Recorded WebinarsMar 31, 2023
Watch: How Is the Industry Doing When It Comes to Diversity?Policies & IssuesJun 07, 2023
Experts Discuss Disability Inclusion at WJA’s Las Vegas Breakfast
Members gathered Friday morning at JCK to hear from Diversability founder Tiffany Yu and Molly Kettle of Gamut Management.
WJA members stand with GAMUT management’s Molly Kettle (second from left) and entrepreneur and disability advocate Tiffany Yu (fifth from left) following their panel talk at WJA’s second “Generating Community Impact Breakfast” at JCK.
Las Vegas—This year at JCK, the Women’s Jewelry Association (WJA) hosted its second “Generating Community Impact Breakfast” and the topic was disability inclusion in the jewelry and watch industries.
Members gathered in the San Polo Ballroom Friday morning to hear from entrepreneur and disability rights advocate Tiffany Yu and GAMUT management Chief Operating Officer Molly Kettle on the types of mindset shifts needed, from designing adaptive jewelry to marketing jewelry and timepieces for people with disabilities.
Yu is the founder of Diversability, a social enterprise to advocate for equality for people with disabilities.
In 2020, she was the co-chair of the World Economic Forum Sustainable Development Impact Summit.
Started in 2019, GAMUT management is a consulting, talent management and accreditation company helping businesses to become “disability confident” in how they engage with, create adaptive products for, and represent people with disabilities. Yu is represented by the company as well.
To begin the breakfast, Yu presented and then the two joined a panel led by WJA Executive Director Jennifer Markas.
Related stories will be right here …
Members gathered in the San Polo Ballroom Friday morning to hear from entrepreneur and disability rights advocate Tiffany Yu and GAMUT management Chief Operating Officer Molly Kettle on the types of mindset shifts needed, from designing adaptive jewelry to marketing jewelry and timepieces for people with disabilities.
Yu is the founder of Diversability, a social enterprise to advocate for equality for people with disabilities.
In 2020, she was the co-chair of the World Economic Forum Sustainable Development Impact Summit.
Started in 2019, GAMUT management is a consulting, talent management and accreditation company helping businesses to become “disability confident” in how they engage with, create adaptive products for, and represent people with disabilities. Yu is represented by the company as well.
To begin the breakfast, Yu presented and then the two joined a panel led by WJA Executive Director Jennifer Markas.
In her opening presentation, Yu recalled how, at 9 years old, she was in a car accident that left her paralyzed in one arm.
“You can either age into disability or it can happen very suddenly,” Yu said. “A lot of people will say that disability is one of these intersections and one of these communities that you can join at any time.”
Yu said disability is not just about the health condition; it’s the interaction with a person’s physical, external environment that creates a disability experience.
She cited the 2022 “Disability Impacts All of Us” report by the Centers for Disease Control and Prevention, which estimates that one in four American adults are living with a disability.
“We, as disabled people, actually control about $21 billion of discretionary income, which is more than the Black ($3 billion) and Latinx markets ($16 billion) combined,” Yu said.
“We’ve got some money and we want to spend it at your companies.”
Yu showed the audience a video of how she puts on a necklace, demonstrating how clasps can be difficult for people with certain disabilities.
She said adaptive design—things like curb cuts, electric toothbrushes, bendy straws and speech-to-text—while good for business, also are helpful for people, like moms with strollers, who don’t have a disability.
During the panel discussion, Kettle echoed that sentiment, stating that while there does need to be a shift in product design and marketing strategy, there’s also “an innovation aspect,” that everyone can benefit from an easier clasp.
“If we’re all lucky enough to age, we will probably join the disability community at some stage in our life,” Kettle said.
“If you want true change and you want to make more money, hire disabled people into your company.” — Tiffany Yu, Diversability
Also, people with different disabilities have different ways of engaging with products.
As an example, Yu shared the story of a company that created a tactile watch for someone with impaired sight.
“It has little bumps all on it where someone who is blind is able to wear the watch and be able to tell what the hour it is,” Yu said. “The interesting thing about that watch is, I still can’t put it on.
“What is inclusive and adaptive for one person might not be for another. And that highlights the diversity within disability. We all want to wear watches and we all want to know what time it is, but we all have different ways of engaging with that product.”
Adaptive products also should include cohesive marketing with disability representation.
“How inviting you are being? What kinds of products do you have to offer?” Kettle said. “There’s a whole new customer base you could reach by providing products those customers may need as well as targeting them in a different way.”
Yu prompted the audience to think, “If Tiffany is your archetype of customer, how would she engage with the product?”
For true inclusivity, intentionality is necessary at every level, including internally.
“I spend most of my time talking about disability at work because to me, that’s the place I think will create the biggest type of systemic change,” Yu said. “So, if you want true change and you want to make more money, hire disabled people into your company.”
Kettle reminded attendees that disability inclusion is a journey and a process, but what matters is the intentional effort and the willingness to listen to feedback.
“It’s thinking about it in your day-to-day, in your plans, in your strategies and what it looks like,” she said. “Wherever you are is OK.”
The WJA breakfast was sponsored by the Natural Diamond Council, Jewelers Vigilance Committee, Guild+Facet, V&A Group, SHR Jewelry Group and the JCK Industry Fund.
Editors' Picks
Sponsored by
More on Policies & Issues
The Latest
TrendsSep 23, 2026
Holiday Diamond Jewelry Trends: Layered Looks, PersonalizationThis holiday season, look to pieces that will help to fill out customers’ everyday diamond jewelry wardrobe, experts say.
