Smith discusses how managers should handle a top performer's exit, warning that a poor response could have a lasting impact.
Quality Gold’s Tony Marciano, a ‘Larger-Than-Life Figure,’ Dies at 61
The company honors his four-decade approach to customer relationships, calling it “the gold standard.”

He was 61.
“Tony M,” as he was known to many, enjoyed a career spanning almost 40 years, 15 of which he spent at Quality Gold, most recently as senior vice president of sales.
Quality Gold remembers Marciano as “a larger-than-life figure.”
He left an indelible mark on the jewelry industry, the jewelry company said, calling his approach to customer relationships “the gold standard” of being not just another vendor, but a strategic partner and trusted advisor to jewelers across the country.
His legacy and unwavering spirit will be everlasting in the hearts and minds of those privileged to work with him, because, while he was very proud of his work at Quality Gold, Marciano always credited his success to the team.
Marciano’s passion for the industry and his customers inspired his colleagues to strive to be their best in both their professional and personal lives, Quality Gold said. Many on his sales team spent more than 20 years by his side across multiple companies.
Born May 30, 1961, Marciano grew up in Paramus, New Jersey, and found a love for wrestling at Paramus High School.
He later attended Southern Connecticut State University and became the first member of the Marciano family to graduate college.
After college, Marciano began working for his cousins at their family jewelry business, Michael Anthony Jewelers, in Mount Vernon, New York.
Starting in product control, he eventually rose to become senior vice president of sales, establishing lifelong friendships with colleagues and customers along the way.
In April 1998, Marciano purchased partial ownership of Philadelphia-based gold and silver jewelry supplier Metal Marketplace International, relocating his family to southern New Jersey. Building on relationships made at Michael Anthony, he ingrained himself with the local jewelry community.
Marciano shifted in July 2007 to CG Creations in Spring Valley, New York. Nine months later, he came into his next and final adventure at Quality Gold.
He is survived by his loving and devoted wife of over 38 years, AnnaMarie; his daughter Amber and her husband Michael; his son Giovanni and his wife Victoria; a grandchild on the way; and a legion of family, friends, and cherished colleagues who will remember his “zest for life.”
To honor Marciano, his family encourages everyone to make a concentrated effort to spend time with their families, hug their loved ones close, eat well, exercise to maintain good health, and remember Marciano, “friend and shining star,” for his boundless pursuit to make the world a brighter place.
The Latest

The Gemological Institute of America is now a 30 percent stakeholder in Tracr, the De Beers-backed blockchain for diamonds.

The retailer is bringing Rolex Certified Pre-Owned watches to five U.S. cities in 2026 for collectors to see, try on, and purchase.

As gold prices rise, today’s retailers are looking for alternatives at prices that will appeal to wider audiences.

The actress and entrepreneur stars in the jeweler’s new campaign that celebrates life’s quiet moments.


The price of gold has risen, affecting the number of pieces designers make, the materials they use, and how they position themselves.

The jewelry retailer is zeroing in on Zales, Jared, Kay Jewelers, and Blue Nile as it looks to create unique brand identities for each.

With the trade and customer trust in mind, GIA® developed NextGem™ – on-demand training designed specifically for retail.

Dr. Akinwumi Adesina, a development economist, will head the fund created to help Botswana diversify its economy.

Sotheby’s has appointed the former Phillips executive as its global head of private sales and retail in its watches division.

A private collection of five Paraíba tourmalines also will be up for sale at Sotheby’s High Jewelry auction in New York, scheduled for June 16.

From Gen Z’s view of luxury to “doom spending,” these are the six consumer trends to note this year.

The show started by honoring Mildred Marcano, ended with a tearful Beth Anne Bonanno, and recognized a dozen-plus designers in between.

The revamped online diamond marketplace will feature pricing intelligence and data-driven tools for more efficient buying and selling.

The miner said demand for higher-quality emeralds is stable, but there is notable caution in the market.

The “River of Heaven” necklace, our Piece of the Week debuting at Couture, combines 26 salt and pepper diamonds spaced by Tahitian pearls.

This year’s inductees include second-, third-, and fourth-generation jewelers.

The author, speaker, and entrepreneur will give his presentation, “Spiritual Billionaire,” on Saturday morning.

Three-time Grammy award-winning artist Nelly is set to perform at the annual event at Tao Beach on Sunday night.

These up-and-coming jewelry brands are bringing their distinct aesthetic and unique point-of-view to the Design Atelier for the first time.

The lab’s proprietary diamond cut grade has been expanded to include the popular fancy shape.

This year, it’s what could happen outside of show hours that worries JSA Executive Vice President Scott Guginsky.

High-end fashion houses know how to emotionally connect with customers online. Retail jewelers should take note, Emmanuel Raheb writes.

The designers are the third cohort of mentees from the show’s Belonging @ Couture mentorship program.

Buying discipline at trade shows starts with clarity about your inventory levels, Smith writes.

The trade show’s education series returns, with sessions on retail trends, AI, watches, marketing, corporate responsibility, and more.

The Curated Designer Project has expanded to highlight eight independent jewelry designers during CBG’s Las Vegas show.

























