Guthrie, the mother of “Today” show host Savannah Guthrie, was abducted just as the Tucson gem shows were starting.
Clientbook Is Helping Jewelers Turn Clienteling Challenges into Wins with Hands-On Training and Coaching
Sponsored by Clientbook
That’s where Clientbook’s Managed Services comes in. Designed specifically for busy jewelry retailers, Managed Services goes beyond software by providing hands-on training, strategy, and campaign support that ensures clienteling becomes second nature across your entire team.
Retailers gain access to:
- Complete clienteling playbook
- Library of eLearning resources
- On-site strategy sessions tailored to their store
- Leadership and new employee enablement
- Analytics and benchmarking
Clientbook has spent years working exclusively with independent jewelers, giving the company a deep understanding of the challenges they face on the sales floor. That expertise is strengthened by an executive team with more than 65 years of combined experience across retail stores, vendor partnerships, and jewelry consulting. This perspective ensures that Managed Services isn’t just theory—it’s built on practical, real-world insight into how successful jewelers operate.
“Managed Services represents our commitment to standing alongside jewelers, not just as a software vendor but as a retail partner,” said Brandon Wright, CEO of Clientbook. “We created this program to give stores the tools, training, and resources they need to make clienteling work and deliver consistent results.”
With these tools, jewelers can expect measurable growth, including higher attributed sales, reduced customer churn, and stronger store-level relationships. By combining proven clienteling strategies with expert coaching, Clientbook’s Managed Services empowers jewelry stores to focus less on adoption challenges and more on growing their business.
Jewelers interested in learning more about Clientbook’s Managed Services can schedule a demo at demo.clientbook.com.
The Latest

Butterfield Jewelers in Albuquerque, New Mexico, is preparing to close as members of the Butterfield family head into retirement.

Paul Morelli’s “Rosebud” necklace, our Piece of the Week, uses 18-karat rose, green, and white gold to turn the symbol of love into jewelry.

Launched in 2023, the program will help the passing of knowledge between generations and alleviate the shortage of bench jewelers.

The nonprofit has welcomed four new grantees for 2026.


Parent company Saks Global is also closing nearly all Saks Off 5th locations, a Neiman Marcus store, and 14 personal styling suites.

It is believed the 24-karat heart-shaped enameled pendant was made for an event marking the betrothal of Princess Mary in 1518.

Criminals are using cell jammers to disable alarms, but new technology like JamAlert™ can stop them.

The AGTA Spectrum and Cutting Edge “Buyer’s Choice” award winners were announced at the Spectrum Awards Gala last week.

The “Kering Generation Award x Jewelry” returns for its second year with “Second Chance, First Choice” as its theme.

Sourced by For Future Reference Vintage, the yellow gold ring has a round center stone surrounded by step-cut sapphires.

The clothing and accessories chain announced last month it would be closing all of its stores.

The “Zales x Sweethearts” collection features three mystery heart charms engraved with classic sayings seen on the Valentine’s Day candies.

The event will include panel discussions, hands-on demonstrations of new digital manufacturing tools, and a jewelry design contest.

Registration is now open for The Jewelry Symposium, set to take place in Detroit from May 16-19.

Namibia has formally signed the Luanda Accord, while two key industry organizations pledged to join the Natural Diamond Council.

Lady Gaga, Cardi B, and Karol G also went with diamond jewelry for Bad Bunny’s Super Bowl halftime show honoring Puerto Rico.

Jewelry is expected to be the No. 1 gift this year in terms of dollars spent.

As star brand Gucci continues to struggle, the luxury titan plans to announce a new roadmap to return to growth.

The new category asks entrants for “exceptional” interpretations of the supplier’s 2026 color of the year, which is “Signature Red.”

The White House issued an official statement on the deal, which will eliminate tariffs on loose natural diamonds and gemstones from India.

Entries for the jewelry design competition will be accepted through March 20.

The Ohio jeweler’s new layout features a curated collection of brand boutiques to promote storytelling and host in-store events.

From heart motifs to pink pearls, Valentine’s Day is filled with jewelry imbued with love.

Prosecutors say the man attended arts and craft fairs claiming he was a third-generation jeweler who was a member of the Pueblo tribe.

New CEO Berta de Pablos-Barbier shared her priorities for the Danish jewelry company this year as part of its fourth-quarter results.

Our Piece of the Week picks are these bespoke rings the “Wuthering Heights” stars have been spotted wearing during the film’s press tour.

























