When Selling Jewelry, Don’t Forget the Joy
Consumers today are looking for a little escape, and jewelry is the perfect avenue to provide it, presenters at the Vicenzaoro show said.

They also are, according to a presentation at the recently concluded Vicenzaoro show, looking for joy, something jewelers are uniquely poised to provide.
“Going forward, people will want more of what you offer … precious things that make them feel good about the world,” said Carlo Pignataro, a Dubai-based author and consultant who specializes in luxury businesses.
Pignataro was one of three speakers who joined trend forecaster Paola De Luca on stage at the show in Vicenza, Italy, on Sept. 7 for a presentation titled “Wonderland: Co-Creating the Future of Luxury and Jewelry.”
Much of what the speakers said that Saturday afternoon is not new information for retailers who deal in luxury goods, but it’s worth repeating in an age when people worldwide feel stretched thin emotionally as they grapple with severe weather and geopolitical tensions.
“Today we are seeking joy,” De Luca said. “We are not just purchasing a talisman. We want to bring with us joy.”
Consumers, particularly those buying fine jewelry, base decisions more on emotions than on logic, Pignataro said.
In what he described as the “joy economy,” the “most dangerous” enemy for retailers is not sadness or depression, but apathy and irrelevance, becoming that store, designer, or brand that leaves consumers feeling nothing.
Jewelers need to emphasize joy, happiness, and optimism in order to connect with people on a deeper level and build long-lasting relationships.
Pignataro emphasized the importance of creating an environment of escapism—taking customers to a place where they feel safe and excited again.
He pointed to the immersive exhibition Cartier is currently hosting in Singapore to celebrate 100 years of its “Trinity” design, and the VR experience Italian brand Gucci created to mark its centenary in 2021.
Pignataro also noted the importance of social responsibility—he said younger generations believe, “if we stop taking care of our planet, it will stop taking care of us”—and of authenticity and personalization, both themes touched on by another speaker that afternoon, Lorraine West.
The Brooklyn, New York-based jewelry designer spoke about the influence hip-hop, which just celebrated its 50th anniversary, has had on style, fashion, and luxury, including fine jewelry.
“Hip-hop is not a monolith,” West said. “It’s an amalgamation of the African diaspora, the Caribbean diaspora.
“It’s about power, it’s about swag, it’s about beauty. It’s about staying in your truth, staying in your power.”
West started in jewelry 27 years ago, selling wire, bead, and leather pieces on the street in SoHo. Her business since has grown, evolved, and thrived into fine jewelry, thanks in part to music legends such as Beyoncé, Erykah Badu, and Mary J. Blige publicly sporting her pieces.
Her jewels function as storytelling tools, ways for the wearer to feel beautiful, powerful, and make a statement without saying a word (or by wearing one).
In the 1980s, West said, bold rappers were anxious to step out into the world, “and they wanted people to know who they are,” a desire that gave rise to the modern-day popularity of the nameplate necklace.
While she was too young to own a piece of nameplate jewelry back then, the self-taught bench jeweler has paid homage in her own way with pieces like her “Truth” ring or “Major” necklace.

West’s shapes also tell stories and foster emotion, as seen in the “Nipple Collection” launched last year.
The tongue-in-cheek variation on one of the most basic forms in jewelry, the hoop, the design is meant to express the need for women to nurture themselves and their dreams, and to draw attention to the strength of breast cancer survivors.
New York City’s Greenwich St. Jewelers, which carries the collection, continuously donates 20 percent of proceeds from the sale of Nipple Collection pieces to Living Beyond Breast Cancer, a nonprofit that provides resources, empowerment, and connection for women affected by breast cancer, particularly those in marginalized communities.
De Luca’s panel on Vicenzaoro on Saturday served as a preview of the presentation she gave the following day to introduce the new Trendbook, an annual publication that serves as a near-future jewelry trend forecasting tool.
The theme of “Trendbook 2026+” is the same as the talk presented Saturday, “Wonderland,” taking its inspiration from Lewis Carroll’s classic tale of escapism from 1865, “Alice’s Adventures in Wonderland.”
The macro-trends outlined in the book include: “Sleek Elegance,” a desire for clean, organic shapes; its opposite “Opulent Extravaganza;” “Street Coolness,” which reflects the growing influence urban environments and their inhabitants have on fashion; and “Digital Nouveau,” which blends the aesthetics of early 1900s Art Nouveau jewelry with digital era advancements.
The September 2024 edition of Vicenzaoro took place from Sept. 6-10.
The show will return early next year, with the January edition scheduled for Jan. 17-21, 2025.
The Latest

Peter Damian Arguello, a jeweler in the Denver suburb of Wheat Ridge, was found dead inside his store in November 2023.

The retailer, owned by Berkshire Hathaway, is becoming part of the Berkshire Hathaway Jewelry Group with Helzberg.

The Continental Buying Group’s 2025 Tampa Experience Show is slated for Sept. 8-10.

As a leading global jewelry supplier, Rio Grande is rapidly expanding and developing new solutions to meet the needs of jewelers worldwide.

Associate Editor Lauren McLemore recently attended a fabrics trade show where a trend forecaster shared her predictions for summer 2027.


The company raised its full-year sales guidance while noting it has not yet assessed the potential impact of the latest tariff news.

The organization has raised more than $1.3 million for charity since its inception.

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

The first watch in the series commemorates his participation in the Civil Rights movement, marching from Selma to Montgomery in 1965.

The catalog contains a complete listing of all the loose gemstones in stock, as well as information about the properties of each stone.

The company added a retailer dashboard to its site and three new birds to its charm collection, the cardinal, blue jay, and hummingbird.

An additional 25 percent tariff has been added to the previously announced 25 percent.

The jewelry and accessories retailer plans to close 18 stores as part of the proceedings.

Its Springfield, Massachusetts, store is set to close as owner Andrew Smith heads into retirement.

Designer Hiba Husayni looked to the whale’s melon shaped-head, blowhole, and fluke for her new chunky gold offerings.

Omar Roy, 72, was arrested in connection with the murder of jeweler Dionisio Carlos Valladares.

The New Orleans-based brand’s “Beyond Katrina” jewels honor the communities affected by the storm.

Lilian Raji explains why joining an affiliate network is essential for brands seeking placements in U.S. consumer publications.

The organization has awarded a total of $42,000 through its scholarship programs this year.

The winner of the inaugural David Yurman Gem Awards Grant will be announced live at the 2026 Gem Awards gala.

As summer winds down, celebrate the sunny disposition of the month’s birthstones: peridot and spinel.

Moshe Haimoff, a social media personality and 47th Street retailer, was robbed of $559,000 worth of jewelry by men in construction outfits.

Xavier Dibbrell brings more than a decade of experience to the role.

The addition of Yoakum, who will lead Kay and Peoples, was one of three executive appointments Signet announced Thursday.

The insurance company’s previous president and CEO, Scott Murphy, has split his role and will continue as CEO.

The nearly six-month pause of operations at its Kagem emerald mine earlier this year impacted the miner’s first-half results.

The necklace uses spinel drops to immortalize the moment Aphrodite’s tears mixed with her lover Adonis’ blood after he was fatally wounded.