Pandora Raises Pay for U.K., Ireland Retail Employees
Bonus incentives include an allowance for Pandora jewelry and a chance to visit Thailand, where its manufacturing facilities are located.
The jewelry company boosted hourly pay for employees in these regions following the third pay review in the last 12 months, said Pandora.
In the past year, sales assistants in London have received a 10 percent increase to £11.95 ($14.84) per hour. In the rest of the U.K., sales assistants have seen a 14 percent raise to £10.90 ($13.53) per hour.
In Ireland, there was a 12 percent raise to €13.85 ($15.13).
Employees in management positions, meanwhile, received an average raise of 12 percent, including the implementation of new minimum pay levels.
The company also has introduced new incentives for its retail employees, including a monthly bonus incentive for all store teams.
Retail employees also will receive a personal allowance to buy Pandora jewelry, up to £500 ($620). There is also a trip to Thailand up for grabs, where its manufacturing facilities are located.
Pandora will not be giving U.S. retail employees a raise or bonus incentives, a company spokesperson said.
Pandora said the changes are part of its plan to invest in its team of employees who have contributed to the company’s success. Sales in the U.K. and Ireland were up 11 percent year-over-year in fiscal 2022.
“We have an exceptional team at Pandora who put an incredible amount of passion and energy into making the customer experience so unique,” said Rasmus Brix, managing director for the U.K. and Ireland at Pandora. “It’s a key reason millions of people put their trust in our brand every day and a major contributor to our overall success as a business.”
“Investing in the growth and fulfillment of our retail teams has been a top priority for us and we’ve put a great amount of effort into fostering a healthy workplace culture, one where our employees are not only rewarded competitively, but also where they feel heard, valued and supported through the right tools, platforms and policies.”
Pandora said it has been increasing the learning and development opportunities available to its staff over the last few years.
As a result, several of its store-based employees have been promoted to roles in the regional head office in London, as well as to other markets.
Its focus on employee satisfaction has meant higher levels of customer satisfaction and loyalty, said Pandora.
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