Deloitte Also Predicts a Happy Holiday for Retailers
Holiday retail sales are forecast to grow between 7 and 9 percent, as per the firm’s annual forecast.

The financial services company expects 2021 holiday retail sales to increase between 7 and 9 percent, a very merry forecast that comes on the heels of a similar prediction from Mastercard SpendingPulse.
A rise in vaccination rates is bringing consumers out of the house and into stores and restaurants, boosting spending on services while spending on goods remains steady, said Daniel Bachman, Deloitte’s U.S. economic forecaster, in a press release about the forecast.
“A steady decline in the savings rate to pre-pandemic levels will support consumer spending and keep retail sales elevated this season,” he said.
Consumer spending strength will carry over to online shopping as well, with holiday e-commerce sales expected to grow between 11 and 15 percent.
E-commerce sales are expected to total $210 billion to $218 billion.
“Retailers who remain resilient to shifting consumer behaviors and offer convenient options for online and in-store shopping … will be poised for growth this holiday season.”— Rod Sides, Deloitte
This year’s merry holiday season follows last year’s strong season, reflecting continued growth in sales.
Holiday 2020 sales were higher than expected, up nearly 6 percent year-over-year, totaling $1.19 trillion, as per the U.S. Census Bureau.
Last year, e-commerce sales grew nearly 35 percent to $189 billion.
“The 2021 forecast projects a strong growth rate amid already elevated retail sales and growth in disposable personal income that is likely to remain flat heading into the season,” said Deloitte.
The Delta variant and pandemic-related uncertainty could lead to more spending on goods, the company also noted.
“While consumer concerns about health and safety have eased since the last holiday season, pandemic-influenced shopping behaviors continue to gain traction,” said Rod Sides, vice chairman, Deloitte LLP and U.S. retail and distribution sector leader.
“Retailers who remain resilient to shifting consumer behaviors and offer convenient options for online and in-store shopping, as well as order fulfillment, will be poised for growth this holiday season, and into the new year.”
A strong holiday season may seem questionable, particularly when considering U.S. consumer confidence fell to a seven-month low in September as COVID-19 infections continue to rise, marking the third consecutive monthly decline and the lowest level since February.
However, National Retail Federation Chief Economist Jack Kleinhenz remains hopeful for the holidays, as he takes other factors into consideration.
“With consumer spending accounting for roughly two-thirds of U.S. gross domestic product, all eyes are closely watching shoppers’ ability to drive the economy,” said Kleinhenz.
“If consumer finances are any indication, there’s reason to be optimistic: Households remain in good shape, with consumers in the aggregate actually underspending relative to current income.”
While enhanced unemployment benefits have expired, that loss may be offset by an uptick in savings since the start of the pandemic, he said.
There hasn’t been much to celebrate on the economic front in recent months, as COVID-19 cases went from record lows in the early summer to a six-month high by September, straining health care systems in hard-hit states.
August payroll numbers were bleak, up 235,000 jobs nationwide, down from a gain of 1.1 million the month before.
And last month, the Federal Reserve lowered its forecast for gross domestic product growth for the year to 6 percent from 7 percent, and expects unemployment to end the year at 4.8 percent rather than 4.4 percent.
“There’s a saying that you should never underestimate the American consumer—and its corollary is that you should watch what consumers do, not what they say.” — Jack Kleinhenz, NRF
The Consumer Price Index showed inflation was up 5 percent year-over-year in August, due to consumer demand and supply chain disruptions.
To add to that, the University of Michigan Index of Consumer Sentiment fell to 71 in September, below its pandemic high of 88.3 in April, marking the lowest confidence level since the start of the pandemic.
The Conference Board’s consumer confidence index experienced a similar drop.
In spite of all this, August retail sales still rose, up 2 percent month-over-month and 12 percent year-over-year.
The October issue of the NRF’s Monthly Economic Review showed consumers’ mid-summer savings rate of 10 percent exceeded pre-pandemic levels, noting that strong employment gains, higher wages, and the Child Tax Credit would boost income growth going forward.
“That strong momentum shows there’s a big disconnect between consumer confidence and consumer spending at the moment and that the downdraft in confidence may well be a false scent,” Kleinhenz said.
“There’s a saying that you should never underestimate the American consumer—and its corollary is that you should watch what consumers do, not what they say.”
While August job gains missed the mark, wages grew more than 4 percent year-over-year with job openings at a record high of 10.9 million at the end of July.
The numbers show that demand for labor is still strong, said Kleinhenz, and that a lack of workers rather than a lack of jobs is the impediment to hiring.
“With the end of supplemental unemployment benefits taking away financial incentives to stay home and the reopening of schools easing child care responsibilities for parents who want to get back to work, stronger growth should be on its way.”
While some economists believe financial incentives have kept people from working, others point to a lack of childcare and low wages as well as some workers retiring early or looking for a new career path.
The Latest

Ahead of the hearing, two industry organizations co-signed an amicus brief urging the court to declare Trump’s tariffs unlawful.

Stuller COO Belit Myers will take on the additional role of president, with all changes effective at the start of 2026.

Smith cautions retailers against expending too much energy on things they can’t control, like the rising price of gold.

From educational programs, advocacy, and recent MJSA affiliation, Jewelers of America drives progress that elevates businesses of all sizes.

Citrine and topaz are birthstones fit for fall as the leaves change color and the holiday season approaches.


The family-owned jeweler will open its fourth store in Florida in late 2027.

The NYPD is looking for three men who stole a safe and jewelry valued at $3.2 million from the home of a jeweler in Jamaica Hills, Queens.

The trade organization also announced its executive committee and five new directors.

The “Have a Heart x Diamonds Do Good” collection is championed by model and humanitarian Flaviana Matata and will benefit her foundation.

The ring, set with a nearly 17-carat Kashmir cabochon sapphire, sold for $1 million.

This “Mother Father” spinner necklace from Heavenly Vices Fine Jewelry draws inspiration from Victorian Era jewelry.

The suspects were rounded up in Paris and its suburbs on Wednesday night, but none of the stolen jewels were recovered with them.

Experts share top tips on how to encourage positive reviews and handle negative feedback.

Sponsored by the Gemological Institute of America

The suspect faces charges in the August robbery of Menashe & Sons Jewelers and is accused of committing smash and grabs at two pawn shops.

The “Lumière Fine” collection was born from designer Alison Chemla’s interest in the transformative power of light.

Show off your spooky side with these 12 festive jewels.

The “Brilliant & Beyond” panel coincides with the “Love & Marriage” exhibition curated by Davis Jewelers in Louisville, Kentucky.

Consumers are feeling more optimistic about their present situation while the short-term future remains a little scary.

The company, which organizes a watch show in Geneva every spring, will bring a selection of watch brands to the 2026 Couture show in Vegas.

“The Modern Guide to Vintage Jewellery” follows the evolution of jewelry design from the ‘30s to the ‘80s with buying and styling advice.

For her annual Halloween story, Senior Editor Lenore Fedow explores the symbolism behind spiders, beetles, and other eerie insects.

Notable jewelry designers, members of the press, and retailers are up for an award at next year’s gala.

Leaders from Jewelers of America and National Jeweler discuss the gold price, tariffs, and more in this one-hour webinar.

After experiencing motherhood, growth, and loss, founder and designer Erin Sachse has created 10 irreplaceable jewels.

It is part of Sotheby’s “Royal & Noble Jewels” sale along with an ornate hair ornament and an old mine-cut light pink diamond ring.






















