Crime

Graff Gets Hit by Ransomware Attack

CrimeNov 02, 2021

Graff Gets Hit by Ransomware Attack

The data breach included some personal details of high-end clients.

20211102_Graff-header.jpg
Graff is known for its high jewelry, counting celebrities and world leaders among its clients. Pictured here is the “New Dawn” necklace from Graff’s “Tribal” collection, featuring 64 total carats of diamonds in 18-karat white gold.
London—High-end jeweler Graff has become the victim of a ransomware attack.

Ransomware is malware that uses encryption to hold a victim’s system or personal files and demands payment to get them back.

For most people involved in the Graff data breach, it included details like their name and potentially their home address—which can be retrieved in the public domain from other sources– rather than any other confidential details that would put them at risk of identity theft.

A Graff spokesperson said the brand informed “the small group of individuals whose personal data was compromised to such an extent” and advised them on the appropriate steps to take.

The brand’s security systems alerted it to the activity, allowing it to react quickly and shut down its network.

Graff said it has been working with the U.K.’s Information Commissioner’s Office and relevant law enforcement on the incident.

“Thanks to our robust back-up facilities we were able to rebuild and restart our systems within days - crucially with no irretrievable loss of data,” the spokesperson said.

“Sadly, it appears that notable brands, corporations and even government departments are deliberately targeted by unscrupulous operators to extort money, cause disruption or simply embarrassment. Cybercrime continues to rise in scale and complexity. It is a threat to every business. Maintaining the highest level of security against these threats has always been a top priority for us. We are continually strengthening our systems to counter these threats as they evolve.”

The group known as Conti is said to be behind the attack, the U.K.’s The Times reported, leaking the details of the brand’s high-end clientele to the dark web.

In a September press release, the Cybersecurity and Infrastructure Security Agency said it and the Federal Bureau of Investigation had seen an increase in the use of Conti ransomware in more than 400 attacks on U.S. and international organizations.

Earlier this year, the FBI said it had identified at least 16 Conti ransomware attacks that targeted healthcare and first responder networks in the U.S. 

 Related stories will be right here … 

While the hacks that tend to make headlines are the bigger ones, small businesses should also protect themselves against such crimes.

The Jewelers’ Security Alliance recommends the following actions to prevent cybercrime. 

1.  Have proper firewalls, anti-virus, and anti-malware for all systems, and keep them up to date.

2. Don’t let employees use company internet-connected devices at work for personal use or download software without permission. Additionally, don’t let them introduce personal memory sticks into a company system.

3. Have strong, unique passwords.

4. Beware of phishing. One of the main pathways for cyber criminals is to lead someone to open and click on a link in an email which will unleash malware to penetrate the system, JSA said. 

So, don’t open or click on unknown or suspicious emails. Even emails from people and customers or vendors that might seem familiar can be spoof emails or from someone who has obtained an email address only slightly different from a real email address. 

Additionally, look for unfamiliar foreign domains, misspellings, and other anomalies. 

5. Beware of social engineering, which is obtaining confidential information by manipulating and/or deceiving people.

Criminals can obtain information on company personnel, customers, ordering, shipping procedures, payment methods, and other information for a fraudulent transaction through impersonation, email correspondence, research on social media, or other means.

So, be careful of the information provided to the public by email, website, social media, or phone.

Also, confirm the identity of the person to whom you are talking. If the interaction includes a transaction, call the known customer on the telephone to confirm there hasn’t been fraudulent impersonation.

6. Avoid visiting questionable and risky sites. 

7. Don’t download questionable apps from obscure or unknown companies.

8. Have a written cyber security policy that employees must read and sign.

9. Have regular staff meetings and periodic reviews of cyber protocols for the business. 

The Latest

National Jeweler columnist Emmanuel Raheb
ColumnistsOct 22, 2024
The Smart Lab: Tips for Preparing for Your Best Q4 Yet

From prioritizing the customer experience to optimizing inventory, columnist Emmanuel Raheb shares the keys to a successful holiday season.

Priya Raj
Events & AwardsOct 22, 2024
WJA Foundation Names First Winner of Hedda Schupak Scholarship

Journalist Priya Raj plans to use the scholarship funds to further her media qualifications and amplify marginalized communities.

WNBA Finals Championship trophy and Tiffany & Co. basketball
MajorsOct 22, 2024
WNBA Champions New York Liberty Take Home Tiffany & Co. Trophy

It marks the first championship win in the team’s 28-year history.

Article-Top-Image.jpg
Brought to you by
Enhance Your Expertise with IGI’s In-Person Courses in NYC

This fall, sharpen your skills in jewelry grading, quality control and diamond assessment.

Stock image of rough diamonds
SourcingOct 21, 2024
De Beers to List Single Country of Origin for Some of Its Diamonds

It will start with rough diamonds that are larger than 1.25 carats and later expand to rough diamonds that are above 1 carat.

Weekly QuizOct 18, 2024
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Pandora Stranger Things campaign
CollectionsOct 21, 2024
Pandora Turns Things Upside Down in New ‘Stranger Things’ Collection

The capsule collection is inspired by friendship and connection, with a nod to ‘80s fashion.

Babe Paley’s Clip-Brooch Necklace
AuctionsOct 18, 2024
Piece of the Week: Babe Paley’s Clip-Brooch Necklace

The New York socialite’s elegant, transformable piece from the 1960s is headed to auction later this month.

1872x1052-Brought-to-you-By-Article-Image-Top (1).png
Brought to you by
Why You Can't Miss JA New York This Fall

Don't miss this one-stop-shop in October, curated with buyers’ needs in mind.

20241018_Appraising lab grown diamonds webinar.jpg
Recorded WebinarsOct 18, 2024
Watch: 2 Experts on the Challenges of Appraising Lab-Grown Diamonds

Texas jeweler Susan Eisen and NAJA’s Gail Brett Levine discuss how lab-grown diamonds have altered the landscape for jewelry appraisers.

Signet Jewelers CEO Gina Drosos
MajorsOct 17, 2024
Retailer Hall of Fame 2024: Gina Drosos

Signet Jewelers CEO Gina Drosos’ secrets to success are listening to her team and leaning on data to make decisions.

Shirley Bassey’s Cartier Baignoire watch
AuctionsOct 17, 2024
Shirley Bassey’s ‘Baignoire’ Breaks Auction Record

Part of the Welsh singer’s extensive jewelry collection, the bathtub-shaped Cartier watch went for nearly $72,000 at Sotheby’s Paris.

Alan Hodgkinson
GradingOct 17, 2024
Renowned Gemologist and Author Alan Hodgkinson Dies at 87

He dedicated his life to researching, writing, and speaking about gemstones in the hope he could inspire others to share his passion.

Ethical Gem Fair Brooklyn
Policies & IssuesOct 17, 2024
Ethical Gem Fair Returns to Brooklyn

The event is slated for Oct. 17-19.

Travelers on Gem Legacy Adventures Trip
SourcingOct 17, 2024
Gem Legacy Adventures Announces 2025 Trip

12 spots are available for travelers to visit Northern Tanzania and Southern Kenya from July 25 to Aug. 4.

Mountz Jewelers in Colonial Park/Harrisburg and Ron and Tonia Leitzel
IndependentsOct 16, 2024
Retailer Hall of Fame 2024: Ronald Leitzel and Tonia Leitzel Ulsh

Though they didn’t grow up together, siblings Ronald Leitzel and Tonia Leitzel Ulsh have grown together as co-owners of Mountz Jewelers.

Tiffany With Love Since 1837 campaign image
FinancialsOct 16, 2024
LVMH Jewelry, Watch Sales Down 5 Percent So Far This Year

Sales slipped 4 percent in the third quarter in an environment the company described as economically and politically uncertain.

Stock image of mini shopping cart with gifts
SurveysOct 16, 2024
Here’s What the NRF Expects This Holiday Season

The U.S. presidential election, inflation, and the aftermath of recent hurricanes could all have an impact on spending.

Miseno Arco Cuff Rendering
CollectionsOct 15, 2024
Miseno Celebrates 10 Years With High Jewelry, New Hires

The Italian brand is also releasing a coffee table book and opening its headquarters and workshop in Valenza, Italy.

Craig and Judd Rottenberg
IndependentsOct 15, 2024
Retailer Hall of Fame 2024: Craig and Judd Rottenberg

The pair of brothers, each with his own strengths, takes a divide-and-conquer approach to bettering the stores they grew up working in.

Koffiefontein diamond mine in South Africa
SourcingOct 15, 2024
Petra’s Sale of Koffiefontein Diamond Mine Approved

The mining company is set to hand over the South African diamond mine to an affiliate of Stargems Group by the month’s end.

Henry Kessler, Vance Kessler, Alex Kessler-Teiber, Daniel Kessler
MajorsOct 15, 2024
Sy Kessler Celebrates 56 Years in Business

Three generations of the Kessler family have been a part of the Dallas-based company.

Dianne Feinstein’s Paloma Picasso Tiffany & Co. necklaces
AuctionsOct 11, 2024
Bonhams Reports ‘Fierce Bidding’ for Dianne Feinstein’s Jewels

All 74 lots of jewelry belonging to the late Democratic senator found buyers at Bonhams Los Angeles.

Gemfields x Kimberly McDonald
CollectionsOct 11, 2024
Piece of the Week: Gemfields x Kimberly McDonald Jewelry Suite

The two collaborated on a necklace and a pair of earrings that praise the beauty of Zambian emeralds.

Jewelry Care Line Fixtures by the Kingswood Company
MajorsOct 11, 2024
The Kingswood Company Launches New Retail Fixture Program

Retailers can move jewelry care lines off countertops with the fixtures, which were designed for a “sophisticated retail environment.”

The International Colored Gemstone Association Congress Brazil 2025
Events & AwardsOct 11, 2024
ICA Congress Goes to Brazil

The 20th ICA Congress is slated for May 19-22 in Brasília, Brazil.

Ritani Y2K engagement rings campaign
MajorsOct 10, 2024
Why Ritani Is Partying Like It’s 1999

The jeweler is celebrating its 25th anniversary with a throwback campaign.

Pomellato Memorie D’Archivio Collection
CollectionsOct 10, 2024
Pomellato Revives Past Designs for New Capsule Collection

“Memorie D’Archivio” was inspired by the “Mora” and “Mosaico” collections the brand introduced in the ‘90s.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy