Policies & Issues

NDC Prevails in U.K. Case Over Lab-Grown Diamond Advertising

Policies & IssuesApr 17, 2024

NDC Prevails in U.K. Case Over Lab-Grown Diamond Advertising

NDC filed a complaint against Skydiamond for use of phrases like “diamonds made entirely from the sky.”

 Stock image of a gavel
The U.K.’s Advertising Standards Authority upheld the Natural Diamond Council’s complaint against U.K.-based retailer Skydiamond. The NDC alleged that Skydiamond’s marketing claims, such as referring to its lab-grown diamonds as “diamonds made entirely from the sky,” were misleading to consumers, and the ASA agreed.
Editor’s Note: This story was updated post-publication to include comment from Skydiamond.

London—The U.K.’s Advertising Standards Authority (ASA) announced it has upheld the Natural Diamond Council’s complaint against retailer Skydiamond for misleading marketing and advertisement of lab-grown diamonds.

The online fine jewelry retailer uses a patented process to create diamonds from atmospheric carbon dioxide and rainwater using renewable energy from solar and wind power, its website states.

The NDC’s complaint alleged that it was misleading for Skydiamond to use the terms “Skydiamonds,” “diamonds,” and “diamonds made entirely from the sky” in ads it featured in early 2023 in press, on its Instagram, and on its website.

It also called into question the use of the words “real diamond” in a section of the retailer’s FAQ page that answered the question “Are Skydiamonds real diamonds?” with “Each Skydiamond is a perfectly formed real diamond.”

In its ruling, the ASA, which is the U.K. equivalent of the Federal Trade Commission (FTC), sided with NDC, stating that the ads did not make it clear that the diamonds were lab grown. 

It also said the above terms were misleading, and the ads breached the U.K. Code of Non-Broadcast Advertising, Sales Promotion and Direct Marketing rules 3.1 and 3.3, with regards to misleading advertising, and 3.9, with regards to qualification.  

The code states, “marketing communications must not mislead the consumer by omitting material information. They must not mislead by hiding material information or presenting it in an unclear, unintelligible, ambiguous, or untimely manner.” 

All of Skydiamond’s ads included clear gemstones and references to diamonds, the ruling said, and it considered consumers would understand “diamond” in insolation to mean a naturally occurring mineral of crystallized carbon. 

While some consumers would be aware that diamonds could be manufactured in a lab, ASA said, many would not. 

ASA directed Skydiamond not to use the above terms to describe their lab-grown diamonds without a clear and prominent qualifier, such as “synthetic,” “laboratory-grown” or “laboratory-created,” or another way of conveying the same meaning to consumers in a direct and obvious manner.  

It also told the retailer the ads must not appear again in the form complained about, and to not use the claim “real diamonds” to describe lab-grown diamonds. 

Skydiamond said it plans to appeal the ruling, calling it “a mistake.” 

“Our website and all of our marketing, indeed our very name, make clear that our diamonds come from the sky, we make them or mine them from the sky," said Dale Vince, founder of Skydiamond.

"We make that very clear. Nobody could possibly think they are conventional stones ripped from the bowels of the earth at enormous environmental cost, and nobody actually has. This complaint is not based on actual confusion on the part of customer; it comes from the trade body for diamond mining companies, [and] it is an attempt to use the ASA for anti-competitive purposes and it utterly baseless."

 Related stories will be right here … 

The NDC, which filed in March 2023, based its complaint on the Diamond Terminology Guideline, a reference document that, as of 2020, is assured and recognized by Trading Standards in the U.K. market.

The U.K.’s National Association of Jewellers, along with leading industry organizations, have endorsed the guideline, which is built on the ISO 18323 Standard (“Jewellery – Consumer confidence in the diamond industry”) and the CIBJO Diamond Blue Book.

The FTC has its own rules on diamond terminology, but it is not recognized for diamonds sold outside the United States.

The Diamond Terminology Guideline states that all documents, websites, and other means of communication intended to sell, buy, and promote natural diamonds, lab-grown diamonds, gemstones, lab reports, and natural and lab-grown diamond jewelry must use “synthetic,” “laboratory-grown” or “laboratory-created” when referring to lab-grown diamonds, a directive the ASA references in its ruling.

