In a market defined by more selective consumers, Sherry Smith shares why execution will be independent jewelers’ key to growth this year.
5 Business Books to Read in August
National Jeweler’s recommended reads for the month include a book on dealing with complaints and one that questions long-held beliefs about business management.

New York--The owner of a custom furniture company recounts his experience as a small business owner while another author categorizes complainers and a third gives tips on manners in the digital age.
These are among the new, or relatively new, releases that National Jeweler found for the month of August.
For those about to take some much-needed time off, these five books might be worth throwing in that beach bag or downloading onto an e-reader.
Paul Downs
This book was published in 2015 but there’s good news for those who like to save money--this month, it’s coming out in paperback.
Downs, a New York Times columnist and blogger, has been running a custom furniture company for more than 20 years. In this book, his first, he talks candidly about what it’s like to run a business, manage employees and confront challenges. This book is 352 pages.
Jay Baer
This book also is not a true new release for the month of August. Hug Your Haters actually came out in March but the National Jeweler staff somehow missed it, so we’re including it this month.
In his book, Baer classifies complainers into two groups--offstage haters and onstage haters--gives business owners strategies for dealing with both and explains why it’s a bad idea to ignore complaints. This book is 240 pages.
Beverly Langford
This book is described on GoodReads as a “crash course” on modern business manners from the woman who wrote 2005’s The Etiquette Edge: The Unspoken Rules for Business Success.
The updated Edge reviews how to navigate digital interactions--which can be difficult to interpret--be smart about how and when smartphones are used and create a polished image on social media. This book is 256 pages.
Chris J. Anderson
Anderson took over the nonpartisan, nonprofit TED organization in the early aughts. In this book, which was released in May, he tells readers how they can deliver short, powerful talks like those for which his organization is known.
He shares insights from some of the most popular TED speakers, including Bill Gates and author Elizabeth Gilbert. This book is 288 pages.
5. Under New Management: How Leading Organizations Are Upending Business as Usual
David Burkus
Published in March, this book
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Through EventGuard, the company will offer event liability and cancellation insurance, including wedding coverage.

Chris Blakeslee has experience at Athleta and Alo Yoga. Kendra Scott will remain on board as executive chair and chief visionary officer.

The credit card companies’ surveys examined where consumers shopped, what they bought, and what they valued this holiday season.

Kimberly Miller has been promoted to the role.

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The singer-songwriter will make her debut as the French luxury brand’s new ambassador in a campaign for its “Coco Crush” jewelry line.

The nonprofit’s new president and CEO, Annie Doresca, also began her role this month.

As the shopping mall model evolves and online retail grows, Smith shares his predictions for the future of physical stores.

The trade show is slated for Jan. 31-Feb. 2 at The Lighthouse in New York City's Chelsea neighborhood.

January’s birthstone comes in a rainbow of colors, from the traditional red to orange, purple, and green.

The annual report highlights how it supported communities in areas where natural diamonds are mined, crafted, and sold.

Footage of a fight breaking out in the NYC Diamond District was viewed millions of times on Instagram and Facebook.

The supplier has a curated list of must-have tools for jewelers doing in-house custom work this year.

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Linda Coutu is rejoining the precious metals provider as its director of sales.























