CrimeNov 08, 2021
Police Searching for Suspect in Jewelry Store Bomb Scare CrimeNov 22, 2021
CA Malls See Wave of Smash-and-Grabs Carried Out by Groups
The latest happened Nov. 15, when nine suspects smashed up the showcases at a mall jewelry store in Concord, California.
New York—Small gangs of smash-and-grab robbers have been hitting mall jewelry stores in recent months, the Jewelers’ Security Alliance said, including a recent robbery involving nine suspects who targeted a store in California.
According to the Concord Police Department, on Nov. 15 around 7:30 p.m., nine people armed with hammers entered the Iceberg Diamonds store in Sun Valley Mall.
They started smashing the display cases and stealing jewelry. Employees who tried to intervene were kept back by the robbers.
Some customers inside the mall called 911, mistaking the sound of the hammers hitting the showcases and glass breaking for gunshots.
No one was injured in the robbery, but the nine individuals escaped before police arrived, Concord PD said.
In its most recent email alert, the Jewelers’ Security Alliance noted the Concord robbery is one of several smash-and-grabs carried out by groups of three to seven individuals—or, in this case, nine—at mall jewelry stores in California.
According to JSA, there were similar incidences in Milpitas, California on May 20; Hayward on May 21; Daly City on Sept. 15; and San Jose on Oct. 28 and 29.
Anyone with information in any of these cases is asked to contact JSA at 212-687-0328 or jsa2@jewelerssecurity.org.
Related stories will be right here …
According to the Concord Police Department, on Nov. 15 around 7:30 p.m., nine people armed with hammers entered the Iceberg Diamonds store in Sun Valley Mall.
They started smashing the display cases and stealing jewelry. Employees who tried to intervene were kept back by the robbers.
Some customers inside the mall called 911, mistaking the sound of the hammers hitting the showcases and glass breaking for gunshots.
No one was injured in the robbery, but the nine individuals escaped before police arrived, Concord PD said.
In its most recent email alert, the Jewelers’ Security Alliance noted the Concord robbery is one of several smash-and-grabs carried out by groups of three to seven individuals—or, in this case, nine—at mall jewelry stores in California.
According to JSA, there were similar incidences in Milpitas, California on May 20; Hayward on May 21; Daly City on Sept. 15; and San Jose on Oct. 28 and 29.
Anyone with information in any of these cases is asked to contact JSA at 212-687-0328 or jsa2@jewelerssecurity.org.
In the same email alert that included information on the Concord robbery, JSA noted another recent smash-and-grab, this one committed by a lone male suspect at a jewelry store in Tacoma, Washington on Nov. 16.
JSA has a list of tips for staying safe and mitigating losses in the event of a grab-and-run robbery. They include the following.
— Do not resist in a smash-and-grab robbery. A hammer can be a dangerous weapon and the suspects may be armed with guns as well.
— Audible glass breakage alarms on showcases can scare away smash-and-grab robbers.
— Place cameras at eye level both inside and outside the store. Ceiling cameras are not as effective, as they generally capture useless photos of the top of heads or hats.
— Spread out high-end watches and loose diamonds among several showcases. This can help reduce loss in the event of a smash and grab.
— Use burglary-resistant laminated glass on the front and sides of showcases as well as special frames that can withstand many blows with a hammer.
JSA said it hasn’t seen robbers take retaliatory action when laminated glass is used.
The right glass and frames can prevent grab-and-run robberies entirely or will only yield enough to create a small opening. This reduces the amount of product robbers can grab and could result in them getting cut when they reach in, leaving behind DNA evidence in the form of blood.
For more security recommendations, including holiday- and event-specific safety tips, watch National Jeweler’s latest webinar featuring Editor-in-Chief Michelle Graff in conversation with JSA President John J. Kennedy and Berkley Asset Protection co-founder and Executive Vice President Greg Smith.
Editors' Picks
Sponsored by
CrimeNov 02, 2021
Graff Gets Hit by Ransomware Attack
CrimeOct 27, 2021
How Jewelers Can Travel with Jewelry Safely
The Latest
ColumnistsApr 09, 2026
Jewelry Demand Isn’t Stronger, Prices Are Just Higher Jewelers who misinterpret the state of the jewelry market risk employing the wrong retail strategy, cautions columnist Sherry Smith.
MajorsApr 09, 2026
Tiffany & Co. Promotes Nathalie Verdeille to SVP, Chief Artistic OfficerIn her newly expanded role, she will continue to oversee the jewelry category, as well as watches, home, and accessories.
WatchesApr 09, 2026
Jacob & Co. Rolls Out Its Sequel to ‘The Godfather’ Musical Watch“The Godfather II” watch plays two melodies from the mob film’s score, “The Godfather’s Waltz” and “The Godfather Love Theme.”
Brought to you by
Protect Your Customers and Your BusinessYou deserve to know what you are selling–to protect your customers as well as your business and your reputation.
Events & AwardsApr 09, 2026
JCK Announces Jesse Itzler as 2026 Keynote SpeakerOrganizers have also introduced the new JCK Talks Signature Series, as well as an offering of watch-focused workshops and lectures.
Weekly QuizApr 09, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
SourcingApr 09, 2026
AGA To Honor ‘Quiet Leadership’ With New AwardThe Alan Hodgkinson Medal recognizes gemologists who are consistently generous with their time and expertise.
WatchesApr 09, 2026
Oris Names New CEO, CFOThe Swiss watchmaker is changing up its executive leadership team as part of a restructuring.
Brought to you by
Is This You? Every Jeweler Has This Problem; We Have the Solution.Every jeweler faces the same challenge: helping customers protect what they love. Here’s the solution designed for today’s jewelry business.
CollectionsApr 08, 2026
Hearts On Fire Celebrates 30 Years By Asking a QuestionThe “What’s Your Signature?” campaign invites women to think about how they see themselves.
SourcingApr 08, 2026
Sale of 42-Carat Blue Diamond Gives Petra a Boost in Q3The big diamond’s sale added to the company’s revenue though the market remains “challenging” overall, particularly for smaller goods.
Events & AwardsApr 08, 2026
AGS Confluence Returns with AI, Sustainability SessionsRob Bates of The Jewelry Wire will also moderate a panel on the state of the jewelry industry during the virtual event.
Events & AwardsApr 08, 2026
TJS to Honor 2 Longtime Former Stuller EmployeesThe Jewelry Symposium will honor two industry veterans with lifetime achievement awards at its upcoming May event.
TrendsApr 08, 2026
Amanda’s Style File: April’s Brilliant Birthstone With their durability, brilliance, and beauty, diamonds are the perfect stone for everyday birthstone jewelry.
MajorsApr 07, 2026
QVC Group’s Latest Filing Calls Its Future Into QuestionThe retailer failed to file its annual report on time and said it may issue a going concern warning.
ColumnistsApr 07, 2026
Peter Smith: A Tip to the Post Office on Workplace CultureSmith recounts a recent trip to the post office that included an uncomfortable, embarrassing, and public exchange between two employees.
GradingApr 07, 2026
GIA CFO David Tearle to Retire in June John Cowley, who has more than 30 years of experience, is succeeding Tearle as the lab’s chief financial officer.
CollectionsApr 07, 2026
Nerd Out Over Gemology Geek’s First Jewelry CollectionFounder Erica Silverglide has designed 35 colorful pieces set with fluorescing gemstones for the brand's first finished jewelry offering.
CollectionsApr 07, 2026
Ukrainian Jewelers Highlighted In New Book“Ukrainian Jewelry | Contemporary Jewelry and Art Jewelry from Ukraine” features 33 contemporary Ukrainian designers and studios.
CollectionsApr 06, 2026
Fope’s New Jewelry Debuts Are Golden“The Golden Now” campaign celebrates the here and now with the brand’s signature styles and a selection of its new pieces.
MajorsApr 06, 2026
Kecia Caffie, Corinne Bentzen No Longer With Signet JewelersSignet confirmed that Caffie, president of Zales and Banter, and Bentzen, who headed Blue Nile, have left the company.
CollectionsApr 06, 2026
Historian Tanzy Ward Pens Book on Black Victorians’ JewelryThe antique jewelry dealer talks about the importance of including Black Americans in jewelry history and preserving their stories.
SourcingApr 06, 2026
Gemfields Reports $51M Loss in 2025Both its mines faced challenges last year, from operational issues to disruptions in the market.
CollectionsApr 03, 2026
Taylor Swift’s ‘Elizabeth Taylor’ Video Puts Jewelry Front and CenterIconic pieces, like the Mike Todd Diamond Tiara, appear in the superstar’s new music video for her song inspired by the actress.
MajorsApr 03, 2026
Saks Global Says It Will Emerge From Bankruptcy This SummerThe luxury retailer, which went Chapter 11 in January, announced Thursday that it has secured $500 million in exit financing.
Events & AwardsApr 03, 2026
JCK Luxury, NouvelleBox Partner on New Designer BallroomThe NouvelleBox ballroom will feature independent jewelry designers, including Lene Vibe, Wyld Box Jewelry, and Kiaia Limited.
CollectionsApr 03, 2026
Buddha Mama Brings Its ‘Moon’ Locket To DallasThe one-of-a-kind locket, our Piece of the Week, opens to reveal three hidden images to keep close to your heart.
MajorsApr 02, 2026
Pandora Opens New Canadian Distribution Center Amid Tariff ConcernsThe new facility was also designed to better serve its growing customer base in Canada.