In one section of its lengthy response to NDC’s complaint, Skydiamond called the guideline a tool that “should not be, and did not profess to be, the only basis for defining the origin of a diamond or for determining definitively whether diamond ads were misleading to an average consumer.” 

Skydiamond also argued that of the 23 steps in its “novel and innovative” production process, only the CVD step was shared with conventional lab-grown diamond production processes, and commercialization of its process post-dated the introduction of the Diamond Terminology Guideline, so it was not considered for inclusion. 

The ASA acknowledged in its ruling that the guideline had been updated in 2023, but there were no major changes to the 2020 version. 

And, although it agrees Skydiamond’s production process differs from other diamond growers, ASA said the diamonds were lab grown nonetheless and consumers needed to know that before making a transactional decision. 

 
The NDC’s complaint to the ASA regarding misleading terminology in advertisements for lab-grown diamonds initially included three other U.K. retailers—Stephen Webster, Lark & Berry, and Idyl. 

According to NDC, ASA dropped its case against Stephen Webster but did note that its ruling in the Skydiamond case also applies to Stephen Webster’s marketing and communications. 

A spokesperson for Stephen Webster said the company had no comment on the ruling. 

The ASA investigated ads from the other two retailers and considered them to be in breach of code—Lark & Berry for the use of “cultured diamond” and “diamond” without a qualifier when referring to synthetic diamonds, and Idyl for the use of the terms “diamonds,” “diamond sparkle,” “fine diamond jewelry,” “sustainable diamonds,” and “Diamonds of the Future” in the same context.

Lark & Berry agreed to amend the ads with qualifiers such as “synthetic,” “laboratory-grown,” and “laboratory-created.”

Idyl also agreed to amend their advertisements that targeted U.K. consumers. 

Both rulings have been published as informally resolved on ASA’s website


Lauren McLemoreis the associate editor, gemstones at National Jeweler, covering sourcing, pricing and other developments.

The Latest

Jeweler setting a diamond into a ring
MajorsJul 21, 2025
Rio Grande Expands Personalization Offerings

As demand for custom jewelry grows, the company is expanding its services to support retailers.

National Associate of Jewelry Appraisers Logo
Events & AwardsJul 21, 2025
NAJA’s 2025 ‘Ace It’ Conference To Go Virtual

The mid-year conference for jewelry and watch appraisers is slated for Aug. 9 to 10 on Zoom.

Jacquie Aiche graduated turquoise beaded necklace
TrendsJul 21, 2025
Amanda’s Style File: Graduated With Honors

Graduated stones make for elevated tennis-style pieces and dramatic statement necklaces.

rio-article photo-diamond.jpg
Brought to you by
Taking the Moment Head On: How Rio Grande Champions the Present & Future of Fine Jewelry

As a leading global jewelry supplier, Rio Grande is rapidly expanding and developing new solutions to meet the needs of jewelers worldwide.

24th Gem Awards Show Logo
Events & AwardsJul 21, 2025
Gem Awards Now Accepting Nominations for 2026

Nominations in the categories of Jewelry Design, Media Excellence, and Retail Innovation will be accepted through July 30.

Weekly QuizJul 17, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Lewis Heyman
MajorsJul 18, 2025
Lewis Heyman on Sourcing Gemstones, Post-Retirement Plans

He retired last month after 28 years traveling the world to source the very best gemstones for his family’s jewelry business, Oscar Heyman.

CCWW Designs Multiple Shell Charm Necklace
TrendsJul 18, 2025
Piece of the Week: CCWW Designs’ Shell Charm Necklace

The charm necklace features six nautical charms of shells and coral that founder Christina Puchi collected on Florida’s beaches.

an instructor and a student in a bench jewelry classroom
Brought to you by
Investing in the Next Generation of Bench Jewelers

The Seymour & Evelyn Holtzman Bench Scholarship from Jewelers of America returns for a second year.

The Plumb Club board members
MajorsJul 18, 2025
Plumb Club Elects New Board Members

The organization elected its youngest vice president as it looks to draw in fresh talent.

Jewelry industry veterans Brad Campbell and John Liebler
TechnologyJul 18, 2025
Brad Campbell, John Liebler Join Clientbook’s Executive Team

Campbell joins the company as vice president of business development while Liebler is the new vice president of operations.

