Hampton discussed how Helzberg is improving the customer experience and why it was inspired by the company formerly known as Dunkin’ Donuts.
How Small Businesses Are Faring, By the Numbers
A survey by the National Federation of Independent Business took a look at COVID-19 business disruptions, PPP and EIDL loans, and more.
Nashville, Tenn.—Small businesses have been hit especially hard by the COVID-19 pandemic, struggling in the face of mandated store closures and sinking sales.
A survey published earlier this month by the National Federation of Independent Business (NFIB) took an in-depth look at how small businesses are faring as we approach month five of coronavirus-related shutdowns in the United States.
NFIB took a random sample of its membership database of about 300,000 small business owners.
It conducted the survey by email in mid-June and received 631 usable responses, meaning surveys in which most questions were answered.
Respondents in the retail and restaurant industry made up 19 percent of the surveyed group, which also included those in manufacturing, wholesale, agriculture, services, and more.
The pandemic has disrupted retailers big and small, forcing them to change the way they operate, from practicing social distancing to implementing strict cleaning procedures.
More than half of survey-takers said changes to their operations were “significant” (23 percent) or “moderate” (32 percent), while 30 percent saw slight changes and 16 percent said operations have not changed.
However, things are looking up as stores gradually begin to reopen.
About 40 percent of respondents said their current sales volume is 75 percent or more of pre-pandemic levels, a jump from 28 percent in May.
Eased restrictions and store reopenings have led to stronger sales for some small business owners, but not across the board.
While 27 percent saw a significant or moderate increase in sales and another 27 percent saw a slight increase, sales levels didn’t budge for 42 percent of small business owners.
The boost from reopenings may be short-lived in places like Texas, where plans to get back to business have been put on hold amid a jump in coronavirus cases.
The financial toll of the virus led many small businesses in need of funds to apply for a Paycheck Protection Program loan, but the program’s rocky rollout caused a slew of problems for business owners and banks alike.
Some of the complaints were addressed with the passage of the Paycheck Protection Program Flexibility Act.
The number of small businesses applying for a PPP loan was up slightly month-over-month, 81 percent in June compared with 77 percent as of May 29.
With the June 30 application deadline looming, only 3 percent of respondents said they would be applying before then.
When applying for the first round of PPP loans, those who had existing relationships with banking institutions were
Most of the loan applicants surveyed, 85 percent, went through their usual bank.
Nearly all applicants surveyed in June, 97 percent, received their PPP loan. Only 3 percent of borrowers have spent the money and applied for loan forgiveness.
The recent update to the program gave borrowers more time to distribute the funds. Instead of the initial eight weeks, recipients now have 24 weeks or until Dec. 31, whichever is earlier, to allocate the money.
Of the PPP loan borrowers in the NFIB’s June survey, 59 percent said they will take the extra time while 41 percent will spend the money within the eight-week time frame.
The PPP update also allows more of the money to be used for non-payroll expenses and added two new exemptions related to full-time employees and loan forgiveness.
The changes were considered “very helpful” for maximizing loan forgiveness by 40 percent of borrowers while 19 percent found them to be “moderately helpful.”
Seventeen percent said they were “somewhat helpful” while 6 percent described them as “not helpful.”
Though the PPP was set up so employers could retain their employees, that may not be possible for every loan recipient.
Of the borrowers surveyed, 14 percent expect to lay off at least some employees even after using the loans.
Half of that segment expects to lay off one or two employees while 12 percent expect to lay off 10 or more employees.
In addition to PPP, small business owners may have been eligible for The Economic Injury Disaster Loan (EIDL) program run by the U.S. Small Business Administration.
Thirty-five percent of respondents applied for an EIDL loan with most still waiting for the loan to be processed, according to the survey.
A total of 38 percent of respondents said they’ve already received their loans.
The EIDL emergency grant was also available, which allows a business that has applied for a disaster loan to get an immediate advance of up to $10,000, which can be used for payroll purposes.
Of those who requested a grant, 72 percent said they’ve received it.
Of the respondents who applied for a PPL loan, an EIDL loan, or both, 47 percent expect to need additional financial support over the next 12 months.
More than half that segment, 56 percent, expect to need less than $50,000 to keep things afloat, but 27 percent expect to need more than $100,000.
As for taxes, a new deferment allows businesses to defer the deposit and payment of the employers’ share of Social Security taxes until Dec. 31.
Around 41 percent of respondents were familiar with the new provision, with 6 percent already deferring.
Almost two-thirds of respondents said they didn’t plan to defer tax payments, while 5 percent said they do plan to do so 31 percent said they might.
Top economists are expecting the U.S. economic recovery to be slow and have said small businesses are especially in danger of financial distress.
At his semiannual monetary policy report before Congress earlier this month, Federal Reserve Chairman Jerome Powell said there was “significant uncertainty” surrounding the pace of economic recovery.
“If a small or medium-sized business becomes insolvent because the economy recovers too slowly, we lose more than just that business,” he said. “These businesses are the heart of our economy and often embody the work of generations.”
The Latest
The group will host several curated events and an exhibition of designer jewelry made with Peruvian gold traceable to the miners’ names.
The collection honors the 50th anniversary of Dolly Parton’s “Love is Like a Butterfly” song, which shares a birth year with Kendra Scott.
From protecting customer data to safeguarding inventory records, it's crucial to learn how to tackle cybersecurity challenges.
This year’s theme asks designers to take inspiration from classic fairy tales.
Senior Editor Lenore Fedow makes the case for why more jewelers should be appealing to nerds at the annual event.
The latest “Raiz’in” drop showcases a newly designed “Scapular” necklace and donates a portion of the proceeds to Make-A-Wish France.
This fall, sharpen your skills in jewelry grading, quality control and diamond assessment.
No. 1 out of 100, the timepiece was created to mark Citizen’s 100th anniversary and will be auctioned off at Sotheby’s next month.
On the latest episode of “My Next Question,” two experts share best practices for store security during the holidays and year-round.
Sotheby’s sold the necklace, which potentially has ties to Marie-Antoinette, for $4.8 million to a woman bidding via phone.
Instead of its usual elaborate display, the store will illuminate its façade and frame the windows to highlight its flagship’s architecture.
The new Grand Seiko boutique is located in Honolulu’s Waikiki neighborhood.
Eleven spots are available for travelers to visit Northern Tanzania and Southern Kenya from July 25 to Aug. 4.
The emerald brooch-turned-pendant returned to auction after 55 years, setting a world record for most expensive emerald sold at auction.
Phillips also sold a 1.21-carat fancy red diamond dubbed the “Red Miracle” for more than $1 million at its jewelry auction in Geneva.
From Swarovski to Tiffany & Co., jewelry retailers are enlisting celebrities to highlight their holiday offerings.
The 2024-2025 book introduces hundreds of new designs.
Richemont’s jewelry sales ticked up 2 percent in the first half of the year, while watch sales plummeted 17 percent.
Offered by the lab since 2016, the holiday season special is good from now through mid-December.
The “Mikimoto Chrome Hearts” jewelry brings pearls from Mikimoto together with distinctive motifs from Chrome Hearts.
These earrings use flat-backed white quartz to create a window onto an antique ribbon embroidered with a floral design.
This year’s AGTA Spectrum & Cutting Edge Awards included a new category for engagement rings and a new award highlighting female designers.
Plus, CEO Beth Gerstein shares her insight on the holiday season and the possibility of new tariffs.
The month’s birthstones, citrine and blue topaz, reflect the changing colors of the season.
The “Carey Lowell x Sidney Garber” collection stems from the friendship between the jewelry designer and ceramicist.