Events & Awards

At JCK, 5 Panelists Give Their Outlook on the State of the Industry

Events & AwardsAug 30, 2021

At JCK, 5 Panelists Give Their Outlook on the State of the Industry

Sarin Bachmann, David Bonaparte, Detria Courtalis, Tirath Kamdar, and Miya Owens talk about the last 18 months and what lies ahead.

Las Vegas—Jewelry sales were strong in 2020, driven by consumers’ desire for meaningful gifts and the funneling of money to fine jewelry from other categories.

And the Roaring ’20s have continued into this year as the industry has quickly adapted to the new normal created by COVID-19, the guests at a JCK Las Vegas keynote talk said Saturday morning.

Sarin Bachmann, David Bonaparte, Pandora’s Detria Courtalis, eBay’s Tirath Kamdar, and Miya Owens sat down with Mary McGinty, the National Retail Federation’s vice president of communication and public affairs, for a discussion that centered on the last 18 months in retail and what lies ahead.

According to data shared during the discussion, U.S. jewelry store sales dropped 72 percent in March and April of 2020, as COVID-19 forced physical stores to close and consumers, in general, were uncertain and scared.

As of February 2021, jewelry store sales are up 25 percent year-over-year—meaning people are spending more on jewelry than they were pre-pandemic in the U.S.—with money that normally would have been spent on dining out, going out, and travel funneled to fine jewelry last year.

Kamdar, who noted eBay recorded a significant jump in sales, put it like this: “People were not spending on experiences anymore. They were at home, but they thought, ‘I still want to get my luxury experience.’”

The good times have continued to roll into the middle of 2021. A recent MasterCard SpendingPulse survey showed jewelry sales jumped 83 percent year-over-year in July and are up 54 percent compared to pre-pandemic levels.

And the NRF’s forecast calls for a great holiday ahead, with McGinty noting during the keynote that household wealth is at an all-time high.

In June, the NRF increased its outlook for retail sales in 2021. Spurred by the resiliency of consumer spending, the organization is now forecasting 10.5 percent to 13.5 percent year-over-year growth, up from its previous prediction of 6.5 percent to 8.2 percent growth.   

Courtalis, who is Pandora’s vice president of wholesale sales, said while it is unknown exactly what the second half of 2021 will hold, Pandora knows it needs to meet the consumer where they want to shop, whether that’s online, in stores safely, or some combination of both. 

She said Pandora does expect to have a strong holiday season.

“We have to be very smart, though,” she noted, “and we have to have a plan.” 

Courtalis also mentioned the importance of getting the brand in front of Gen Z consumers, noting twice during the discussion how key TikTok is for reaching this generation. 

 Related stories will be right here … 

Saturday morning’s keynote also included conversations on the other big issue of 2020—the push for racial justice and equity that arose after the police killing of George Floyd in May 2020.
 
Among the changes the racial reckoning brought about in the jewelry industry was the creation of the Black in Jewelry Coalition, an organization created for the advancement of Black professionals in the jewelry and watch industry. 

Owens, a BIJC co-founder who is also the Jewelers Vigilance Committee’s associate counsel and director of mediation, said the industry needs to continue to foster the launch of Black-owned companies and provide mentorship to Black business owners so existing businesses can grow. 

Mentorship is also needed in high schools so young Black people know there are fulfilling careers available in jewelry, which is something she did not realize when she was in school. 

When panelists were asked for their biggest takeaways from the past year-and-a-half, Owens said people need to not be afraid to have uncomfortable conversations about race and they need to act in order to make change.

“Do better; just don’t talk about it. Operationalize these discussions,” she said. 
For Bonaparte, the president and CEO of Jewelers of America, the biggest takeaway was the way the industry came together to support each other during COVID-19, while Pandora’s Courtalis emphasized the importance of listening to your team and over-communicating. 

Both Bachmann, the group vice president of RX Jewelry Group, and Kamdar, the senior director and general manager of luxury at eBay, said their biggest takeaway was the importance of being open to change. 

“Things are going to be different for a while,” Bachmann noted.

Michelle Graffis the editor-in-chief at National Jeweler, directing the publication’s coverage both online and in print.

The Latest

Robinson Pelham Tsar Star Earrings in Blaze
CollectionsDec 05, 2025
Piece of the Week: Robinson Pelham’s ‘Tsar Star’ Earrings

The new pink sapphire version of the piece dances with its wearer in the brand’s “Icons After Dark” holiday campaign.

Pantone 11-4201 Cloud Dancer
TrendsDec 05, 2025
Pantone’s Color of the Year for 2026 Is … White

A choice that’s generated a lot of commentary, Pantone says “Cloud Dancer” marks a fresh start and encourages relaxation and creativity.

Stuller holiday 2025
MajorsDec 05, 2025
Stuller Releases ‘Wrapped in Wonder’ Campaign

The manufacturer’s holiday campaign features a gift guide filled with trending designs and jewelry that can be personalized.

Recipients Collage 2025 - NJ (1872 x 1050 px) (1872 x 1052 px).png
Brought to you by
Impacting Tomorrow Today

How Jewelers of America’s 20 Under 40 are leading to ensure a brighter future for the jewelry industry.

Fabergé x 007 Octopussy egg and pendant
CrimeDec 04, 2025
Man Arrested After Allegedly Swallowing Fabergé Egg Pendant

The man was charged with theft, accused of ingesting the necklace while in a jewelry store in Auckland, New Zealand.

Weekly QuizDec 04, 2025
This Week’s Quiz
Test your jewelry news knowledge by answering these questions.
Take the Quiz
Exterior of renovated and expanded J.R. Dunn Jewelers
IndependentsDec 04, 2025
Step Inside JR Dunn Jewelers’ Giant New Store

The Florida independent expanded its store from 8,000 to 14,000 square feet, fulfilling the vision of its late co-founder, Jim Dunn.

DD-Email-Image-1872x1052 (1).jpg
Supplier BulletinDec 04, 2025
Introducing Shop Natural Day: A New Movement Celebrating Natural Diamonds

Sponsored by De Beers Group

roseco-catalog.png
Brought to you by
Roseco Releases New Full-Line Catalog

Roseco’s 704-page catalog showcases new lab-grown diamonds, findings, tools & more—available in print or interactive digital editions.

G-Shock DWN5600 Ring
WatchesDec 04, 2025
Casio Shrinks its G-Shock Watch

The classic 5600 series G-Shock has been scaled down to about a tenth of its size, becoming a fully functioning watch ring.

Miley Cyrus and Maxx Morando Engagement Ring
TrendsDec 03, 2025
Miley Cyrus Debuts Edgy Engagement Ring

Fellow musician Maxx Morando proposed to the star with a chunky, cushion-cut diamond ring designed by Jacquie Aiche.

Costco store
Policies & IssuesDec 03, 2025
Costco Joins Growing Wave of Retailers Suing for Tariff Refunds

The retailer, which sells billions in fine jewelry and watches, is suing the Trump administration and U.S. Customs and Border Patrol.

Shoppers in a mall
SurveysDec 03, 2025
A Record 202.9M Shoppers Turned Out Thanksgiving Weekend

Black Friday is still the most popular shopping day over the five-day holiday weekend, as per the National Retail Federation’s survey.

Faberge The Winter Egg
AuctionsDec 03, 2025
Fabergé’s 'The Winter Egg' Achieves Record $30M

The historic egg, crafted for Russia's ruling family prior to the revolution, was the star of Christie’s recent auction of works by Fabergé.

Vera Wang Love lab grown diamond engagement ring
FinancialsDec 02, 2025
Signet Jewelers’ Q3 Sales Up Amid Continued Focus on Lower Price Points

The retailer offered more fashion jewelry priced under $1,000, including lab-grown diamond and men’s jewelry.

Briony Raymond holding Briony Raymond Eau De Parfum
CollectionsDec 02, 2025
Briony Raymond Introduces First Fragrance

The eau de parfum is held in a fluted glass bottle that mirrors the decor of the brand’s atelier, and its cap is a nod to its “Sloan” ring.

The Finsch diamond mine in South Africa, owned by Petra Diamonds Ltd.
SourcingDec 02, 2025
Petra Diamonds Elevates Interim CEOs to Permanent Status

Vivek Gadodia and Juan Kemp, who’ve been serving as interim co-CEOs since February, will continue to lead the diamond mining company.

Lee Krombholz, Michael Coan, Donna DeLucia, Joanna Joy Seetoo
MajorsDec 02, 2025
Lee Krombholz Takes Over as Chair of MJSA Education Foundation

In addition, a slate of new officers and trustees were appointed to the board.

Retail Jewelers Organization logo
IndependentsDec 02, 2025
RJO Welcomes Its 1,200th Retail Member

Witt’s Jewelry in Wayne, Nebraska, is the organization’s new milestone member.

Gemologist, geologist, and editor Brendan M. Laurs
SourcingDec 02, 2025
Brendan Laurs Honored With 2025 Bonanno Award

Laurs is the editor-in-chief of Gem-A’s The Journal of Gemmology and an expert on the formation of colored gemstone deposits.

Empress Eugénie pearl and diamond tiara
CrimeDec 01, 2025
Fourth Man Charged in Louvre Jewelry Heist

The man, who has a criminal history, is suspected of being the fourth member of the four-man crew that carried out the heist.

Van Cleef & Arpels zipper necklace Christies
AuctionsDec 01, 2025
Christie’s Presents ‘Splendor & Style’ Collection

The single-owner collection includes one of the largest offerings of Verdura jewels ever to appear at auction, said Christie’s.

Lustig Jewelers employees in store
IndependentsDec 01, 2025
Lustig Jewelers’ New Owner Is a Fellow Chicago Jeweler

Michael Helfer has taken the reins, bringing together two historic Chicago jewelry names.

Retrouvaí Classic Diamond Domino Necklace and Kwiat Entwine Platinum and Diamond Drop Earrings
MajorsDec 01, 2025
PGI Debuts Platinum-Filled Holiday Gift Guide

The guide features all-new platinum designs for the holiday season by brands like Harwell Godfrey, Ritani, and Suna.

Movado Connect 2.0 watches
FinancialsNov 26, 2025
Movado CEO Talks Tariffs, Growing Interest in Accessible Luxury Watches

During its Q3 call, CEO Efraim Grinberg discussed the deal to lower tariffs on Swiss-made watches, watch market trends, and more.

Rosior Pumpkin Ring
TrendsNov 26, 2025
Piece of the Week: Rosior’s Pumpkin Ring

Rosior’s high jewelry cocktail ring with orange sapphires and green diamonds is the perfect Thanksgiving accessory.

Greenwich St. Jewelers Embrace Your True Colors Holiday Campaign
IndependentsNov 26, 2025
Greenwich St. Jewelers Launches Colorful Holiday Campaign

The “Embrace Your True Colors” campaign features jewels with a vibrant color palette and poetry by Grammy-nominated artist Aja Monet.

Alejandro Cuellar
MajorsNov 26, 2025
Serafino Consoli Names New VP of Sales, Brand Development for the Americas

Luxury veteran Alejandro Cuellar has stepped into the role at the Italian fine jewelry brand.

×

This site uses cookies to give you the best online experience. By continuing to use & browse this site, we assume you agree to our Privacy Policy