The Curated Designer Project has expanded to highlight eight independent jewelry designers during CBG’s Las Vegas show.
A Millennial’s Take on All the Talk About Her Generation
Arguing that members of her generation aren’t “lazy,” Senior Editor and millennial Brecken Branstrator talks about the need for a new conversation to help recruit this group.
Truth time: I’ve got millennial discussion burn-out.
And apparently I’m not the only one. Ben Smithee gave a millennial-focused presentation at the recent JA New York Summer show called “Enough Already! Why You’re Sick of the Millennial Madness & Why Most of What You Know Is Probably Wrong.”
It’s sort of bizarre being part of a generation that is studied so closely and written about so much. Brands and companies are trying to figure out how to market to this new consumer group to best capture their spending power and are constantly having conversations about habits that, to me, feel so familiar and natural.
But I think more than anything what angers me most is the fact that so many find it easy to generalize and draw conclusions about such a diverse group, and not usually in a good way: We don’t understand this group, so we’re just going to call them lazy and entitled.
At the JA New York Summer show, I sat in on an education session with National Jeweler Editor-in-Chief Michelle Graff and Peter Smith, one of our columnists.
The session was a follow-up to Smith’s article on National Jeweler addressing the future of retail jewelry stores, which is the most-read story on our site so far this year. (Part 2 and a final follow-up also appeared on NationalJeweler.com.)
The Graff-Smith education session was designed as an “idea exchange” to encourage questions and interaction from the audience. It was a hit. The classroom was full and the questions kept coming long after the one-hour time slot passed.
Among many other topics, one of the things that came up was--surprise!--millennials.
In fact, the man sitting right beside me raised his hand and, as part of a discussion about the next generation not wanting to take the reins at family-owned stores, said that many millennials don’t have any interest in the 100-hour, six-day workweeks the generations before them put in and were “lazy.”
Allow me to speak for my generation for a second to say, that last part is just not the case. Are there young people today who may not be hard workers or feel entitled to good jobs without the hard work? Sure. But I think that could be said across all generations.
What’s more, I’d hardly call someone “lazy” just because they don’t want to work 100 hours a week. I certainly don’t want to, and
This is something that Peter echoed when he said that he believes the “model has changed,” adding that he would be disappointed if his kids, who are millennials, did aspire to work seven days a week. “I would want them to be figuring out ways to do it smarter,” he said.
Most people seem to think that millennials want 50 vacation days a year, a beer cart and ping-pong table in the office, or to somehow be making six figures without a full-time commitment. No.
What we do want is a work/life balance and a job that we find fulfilling. I realize that waiting for said job might seem silly to some in the older generations, but while those companies are busy calling millennials lazy, they’re losing the best workers to companies that are willing to listen.
Michelle also brought up a great point in her response to the “lazy” comment. She said, “This misnomer that the millennials are lazy, I don’t buy that. I think that, for some reason, we’re just not making it interesting for them to come to the jewelry business.”
We all know that one of the biggest problems that plagues the industry is the lack of younger workers. I wrote a story in our fall 2015 digital magazine about that very issue and what organizations and companies are doing to counter-act it.
One of my favorite parts of Peter’s response to the audience member seated beside me was when he pointed out that the industry can and should be looking outside of itself to see how companies are recruiting members of the younger generation.
As opposed to just posting a job listing stating that the position requires X and Y qualifications and X hours, some of the “cooler” companies like Amazon, Google, Zappos and Southwest Airlines also are talking about a higher purpose, continued learning, social concerns and flexibility of schedule. They’re speaking right to the millennial crowd, and they’re getting them.
I know that it’s not an easy problem to solve and I’m not trying to say that it is. It is, however, a problem that can and should be addressed from our side. Just generalizing a whole generation as lazy and entitled isn’t going to do anything. Let’s steer the conversation to a place that’s productive and aims to figure out how this younger crowd can successfully be brought into the industry, to stay.
In the spirit of that JA New York session, I’d love for this to be a conversation and to hear more thoughts on these issues; please share in the comments!
The Latest

The trade show’s education series returns, with sessions on retail trends, AI, watches, marketing, corporate responsibility, and more.

Bring a cool tone to your summer jewelry with these white metal pieces.

As gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.

Buying discipline at trade shows starts with clarity about your inventory levels, Smith writes.


The deal closed this week, which means Instore will produce the JA NY show slated to take place this fall.

The company’s jewelry sales were up in Q4 and the fiscal year, with Richemont raising prices in part because of the cost of gold.

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

The “Bauble” capsule collection of colorful one-of-a-kinds includes our Piece of the Week, the “Bauble” earrings, featuring rose zircon.

The updated catalog has a newly dedicated section for gift wrapping.

Everett covers colored stones’ surging popularity, the mellow return of the “Mellon Blue,” and his “The Devil Wears Prada” doppelgänger.

Fourth-generation CEO Lilly Mullen wants to emphasize experience, connection, and personalized service.

The new award, created in partnership with Henne Jewelers, honors the late designer’s legacy through supporting jewelry education.

The addition of the diamond-producing countries as nation affiliated members broadens the federation’s global representation, WFDB said.

The NYPD is warning elderly New Yorkers to keep their jewelry hidden when walking outside to avoid being a target.

Designer Viviana Langhoff has realized her dream of owning a space for her Chicago jewelry store that looks and feels like her brand.

The sessions will run from Friday, May 29, to Sunday, May 31, with one being a live taping of an episode of Couture’s podcast.

Former Stephanie Gottlieb Fine Jewelry executive Morgan P. Richardson is joining the lab-grown diamond jewelry brand.

The $400 pocket watch is a blend of Audemars Piguet’s iconic eight-sided Royal Oak and Swatch’s unserious Pop watches from the ‘80s.

With gold prices on the rise, the “Modern Electrum” collection uses an alternative, non-tarnishing metal alloy composed of gold and silver.

Fruchtman Marketing has new owners, Erin Moyer-Carballea and Manuel Carballea, and will relocate to Miami.

In a column for the 2026 State of the Majors issue, Smith lists 10 time-tested principles about sales that still ring true.

In a column for the 2026 State of the Majors issue, Golan spells out how the growing economic divide in the U.S. is reshaping the market.

The “Limitless Expansion of Joy and Hope” collection evokes summer through colored gemstones and motifs of butterflies and florals.

The jewel, circa 1890, is from the late Victorian era and was owned by descendants of the last high king of Ireland.

This is what the nine recipients plan to do with the funds.

The Western star’s 14-karat gold signet ring sold for six times its low estimate following a bidding war at U.K. auction house Elmwood’s.

























