Technology

Better Business Bureau Warns of TikTok Jewelry Scam

TechnologyOct 04, 2023

Better Business Bureau Warns of TikTok Jewelry Scam

The organization has received reports of a racket involving “discount codes” from a supposed disgruntled former jewelry store employee.

Stock image of hand holding credit card by laptop
The Better Business Bureau is warning shoppers about a jewelry scam circulating on TikTok.
New York—The Better Business Bureau (BBB) is warning consumers about a new scam circulating on TikTok.

The BBB Scam Tracker, a free online tool people can use to report alleged fraudulent activity, had received multiple reports of an online, jewelry-related shopping scam on the popular social media platform.

“It’s a sneaky one. It starts with a disgruntled employee supposedly seeking revenge and ends with victims ordering hundreds of dollars in phony merchandise,” said the organization.

Scrolling users will happen upon a TikTok video starring an individual claiming to be a recently fired employee of a high-end jewelry store.

One such TikTok video directs viewers to an online jewelry store called TruGala.

The scammer says they didn’t deserve to be fired and are angry about the situation. 

For revenge, they share a “top-secret employee discount code.” This code supposedly gives shoppers up to 100 percent off their purchase. 

The video claims shoppers can get jewelry for free, if they’re willing to pay the shipping costs.

One consumer reported that as they added more things to the cart, the shipping costs increased “disproportionately.”

“However, this still seems like a ‘deal’ because you are getting a 100 percent discount on (faux) jewelry that costs $100-200,” wrote the consumer.

There is no way to cancel the order, the shopper said, and there is no order confirmation email. 

Also no social media accounts, address, or phone number exist for the jewelry store. The shipper can only be contacted via email.

For those who fall for the scam, said BBB, they will not receive any “high-end” jewelry. They might receive a “cheaply made knockoff,” or nothing at all, on top of being out the money spent on shipping.

“The current version of this scam involves a jewelry store but watch out for other variations as scammers change their schemes to avoid detection,” said BBB, adding the scam could also work for other high-cost items, like electronics or designer handbags.

 Related stories will be right here … 

The BBB shared some tips for avoiding online shopping scams.

Don’t fall for deals that are too good to be true, it warned. 

“Scammers love to draw people in with this bait. If a deal seems extraordinarily good, stay skeptical,” the organization said, adding that shoppers should thoroughly research a company before making a purchase, particularly when it is a company not known to them. 

The BBB recommends looking up the company’s website, physical address, and contact information. Read customer reviews from third-party websites and look for comments left on its social media pages.

Another helpful trick is to search the company name followed by “scam.” 

When it comes to online shopping anywhere, make payments with a credit card, said BBB, as this makes it easier to deal with fraudulent charges and could help shoppers get their money back if they have been scammed.

The Latest

Selena Gomez, Benny Blanco, Engagement Ring
TrendsDec 13, 2024
Selena Gomez Said ‘Forever Begins Now’ to Marquise Diamond Engagement Ring

Estimates on the size and value of the solitaire diamond, which is mounted on a diamond pavé-set yellow gold band, vary.

Martin Katz tanzanite drop earrings
TrendsDec 13, 2024
Piece of the Week: Martin Katz’s Tanzanite Drops

These half-moon tanzanite earrings totaling 25 carats are part of a special trunk show taking place this weekend in Dallas.

My Next Question webinar graphic
Recorded WebinarsDec 13, 2024
Watch: The Highs and Lows of 2024

The National Jeweler editors recap the top news, the best jewels, and their favorite stories of the year.

ja nj btyb.jpg
Brought to you by
Advocacy and Excellence: How Jewelers of America Is Committed to Elevating Our Industry

For over a century, Jewelers of America has been the voice of the industry and valuable resource to jewelers across the country.

Tom Brady’s Rolex Daytona Paul Newman “John Player Special”
AuctionsDec 12, 2024
Tom Brady’s Watches Top $4M at Sotheby’s Auction

The highest-grossing lot of the sale was the retired QB’s Rolex Paul Newman Daytona “John Player Special.”

Weekly QuizDec 12, 2024
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Grizzly emerald mining
SourcingDec 12, 2024
Grizzly Emerald Auction Garners $22.4M

Recent expansion initiatives at the Zambian emerald mine have shown strong production numbers, said Grizzly founder Abdoulaye Ndiaye.

Carrie Forman
MajorsDec 12, 2024
Mark Henry Appoints New Director of Sales

Carrie Forman joins the brand to guide it into the next phase of growth with major and independent retailers in the U.S. and abroad.

undefined.png
Brought to you by
Protecting Your Sparkle: Why Screening Has Become Essential

While no reputable jeweler would knowingly sell lab-grown stones as natural, it's a growing possibility.

Models wearing jewelry by 2024 Shining Light Award winners
SourcingDec 12, 2024
De Beers Announces 2024 ‘Shining Light’ Award Winners

The competition awarded 12 designers, each from a country where De Beers recovers diamonds, with business support and tuition assistance.

Woman wearing a snake ring and bracelet
CollectionsDec 12, 2024
The Jared Atelier x Vera Wang Collection Emphasizes Elegance

The high jewelry collection features 14 one-of-a-kind pieces, with serpent and ribbon motifs winding their way through the collection.

Stock image of a gavel
CrimeDec 11, 2024
Former Tiffany & Co. Factory Supervisor Sentenced for Stealing Precious Metals

A federal judge gave Benjamin Preacher 59 days in jail, plus 10 months of home confinement and two years of supervised release.

Grader looking into microscope at IGI lab
GradingDec 11, 2024
IGI Set to Go Public Next Week

In a CNBC interview, CEO Tehmasp Printer discussed the IPO in India and what declining lab-grown diamond prices mean for the company.

Heuer Monaco Ref. 1133B
AuctionsDec 11, 2024
Sotheby’s Important Watches Sale Fetches $16.6M

The offering included vintage Rolexes, timepieces worn in “Titanic,” Steve McQueen's watch, and a special Citizen pocket watch.

Stephanie Gottlieb, Anna Harman, Stephanie Gottlieb x Studs Collection
CollectionsDec 11, 2024
Stephanie Gottlieb Brings Natural Diamonds to Studs

The 13-piece “Stephanie Gottlieb x Studs” collection is the piercing studio’s first fine jewelry offering to feature the gemstone.

Exterior of Sauer’s Madison Avenue Store
IndependentsDec 10, 2024
Sauer Opens First U.S. Store

The Brazilian jewelry brand made a home on New York City’s Madison Avenue with exclusive pieces only available at the location.

Person at keyboard holding credit card
SurveysDec 10, 2024
Jewelry Among Top Sellers on Cyber Monday, Says Adobe

An Adobe Analytics report explored the rise in mobile shopping, the popularity of Buy Now Pay Later options, and peak shopping hours.

American Gem Trade Association and University of Arizona
Events & AwardsDec 10, 2024
AGTA Launches Scholarship for University of Arizona Geosciences Students

The inaugural Dick Greenwood Memorial Scholarship in Gems Science will cover the fall 2025 and spring 2026 semesters.

JA New York Show Entrance
Events & AwardsDec 10, 2024
JA New York To Debut 2 New Pavilions at Spring 2025 Show

A Piazza Italia pavilion will feature Italian designers and manufacturers while “MJSA Showcase” brings over a piece of the MJSA Expo.

Ray Griffiths and Ray Griffiths: The Works
CollectionsDec 09, 2024
Ray Griffiths’ First Coffee Table Book Spans 5 Decades of Design

“Ray Griffiths: The Works” tells the story of the master jeweler’s career, which started with an apprenticeship in Australia at age 15.

Grant Mobley and Thomas Davis
MajorsDec 09, 2024
Thomas Davis, Grant Mobley Join WJA Foundation Board

Davis is the director of business development at Select Jewelry Inc., and Mobley is the jewelry and watch editor at the Natural Diamond Council.

Movado campaign
FinancialsDec 09, 2024
Movado’s Q3 Sales Down 3% Amid ‘Challenging’ Environment

The retailer has been upping its marketing spend to drive revenue growth and brand awareness.

Treiber & Straub store Brookfield, Wisconsin
IndependentsDec 06, 2024
After 44 Years in Business, This Wisconsin Independent Is Closing

Mike Straub and John Treiber opened Treiber & Straub in 1980 with the goal of bringing Milwaukeeans the best jewelry brands.

Pantone Color of the Year Mocha Mousse
TrendsDec 06, 2024
Pantone’s Color of the Year Is a Delicious Mousse

The color for 2025, “Mocha Mousse,” embodies thoughtful indulgences and everyday pleasures.

Cocoerow Fine Jewelry’s Kokoro Ant Pendant
CollectionsDec 06, 2024
Piece of the Week: Cocoerow Fine Jewelry’s ‘Kokoro’ Pendant

The Yoruba word for ant, “Kokoro” embodies the strength of womanhood in ant society while highlighting responsible sourcing.

Roberto Coin jewelry
FinancialsDec 06, 2024
Roberto Coin Acquisition Gives Watches of Switzerland a Boost in H1

The retailer’s jewelry sales doubled, with branded jewelry performing especially well.

Gold rings
FinancialsDec 05, 2024
Signet Jewelers’ Q3 Sales Slide Amid Slow Engagement Ring Sales, Tech Issues

The jewelry retailer addressed the lab-grown diamond “disruption,” the price of gold, and its holiday weekend performance.

Hand holding shopping bags
SurveysDec 05, 2024
Consumer Confidence Rises Again in November

A more positive view of the current labor market boosted the Conference Board’s index last month.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy