learning and development at Hearts On Fire. She also is founder of The Jewelry Coach, a sales training community for jewelers. Reach her at pat@thejewelrycoach.com.
Pat Henneberryis a strategic consultant, speaker, and trainer.

The Latest

Surveillance images of robbery suspects
CrimeOct 01, 2026
Police Looking for 4 Suspects in $600K Smash-and-Grab Robbery

Dubai Jewelers in Springfield, Virginia, was once again the target of an armed robbery.

Rolex Oyster Perpetual Day-Date 40 in 18-karat Jubilee gold with aventurine dial
SurveysOct 01, 2026
Rolex Ranks Among Most Recommended Brands in US, Survey Says

YouGov’s 2026 U.S. Most Recommended Brands report’s out, and a fast-fashion giant is sitting at No. 1 while Rolex is just shy of the top 5.

Peoples Training & Research Centre Gujarat India
SourcingOct 01, 2026
Columbia Gem House Opens ‘Cutting Toward Change’ Fundraiser

Proceeds from its jewelry raffle will benefit an organization working in India to combat silicosis, a lung disease affecting stone cutters.

1872 x 1052 Gemolite.jpg
Brought to you by
Meet Gemology’s Next Generation Microscope: GIA® Gemolite® NXT Professional Edition

Experience gemstones with greater precision and comfort than ever before.

Jason of Beverly Hills Stanley Cup Championship Ring for Carolina Hurricanes
TrendsOct 01, 2026
Carolina Hurricanes’ Championship Ring Reveals Hidden Hockey Puck Pendant

The rings, crafted by Jason of Beverly Hills, celebrate the hockey team’s Stanley Cup win with design elements that honor its traditions.

Weekly QuizSep 25, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Meredith Young Nebula ring
TrendsOct 01, 2026
Amanda’s Style File: October’s Color Range

This roundup of birthstone jewelry for October features vibrant tourmalines and opals with personality.

Time CEO Jessica Sibley, Botswana President Duma Boko, and Botswana Minster of Minerals and Energy Bogolo Joy Kenewendo in New York
SourcingSep 30, 2026
Botswana’s President, De Beers CEO Say Diamond Demand Is Recovering

President Duma Boko spoke at back-to-back events in the city last week, touting Botswana’s stability and the diamond “bounceback.”

Cover.jpg
Brought to you by
Your Piece Could Be the One Editors Talk About

Submit your pieces for a chance to win in this year's competition.

Oscar Heyman A Living Archive Holiday Book
CollectionsSep 30, 2026
Oscar Heyman’s Holiday Book Is ‘A Living Archive’

The catalog showcases 112 new, one-of-a-kind pieces amid highlights from the jeweler’s historic archive.

Gemfields rubies
SourcingSep 30, 2026
Gemfields Posts $98.5M Loss, Writes Down Value of Ruby Mine

Its Montepuez Ruby Mining operation in Mozambique, which is not yielding enough high-quality rubies, has taken a $125 million hit.

Hand holding a gas pump
SurveysSep 30, 2026
Consumer Confidence Falls to 12-Year Low in September

Those surveyed were worried about the present and the future, with write-in responses mentioning high oil and gas prices.

JA New York sign
Events & AwardsSep 30, 2026
Jewelers of America, JA New York to Host Networking Event

The event will take place on the evening of Oct. 26 in New York City.

Dionne Warwick brown diamond ring from Sultan of Brunei
AuctionsSep 29, 2026
Dionne Warwick’s Jewelry Goes Up for Auction

Online bidding is open now for Julien’s sale of items owned by the “Walk On By” singer, whose final album comes out this fall.

Matt Stuller
Events & AwardsSep 29, 2026
Matt Stuller to Receive 2027 Gem Award for Lifetime Achievement

The founder and executive chairman of Stuller Inc. is being honored for his impact on the jewelry industry at the 25th annual Gem Awards.

Emmanuel Raheb, CEO of Smart Age Solutions
ColumnistsSep 29, 2026
Your Holiday Marketing Has a Bridal Blind Spot

December is the most popular month to propose, and jewelers need to keep that in mind when planning their holiday marketing.

Sandy Lerner’s 18-karat gold and diamond cat brooch
AuctionsSep 29, 2026
If You Love Cats, This Jewelry Auction Is for You

Cat ladies of the jewelry world, unite. Sandy Lerner’s collection of cat jewelry and other objects is going up for auction Wednesday.

De Beers London Vibrations high jewelry Echo transformable necklace
CollectionsSep 28, 2026
De Beers London Drops Water-Inspired High Jewelry Collection

“Vibrations” features several firsts for De Beers’ high jewelry, including the use of chalcedony and diamonds sourced from artisanal miners.

Zoë Kravitz Wearing Jessica McCormack’s Bows Collection
CollectionsSep 28, 2026
Jessica McCormack Turns to Classic Motif for New Collection

The “Bows” collection features three interpretations of the bow motif designed with Georgian and Victorian influences.

Amanda Coleman-Phelps and Guy Borenstein
Events & AwardsSep 28, 2026
Guy Borenstein, Troy Underwood Among the Professionals Honored at AGS Conclave 2026

The American Gem Society recognized industry members, one Guild, and a law enforcement official for their contributions to jewelry.

Jewelers Mutual Instappraise screenshot mock up
FinancialsSep 28, 2026
Instappraise, Jewelers Mutual Look to Simplify Jewelry Insurance

Through a new system integration, customers can now receive instant personal jewelry insurance quotes at the time of appraisal.

Rolex Datejust 31 ref. 6827 and Rolex Lady Datejust ref. 6917
WatchesSep 25, 2026
Smaller Rolex Watches Showing Strength on Secondary Market, Data Shows

Five of the 10 fastest-appreciating Rolex models on Bob’s Watches were Datejust 31 or Lady Datejust watches.

Daniel’s Jewelers storefront
MajorsSep 25, 2026
Sherwood Family Buys Back Daniel’s Jewelers from Private Equity

The Sherwood family and AJS Creations CEO Tejas Shah purchased the jewelry chain back from Palladium Equity Partners.

Brilliant Earth The Elizabeth Taylor Collection Campaign Imagery
Lab-GrownSep 25, 2026
Brilliant Earth Collabs with Elizabeth Taylor Estate on Jewelry Collection

“The Elizabeth Taylor Collection” uses lab-grown diamonds and gemstones in contemporary designs inspired by the icon.

Dana Rebecca Alexa Jordyn Marquise Marge hoops
TrendsSep 25, 2026
A Peek at Taylor Swift’s Game-Day Diamonds

The artist wore Dana Rebecca Designs’ marquise diamond-set gold hoops at the Chiefs game last Sunday. Now they’re our Piece of the Week.

Jewelry display
CrimeSep 24, 2026
From Conclave: Security Measures Jewelers Should Be Taking

JSA and Jewelers Mutual shared advice on spotting suspicious behavior, combatting cell phone jammers, and staying safe at home.

Header - One platform_ total protection_ seamless shipping (1).png
Supplier BulletinSep 24, 2026
Ship with Confidence with JM Shipping Solution

Sponsored by JM Shipping

8.03 carat natural fancy light blue diamond
AuctionsSep 24, 2026
8-Carat Blue Diamond Heads to UK Jewelry Auction

The fancy light blue diamond is estimated to fetch up to $2.6 million at Elmwood’s next week.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy