MajorsMar 27, 2023
Pandora Promotes GM to Chief of Retail OperationsMajorsApr 17, 2023
Pandora Raises Pay for U.K., Ireland Retail Employees
Bonus incentives include an allowance for Pandora jewelry and a chance to visit Thailand, where its manufacturing facilities are located.
The Pandora Marble Arch flagship store in London. The jewelry company has raised retail employees’ pay in the U.K. and Ireland after a strong year of sales.
Copenhagen, Denmark—Pandora is giving retail employees in the U.K. and Ireland a raise and adding in a handful of bonus incentives as well.
The jewelry company boosted hourly pay for employees in these regions following the third pay review in the last 12 months, said Pandora.
In the past year, sales assistants in London have received a 10 percent increase to £11.95 ($14.84) per hour. In the rest of the U.K., sales assistants have seen a 14 percent raise to £10.90 ($13.53) per hour.
In Ireland, there was a 12 percent raise to €13.85 ($15.13).
Employees in management positions, meanwhile, received an average raise of 12 percent, including the implementation of new minimum pay levels.
The company also has introduced new incentives for its retail employees, including a monthly bonus incentive for all store teams.
Retail employees also will receive a personal allowance to buy Pandora jewelry, up to £500 ($620). There is also a trip to Thailand up for grabs, where its manufacturing facilities are located.
Pandora will not be giving U.S. retail employees a raise or bonus incentives, a company spokesperson said.
Related stories will be right here …
The jewelry company boosted hourly pay for employees in these regions following the third pay review in the last 12 months, said Pandora.
In the past year, sales assistants in London have received a 10 percent increase to £11.95 ($14.84) per hour. In the rest of the U.K., sales assistants have seen a 14 percent raise to £10.90 ($13.53) per hour.
In Ireland, there was a 12 percent raise to €13.85 ($15.13).
Employees in management positions, meanwhile, received an average raise of 12 percent, including the implementation of new minimum pay levels.
The company also has introduced new incentives for its retail employees, including a monthly bonus incentive for all store teams.
Retail employees also will receive a personal allowance to buy Pandora jewelry, up to £500 ($620). There is also a trip to Thailand up for grabs, where its manufacturing facilities are located.
Pandora will not be giving U.S. retail employees a raise or bonus incentives, a company spokesperson said.
Pandora said the changes are part of its plan to invest in its team of employees who have contributed to the company’s success. Sales in the U.K. and Ireland were up 11 percent year-over-year in fiscal 2022.
“We have an exceptional team at Pandora who put an incredible amount of passion and energy into making the customer experience so unique,” said Rasmus Brix, managing director for the U.K. and Ireland at Pandora. “It’s a key reason millions of people put their trust in our brand every day and a major contributor to our overall success as a business.”
“Investing in the growth and fulfillment of our retail teams has been a top priority for us and we’ve put a great amount of effort into fostering a healthy workplace culture, one where our employees are not only rewarded competitively, but also where they feel heard, valued and supported through the right tools, platforms and policies.”
Pandora said it has been increasing the learning and development opportunities available to its staff over the last few years.
As a result, several of its store-based employees have been promoted to roles in the regional head office in London, as well as to other markets.
Its focus on employee satisfaction has meant higher levels of customer satisfaction and loyalty, said Pandora.
More on Majors
The Latest
PodcastsApr 15, 2026
Episode 4: The Natural Diamond DilemmaSally Morrison and Mark Klein discuss De Beers’ first beacon in 16 years and the mistake the industry made with lab-grown diamonds.
WatchesApr 15, 2026
These Are the New Rolex Watches for 2026Rolex focused exclusively on the Oyster Perpetual this year, as the model is celebrating its 100th anniversary.
FinancialsApr 15, 2026
Kering’s Jewelry Shines in Q1, Gucci’s Struggle ContinuesThe luxury giant discussed the Middle East conflict and its transformation plans, hinting at a stronger jewelry presence in North America.
Brought to you by
Discover Timeless Treasures: A Showcase of Antique Jewelry & Timepieces in Las VegasGain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.
SourcingApr 15, 2026
Diamond Club West Coast Names 2026 BoardKalpesh Jhaveri was re-elected as president for a third year.
Weekly QuizApr 09, 2026
This Week’s QuizTest your jewelry news knowledge by answering these questions.
TechnologyApr 15, 2026
This Jewelry Brand’s Video Series Is Up for a Webby Award“Diamond Divas,” a social media reality series by Shahla Karimi Jewelry, is nominated in the “Best Social: Fashion & Beauty” category.
SourcingApr 14, 2026
De Beers Expands ‘Desert Diamonds’ Beacon Into BridalThe campaign seeks to reignite desire for natural diamond engagement rings by highlighting the “distinct character” of warm-toned diamonds.
Brought to you by
Las Vegas Antique Jewelry & Watch Show: Showcasing the Most Collectible Merchandise from Across the GlobeGain access to the most exclusive and coveted antique pieces from trusted dealers during Las Vegas Jewelry Week.
FinancialsApr 14, 2026
LVMH’s Q1 Sales Sink 6% Amid Middle East ConflictPlus, how Saks Global’s bankruptcy affected the luxury giant’s first quarter.
SourcingApr 14, 2026
International Jade Summit to Return to MontereyPresented by Mason-Kay Jade, the summit, in its second year, will again be held during the Monterey Bay Jade Festival.
Events & AwardsApr 14, 2026
CBG Releases Details for Las Vegas ShowThe group has announced its lineup of speakers and a new “Rising Stars” pavilion.
CollectionsApr 13, 2026
Uniform Object’s New Jewelry Collection Centers on the ‘Carbon Form’The “Carbon Form” collection explores the contrast between high and low materials, using rubber cord alongside 18-karat gold and gemstones.
Events & AwardsApr 13, 2026
JA Accepting 2026 Impact Initiative ApplicationsThe program provides essential funding to organizations for projects that enhance the jewelry industry.
Events & AwardsApr 13, 2026
Couture Announces New Show in MiamiThe jewelry trade show is launching its first open-to-the-public event in Coconut Grove this November.
CrimeApr 13, 2026
JSA Offers Reward in Oregon Jewelry Store Armed RobberyJSA is seeking information about the gunpoint robbery of a Kay Jewelers location in Oregon’s Washington Square Mall.
WatchesApr 10, 2026
These Watches Have Increased in Value the Most Since 2018, Says Chrono24The top-performing watch models may be surprising, with Rolex and several popular pandemic-era picks notably absent from the top 20.
CollectionsApr 10, 2026
Ophelia Eve’s Toggle Pendant Holds Your SecretsThe “Scroll” toggle pendant, our Piece of the Week, opens to reveal a hidden message, mantra, or love letter written on washi paper.
ColumnistsApr 09, 2026
Jewelry Demand Isn’t Stronger, Prices Are Just Higher Jewelers who misinterpret the state of the jewelry market risk employing the wrong retail strategy, cautions columnist Sherry Smith.
WatchesApr 09, 2026
Jacob & Co. Rolls Out Its Sequel to ‘The Godfather’ Musical Watch“The Godfather II” watch plays two melodies from the mob film’s score, “The Godfather’s Waltz” and “The Godfather Love Theme.”
Events & AwardsApr 09, 2026
JCK Announces Jesse Itzler as 2026 Keynote SpeakerOrganizers have also introduced the new JCK Talks Signature Series, as well as an offering of watch-focused workshops and lectures.
SourcingApr 09, 2026
AGA To Honor ‘Quiet Leadership’ With New AwardThe Alan Hodgkinson Medal recognizes gemologists who are consistently generous with their time and expertise.
WatchesApr 09, 2026
Oris Names New CEO, CFOThe Swiss watchmaker is changing up its executive leadership team as part of a restructuring.
CollectionsApr 08, 2026
Hearts On Fire Celebrates 30 Years By Asking a QuestionThe “What’s Your Signature?” campaign invites women to think about how they see themselves.
SourcingApr 08, 2026
Sale of 42-Carat Blue Diamond Gives Petra a Boost in Q3The big diamond’s sale added to the company’s revenue though the market remains “challenging” overall, particularly for smaller goods.
Events & AwardsApr 08, 2026
AGS Confluence Returns with AI, Sustainability SessionsRob Bates of The Jewelry Wire will also moderate a panel on the state of the jewelry industry during the virtual event.
Events & AwardsApr 08, 2026
TJS to Honor 2 Longtime Former Stuller EmployeesThe Jewelry Symposium will honor two industry veterans with lifetime achievement awards at its upcoming May event.
TrendsApr 08, 2026
Amanda’s Style File: April’s Brilliant Birthstone With their durability, brilliance, and beauty, diamonds are the perfect stone for everyday birthstone jewelry.
