Jewelers Mutual Extends Counseling Benefit
The free counseling services will be available through March 31 following continued interest from jewelers.

The “Relieve” benefit through Telus Health provides free counseling services for jewelers, their direct families, and employees. It is available in the U.S., Canada, the U.K., Ireland, and Australia.
Last November, the insurance provider expanded access to its counseling services through the end of 2023, offering it to the entire jewelry industry, rather than just its commercially-insured customers.
The company will extend the offer through March 31 since jewelers have shown continued interest in using the free professional telephone counseling services.
“The industry has faced significant challenges in 2023 and many jewelers have put their personal needs on hold to serve their customers, especially during the holiday season. It is our hope that in these first few months of the new year, they can focus on health and wellbeing,” said Scott Murphy, president and CEO at Jewelers Mutual.
“In times of crisis or trauma, we understand that the impact may not be felt for days, weeks or months after the incident," said Murphy. “It’s important for us to take care of our industry when help is needed most. We are stronger together.”
The service is available 24/7 and offers confidential sessions with qualified and experienced professional counselors.
For more information, visit the Jewelers Mutual website.
The Latest

During its Q3 call, CEO Efraim Grinberg discussed the deal to lower tariffs on Swiss-made watches, watch market trends, and more.

Rosior’s high jewelry cocktail ring with orange sapphires and green diamonds is the perfect Thanksgiving accessory.

The “Embrace Your True Colors” campaign features jewels with a vibrant color palette and poetry by Grammy-nominated artist Aja Monet.

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

The company gave awards to four students at the Namibia University of Science & Technology, including one who is a Grandview Klein employee.


She is remembered as an artist who loved her craft and was devoted to her faith, her friends, and her family.

It joins the company’s other manufacturing facilities globally, including in India, Botswana, and Namibia.

Roseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.

The polka dot pattern transcends time and has re-emerged as a trend in jewelry through round-shaped gemstones.

Vanessa Hickman, 49, allegedly sold a diamond bracelet that was mistakenly sent to her home.

GIA’s former president and CEO was presented with the Richard T. Liddicoat Award for Distinguished Achievement.

Social media experts spoke about protecting brand reputation through behaving mindfully online.

In 2026, the three will come together as “House of Brands,” with Gallet sold in Breitling stores and Universal Genève sold separately.

The second drop, which includes more Elphaba-inspired pieces from additional designers, will continue to benefit nonprofit Dreams of Hope.

Second-generation jeweler Sean Dunn has taken on the role.

Called “Origin by De Beers Group,” the loose, polished diamonds are being sold in a total of 30 stores in the United States and Canada.

The lariat necklace features a 4.88-carat oval-cut Zambian emerald in 18-karat yellow gold.

A 43-carat sapphire brooch from the Vanderbilt collection was the top lot of the Geneva sale.

Rau is a fourth-generation art and antique dealer from M.S. Rau gallery whose first jewelry collection merges artifacts with modern design.

Former De Beers sustainability leader Purvi Shah will take over the role in February 2026.

La Joux-Perret is based in La Chaux-de-Fonds, Switzerland, and makes solar quartz as well as mechanical watch movements.

She previously taught at Gem-A and is the founder of The Gem Academy.

The British actress and her daughter modeled pieces from the brand’s new “Palette” capsule for its “Once Upon a Time” holiday campaign.

Plus, the tech giant shares the steps retailers should take if they believe they’re a victim of a review extortion scam.

Danny and Gaby Shaftel are now Shaftel Diamonds’ CEO and chief operating officer, respectively.

The jewelry manufacturer’s seasonal offering features its new “Melodie” bangles, as well as mini stud earrings and layering pieces.

With more than 140 activations taking place in New York City now through Nov. 23, these 12 events are can’t-miss moments.























