When Selling Jewelry, Don’t Forget the Joy
Consumers today are looking for a little escape, and jewelry is the perfect avenue to provide it, presenters at the Vicenzaoro show said.

They also are, according to a presentation at the recently concluded Vicenzaoro show, looking for joy, something jewelers are uniquely poised to provide.
“Going forward, people will want more of what you offer … precious things that make them feel good about the world,” said Carlo Pignataro, a Dubai-based author and consultant who specializes in luxury businesses.
Pignataro was one of three speakers who joined trend forecaster Paola De Luca on stage at the show in Vicenza, Italy, on Sept. 7 for a presentation titled “Wonderland: Co-Creating the Future of Luxury and Jewelry.”
Much of what the speakers said that Saturday afternoon is not new information for retailers who deal in luxury goods, but it’s worth repeating in an age when people worldwide feel stretched thin emotionally as they grapple with severe weather and geopolitical tensions.
“Today we are seeking joy,” De Luca said. “We are not just purchasing a talisman. We want to bring with us joy.”
Consumers, particularly those buying fine jewelry, base decisions more on emotions than on logic, Pignataro said.
In what he described as the “joy economy,” the “most dangerous” enemy for retailers is not sadness or depression, but apathy and irrelevance, becoming that store, designer, or brand that leaves consumers feeling nothing.
Jewelers need to emphasize joy, happiness, and optimism in order to connect with people on a deeper level and build long-lasting relationships.
Pignataro emphasized the importance of creating an environment of escapism—taking customers to a place where they feel safe and excited again.
He pointed to the immersive exhibition Cartier is currently hosting in Singapore to celebrate 100 years of its “Trinity” design, and the VR experience Italian brand Gucci created to mark its centenary in 2021.
Pignataro also noted the importance of social responsibility—he said younger generations believe, “if we stop taking care of our planet, it will stop taking care of us”—and of authenticity and personalization, both themes touched on by another speaker that afternoon, Lorraine West.
The Brooklyn, New York-based jewelry designer spoke about the influence hip-hop, which just celebrated its 50th anniversary, has had on style, fashion, and luxury, including fine jewelry.
“Hip-hop is not a monolith,” West said. “It’s an amalgamation of the African diaspora, the Caribbean diaspora.
“It’s about power, it’s about swag, it’s about beauty. It’s about staying in your truth, staying in your power.”
West started in jewelry 27 years ago, selling wire, bead, and leather pieces on the street in SoHo. Her business since has grown, evolved, and thrived into fine jewelry, thanks in part to music legends such as Beyoncé, Erykah Badu, and Mary J. Blige publicly sporting her pieces.
Her jewels function as storytelling tools, ways for the wearer to feel beautiful, powerful, and make a statement without saying a word (or by wearing one).
In the 1980s, West said, bold rappers were anxious to step out into the world, “and they wanted people to know who they are,” a desire that gave rise to the modern-day popularity of the nameplate necklace.
While she was too young to own a piece of nameplate jewelry back then, the self-taught bench jeweler has paid homage in her own way with pieces like her “Truth” ring or “Major” necklace.
West’s shapes also tell stories and foster emotion, as seen in the “Nipple Collection” launched last year.
The tongue-in-cheek variation on one of the most basic forms in jewelry, the hoop, the design is meant to express the need for women to nurture themselves and their dreams, and to draw attention to the strength of breast cancer survivors.
New York City’s Greenwich St. Jewelers, which carries the collection, continuously donates 20 percent of proceeds from the sale of Nipple Collection pieces to Living Beyond Breast Cancer, a nonprofit that provides resources, empowerment, and connection for women affected by breast cancer, particularly those in marginalized communities.
De Luca’s panel on Vicenzaoro on Saturday served as a preview of the presentation she gave the following day to introduce the new Trendbook, an annual publication that serves as a near-future jewelry trend forecasting tool.
The theme of “Trendbook 2026+” is the same as the talk presented Saturday, “Wonderland,” taking its inspiration from Lewis Carroll’s classic tale of escapism from 1865, “Alice’s Adventures in Wonderland.”
The macro-trends outlined in the book include: “Sleek Elegance,” a desire for clean, organic shapes; its opposite “Opulent Extravaganza;” “Street Coolness,” which reflects the growing influence urban environments and their inhabitants have on fashion; and “Digital Nouveau,” which blends the aesthetics of early 1900s Art Nouveau jewelry with digital era advancements.
The September 2024 edition of Vicenzaoro took place from Sept. 6-10.
The show will return early next year, with the January edition scheduled for Jan. 17-21, 2025.
The Latest

She is remembered as an artist who loved her craft and was devoted to her faith, her friends, and her family.

It joins the company’s other manufacturing facilities globally, including in India, Botswana, and Namibia.

Vanessa Hickman, 49, allegedly sold a diamond bracelet that was mistakenly sent to her home.

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

GIA’s former president and CEO was presented with the Richard T. Liddicoat Award for Distinguished Achievement.


Social media experts spoke about protecting brand reputation through behaving mindfully online.

In 2026, the three will come together as “House of Brands,” with Gallet sold in Breitling stores and Universal Genève sold separately.

Roseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.

The second drop, which includes more Elphaba-inspired pieces from additional designers, will continue to benefit nonprofit Dreams of Hope.

Second-generation jeweler Sean Dunn has taken on the role.

Amber Pepper’s main focus will be on digital innovation and engaging younger consumers.

Called “Origin by De Beers Group,” the loose, polished diamonds are being sold in a total of 30 stores in the United States and Canada.

The lariat necklace features a 4.88-carat oval-cut Zambian emerald in 18-karat yellow gold.

A 43-carat sapphire brooch from the Vanderbilt collection was the top lot of the Geneva sale.

Rau is a fourth-generation art and antique dealer from M.S. Rau gallery whose first jewelry collection merges artifacts with modern design.

Former De Beers sustainability leader Purvi Shah will take over the role in February 2026.

La Joux-Perret is based in La Chaux-de-Fonds, Switzerland, and makes solar quartz as well as mechanical watch movements.

She previously taught at Gem-A and is the founder of The Gem Academy.

The British actress and her daughter modeled pieces from the brand’s new “Palette” capsule for its “Once Upon a Time” holiday campaign.

Plus, the tech giant shares the steps retailers should take if they believe they’re a victim of a review extortion scam.

Danny and Gaby Shaftel are now Shaftel Diamonds’ CEO and chief operating officer, respectively.

With more than 140 activations taking place in New York City now through Nov. 23, these 12 events are can’t-miss moments.

The Chapter 11 filing follows the resignation of CEO Moti Ferder, who stepped down after an investigation into the company’s finances.

The artwork is part of an exhibition featuring works by Kathleen Ryan, an artist known for her gemstone-studded rotting fruit sculptures.

Mark Wall, president and CEO of Canadian mining company Mountain Province Diamonds, will vacate his position next month.

Faustino Alamo Dominguez and his son, 25-year-old Luis Angel Alamo, were gunned down following an armed robbery at their jewelry store.

Tiffany & Co. veteran Jeffrey Bennett has stepped into the role.





















