When Selling Jewelry, Don’t Forget the Joy
Consumers today are looking for a little escape, and jewelry is the perfect avenue to provide it, presenters at the Vicenzaoro show said.

They also are, according to a presentation at the recently concluded Vicenzaoro show, looking for joy, something jewelers are uniquely poised to provide.
“Going forward, people will want more of what you offer … precious things that make them feel good about the world,” said Carlo Pignataro, a Dubai-based author and consultant who specializes in luxury businesses.
Pignataro was one of three speakers who joined trend forecaster Paola De Luca on stage at the show in Vicenza, Italy, on Sept. 7 for a presentation titled “Wonderland: Co-Creating the Future of Luxury and Jewelry.”
Much of what the speakers said that Saturday afternoon is not new information for retailers who deal in luxury goods, but it’s worth repeating in an age when people worldwide feel stretched thin emotionally as they grapple with severe weather and geopolitical tensions.
“Today we are seeking joy,” De Luca said. “We are not just purchasing a talisman. We want to bring with us joy.”
Consumers, particularly those buying fine jewelry, base decisions more on emotions than on logic, Pignataro said.
In what he described as the “joy economy,” the “most dangerous” enemy for retailers is not sadness or depression, but apathy and irrelevance, becoming that store, designer, or brand that leaves consumers feeling nothing.
Jewelers need to emphasize joy, happiness, and optimism in order to connect with people on a deeper level and build long-lasting relationships.
Pignataro emphasized the importance of creating an environment of escapism—taking customers to a place where they feel safe and excited again.
He pointed to the immersive exhibition Cartier is currently hosting in Singapore to celebrate 100 years of its “Trinity” design, and the VR experience Italian brand Gucci created to mark its centenary in 2021.
Pignataro also noted the importance of social responsibility—he said younger generations believe, “if we stop taking care of our planet, it will stop taking care of us”—and of authenticity and personalization, both themes touched on by another speaker that afternoon, Lorraine West.
The Brooklyn, New York-based jewelry designer spoke about the influence hip-hop, which just celebrated its 50th anniversary, has had on style, fashion, and luxury, including fine jewelry.
“Hip-hop is not a monolith,” West said. “It’s an amalgamation of the African diaspora, the Caribbean diaspora.
“It’s about power, it’s about swag, it’s about beauty. It’s about staying in your truth, staying in your power.”
West started in jewelry 27 years ago, selling wire, bead, and leather pieces on the street in SoHo. Her business since has grown, evolved, and thrived into fine jewelry, thanks in part to music legends such as Beyoncé, Erykah Badu, and Mary J. Blige publicly sporting her pieces.
Her jewels function as storytelling tools, ways for the wearer to feel beautiful, powerful, and make a statement without saying a word (or by wearing one).
In the 1980s, West said, bold rappers were anxious to step out into the world, “and they wanted people to know who they are,” a desire that gave rise to the modern-day popularity of the nameplate necklace.
While she was too young to own a piece of nameplate jewelry back then, the self-taught bench jeweler has paid homage in her own way with pieces like her “Truth” ring or “Major” necklace.
West’s shapes also tell stories and foster emotion, as seen in the “Nipple Collection” launched last year.
The tongue-in-cheek variation on one of the most basic forms in jewelry, the hoop, the design is meant to express the need for women to nurture themselves and their dreams, and to draw attention to the strength of breast cancer survivors.
New York City’s Greenwich St. Jewelers, which carries the collection, continuously donates 20 percent of proceeds from the sale of Nipple Collection pieces to Living Beyond Breast Cancer, a nonprofit that provides resources, empowerment, and connection for women affected by breast cancer, particularly those in marginalized communities.
De Luca’s panel on Vicenzaoro on Saturday served as a preview of the presentation she gave the following day to introduce the new Trendbook, an annual publication that serves as a near-future jewelry trend forecasting tool.
The theme of “Trendbook 2026+” is the same as the talk presented Saturday, “Wonderland,” taking its inspiration from Lewis Carroll’s classic tale of escapism from 1865, “Alice’s Adventures in Wonderland.”
The macro-trends outlined in the book include: “Sleek Elegance,” a desire for clean, organic shapes; its opposite “Opulent Extravaganza;” “Street Coolness,” which reflects the growing influence urban environments and their inhabitants have on fashion; and “Digital Nouveau,” which blends the aesthetics of early 1900s Art Nouveau jewelry with digital era advancements.
The September 2024 edition of Vicenzaoro took place from Sept. 6-10.
The show will return early next year, with the January edition scheduled for Jan. 17-21, 2025.
The Latest

The rare jewel, which has links to Russia’s Romanov dynasty, is estimated to fetch up to $2 million.

It is one of several seizures of counterfeit jewelry and watches by U.S. Customs and Border Protection officials in Louisville this year.

Jewelers of America announced the additions to its board of directors following its annual general meeting, held last week.

With customization becoming more expected in engagement ring shopping, the Bridal Builder makes the process tangible.

The jewelry collection supports Yamaguchi’s Always Dream foundation, which provides reading and educational resources to families in need.


Spectrum’s “Best of Show” honors went to a 101-carat Paraiba carved to look like Medusa that has a magnet-activated LED light.

Alexis Hoopes expanded eBay’s “Authenticity Guarantee” program during her tenure.

A Diamond Is Forever's holiday campaign reimagines natural diamond icons for a new generation celebrating individuality.

The Rolex-owned retailer’s new 4,700-square-foot store’s façade honors the Pacific Northwest’s evergreen forests.

Cahoon was appointed strategic account and educational program manager at Gesswein, which recently joined Continental Buying Group.

Tiffany & Co.’s latest ambassador makes her debut in its “Love Is a Gift” holiday campaign.

For her annual Halloween story, Senior Editor Lenore Fedow highlights bewitching jewels fit for a witch that go from day to unholy night.

Jaythan Gilder was found guilty of robbery and grand theft after stealing and then ingesting nearly $800,000 worth of Tiffany & Co. jewelry.

Consumer confidence remains on the long-term downward trend that’s persisted over the past few years, said a Conference Board economist.

The holiday campaign includes key jewelry trends, a curated holiday gift guide, and resources to help jewelers prepare for holiday shoppers.

The “Icons” holiday campaign spotlights four classic diamond jewelry styles reimagined in “Desert Diamond” tones.

Solomon Brothers, which has three stores in the Metro Atlanta area, said it may continue to acquire other independent jewelers.

The fine jewelry brand raised $2.3 million at its annual gala that supports the nonprofit’s fight against blood cancer and blood disorders.

The annual fundraising event is slated for June 6, 2027, at The Venetian Resort in Las Vegas.

In her “Vantage” collection, Lau explores heritage, identity, and inner strength through designs featuring blue-green Guatemalan jade.

The jeweler gave the public backstage tours of its flagship store and its design and innovation workshop as part of LVMH’s open house.

Vote for which jewelry professional should dress up as a monster to support Jewelers for Children’s annual Halloween fundraiser.

The closure is part of a global restructuring that also includes PGI winding down its operations in Japan, South Korea, and Hong Kong.

The ring, our Piece of the Week, was designed by eight-year breast cancer survivor Rachel Chalchinsky of Color Source Gems.

The website offers enhanced member benefit access, industry directories, educational resources, a job board, and access to the MJSA Journal.

Boucheron and Pomellato had a strong third quarter, with Kering looking at jewelry as an increasingly important part of its portfolio.

Tara Sinchuri was the owner of Everest Jewels in Fairfield, Ohio, and a father of three. He was found dead in his store on Tuesday.























