Technology

Facebook Is Updating Its News Feed Again

TechnologyJan 25, 2018

Facebook Is Updating Its News Feed Again

Here’s what is changing and what it will mean for your business’s account.  

2018_Facebook-HQ.jpg
The front sign outside Facebook headquarters in Menlo Park, California. The social media giant recently announced changes to its news feed that will impact how much content users see from business pages.

Menlo Park, California--Facebook is making another change, and this one is likely to affect business and brand accounts.

In an announcement posted to its website, the company said that over the next few months it would be making updates to the News Feed function in regards to ranking and what shows up for users.

In addition to using factors like reactions, comments or shares to determine how high a post appears in News Feed, Facebook now also will prioritize posts that “spark conversation and meaningful interactions between people.” They will do this by predicting which posts users might want to interact with and show them higher in feeds.

They also will prioritize posts from family and friends above public content.

Meanwhile, using what Facebook refers to as “engagement-bait,” content designed to goad people into commenting on or liking posts, will continue to be demoted in News Feed.

Founder Mark Zuckerberg shared the company’s reasoning behind the changes in a post on his own account, noting that the social media site wants to get back to giving people a positive experience where they are actively connecting with family and friends and interacting with a community.

The changes come in response to mounting critcism over the role that the content consumed on Facebook plays in society, and the amount of time people spend mindlessly scrolling through the social networking site, often to their own detriment.

What’s important to note for anyone who uses Facebook for business is that organic reach for brands and public accounts, which already isn’t strong, is now expected to decline more.

The company said in its blog post that public pages “may” see their reach, video watch time and referral traffic decrease; the impact of the change will vary, depending on the type of content being shared by each page and how users interact with it.

Facebook said pages that share content that users don’t react to or comment on could see the biggest decline in reach. Meanwhile, pages whose posts get conversation going are less likely to be affected by the update.

What Can Be Done
While the full effects of the changes remain to be seen, it’s a good time for each business page to examine its Facebook strategies and make adaptions and improvements where needed.

The most important way to be sure a business is mitigating the effects of the change is to

post content that is engaging and relevant to the audience and will drive actual conversation.

There are also a number of others steps companies can take in the wake of the news, according to a few experts.

1. Facebook Live videos will be even more important when it comes to the new News Feed.

Most of the social media experts National Jeweler reached out to spoke about the importance of the platform in the new algorithm.

Live videos often are great ways to start conversations; in fact, Facebook said Live videos get, on average, six time as many interactions as regular videos.

According to Amanda Plecas, vice president and chief creative officer of Waterhouse PR, businesses should think of it this way: if it was previously accomplished with a text post, photo or a video link, it’s better to find a way to post that content in a Facebook Live video.

For example, instead of holding a contest and encouraging followers to tag a friend or share the content, a store could hold a drawing on Facebook Live, or they could use a live video to answer questions, talk about new inventory, share popular trends or talk about your business.

“Businesses using Facebook will need to adopt a more ‘TV station’ mentality when planning their social media posts: When is a good time to go live, what does our audience want to see, where is the best light, what will we talk about, what will we wear?”

It’s important, Plecas added, to keep a regular schedule so followers know when to expect something.

Christian Karasiewicz, a consultant and public speaker on social media, internet marketing and technology, said one way to do that could be host a Facebook Live video on a weekly basis to give the audience a behind-the-scenes look at what goes on in the business, whether that be creating a piece of jewelry or explaining metals and stones to consumers.

Facebook also will continue to put a growing emphasis on regular videos on News Feed, which means businesses should familiarize themselves with Facebook video marketing best practices to maximize their effort, said Jason Hsiao, co-founder of video creation company Animoto.

Facebook recommends in its Ad Manager using videos that are either square or vertical because they are better suited to mobile, a key component for the social network.

Facebook Live makes it easy to shoot a vertical video on your phone, but there are programs and apps that allow you to cut video of any ratios into a square, which is good not only for Facebook but also can be used on Instagram.  

In addition, adding text to your video so that it can still be viewed in a “sound-off, mobile environment” is also important, Hsiao said.

2. Facebook Messenger, though less important than videos, also has a good reach.

When a message is sent via this direct service on the site, people receive a notification from Facebook, and the response is “above average,” said V. Michael Santoro, co-founder of video marketing company Vaetas LLC.

Stores, brands or designers can build a list of followers and send them content and specials via the messenger features. They could also use it to encourage followers to sign up for an email list.

3. Another increasingly important strategy is creating a budget for Facebook ads.

It’ll be even more important now to get the best content in front of the desired audience by spending some money.