Silver, Gold, and Bronze Medals for Italy Olympic Winter Games
CollectionsJul 17, 2025
2026 Winter Olympic Medal Design Symbolizes Unity

The medals feature a split-texture design highlighting the Games’ first time being hosted by two cities and the athletes’ journeys.

vimeo screenshot.png
Supplier BulletinJul 17, 2025
The INSTORE Jewelry Show 2025: Your Holiday Preparations, All Wrapped Up!

Sponsored by The INSTORE Jewelry Show 2025

Guinness
SurveysJul 17, 2025
The Most Recommended Brands in the World, According to YouGov

Globally, travel and transportation brands reigned, while in the U.S., alcoholic beverage companies and a lingerie brand took the top spots.

Gina Ferranti
IndependentsJul 17, 2025
Gina Ferranti of GiGi Ferranti Jewelry Dies at 59

The Brooklyn-based jewelry designer is remembered as a true artist and a rare talent.

Rio Tinto Chief Executive Simon Trott
SourcingJul 17, 2025
Rio Tinto Names New CEO, Production Rises at Diavik

Production at the mine in Canada’s Northwest Territories topped 1 million carats in Q2, the third consecutive quarter of growth.

Jewelers of America Learning Workship Logo
Events & AwardsJul 17, 2025
JA to Hold Learning Workshops This Fall

A new slate of Learning Workshops will take place in Oklahoma, Mississippi, and Georgia.

Gold bracelets and bangles
SurveysJul 16, 2025
Signet Jewelers Falls Lower on NRF’s ‘Top 100’ Retailers List

The middle class is changing its approach to buying jewelry and affordable luxury goods, the NRF said.

Buccellati Opera high jewelry bracelet
FinancialsJul 16, 2025
Richemont’s Jewelry Sales Up 7% in Q1

It marks the third consecutive quarter of growth for Cartier, Van Cleef & Arpels, Buccellati, and Vhernier.

Rolex Datejust ref. 16233
WatchesJul 16, 2025
The Top-Selling Rolex Models of the Last 15 Years, According to Bob’s Watches

The reseller’s market trends report, based on its sales data, also shows exactly how much Rolex prices have jumped since 2010.

Jean Dinh Van Orgue Ring
AuctionsJul 16, 2025
Christie’s To Honor Dinh Van With Exhibition

The auction house will be hosting a retrospective paying tribute to jeweler Jean Dinh Van and his company’s 60th anniversary.

Jake Duneier and Danielle Duneier
IndependentsJul 16, 2025
Clyde Duneier Ushers In Fourth Generation

Jake Duneier and Danielle Duneier-Goldberg have stepped into the roles of CEO and president, respectively.

Boucheron Impermanence Boucheron Dragonfly Earrings and Wisteria Hair Piece
CollectionsJul 15, 2025
Boucheron’s New High Jewelry Calls Attention to Nature’s Impermanence

The “Impermanence” collection contemplates nature through the Japanese art of Ikebana (flower arranging) and philosophy of wabi-sabi.

James Avery Cedar Park
MajorsJul 15, 2025
James Avery Expands to 2 More States

The Texas-based jewelry retailer has set up shop in Tennessee and Arizona.

Eric Ford, Couture’s new brand director and former fine jewelry buyer at Neiman Marcus
Events & AwardsJul 15, 2025
Neiman Marcus Vet Joins Couture as Brand Director

Eric Ford will step into the role, bringing with him decades of experience.

Bench jeweler holding a ring and a tool
MajorsJul 15, 2025
Ben Bridge Jeweler Acquires Olympic Manufacturing

In addition to improved capabilities, the acquisition will allow the jeweler to offer support to other independent jewelers.

Guzema Celestial Blue
CollectionsJul 15, 2025
Guzema Debuts First Colored Gemstone Jewelry

The “Celestial Blue” capsule collection campaign features Olympian Kateryna Sadurska.

Nanis Mykonos Store Exterior and Interior
MajorsJul 14, 2025
Nanis Opens First Store

The seasonal store, located in Mykonos, Greece, offers exclusive events, personal styling, and curated experiences.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy