The recent high jewelry auction, which also featured the sale of a 10-carat blue diamond, was “a celebration of color.”
Clientbook Is Helping Jewelers Turn Clienteling Challenges into Wins with Hands-On Training and Coaching
Sponsored by Clientbook
That’s where Clientbook’s Managed Services comes in. Designed specifically for busy jewelry retailers, Managed Services goes beyond software by providing hands-on training, strategy, and campaign support that ensures clienteling becomes second nature across your entire team.
Retailers gain access to:
- Complete clienteling playbook
- Library of eLearning resources
- On-site strategy sessions tailored to their store
- Leadership and new employee enablement
- Analytics and benchmarking
Clientbook has spent years working exclusively with independent jewelers, giving the company a deep understanding of the challenges they face on the sales floor. That expertise is strengthened by an executive team with more than 65 years of combined experience across retail stores, vendor partnerships, and jewelry consulting. This perspective ensures that Managed Services isn’t just theory—it’s built on practical, real-world insight into how successful jewelers operate.
“Managed Services represents our commitment to standing alongside jewelers, not just as a software vendor but as a retail partner,” said Brandon Wright, CEO of Clientbook. “We created this program to give stores the tools, training, and resources they need to make clienteling work and deliver consistent results.”
With these tools, jewelers can expect measurable growth, including higher attributed sales, reduced customer churn, and stronger store-level relationships. By combining proven clienteling strategies with expert coaching, Clientbook’s Managed Services empowers jewelry stores to focus less on adoption challenges and more on growing their business.
Jewelers interested in learning more about Clientbook’s Managed Services can schedule a demo at demo.clientbook.com.
The Latest

She wore the “Le Cauri Endiamanté” earrings, our Piece of the Week, in the Obamas’ first dual portrait for the Obama Presidential Center.

Couture’s Michelle Orman joins Amanda Gizzi and Michelle Graff for this special post-Market Week episode of My Next Question.

Colored gemstones, artisan finishes, mixed metals, and meaningful details are shaping demand in bridal jewelry.

The lab is seeing emeralds with filler added post-testing enter the market, accompanied by reports that indicate little to no treatment.


The third generation of the Stern family to head Patek Philippe, he navigated the “quartz crisis” and preserved the brand’s independence.

The Texas-based jeweler is gradually rolling out a new experience-forward layout in its stores.

DCA is preparing the next generation of professionals by supporting workforce development, leadership growth, and career advancement.

The Super Bowl LX champions were honored with diamond and blue sapphire rings by Jason of Beverly Hills.

Marianna Smirnova previously spent a decade working with the Responsible Minerals Initiative, in addition to other relevant roles.

The New York Knicks took home the Larry O'Brien Trophy crafted by Tiffany & Co.

Associate Editor Natalie Francisco lists the trends she spotted during Jewelry Market Week that will dominate the second half of 2026.

Its app now reflects increased prices for Mozambique ruby, as well as changes to its Burma ruby charts.

The manufacturer has tapped Alicia Arnold, the former director of custom design at Tiny Jewel Box.

The revamped, elevated space will feature a two-story Patek Philippe atelier and a rooftop patio for parties.

The special-edition piece marks the 140th anniversary of the iconic beverage brand.

Here are 13 small charms to inspire your layered looks this summer.

Found by a metal detectorist, the ring likely belonged to a wealthy, possibly royal, owner, said Noonans.

Our Pride Month Piece of the Week, the “Margaux” ring, is part of the wife-and-wife team’s new “Lovestoned” collection.

The group has named the keynote speaker and announced a new pavilion for its next event, which is slated for September.

From lions and hippos to snails and fish, Senior Editor Lenore Fedow wrangles her picks for cutest jewelry critters in Las Vegas.

The big stone will be fashioned into a 20.26-carat diamond in celebration of the retailer’s 100th anniversary this year.

Marie-Laure Cérède will join Chanel as the new director of its jewelry creation studio, starting in October.

At the JCK show, the lab-grown diamond brand teamed up with Jewelers for Children to support Make-A-Wish India.

Ilana McCabe is Signet’s vice president of public relations and brand communications.

It was a banner day for blue gemstones, with another blue diamond topping $8 million and a 41-carat sapphire going for $2.3 million.

The approval means the retailer is on track to exit bankruptcy proceedings this summer.


