Christina Hager, who’s in charge of social media strategy and distribution at multimedia company Overflow Storytelling Lab, said Facebook Ads should be run as campaigns.

“They each should have clear objectives: What do you want someone to do from this ad? Do you want them to download something? Click on your website? Comment or engage with your page?”

Keep in mind that Facebook ads also can target a very specific group of people, including an email list, or re-target people who may have already visited your website, all of which can be done through the Ad Manager.

The more specific you can be, the more effective the ad, said social media consultant Jackie Kossoff.

For instance, a local jewelry store that wants to promote a new line of engagement rings should create multiple ads to target different segments of the audience within a concentrated geographic radius.

The main ad could be targeted at women in long-term relationships who have shown interest in engagement- and wedding-related activities and vendors. Another could target men who are preparing to propose and might have been researching proposal ideas, while still another could be designed for the LGBT community.  

4. Another option is to create a Facebook Group and have the business page run it.

It’s a free way to get content out to customers who want and need it but may not be seeing content because of the new algorithm, Hager said.

Devon Vocke, co-founder of public relations and digital marketing agency Evoke Strategy, suggested the same thing, noting that it could provide an opportunity to continue to give information and support and promote dialogue through both the page and the group.
 
5. You can prompt users to prioritize your business page.

People who want to see more posts from pages they follow can choose “See First” in their News Feed preferences to make sure they always see posts from certain pages. It would be in the business’s best interest to let them know about this and encourage them to do it.  

6. You can also emphasize other mediums.

Drive newsletter sign-ups through your Facebook followers to help provide another way to reach them, Vocke suggested, and promote your other social channels as well.

If all of this sounds like too much to process, businesses could consider hiring a social media strategist.

Even if it’s not in the budget to hire one on a permanent basis, Hager said, “No matter where you live, you should be able to find someone whom you could hire to audit your social media channels, provide you with a social media strategy, or set up the first round of Facebook ads.”
Brecken Branstratoris the senior editor, gemstones at National Jeweler, covering sourcing, pricing and other developments in the colored stone sector.

The Latest

Hand holding shopping bags
SurveysOct 16, 2026
How Inflation, Gas Prices Will Affect Holiday Sales

The NRF is expecting holiday sales to increase this year, but consumers and retailers alike are facing Grinch-like headwinds.

Christina Puchi Gemstone Earrings
CollectionsOct 16, 2026
Christina Puchi’s Earrings Hold the Universe

Our Piece of the Week gathers the planets, represented by a variety of colored gemstones, in a pair of 14-karat yellow gold earrings.

Reeds Jewelers Fayetteville
IndependentsOct 16, 2026
Reeds Jewelers Expands, Relocates Flagship

The New York-based jeweler is moving its Amherst flagship store to a larger location in nearby Snyder.

1872 x 1052 Gemolite.jpg
Brought to you by
Meet Gemology’s Next Generation Microscope: GIA® Gemolite® NXT Professional Edition

Experience gemstones with greater precision and comfort than ever before.

Graff USA Executive Vice President Katy Chen
MajorsOct 16, 2026
Katy Chen Appointed Executive Vice President of Graff USA

Chen, who worked at Cartier and Tiffany & Co., will lead retail sales and operations for the luxury jeweler’s 11 U.S. stores.

Weekly QuizOct 15, 2026
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Elise & Amy Greenberg
IndependentsOct 15, 2026
Retailer Hall of Fame 2026: Amy and Elise Greenberg

For 40 years, sisters Amy and Elise Greenberg have helmed their 126-year-old family business, leading with appreciation and integrity.

The Retail Smiths Principal Partner Peter Smith
ColumnistsOct 15, 2026
Peter Smith: What Is the Culture REP?

It’s a term Smith coined and felt compelled to share following a bad experience with an aborted flight and an unfeeling flight attendant.

Cover.jpg
Brought to you by
Your Piece Could Be the One Editors Talk About

Submit your pieces for a chance to win in this year's competition.

Stephanie Gottlieb Movado watches
WatchesOct 15, 2026
Stephanie Gottlieb’s New Movado Watches Are Made for Your Wrist Stack

Movado teamed up with the New York-based fine jewelry designer on a new collection of Movado Museum Velura watches.

Polished diamond in tweezers
SourcingOct 15, 2026
Signet Jewelers, Richemont May Join Bidder for De Beers, Report Says

The two companies are reportedly in talks to join the Global Diamond Consortium, led by former De Beers CEO Gareth Penny, as per Bloomberg.