SourcingSep 23, 2026
Organization That Promotes Natural Diamond Rebrands for Third Time The Natural Diamond Council is now The Diamond Collective and has announced a new strategy under CEO Amber Pepper.
IndependentsSep 23, 2026
This Milwaukee-Area Jeweler Is Serving the 7CsPaul’s Jewelers sells coffee, chocolate, and cookies from a custom gold-wrapped trailer parked outside the store starting at 7 a.m.
Brought to you by
Meet Gemology’s Next Generation Microscope: GIA® Gemolite® NXT Professional EditionExperience gemstones with greater precision and comfort than ever before.
MajorsSep 23, 2026
Kay Jewelers’ New Campaign Goes ‘All In’ on LovePart of its brand relaunch, the marketing around the campaign includes a contest involving a jacket set with 550 diamonds.
Weekly QuizSep 17, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
Events & AwardsSep 23, 2026
Tiffany & Co. Exhibition Opening at Arkansas Museum The curation, opening soon at the Crystal Bridges Museum of American Art, honors the jeweler’s heritage through a distinctly American lens.
CollectionsSep 23, 2026
Pucker Up for Pandora’s New Pat McGrath Jewelry CollabThe jewelry giant has partnered with the famed makeup artist to create a colorful new collection of charms and rings.
Brought to you by
Your Piece Could Be the One Editors Talk AboutSubmit your pieces for a chance to win in this year's competition.
IndependentsSep 23, 2026
Texas Jewelers Association to Celebrate 120th AnniversaryThe association will mark the milestone at its convention next month.
IndependentsSep 23, 2026
Sissy’s Log Cabin’s ‘Back to School and Bling’ Event ReturnsThe jeweler donated school supplies to Memphis, Tennessee, students during the event combining basketball and mentorship.
MajorsSep 22, 2026
Foundrae’s Lawsuit Against Pandora Can Continue, Court RulesA federal judge denied Pandora’s motion to dismiss Foundrae’s claim for copyright infringement of its medallions.
ColumnistsSep 22, 2026
Peter Smith: Our Struggle With Emotional SellingPeople aren’t thinking rationally when they are buying luxury products, and we shouldn’t be selling them that way, Peter Smith writes.
IndependentsSep 22, 2026
Constance Polamalu Named to '40 Under 40' ListThe Baltimore Business Journal recognized the entrepreneur for her leadership in business and the jewelry industry.
GradingSep 22, 2026
GCAL by Sarine Opens New Lab in MumbaiThe facility is located within SEEPZ and is GCAL by Sarine’s second location in India, joining its existing grading lab in Surat.
Events & AwardsSep 22, 2026
NYCJAOS Returns for Autumn EditionThe four-day show is slated for Nov. 19-22 at the Metropolitan Pavilion in New York City’s Chelsea neighborhood.
AuctionsSep 21, 2026
Ultra-Rare Cartier Cheich Watch Sells for $3.4M Offered at Sotheby’s Hong Kong, the one-of-a-kind white gold watch now holds the title of most valuable Cartier wristwatch sold at auction.
MajorsSep 21, 2026
Longtime Industry Executive Pamela Bernstein-Gulla to RetireBernstein-Gulla has been working in the jewelry industry for 40 years, most recently as chief engagement officer for Hill & Co.
IndependentsSep 21, 2026
Bhindi Jewelers Moves Into New, Larger California StoreThe relocated Glendale store, now at The Americana at Brand, was designed to be a contemporary “timepiece haven” inspired by luxury resorts.
AuctionsSep 18, 2026
7.52-Carat Unheated Paraíba Tourmaline Sells for $1.3M at Sotheby’s The top lot of the auction house’s Hong Kong jewelry sale was an Art Deco Mauboussin necklace with ruby beads, which sold for $2 million.
CollectionsSep 18, 2026
Nanis Transforms Its ‘Boule’ Into a Mirror Our Piece of the Week is a pair of drop earrings from the “Sway” collection featuring Nanis’ first use of mirror-polished gold.
GradingSep 18, 2026
De Beers Introduces Faster Version of Diamond Screening Machine SynthDetect 2 can scan a full tray in less than five minutes, De Beers said, making it six times faster than its predecessors.
AuctionsSep 18, 2026
Noonans To Auction Medieval Gold Seal Ring Recovered By 2 FriendsTwo metal detectorists discovered the ring, which may have belonged to English noblewoman Matilda of Lancaster, in Suffolk.
Events & AwardsSep 17, 2026
This Is the Winner of the 2026 Robert M. Shipley AwardThe American Gem Society presented the annual award to a former president of its board.
CollectionsSep 17, 2026
Cynthia Erivo, Zoë Chicco’s Jewelry Collab Is an Ode to TransformationThe “Chrysalis” capsule centers butterfly motifs representing growth, transformation, and the unfolding of who you are.
Events & AwardsSep 17, 2026
Louisiana Retailer Kevin Patton Wins Lifetime Achievement AwardJewelers of Louisiana presented Patton, the third-generation president of Pattons Fine Jewelry, with the award at its annual convention.
PodcastsSep 16, 2026
Episode 9: Remembering Cindy EdelsteinTwo special guests join the podcast to commemorate the 10th anniversary of the designer advocate, mentor, and author’s untimely passing.
CollectionsSep 16, 2026
Jessica McCormack, L’Objet Collab on Homewares CollectionMcCormack brings sea-inspired motifs from her “Beaches” collection to L’Objet’s tableware, vanity pieces, and first-ever cutlery set.