Wolf x Marla Aaron Some of the Things Box
CollectionsOct 15, 2026
Wolf x Marla Aaron's New Jewelry Box Is for Some (Not All) of Your Things

The “Some of the Things” box follows the two larger “Everything” box designs with the look and function of antique sewing and toolboxes.

Coleman Clark and Mitchell Clark
IndependentsOct 14, 2026
Retailer Hall of Fame 2026: Coleman and Mitchell Clark

Fourth-generation jewelers Coleman and Mitchell Clark exemplify the best qualities of their predecessors: humility, modesty, and confidence.

Manual Marcial de Gomar
SourcingOct 14, 2026
Manuel Marcial de Gomar, ‘The Emerald Whisperer,’ Dies at 90

The gem hunter, whose 70-year career was defined by adventure and exploration, is remembered for his steadfast faith and sense of wonder.

Tiffany & Co.’s Blue Box Café by Daniel Boulud at South Coast Plaza
FinancialsOct 14, 2026
LVMH’s Jewelry Brands Turn in ‘Very Good’ Performance in Q3

Tiffany & Co. continued its full-scale store renovation project while Bulgari’s high jewelry collection generated “record-breaking revenue.”

Chicago Responsible Jewelry Conference 2026 Graphic
Events & AwardsOct 14, 2026
Chicago Responsible Jewelry Conference Releases 2026 Program

This year’s sessions feature leading voices from human rights, legal, and conservation organizations.

Lugano Diamonds Greenwich Connecticut store
MajorsOct 13, 2026
David Webb Owner Purchases Lugano Jewelry

The high-end jewelry retailer was sold to private investment firm Middle West Partners and a group of longtime clients.

Stephanie Gottlieb Wholesale Lab-Grown Collection
Lab-GrownOct 13, 2026
Stephanie Gottlieb Takes Lab-Grown Diamond Collection Wholesale

The jewelry designer has partnered with Sofer Jewelry to distribute her 85-piece lab-grown diamond collection.

Sean Dunn
IndependentsOct 13, 2026
Retailer Hall of Fame 2026: Sean Dunn

Dunn, this year’s Single-Store Independent inductee, is passionate about innovation and telling the story of natural diamonds.

Bulgari pink diamond
AuctionsOct 13, 2026
Christie's Geneva To Auction 'Bulgari Pink' Diamond

The 24-carat fancy intense pink diamond ring could fetch up to $18 million at the November sale.

Greenwich St. Jewelers Island Jewel candle
IndependentsOct 13, 2026
Greenwich St. Jewelers’ New Candle Smells Like Home

The “Island Jewel” candle honors New York City and Puerto Rico and raises money for the island’s water relief efforts.

Stock image of a person holding holidays bags
SurveysOct 09, 2026
These Will Be the 10 Busiest Days for In-Store Shopping This Holiday Season

Stores should expect to see the most customers on Nov. 27, and Christmas week is expected to be hectic too, as Dec. 25 falls on a Friday.

Elisa Solomon x Serendipity 3 Frozen Hot Chocolate Charm
CollectionsOct 09, 2026
Elisa Solomon Collabs With Serendipity 3 on ‘Frozen Hot Chocolate’ Charm

The charm, our Piece of the Week, features brown diamond frozen hot chocolate topped with white diamond whipped cream and a ruby straw.

8 carat fancy blue diamond
AuctionsOct 09, 2026
8-Carat Blue Diamond Goes Unsold at UK Jewelry Auction

The top lot of Elmwood’s recent fine jewelry sale in London was a 1.84-carat, D color Tiffany & Co. solitaire diamond ring.

Ebel sport classic watch
WatchesOct 09, 2026
Movado to Sell Majority Stake in Ebel for $66.5M

The watch company agreed to sell a 95 percent interest to a group comprised of F.P. Journe, Chanel, and Swiss watch exec Pierre Jacques.

Stock image of paper money and coins
Policies & IssuesOct 08, 2026
Third Wave of IEEPA Tariff Refunds Begins

This round of tariff refunds is for importers that have sued over IEEPA tariffs in the Court of International Trade and won.

Brent Neale Back to Basics Collection Pink Garnet Capsule
CollectionsOct 08, 2026
Brent Neale’s New Collection Goes ‘Back to Basics’

It revisits the brand’s most requested silhouettes, from "Pillow"-set necklaces and bracelets to "Signature"-set rings and earrings.

Ethical Gem Fair Brooklyn
SourcingOct 08, 2026
Ethical Gem Fair Heads Back to Brooklyn

The trade-only event includes buying opportunities as well as educational sessions on artisanal mining, the new Paraíba source, and more.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy